New World

Is New World down?

Some problems detected

Users are reporting problems related to: sign in, online play and glitches.

New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.

Problems in the last 24 hours

The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

New World Outage Chart 10/29/2025 15:40

October 29: Problems at New World

New World is having issues since 11:20 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by New World users through our website.

  1. Sign in (75%)

    Sign in (75%)

  2. Online Play (13%)

    Online Play (13%)

  3. Glitches (6%)

    Glitches (6%)

  4. Game Crash (6%)

    Game Crash (6%)

Live Outage Map

The most recent New World outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
FranceNîmes Sign in
FranceSaintes Sign in
United KingdomPorth Sign in
GermanyAßlar Sign in
GermanyAnnaberg-Buchholz Sign in
FranceVagney Glitches
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

New World Issues Reports

Latest outage, problems and issue reports in social media:

  • ThatBr1tGuy ThatBr1tGuy (@ThatBr1tGuy) reported

    @playnewworld Could you just release at the end of this month so the suffering without it can end? I'm sure I speak for everyone when I say we'll play through the bugs and let you fix them as it goes, the wait is destroying my soul.

  • Xerj13 Xerj (@Xerj13) reported

    @playnewworld I'm pissed off at this. A new Beta the first week of September could fix it.

  • Nanokant1 Nanokant (@Nanokant1) reported

    @PlayNWUpdates @NewWorldTimer @playnewworld Béta 2 incoming? i have time to crash test everything :D call me ;)

  • ThyFloky Thy Floky (@ThyFloky) reported

    @playnewworld @LestatPLays The thing people don't understand is that "not working on new content" doesn't mean they showed all the content that already is added... There could be new content at launch just not stuff they worked on during and after the beta.

  • thekidblues Ronnie Van B. (@thekidblues) reported

    @playnewworld @awhitekid123 Why not? The new gen consoles could run the game without any issues. Next gen consoles.have better specs than 1/2 the pc's in the wild. This seems like a really stupid decision. Excludes a massive amount of players and $.

  • ThatOneMarky ThatOneMarky (@ThatOneMarky) reported

    @Keish562 @playnewworld They said it multiple time. Strictly fixing and stability, no new content for launch. I'm guessing there was way more issues they thought there was and they don't want to have a bad release week. Which will probably still be the case considering the amount of people trynna play

  • brett39747520 brett (@brett39747520) reported

    @playnewworld ok what happen if you touch water in game. and turn yourself into particles to swim across the water. did i just fix that for you

  • tristanpope Tristan🤪 (@tristanpope) reported

    Ok @playnewworld I have a problem and there are no support groups for your game. I need my fix soon!

  • xDreyness -Dreyness- (@xDreyness) reported

    @playnewworld Pfft, this game needs another year at minimum, I’m so tired of mmos launching in such sorry states because the publishers want their money sooner, and the development team just shrugs and says, “Meh, we can fix it with over time with patches.”

  • transphobia_ceo Rome (46 days) (@transphobia_ceo) reported

    @_hoarda @playnewworld I have a fairly crappy computer and it ran really well with only occasional lag

  • BarbacKTV BarbacK (@BarbacKTV) reported

    @saycredABILITY @playnewworld Dude.... I started playing civ 6.... I'm so broken and lost.

  • Honey_Druid HoneyDruid (@Honey_Druid) reported

    @playnewworld @nada_nome The problem is after so many "the game launches <insert date here>" nobody trusts any date given for the game at this point. I have no problem saying I don't believe any date until I see files being downloaded by Steam and the game actually launches.

  • ShadowboxerTTV ShadowBoxerTTV (@ShadowboxerTTV) reported

    @playnewworld all these people bitching about having to wait a month extra.... get over it, look at cyberpunk, the community whinged about delays and about them wanting some more time to fix their game but noo "we want it now" and look what happened, they whinged cause "games unplayable" pick1

  • Casperite2 Casperite (@Casperite2) reported

    @LestatPLays @playnewworld They don't need to run a beta everytime they fix something, the game will never release then. Just get over the fact you won't be playing before September 28

  • xBowenoo Jamoose (@xBowenoo) reported

    @Steevoo0 @playnewworld Wasn’t it only specific brand 3090s having an issue?

