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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Sign in (92%)
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Glitches (8%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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Santi Maulu 🏹
(@Santimaulu) reported
Ok. I need to talk about this. We have some community leaders banned for massive false reporting. Please fix your ban bot @playnewworld. I am playing on SA servers with a large Brazilian community. For reasons of hatred, they manipulate the ban system with many reports.
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Devo ⚡️
(@Devocrave) reported
@playnewworld fix the excavation it’s just so unplayable right now with all this lag
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Mora High
(@HighMora) reported
@playnewworld was in the middle of amrine then got a lag detected message and got dced. now I'm in a over 300 person queue. I was the tank. Cant wait to get ******* out by my team. Thanks new world. As you can see my internet is fine.
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Nug
(@Nuggggggy) reported
@playnewworld Maybe fix the servers then lmao flops
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Alex
(@DemonRZ) reported
@playnewworld Can you please fix the login issues? 5 times I failed on queue 1, waiting for 30+ mins 5x to get in is RIDICULOUS!
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zeki
(@daddyzeki) reported
@playnewworld it’s a big problem when a quarter of the army can’t get on the war because they’re stuck on a loading screen shouldn’t let wars happen until you guys fix your servers
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Julian Jayme
(@JJaymeMusic) reported
@playnewworld fix your game??? Why has influence not been disabled yet with so many people reporting the exploit? Why are wars still happening with bugs?
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Dalton C.
(@thedclaxton) reported
waited in @playnewworld queue for 3 hours just for the game to crash within 5 minutes of getting in the game, and now I am back in queue. sigh.
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Rachel Reich-Bowyer
(@Reechii) reported
@playnewworld Amrine Excavation is bugged on Kibu Australia server. Taking peoples tuning orbs but not opening for players. Can you fix?
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Rachel Reich-Bowyer
(@Reechii) reported
@playnewworld Amrine Excavation is bigger on Kibu Australia server. Taking peoples tuning orbs but not opening for players. Can you fix?
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Steve
(@MrH_86) reported
@playnewworld Any plans to add disconnect protection to the queue and in-game? If I have to queue for 3 hours I can live with it, but not if I disconnect for a second and have to start all over again. Our place should be held for 5-10 minutes.
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Stevie
(@steviemartinez_) reported
@playnewworld fix your dungeons. The lag is horrible
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Kaz
(@Spectrumlg) reported
@playnewworld Look, I don’t understand this. I used to wait in que, but then, my map would stop tracking quest, and I would relog, 600 que, then my map will stop tracking ores relog , 1k que. I think you should focus on the issue at hand, and people will stop doing this. Use your time wisely.
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kyakarot
(@Kyakarot) reported
@playnewworld **** this feature , do an emergency maintenance and fix the ******* LAG/ DUNGEONS ARE BUGGED /BROKEN I know you know because it's all over the internet since yesterday WTF MAN..
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Gabriel Martins
(@gabrielm_a_) reported
@playnewworld dungeons with a lot of lag in the Aspu world. SA server. please have a look
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FlynnWinch
(@AlmanaxWinch) reported
@theshockcable @HartPaco @playnewworld Yes, but by doing this, you are pushing the problem further, and its giong to harm other people. No one should be "cheating the system" for "Personal solutions" and the fact many afkers i found today where hiding outside cities is a clue.
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Zam
(@HuntressZamaza) reported
@playnewworld Hey I've had your reps end a support chat on me TWICE without attempting to resolve my issue. Where can I let someone know about that unhelpful and rude behavior?
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D
(@PeopleRDumbAF) reported
@playnewworld I just Spent 2 hours in queue just for my game to crash within 2 mins of logging in. When are server xfers coming?
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𝔾𝕒𝕧𝕚𝕟
(@BlueBattleHawk) reported
@ChaymberGaming @playnewworld I didn't say I had an issue with the game, but you see someone with a bloody nose, you don't go "I don't have a bloody nose, you probably don't either, stop whining, my nose works great!"
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Kaz
(@Spectrumlg) reported
@playnewworld What you have to realize it this game could be a flop or a massive hit. And everyone is looking how you handle situations. Your devoting your time to stopping afk, but not ALL towards fixing the issue, bugs in game, and new content. That’s where we need your attention.
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UndercoverPotato
(@Grundzer) reported
@playnewworld Fix the lag in excavations
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Conner Mejia
(@Conner_mejia) reported
@playnewworld i love when i wait for 2 hours in a queue but when i get in my game crashes and then im back at square one! please fix these stupid server issues and disconnection issues
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Wyll
(@wyll000) reported
@NWCompendium @playnewworld I think maybe we should wait tell there is an actual problem before we try and solve it. You have no idea how or what they are going to do and if any of the issues your worried about will ever even happen. They should do it well and not poorly but it needs to be done now.
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RefresherGaming
(@RefresherGaming) reported
@playnewworld u gotta fix lodestone lair the bears keeps respawing and lagging up the server
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StrikeR.
(@tehStrikeR) reported
@playnewworld Can you fix this expedition lag please
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Biodelik
(@biodelik) reported
@playnewworld How about first rolling out a fix against instant spawning exploit and banning the ones that have been gaining a ton of exp from that for days?
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Gabriel Martins
(@gabrielm_a_) reported
@playnewworld dungeons with a lot of lag in the Aspu world. SA server. please have a look
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Correy Havlin
(@TheKillaMaNilla) reported
@WhoaFlyingChair @playnewworld I have no issues getting into a medium pop server. Should have went for that and not a high pop one to try and play with a streamer.
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Gabriel Martins
(@gabrielm_a_) reported
@playnewworld lag in dungeons, Aspu world, SA server.
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Damoski
(@DamoskiTV) reported
@WhippyXd @playnewworld I wish I had that issue.. I can only spend 3 days a week for 3-4 hours anyway, coz I is a family man.. Gotta divide my time in so many directions... 😭