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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Sign in (86%)
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Glitches (7%)
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Game Crash (7%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Nîmes |
Sign in | |
| Saintes |
Sign in | |
 Porth |
Sign in | |
 Aßlar |
Sign in | |
| Annaberg-Buchholz |
Sign in | |
| Vagney |
Glitches |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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Big_B2K
(@B2kBig) reported
@DefogoPlayOn @Scoutzknifez @playnewworld I'm hoping it's all driver related, if not I'll definitely be an unhappy camper. Shouldn't be any logical reason that a 6900XT can't run the game without issue. Sadly their tech team left me hanging without answers for a solution in the last CBT
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Jordan 👹
(@Wordanjebber) reported
@Kidkidd92 @playnewworld Yeah I get that. Like I said I’m just giving people a way to do it in case they don’t do anything about the issue.
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Dan
(@Vaeroth) reported
@TheMadRambo @playnewworld lol Twitter is not keeping up with everything going on. It's telling me I had only 2 responses on to reply. lol Silly Twitter. I'll check this out when not working too. >.>
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ken nunn
(@kennunn7) reported
@playnewworld Do you answer any of your paying customers questions or is this just free advertising. Is this the sample of the customer service to come?
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Grey.
(@EntityGrey) reported
@CryptoAnon6 @Kidkidd92 @playnewworld Yeah, a lot of people can't, it'd be an easy fix to just have people choose where they want to spawn
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Bunzaga
(@BUnzaga) reported
@playnewworld How can I report an issue I discovered from open beta? It is relating to how the int and focus gems all give the same amount of elemental damage, while reducing the base damage as the tiers go up. So essentially, the tier 2 gems are more powerful than the tier 5.
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joao vitor 🥶
(@joaovbelchi) reported
@kelticfury @TAW_Odoq @playnewworld Exactly. And its so ridiculously easy to fix. And why tf is he all defensive, is he jeff bezos????????
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Noctacular
(@NocWolfpack) reported
@Zedth0ugh @mistermfmike @playnewworld I played on the NA server for the last 2 Betas and had no problems. I'm central 💯
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Leon Seifers, PhD
(@LeonSeifers) reported
@KingVigors @playnewworld They're probably predicting a huge rush at launch and will scale back when needed? Idk. They definitely didn't have enough for a prior test but the issue is everyone will flock to the streamer server.
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ken nunn
(@kennunn7) reported
@HossamM82672257 @playnewworld That is a question they need to answer I don't know what their problem is
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𝗕𝗛𝗔𝗥𝗞𝗔𝗡
(@Bharkan26) reported
@playnewworld @iluminatethesky Kinda me. I’m excited to dig into a new mmo. It have some problems and things that needs to be fixed, sure. But I’m really excited still!
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Aleksandar K
(@Daiin9) reported
@playnewworld I know it's not official, however I was told by the staff at @Boosteroid_main that the game will be available to play in their service. Was just wondering if this is something I can face a penalty for? Thank you.
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Scurah
(@Scurah1) reported
@JustARa63312556 @playnewworld @draxthos When you are 1 week away from release, you should have this info readily available, and easy to find for people. Not that customer service is responsible ofcourse, but the studio should share this info by now. If its 28th at 23:59, then i want to arrange the next day off instead
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ken nunn
(@kennunn7) reported
@playnewworld @seePyou What good customer service
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DarthxGaming
(@DarthxG) reported
@playnewworld Been patiently waiting for this game... but a server lis, and the random spawns for afriends is also annoying is there anyway we get that tix or has it been fix
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ian
(@ianSnapFire) reported
@ClairesBakingTV @playnewworld Appreciate it Claire thanks. The game is playable in 150-200 ping, but the problem is during huge in-game events like the faction wars. We can't join the PVP content due to ping and latency. Hopefully within this year they'll had an Asian server maybe based in Singapore or Japan
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Lucas
(@BalloVoojoo) reported
@delima_hc @playnewworld Yeah! get away all that useless server... Then when queues and lag strikes, don't foret to come here to complain. Your first online game ever? It is called to be proactive.
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Gack NSDW
(@Gackalicious) reported
@playnewworld I am having trouble finding the New world discord can I get a link please.
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Tones
(@PudimGostosoDLC) reported
@playnewworld no delays now right? for the love of god do not postpone this game, if you find error fix it with the game already running like any other mmorpg.
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Mathew Mckeown
(@TekoMine) reported
@playnewworld Leading to the same issue as before, joining servers just to find no one speaking your language, German speakers will know to join the GER coded servers to speak with people in their language English speakers still just have to guess what server will have mostly English speakers
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Scarlyt Fyr
(@FyrScarlyt) reported
@thenotoriousbc_ @playnewworld They can fix it it’s not that hard to fix . Name one game at launch that wasn’t buggy….
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Tessa
(@TheBardess) reported
@playnewworld Please fix war scheduling. Defenders are just gonna go for off hours in their region.
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Kaydin910
(@Kaydin910) reported
@playnewworld server list more than 24 hours before release? I keep on asking, and will keep on asking until I get a reply. This shouldnt be too hard of an issue for even the media team to touch base with the devs and get an answer... Yall are def too out of touch...
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Big_B2K
(@B2kBig) reported
@DefogoPlayOn @Scoutzknifez @playnewworld I'm going it's all drive related, if not I'll be a definitely unhappy camper. Shouldn't be any logical reason that a 6900XT can't run the game without issue. Sadly their tech team left me hanging without answers for a solution in the last CBT
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Odoq
(@TAW_Odoq) reported
@joaovbelchi @kelticfury @playnewworld they must have already played in the beta, or they wouldnt know that information, so they made up their minds whether or not to buy the game from beta experience... doesnt seem like that big of an issue if they still bought the game...
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Adam
(@Adams__Bad) reported
@playnewworld okay, PLEASE can I have early access! I am so bored! This is the gaming equivalent of giving me a drug, then taking it away from me... don't be that way man, give me my fix <3 PLEASE <3
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charlie
(@iamnotcj) reported
@WithJimbo @playnewworld If they delay now they’ll be in heaps of trouble. Ppl will be so angry. If they were to delay they they would have to have done it a few days after open beta ended. Which I thought they were gunna delay too, now it’s too late to delay.
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SABER #NWcreator
(@ItsSABER_) reported
@Vaeroth @ethschizo @playnewworld Servers work in clusters if 1 cluster gets all the players the whole server will lag so they split people in a random 1 of 4 clusters balancing the player base
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SABER #NWcreator
(@ItsSABER_) reported
@A_Fun_Lad @playnewworld Yes, however Amazon occasionally has problems with code delivery and you playing on launch may not be a 100% guarantee but worth a shot
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Jordan Giangiulio
(@RealJordanFlys) reported
@playnewworld Are we going to be able to pre-download so we can sign in as soon as the servers go live?