Is New World down?
No problems detected
If you are having issues, please submit a report below.
New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
-
Sign in (86%)
-
Glitches (7%)
-
Game Crash (7%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Nîmes |
Sign in | |
| Saintes |
Sign in | |
 Porth |
Sign in | |
 Aßlar |
Sign in | |
| Annaberg-Buchholz |
Sign in | |
| Vagney |
Glitches |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
-
jess
(@jess31256812) reported
@Kintinue @playnewworld anyone having trouble finding a world? tried all servers but no worlds will appear zzz
-
Gogbe
(@Gogbe_rl) reported
@playnewworld Launching the game, it says no product information found, and to contact customer service for this product?
-
The Rude Canadians
(@SumtaPenDragon) reported
@GigahDank @playnewworld Ya, it actually feels like they want it to launch well :) Not just " fix it later"
-
verey bowring
(@vereybowring) reported
@playnewworld In a stupidly long queue already to login already.
-
Vel'Rathis (beep/bop/boop}
(@RathisVel) reported
@playnewworld Shame you Havnt fixed the issue where even if I play with friends I can't do so till level 12 because we all end up starting on different beaches!
-
Phoenixxl ⛔
(@Phoenixxl) reported
@playnewworld Do I need to Cancel my Preorder and preorder again to get access to open beta? I have pressed "request access", gotten no mail , am unable to download the client. Please fix this. T-2h
-
Ahmet Winchester
(@AhmetW_) reported
@playnewworld Servers don't seem to be online in Central EU, guess I have to wait till 4pm-ish where I live rn ..:c .. But at least I could get to the login screen :D
-
Efrén Pastor Mateo
(@Tupu11) reported
@playnewworld Cant wait for 1-3 hours of login issues and crashes, will be exciting.
-
ᒪE ᗪᑌᑕ ᒪOᑎG
(@poochswadge) reported
@playnewworld the connection is really becoming a problem to SEA players like me. Any chance you guys can make it a little bit easier when launching? Or even release a Asian server?
-
Ahmet Winchester
(@AhmetW_) reported
@playnewworld For me it'll be 3/4pm-ish since germany is in UTC+1...but I'm hella stoked and even the login screen made me hyped !!>__>
-
Phoenixxl ⛔
(@Phoenixxl) reported
@playnewworld Clicked "request access" No mail No access No download. Please fix this.
-
Hinata
(@Hinata311_) reported
@playnewworld anyone have a problem updating ?
-
Ben Pleasant 🦒🇪🇺
(@bpleasant_efc) reported
@playnewworld @greg_edgars Yeah, my friends had this as well but i dont have the download option, should i have this automatically then, is this a steam error?
-
Nico Reyes
(@NicoooooRey) reported
@playnewworld Can you just tell me there won’t be US central servers now so I can get my heart broken now instead of later?
-
EXO Magicfood
(@Magicfoood) reported
@playnewworld @NamesSook the amount of tree chopping on release will crash the game lol
-
verey bowring
(@vereybowring) reported
@playnewworld In a stupidly long login queue already.
-
Shiifftee
(@shiifftee) reported
@playnewworld cant connect to the server ?! got LAG DETECTED mid game, restarted the game and now i cant even connect to the server.
-
John Dvinci
(@John_Dvinci) reported
@playnewworld if more problems arise are you going to delay the games release again ?
-
Fiorenzo Russo
(@Fioffi23) reported
@playnewworld Server down ?
-
Gort Weneedunow
(@Smaktakular) reported
@playnewworld Downloaded the open beta this morning. I'm at the "View Worlds" step. Problem: There are no Worlds to select from no matter what Region I select.
-
Admiredplague🧬
(@Admiredplague) reported
@Stealthy__TV @YorkshireMike_ @playnewworld Gunna have to disagree and say that in a skill based combat system....it should be skill > level. Obviously level and gear comes with higher HP and Armor, but if your a 60 getting flattened by a 20 maybe the issues is your combat skill and not the game.
-
Balths Knight
(@spook420) reported
@Gnitepracdlo @playnewworld Im living way down at the southern part of Texas. Border with Mexico During closed Beta i tried both NA E/W servers for ping. Neither was any issue at all. Both had a decent 40-60ping. Maybe it's your ISP....
-
Pedro Blanco
(@Pedrobl75704007) reported
@playnewworld Launch error lol all this time :(
-
The Rude Canadians
(@SumtaPenDragon) reported
@VersatilVic @GigahDank @playnewworld August launch got pushed back to September 28th. They didn't like the issues there servers were having
-
Chris Shilt
(@cshilt) reported
@playnewworld I need some help with an issue. Crashing to desktop consistently with a 3090. Framerates are capped @60 through the game and the Nvidia control panel. This has happened consistently though Alpha and Beta testing. I even RMA'd the card with no relief.
-
TheLEGObrick
(@TheLEGObrick_) reported
@HayzStreams @playnewworld 13 minutes to download like 34 GB worth of data? Sounds like you got a pretty decent internet connection... Oh right, yeah you shared that you got like... several hundred download for your connection? Ain't a problem downloading that kind of stuff, eh?
-
felis🐈
(@felis) reported
@playnewworld I got "LAG DETECTED" on AP Southeast/Utopia. I can't move character/exit game, only another player's chat is update normally.
-
DrWhiplash
(@DrWhiplash21) reported
@playnewworld EasyAntiCheat detecting ICue and lightingservices. ICue controls all the Corsair peripherals so closing that means no mouse. There a fix besides just nuking it? Didn't happen during closed beta.
-
Hinata
(@Hinata311_) reported
@playnewworld is there a problem because i can’t access the game right now even it won’t let me update
-
Ливень
(@3huI51LuuNzBIa2) reported
@playnewworld @mm_connerr_rep_timeout . what to do with the error?