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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Sign in (75%)
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Online Play (13%)
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Glitches (6%)
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Game Crash (6%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Nîmes |
Sign in | |
| Saintes |
Sign in | |
 Porth |
Sign in | |
 Aßlar |
Sign in | |
| Annaberg-Buchholz |
Sign in | |
| Vagney |
Glitches |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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joakim brusdal
(@JBrusdal) reported
@playnewworld been in que for 4 hours and now i get server error😡
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Hyx
(@Equillium) reported
@playnewworld it didn't work... Started at 2500, got to 1600 in line, got the error, pressed ok, back in line 2600 now... great experience
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Fidget_the_fox
(@Fidgetthefox1) reported
@TimoGtz2 @playnewworld Congratulations for you. Its not working for me an all the others on here that have stated so.
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Amir
(@0xAmir) reported
@playnewworld I just got this error and the queue began from the beginning. great!
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Todd Bevis ➐
(@OnYaTodd32) reported
@playnewworld I keep getting a error and piahed back in the EU que. Getting annoyed now man 😭
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Kire
(@UnicornVe) reported
@playnewworld 5 hours in que just to get kicked out when i was number 50. Fix your damn ****, cant belive i paid for this
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George Moon 🚀
(@GeorgeMo0n) reported
@playnewworld I’m actually getting one error after another…. Can you guys please fix this issue ASAP! Ty.
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The Wicked Wolf
(@imwickedwolf) reported
@playnewworld IS there a fix coming for the "message of the day" in company screen where it won't let you use bound keys? #NewWorldMMO #NewWorldGame #newworld
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karoly andi
(@karoly_andi) reported
@playnewworld I was around 500 in que, got the error message-clicked ok and waited, it put me to 2800.
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BeyondZero
(@BeyondZ3r0) reported
@playnewworld I’ve been trying to get into the server for 3/4 hours now and each time I get close it kicks me out of the queue. Is this an issue or am I just not allowed to play? Giving up at this point 😩
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Degree the gamer
(@degree_gamer) reported
@playnewworld Please, explain to me why did my game shown an error after waiting in the queue for litterally 5 hours today. I was finally 200th and then i get an error and reset back to 4 thousand queue. Please fix that at least i just want to play the game i paid for
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Michael Barbour
(@MichaelBarbourx) reported
@playnewworld Just so you know I cant even que now. Just throws an error message and my chars disapear
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Didi♥️
(@LadyDidi93) reported
@playnewworld Now he won't even let me in, all the time error. #NewWorldMMO
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Janek
(@Prophet_Creed) reported
The problem with the @playnewworld launch are not the q times. You will have those at every launch. The issue is getting kicked OUT of said q every hour or so. That’s a No-Go and a legit cause to be disappointed considering the backing behind this game.
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The RDot Official
(@The_Rdot) reported
@playnewworld has the worst queue system going atm that ive ever seen! Spend 2 hrs waiting in queue to then get a connection error and put at the back of the queue, clever going 👏🏻 just 2k players now in front of me
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Sebastian Nilsson
(@SebbisN) reported
@playnewworld Why do me and my friend keep getting connection error when we try to join a world? This is horrible at the moment, havent played since launch.
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SKYNYRD
(@SKYNYRD96176239) reported
@playnewworld A huge fix would be restarting the servers every night at like 4am so it boots all the afks. It would make the queues go down a good bit. Boost the servers to at least 3000-3500 for now and everyone would be happy.
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Lester Voon
(@lestervoon) reported
@playnewworld The same error is popping up for me 5 times in a row now after clicking okay. No going back to queue after queuing for 5 hours
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Stokkie
(@Noctus78) reported
@playnewworld This does NOT work anymore!!! After pressing ok and waiting to get me back in the queue we get the same error message after ~5 minutes or so
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Barney
(@barnissimo) reported
@playnewworld This actually helps a lot. Was the most frustrating issue for me, in addition to the long queues. Being kicked out the queue due to this error, after waiting 2 hours, was... kind of meh
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Shuyse
(@Shuyse) reported
@playnewworld For the interaction problem, u just have to do /unstuck
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Jason Funderburker
(@DogterGurke) reported
New World Experience: Queue up around 4pm. 2.400 people queue Have disconnect errors from servers pop up ever 30-90 minutes so you need to requeue Place in Queue 3.5 hours later: 2.754 **** you @playnewworld , I'm going back to quality games.
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Degree the gamer
(@degree_gamer) reported
@Dankryles @t_izzy0513 @playnewworld The issue is, it takes them too long to fix and they can lose a big part of playerbase for that, So far they only released new servers no fixes to the issues, Just because you got in today you might not get in the next few weeks
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Steve N
(@stevenicholls) reported
@playnewworld This is not the solution - the problem is you make a character on a server and the next day you cannot get on any more - it just repeats. You need to increase capacity and reliability of the backend - the queues keep kicking people out.
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Snurgy
(@lars_snurgy) reported
@playnewworld just got kicked out with the failed to login que as well. didnt reconnect me. now i have to wait for ages again, after waiting already. seems legit
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Stuart Docherty
(@StuartDochert16) reported
@playnewworld Fix your login servers, been trying to join the same server since 3pm today !!! Kicked out about 7 times your fix doesn't work, neither does just hitting the X
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Wear a damn mask, muppet.
(@leejonsmith) reported
Well done @playnewworld for an absolute terrible launch experience. Sit in a queue for ages and then a connection failed error. Maybe use some of the tax you don't pay to prop things up a bit?
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exacttec
(@eXacTTec) reported
@playnewworld Yea and than you get other Login error and you are back in 2200 place FFS!!!....................
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Igor
(@Glasofruix) reported
@playnewworld "Failed to join login queue, please try again" Aaaaaand back to the line we go.
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Gabbe
(@G4SPE00) reported
@playnewworld I'll give you the solution amazon, give us character transfers and sooo many people will just move to a low pop world that you guys made! boom ez pz fix