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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Sign in (86%)
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Glitches (7%)
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Game Crash (7%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Nîmes |
Sign in | |
| Saintes |
Sign in | |
 Porth |
Sign in | |
 Aßlar |
Sign in | |
| Annaberg-Buchholz |
Sign in | |
| Vagney |
Glitches |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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XxRuuubas
(@XRuuubas) reported
@playnewworld Please refund money the game is broken almost all the time.
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der Kare Bubo
(@UDDUundDUSS) reported
@IBM maybe get in contact with the folks @playnewworld theyve been struggling with dev-errors
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tom
(@tootyfrootzy) reported
@JeffBezos and @ajassy please fix your game, your first ever one #PLAYNEWWORLD ; it’s turning real bad, so much bugs, patches creating new ones. Needs fixing asap🙏🏻 your staff seems overwhelmed and we don’t have the feeling it’s going uphill despite the regular updates/patching
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Jen Blix
(@jen_blix) reported
@playnewworld Just joined the game 23rd, been quite a lot of issues since then. I honestly don't care about the downtime, but the lack of updates between 4.23PM and 2.07AM (just under 10 hours) is far too long. With these kinda problems I'd expect at least every 2-3 hours..
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tom
(@tootyfrootzy) reported
@JeffBezos and @ajassy please fix your game, your first ever one @playnewworld; it’s turning real bad, so much bugs, patches creating new ones. Needs fixing asap🙏🏻 your staff seems overwhelmed and we don’t have the feeling it’s going uphill despite the regular updates/patching.
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BasosySG 🐧🔥
(@BasosySGYT) reported
@Swizzlerz @playnewworld Ummm... it is.. the fix is that if your storage is full you can't sell anything in that settlement.. there's still a way around it but don't have your storage completely full and you can sell your items
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Novindus
(@Novindus1995) reported
@playnewworld Well, thanks to this error I lost a lot of materials which I earned the legit way after weeks of getting absolutely nothing to thanks to rng, I understand that these things happen etc etc but it is infuriating to be screwed once again for playing legit.
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Kaku_X
(@KakuX1) reported
@playnewworld you might have gotten so much backlash and gamers calling you names. But GG on handling and sorting the EU server issue. Prompt and sorted.
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Georgiy Rudenko
(@Georg_FortesQue) reported
@playnewworld NW team, thank you for your hard work. Ppl don't realize how it's hard to fix smth like that, and what ppl feel while resolving issues to make everything work well. Yes, this waiting was annoying for most part of community, and they are mad now. Try to stay calm and have a rest
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Thomas Utgård
(@babisral) reported
@playnewworld take the game down and do some major changes and bug fixes, even if the game wasn't this broken you should still change a lot of things, the random crafting part is stupid
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Giannis Giannakakis
(@Giannis56774189) reported
@playnewworld Annnnnnnnnd the game freeze/hang/crash begins again!!
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Hangryjock
(@HangryJock) reported
@playnewworld - trading down again, cool, hopefully fix the issue but are the items that are listed for sale then extended or do we get refunded for the cost of listing them for sale?
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Relaha - Safti 🦄
(@xtimeywimey) reported
@playnewworld DioCane can you fix this freeze? I cant even enter now, Porca la Madonna
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Real ASP Sy
(@sy_asp) reported
@playnewworld Rolling this excrement in glitter are we?! Need to work to fix the game more urgently than adding content. The games not finished, learn from @CDPROJEKTRED 's screw up, extend refund window, admit the mistake, then work your *** off to fix it, try to win some good will back.
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K2K
(@16Ohz) reported
After the last patch I login and some of my gears were missing why ? @playnewworld
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Lurt
(@Lurt0411Fifa) reported
@TheEmptyBurial @playnewworld This would be ideal but if players keep complaining about everything, for example you say this now but later on you will say"it's taking too long I'm quitting" which indirectly tells them to rush it. Just like this issue, now they take time to fix it and its still not good enough
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Leigh Cunningham
(@Biggenz86) reported
@playnewworld FIX THE FURNITURE ALREADY! I can’t make any money with armoring even though I have all max trophies now. It’s sad what this game has become. You’ve become everything you swore to destroy …
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Lurt
(@Lurt0411Fifa) reported
@Pudim996 @cgiink @playnewworld This. When you release a game it should be ready for release, but the gaming industry seems to get away with it since a few years. Look at FIFA, a half assed broken product, and we can go on. Also gamers are toxic nowadays, instead of reporting bugs they abuse them &blame others
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Prowler's Fist
(@FistOfProwler) reported
@playnewworld Oh so you guys can roll back servers! Only when the problem is a legitimate benefit for the players will you actually do so
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der Kare Bubo
(@UDDUundDUSS) reported
@Lurt0411Fifa @JasonSorrell6 @playnewworld ofc the abusers are also at fault here but srsly, go read up on the topic. it is absolute BS what AGS is pulling here. every update breaks more than it fixes, basically every mechanic is either flawed or broken. this game is lost, sadly. imagine what could've been
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Ralleknülle
(@ralleknulle) reported
@Lurt0411Fifa @JasonSorrell6 @playnewworld Would you know its a bug if you got send gold from anyone? I mean the lack of ingame interactions with the ui is a big problem here. Where is the mailbox that informs me what has been sent to me and from who?
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OldTortoise
(@MattKeys) reported
@playnewworld Ok atm I am about 50k coin down due to all the items people brought from the TP then my coin was rolled back and items not restored. This whole debacle was due to compensation for other issues. So no compensation, I've lost 50k and the progress from the roll back (hours farming)
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Taiwan
(@Swart456) reported
@MattKeys @playnewworld Had this same issue last week, but INFLUXWATT on Instagram Helped recover stuck usdt and im glad to recommend him to you, check him out for a trial
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D.
(@Bluedemonde) reported
@Brian_Alford @SFPSabertooth @playnewworld The issue is that these companies keep getting away with this kind of ****. BF 2042 is the same ****, a broken incomplete mess. So much that DICE is basically hiring a new studio
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Shinnyo
(@ShinnyoThuris) reported
@Original182 @playnewworld That's a good take. If they simply tested the automatic refund, they would've noticed the problem. Bugs happens, duplication happens, but NW is the only game that condensate every bugs in a MMO lifetime, but in a single month.
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TheEmptyBurial
(@TheEmptyBurial) reported
@Lurt0411Fifa @playnewworld i will not say this cus i love the game and i want it to be perfect i have my time and i dont want to have a broken mess with every patch. i still defend it and still say "oh yeah this game will be the biggest mmo "
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хил-истеричка
(@MipMioPin) reported
@playnewworld it took you about two days of maintenance to roll servers back and forh, and now login servers are down. da hell?
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Novraktv
(@novraktv) reported
@playnewworld so sick of this, do a wipe of the servers and fix the issues and stand the consequense of loosing players.. I don't see any other option.
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Peter Wong
(@Original182) reported
@playnewworld New World, all games have bugs and that's understandable, but this simple programming error really shouldn't even happen. I really hope this is the last time such a simple mistake is done, and that there will be safeguards against it.
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Razvan Andrei
(@Puctius) reported
@Lurt0411Fifa @JasonSorrell6 @playnewworld Na bro, it's their fault. AGS has major bugs or exploits in every ******* update, hotfix or everything. I've never seen a game so broken in my life, it's insane. Instead of fixing they just **** up the game more. This game with a decent dev team would have been huge.