  • Fwaankie Fwankie (@Fwaankie) reported

    @playnewworld #NewWorldMMO I've never ever....ever been this bored in my life. What have you done to me. I need the game. I didn't know boredom could hurt. I physically feel this level of boredom. I need my fix, plz give me game. PLEEEEEAASE!

  • Michael83908485 Michael Georges (@Michael83908485) reported

    @playnewworld How can a mmo in 2021 be released with no mounts for faster travelling we want a game not a running simulator... typical scumbags create a problem of slow travel then sell you the solution as 'time savers'.

  • TheRealHolydeat Holydeat (@TheRealHolydeat) reported

    @netgfx @mike_voortman @playnewworld You call it toxic I call it not being a *****. The company doesn't need to fix something that isn't broken. The game feels and looks amazing..if you think I'm toxic, I feel bad for you. I'm not mad at the company I'm mad at the **** streamers that didn't experience the game.

  • Moose52781002 Moose (@Moose52781002) reported

    @playnewworld why have you nerfed rested XP and then added cash shop items that compensate for this nerf?? It seems like your adding paid solutions to problems that you’ve created

  • Steevoo0 Stevo (@Steevoo0) reported

    @xBowenoo @playnewworld No there was reports of more cards I seen it on @JayzTwoCents video I’m sure, was either a video or a tweet I can’t remember but he had a list of all the cards that had problems

  • RaphaelMerino1 Raphael Merino (@RaphaelMerino1) reported

    @Lyravar1 @Level81Nord @playnewworld This is a studio... Amazon is the publisher. Stop thinking studios have infinite money and manpower, that's not how game development work, they just have the access to the infraestructure, meaning that for issues related to server expansion they can deal with it really fast.

  • Gianji871 Leao Meravigliao 🙏 (@Gianji871) reported

    @Official_Ragnar @playnewworld The problem is, When New world is launching?

  • JuicedUpOtaku Juiced Up Otaku (@JuicedUpOtaku) reported

    @ironpill3d @playnewworld I was just stating I’m not coming back and giving a reason, no need to go all white knight on me. I know it’s my fault I’m missing it and don’t really care if I get hazed or not. Good luck to you in the new world and in the real world, looks like you have issues to work out.

  • GoshornSpencer Spencer Goshorn (@GoshornSpencer) reported

    @StellarFoxGamin @FVCKNWEEB @playnewworld didn't have any of those issues regardless you are right they do need time to fix bugs there are game breaking bugs that they have discovered that will easily get people maxed out, balancing issues, enemy mob bugs.

  • RunklePlaysGame GM Shane (@RunklePlaysGame) reported

    @playnewworld Just stunned by the anger that so many people have over this. Have so many people just been fed bad product releases that they feel its fine to “patch it down the road” How about fix it so you can work on new content down the road instead? Take the time you need to get it right!

  • TheDrewSilver SilverStudios (@TheDrewSilver) reported

    Because of me enjoying @playnewworld several people have told me I MUST try @finalfantasyvii I have been hesitant for a LONG time to try this out but I have finally broken down and downloaded the Free trial. Wish me luck...

  • Suprvilln1 Suprvilln (@Suprvilln1) reported

    @Level81Nord @Lyravar1 @playnewworld lmbo so you googled "biggest game budget ever" and think this invalidates his point? shows how dumb you are. The issue is they keep announcing release dates then delaying the game. They need to just not announce **** and not say anything until the game is actually ready.

  • Elementalistly Elementalistly (@Elementalistly) reported

    @TechniqTV @playnewworld I feel ya. Having to go back to Lost Ark RU, as I only want that game...or New World. They knew what they were doing by pulling it out an extra month, as us junkies can't get our fix.

  • WitchhuntNW Witchhunt (@WitchhuntNW) reported

    @playnewworld @AMZNGameStudios Is there any resolution available for people who earned Golden Rage skin but left it unclaimed in inventory? Some assumed it wouldn't disappear, other items don't. Players jumped through the hoops, please fix the reward. Love you all.

  • ThisIsM02478595 This Is Me (@ThisIsM02478595) reported

    @playnewworld They aren't delaying it because it needs more attention. They are delaying it because of the release of other titles. They could fix minor bugs or make changes along the way, but they decided not to release it at the end of august...