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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Sign in (80%)
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Online Play (7%)
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Glitches (7%)
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Game Crash (7%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Nîmes |
Sign in | |
| Saintes |
Sign in | |
 Porth |
Sign in | |
 Aßlar |
Sign in | |
| Annaberg-Buchholz |
Sign in | |
| Vagney |
Glitches |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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Kareem Shaheen
(@kshaheen) reported
@playnewworld Hi please figure out the insane login queues so I don't have to lose more hours of my life grinding renown in WoW
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Cody
(@CdubFromMI) reported
@playnewworld Can you explain how you are going to fix the faction imbalance in the servers/territory control since certain factions have had 8+ hours of game play and influence over the others? My faction controls 5 zones currently with almost 0 contested areas. So much for PVP?
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Jore
(@Joreftw) reported
hey @playnewworld i was just playing the game for 12 hours, game crashed and i have to reinstall the game, that's not good man.... is there a problem anywhere???
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Miss Atomic
(@TheMissAtomic) reported
@JackBascom @playnewworld I've been in for over and hour now and I've had no lag or in game issues! it's just the queue time to get into the servers that's long but they've already added close to 20 new servers today alone to combat the wait times!
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Smokey DFU
(@SmokeyDFU) reported
@playnewworld Just has a reasonable thought regarding the server issues. Is there a way that the different server "groups" can allow us to move between them with the same character? So if for example tau servers are all the same and we just log into the ones that have space?
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esegea
(@SergioG49778609) reported
@playnewworld what have you on mind to solve the overpopulation on all servers? I think +800k ppl trying to play a game with less than 400k slots for players is a big issue to solve as fast is possible... All players has payed for each copy to play...
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Renan
(@alorenan) reported
@playnewworld are u guys planning to fix that unkillable glitch anytime soon? that glitch is really ruining the game. People are literally grouping with 5 people with that glitch and camping pvp quests
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Dank Apes
(@DankApes) reported
@playnewworld Which ofc, causes alot of issues if allowed, same reason the faction switches aren't allowed to a faction thriving from one dying. Food for thought, and just want clarification to pass.
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hiimalex
(@hiimalexx_) reported
@playnewworld Hey, idk if i can get support through here, my game just crashed after 7 hours of playing in yggdrasil. I sent an error report, character name is alecccs. Idk if i can jump positions or if theres anything you guys can do about it.
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Bob Leglet
(@BobLeglet) reported
@playnewworld Hey I went in to view a house, I hit escape, and then the overlay where it says “L” will exit and I was trapped in a house and unable to do anything but relog. Now I’m in queue again. Please fix this bug
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The Lad
(@EnjeruShiretsun) reported
@playnewworld It's really unfortunate start for some players like me. I've open the game at 10 AM in the morning, now it's about 1 AM after midnight and about to sleep. Kept give me long queues, multi errors, specially the one "failed to join". I Hope you fix this tomorrow.
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ZEN 🎩
(@zencryptt) reported
@jackuncapped @playnewworld I played the beta and enjoyed it a lot! Obviously had some errors that I hope they fixed! But it has so much potential IMO to be a great game
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🅼🆁.🆇
(@TittieBoiii) reported
from
Country Walk, Florida
@playnewworld been in que for 6 hrs just for your servers to crash and for me to go back in que with 6k people infront of me
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Tom tom
(@Trosterz) reported
@playnewworld Great day of launch, played 2 hours and spent 14(!)h in login queue. Shameless company. Game had lots of potential but this company doesnt deserve us after all this bullshit. Deleted the game, disgusting.
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Reasonable Expectations
(@BenMussett) reported
@JeffBezos Why does your game @playnewworld Have server capacity issues when you own 100s of data centers? #NewWorldMMO #SmallIndieStudio
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Wozzmatic
(@wozzmatic) reported
Logged out of @playnewworld then decided to check what queue was like by trying to log in 30% bigger than previous login 5 hour queue I just can't commit to a regular stream schedule with this game so I won't I'm sorry If I can get a fast q ill play this, otherwise something else
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Yehosha777
(@Yehosha777) reported
@playnewworld Fix your queues!! Queues are apart of any new game launch. I get it. Getting kicked out repeatedly only to have to wait over and over again is unacceptable though. So glad I took a day off work to stare at a queue screen!
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dasie
(@DesiieXO) reported
@playnewworld FIX UR SERVERS ITS **** AND KANKER
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Treadog
(@Treadog) reported
@playnewworld I got to login in once, those were the good ole days.
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Jackobuddy
(@jackobuddy) reported
@playnewworld are you aware of an issue where, after logging out and relaunching the game, the world list will not load and your character list will not load? The server list will eventually give a timeout error. Multiple of my friends are having the issue now.
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Charles Garant Demers
(@Fasty0h) reported
@NickHiggz @playnewworld I was having the same bug in the beta. Restart the game will fix the bug.
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Charley Pangus
(@CharleyPangusYT) reported
Hey @playnewworld thanks for making me wait hours more to queue… walked away for 30 minutes when I was 250th In line just for it to give me an error…. Really need to fix this.
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Mantis Toboggan MD
(@stetmazz) reported
@CrazyStiggy @playnewworld The exact Tweet you are replying to is literally giving you a solution to this problem you are having. Wow.
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paul mcleod
(@macca2278) reported
@playnewworld Absolutely disgusting how people are having to que to login some waiting over 4 hours ! i can not log in any more since i started this morning having exited the game today and trying to join again tonight the eu server que's are like 5 hours long !!!
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Riot 🔪
(@MooPigRiot) reported
@djdogbagaming @NiftyZauper @playnewworld Blizzard always had the same queue issues on launch days. This is normal for these types of games.
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tamir
(@tamir1029) reported
@playnewworld I'm having a weird bug where all the twitch drop skins are locked for me (even the golden armor set from way back ) what is there to do to resolve this problem?
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MefjiusGG
(@MefjiusGG) reported
@playnewworld 8 HOURS OF QUEUE, BEING IN TOP 100 POSITION TO GET IN, AND THERE'S STILL THE FU CKIN ERROR WHO LET YOU CRASH. 4K PEOPLE ABOVE ME NOW. 40 EURO, FIX AT LEAST THIS BUG, OR GIVE "PRIORITY" WHO PEOPLE WHO HAS BEEN IN QUEUE FOR ALL DAY
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redux09
(@redux09) reported
@playnewworld i got to level 3 disconnected at 8 am and been in que for 8 hrs . You see np problem with this ?
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IcyZinHD
(@IcyZinHD) reported
@playnewworld Are there any plans to reserve your queue/game spot if you crash? Like a "safe period" Got in 13k queue before work, was on remote desktop to make sure everything was fine, i was 600 when i was getting home,just to see i got a "cannot connect" error and get thrown in a 7k queue😭
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Fancy
(@HeyImFancy) reported
@playnewworld Can ya'll like fix this "Failed to join login queue"? I've rejoined queue 3 times and I'm going backwards. At least give us some grace period for your ****-ups.