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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Online Play (50%)
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Sign in (25%)
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Game Crash (25%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 La Broque |
Game Crash | |
 Seattle |
Sign in | |
 Ahnatal |
Online Play | |
 Bologna |
Online Play | |
 Rosario |
Online Play | |
 Bern |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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Wildsmasher
(@Wildsmasher) reported
@playnewworld New year over the Christmas just for 3days block wars. We had pack on are sever which everyone has agreed to and so fair not broken
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Unknown
(@shagkie) reported
@Voiceof82927672 @ElEnervado @playnewworld I'm a migrant, I have no freaking problem calling it Christmas. Different religions celebrate differently and we should respect that and don't try to force our views on them. We go in other people's house, we respect the house rule.
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Corey Smith
(@Csmith1844) reported
@playnewworld Fix your ******** game
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Lanky Kong, ESQ.
(@Cysquatch) reported
@MrReboks @playnewworld God forbid you have a YouTube channel that reports bugs. They’ll try to shut you down. Customer service is toxic af.
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Nick W.
(@Ryokishine) reported
@playnewworld The main problem with your game is that it's a MMORPG that's designed in a way that makes it better when you're solo. Personal Resource Nodes. ASAP. Not sure what's taking so long.
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Cheeseburgers
(@CheeseburgersYT) reported
I’m at the point with @playnewworld where my times better spent uninstalling. I have to constantly verify files and I’m constantly dcd with issues like login errors. Honestly ******* done. How a beta got released baffles me. #NewWorld
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UniverseMON
(@universemonn) reported
@playnewworld You need to fix speed bug ppl alway used it in OPR
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Ash4u
(@artishod4) reported
@playnewworld @PrimeVideo @TheWheelOfTime i dont even talk about money dupping market offline for weeks, trophies , system is fk broken, wooden fight style jump jump hit run heal back jump jump hit, company duping gold via house taxes 1m par week and lot more ye 600h wasted fk new world.
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Alexei osvetlené
(@AlexeiOsvetlen) reported
@playnewworld Economy still broken, and the game is too hostile to new players
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Vert
(@VertLIVE) reported
@REVERYXO @playnewworld @primegaming Game so shallow, it is already trying to sell us, some crappy show from your video service. GG Amazon!
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Paul Kent
(@paulskent58) reported
@playnewworld When a game is trying to sell me aesthetic updates when their core product is so broken/flawed it makes me regret ever buying it to begin with.
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Pleiades
(@JimMile02024559) reported
@playnewworld I hope you are fixing the lag that came with this update, the game is almost unplayable, weapons don't switch even though they are highlighted, 15 seconds for a rapier heavy attack lol. If i have to reinstall the game to fix it, i will, but i have no idea if that will fix it.
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catgrease
(@catgrease) reported
i liked new world (@playnewworld) before i was perma banned for cheating when i wasn't cheating. then i was unbanned two weeks later and the only way i found out was by trying to randomly login one day. no notification at all about an unban not even an "oops". **** this game.
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Ash4u
(@artishod4) reported
@playnewworld @PrimeVideo @TheWheelOfTime this game is dead as fk , open pvp is sht af. boring raids boring dungeons , so f boring server ping goes from 60 to 380 or + , market economy is broken as fk, money houses, items disappear from your account, no refund no communication at all,
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🏴Lyneside🏴
(@Lyneside) reported
@playnewworld Fix the game, stop spamming me with this crud.
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cardconnection
(@cctcgsales) reported
@playnewworld Chef shirt and weaponsmith pants fix please ?
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Maleficus
(@Maleficus24) reported
@BlueHeelerKY @playnewworld Yeah, because that’s what the problem is with this game…🙄
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WheresMyTalkingFrog
(@wmtFROG) reported
Any chance you guys are going to fix the Keen Vault Kick perk? It's been broken for almost 2 months now and not a single word about it @playnewworld
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David Martin
(@DavidMartin053) reported
@playnewworld Missed a few cause I thought all I had to do was login
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🇩🇪 Gustavo Hellvig 🇩🇪 🇪🇸
(@gushellvig) reported
from
Dublin City, Leinster
@playnewworld Fix the fcking lag and performance...
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Julie Lou
(@JulieLo84395079) reported
@IAmTheElliot @playnewworld I was recommended to @Quick_restore. He was able to recover my banned account in less than an hour. He is legit and highly recommended for the service. Go contact him now to get your account back
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Emerindyl
(@emerindyl) reported
@playnewworld losing players? Let me tell you why I haven’t played in a month. Having to verify game files and sit through a second patching of the whole game every time an update comes out. I don’t have time for this rubbish. Fix it please.
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Rocknbeers_
(@Rocknbeers_) reported
from
Sydney, State of New South Wales
@playnewworld Fix movement bug
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Paspinall 🏳️🌈
(@paspinall42) reported
All this time and *still* the Friends in Fashion quest on @playnewworld is broken for so many of us, so many stuck on tier 1 campaing because the quest never appears.
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Agheddon
(@Doomagheddon) reported
@SOLIDFPS @playnewworld Id love to play new world but the coding makes my pc wanna burst into flames. They ever fix that or are people with high end PCs just gonna ahave to keep replacing parts?
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Yonah (they/elle)
(@remembrancermx) reported
Played 300 hours of @playnewworld & finally realized what my problem with it is: Amazon, predictably, made a capitalism simulator. Accessing any end-game content is based on gold & personal connections. If you aren't rich or popular enough, you can't do a single end-game thing.
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AbsoluteDILF
(@AbsoluteDilf) reported
@playnewworld The problem for me was the endless loop of doing town quests to level up with a main story quest every 3 levels or so. Has this changed since launch?
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AJ
(@juskuromii) reported
@playnewworld Fix my not loading floor
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fallenn420ttv
(@fallenn420) reported
@playnewworld for the love of god can we fix the wep swap issue, literally nothing more triggering then getting into a fight and thinking your using your spear but actually still using your bow. #shouldnthavedied
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La Senpai Suprême
(@MikeRoach302) reported
from
Fort Hood, Texas
@playnewworld will you ever address luck or the system for it? Still seems broken