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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Online Play (50%)
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Sign in (25%)
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Game Crash (25%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 La Broque |
Game Crash | |
 Seattle |
Sign in | |
 Ahnatal |
Online Play | |
 Bologna |
Online Play | |
 Rosario |
Online Play | |
 Bern |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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Kyltos
(@kyltos) reported
@NovakiV2 @playnewworld soooo true.. and fix this sh*t with login error after im 4 hrs in the que !!
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Quinlan
(@KingQuinlan) reported
@playnewworld Been waiting 5 hours to get into a server gets down to 1 in queue then get error message get put back to 100 sort it out. Its like you have no faith in your product so didn't prepare for this amount of people.
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SeezR
(@SeezR_) reported
@playnewworld This is really awful! I come from work, queue in wait 4 hours and 200places before entering get an error requeue and go to 3000 again. Simply amazing! Another thing like that and i’m out! Coming from a big company like that is just disrespectful
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Vitamin D
(@VitaminDbottle) reported
@playnewworld also there was a massive audio bug when I was playing yesterday. Audio cutting out every 10 seconds, made it almost unplayable. How do you fix this? - After I wait another 2 hours to get in, I don’t wanna be listening to choppy audio 🥲
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MD
(@MD__KV) reported
@playnewworld Wait all day to actually login then your servers DC when sub 100 in Q. Just raise the bloody server caps
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welfek
(@Welfek) reported
@playnewworld sooo i just want to ask how you can do something for the 3000 que it's really for busnins thinks or just you want to say fu..... players why steel 2 day gone and we can't login on the game just can you explain some how or what ??
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Merouac
(@Merouac_) reported
@playnewworld 6 hours in a queue of 3k+ people. Get down to 500 or so 4 times then BOOM, ERROR, then back to being 3k in queue. SO YOUR ******* **** OUT. Wasted my whole ******* day. Disgusting, coming from a multi-billion $ company. This game will die in a week b4 i even get in.
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PetronisPrime
(@PetronisPrime) reported
@playnewworld Im so happy the game is finally out..But im really not happy i need to wait lets say 3000 people to get in the server XD should have upgraded the servers as this was a problem in beta too...People dont want to logout cause of this, and they are making it worse XD
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Steven Sinclair
(@StevenSinky) reported
@playnewworld Been in the queue for 3 hours down to <1000 get connection error and now 2.8k in queue. Refunds available??
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Vibrashun
(@Vibrashun) reported
@JJBuckby @playnewworld Any fix?
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Seion
(@HollowSeion) reported
@playnewworld when will you make bigger servers and fix the queue errors? ive sat in a 7 hours queue and got errors 5 times now after getting close to log in then it puts me to the back of the queue
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Donmessa
(@DonmessaESL) reported
@playnewworld - Not going to lie You have a beautiful game, none can refuse that fact. But, not lying when you could've foreseen this. You gave twitch-streamers 100 free keys each to share. I just waited 4 hours on Murias, sat in queue place 44, now i'm 1 and it error'ed
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Beardo_Mode
(@BGaming87) reported
@MAlmarri777 @playnewworld Honestly game crashed twice on me and the second time my q was like 600 and just got off. Not sure if it’s server stability or hardware issues
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s1m0n
(@s1m0nWasTaken) reported
Proximity does not work, Please fix 🙏 @playnewworld
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Nikola Nestorovski
(@nevzlol) reported
@playnewworld im waiting a queue for 4 hours and when im on position in queue 1 i get an login failed ARE YOU ******* SERIOUS?? in 2 days i have played 15 minutes total... FIX UR **** OR GIVE ME BACK MY MONEY
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Oplix
(@Gainstonk) reported
I know how to fix queues 100%. Make a phone app that lets you enter the queue, you get notification when queue is ready, then you get 5 minutes to login. @amazon @playnewworld #NewWorldMMO #NewWorld
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jonski
(@BADASSBANDIT_) reported
queue 3123 to 287 then "error:unable to join login queue" <3 #NewWorldMMO #PlayNewWorld 10/que would queue again
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Tom
(@TFTGrenade) reported
@playnewworld It's time to fix servers. Thanks
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Vibrashun
(@Vibrashun) reported
@Ofishallll @playnewworld Any fix?
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Gabriele Olivo
(@gabrjel90) reported
@playnewworld It's time for what now?? Watch someome who plays 24/7 play cause they are the only ones that can log in. Broken queue that keeps crashing. 10h played on steam and yet been in game for 20 mins. What is this the 5th or so game you fail and close early? Stick to sending stuff..
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H Petersen
(@Rendar_Hest) reported
@playnewworld Cant you at least open transfers for people on full servers now... 10 hours of queues isnt good enough. We have many people on our discord, that hasn't even been able to login yet!
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Deadzed
(@Deadzed2011) reported
@Casperite2 @ImKableGaming @playnewworld I can't see that balancing things out. Entire companies would have to take the progress hit and move. The 2k limit is the problem, 3 factions 2 full companies per faction and your already at 1200 ppl.
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Vitamin D
(@VitaminDbottle) reported
@playnewworld I love sitting in a 6000 player queue for a couple of hours until there is a CONNECTION ERROR and I go back to position 4000 👍🏻
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BryonDredd
(@BryonDredd) reported
@playnewworld love your game ..... that's if I can ever get into it. Always disconnect when in the queue an hour was at 2226 then bang disconnected again was back to 2817. Tonight it's happened 4 times started. Please help and sort this #NewWorldMMO #unhappystreamer #Bryondredd
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Bloodydave
(@Bloodydave17) reported
@playnewworld Can we fix the issue with people being aloud to run in place to maintain their ability to stay online. I don't think I have to inform you that this increases the wait time for those of us who are kind enough to log off during our down time... How can this be?!
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Evaggelos Argyros
(@evargyros) reported
@playnewworld Is queue login issues a reason to refund?
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Vibrashun
(@Vibrashun) reported
@scottwi06185450 @playnewworld Any fix?
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Beardo_Mode
(@BGaming87) reported
@JonSnaw_1 @ZantyDesigns @playnewworld I waited on a 400 Q just picking the lowest pop server and then played for about a hour and game crashed and at in a 600 Q got in and played 20 minutes to have it crash again. I hope it’s better today as well
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Prodigy Master
(@Prodigy_Master) reported
@playnewworld @playnewworld Server SA Alatyr players are immortal and the mobs of DG 25 too. please fix this.
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lucas
(@matheus110794) reported
@geoffkeighley @playnewworld Please, help Alatyr SA Server, alot of problems and DG dont work!!