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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Sign in (80%)
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Online Play (7%)
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Glitches (7%)
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Game Crash (7%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Nîmes |
Sign in | |
| Saintes |
Sign in | |
 Porth |
Sign in | |
 Aßlar |
Sign in | |
| Annaberg-Buchholz |
Sign in | |
| Vagney |
Glitches |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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Eh_Vix
(@eh_vix) reported
@playnewworld Is this a fix for the transfer issue with the trade post bug?
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Savior
(@Savior45239711) reported
@playnewworld So far today I got over 4 DIFFERENT error codes. I’ve tried all the correlative “fixes” today people have posted over the past MONTH! I can’t even play more than 3 min most times before a hard freeze. Ty is game seems so poorly optimized it seems for many Gc’s.
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SilvaDaBarber
(@SilvaMandy1) reported
@Its_Bogz @playnewworld I love the game bugs are part of the process crying on Twitter isn't going to change anything. I literally see you on like EVERY new world post literally just crying about the game...it's not that serious it's a game dude...they will fix it Jesus Christ
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Patrick birrer
(@mwoPB) reported
@playnewworld you Say 15min , now we have 45min Downtime ...waht is the realy Downtime ? why is each of your times just wrong? and why are the translation errors in the armor / weapons still in the game ... finally fix that! and not this exploit used by a minority
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Skurbz
(@Skurbbz) reported
@playnewworld Can you guys fix Malevolence… this has been a topic for quite some time now and it’s getting to the point where it seriously looks like you guys don’t care. This is a beautiful endgame area going to waste … Shame
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rise
(@rise71815796) reported
@playnewworld deleted this game after 250 hours of playing due to massive bugs and computer issues, this game should have never been released in this state, also automated bans that people don’t deserved but won’t ban gold seller’s, I rate this game a 4/10 but could be 8+/10
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Jore
(@Joreftw) reported
@Gothalion @playnewworld well, they did a maintenance to fix it it looks like Goth :)
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ℂ𝕠𝕟🍁
(@concenaros) reported
@playnewworld Please also consider downtime to actually fix war exploits. Lag, crouch spam, and invuln issues are still making wars a massive issue on all servers. Wars should not be who can out exploit who for territory control. End-game PvP is entirely broken. Thanks for fixes so far. 🙏
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BlackCoffin
(@BlackCoffin7) reported
@playnewworld I overall like the game, its kinda slow leveling wise but its bareable, we really need a money update/fix. Probably not gonna take this into account but it would problem be best to kill as many bugs as possible before dropping more content. It may cause another mess otherwise
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Devoknowsbest
(@DevoknowsbestTV) reported
@playnewworld How about you fix the game so I can play it.
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Psyfè
(@Psyf3) reported
@aypazgames @playnewworld They aren't resolving anything, they are creating more problems. Yes coding is complicated but, they have the resources to hire the best of the best and if this is the outcome after every patch, the game is done for. You don't need coding experience to see that.
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ナオミ nada
(@KindToAllKinds) reported
@lisuk94 @playnewworld Lol, so much is broken still. Perks not working, clunky attack q's, weapon swap bug, friends lists not working, campfire bug, pvp quest npc bug, healing + invincibility exploits, crippling lag in wars + crowded areas in open, gems not working as intended, on and on the list goes.
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Dustin
(@Dustin_O) reported
@playnewworld I just won't play til you fix this. No point. My server is so low pop there's no one to run end game content with.
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Flatfoot
(@no_quite) reported
@playnewworld Wars should be disabled til you fix the ******* bugs. Such a shitshow, you guys should be ashamed you let people exploit entire territories.
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Ins
(@INSANE387) reported
@KxngRickii @Nightfire_Wolf @playnewworld They didnt fix anything, lag is even worse after new patch lol
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Anthony
(@TheAntt_) reported
Can we please have a fix ASAP on players not receiving gold when they sold items on the trading post while offline? Missing 5k+ worth of coin right now @playnewworld
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Wulf
(@IGWulf) reported
@playnewworld So all the items I have sold while offline and didn't get the gold for will all that be awarded to me once you fix the issue? Or does myself and everyone else just lose thousands of gold from this bug?
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NadeCook
(@TTVNadeCook) reported
@playnewworld Alexa, why won't Amazon give me a refund for this broken ****?
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Exethel
(@Exethel1g) reported
@playnewworld ice gauntlet is so bugged after this patch ...plz fix it it's impossible to play with it .
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Skurbz
(@Skurbbz) reported
@playnewworld FIX MALEVOLENCE
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Favos
(@FavosOCE) reported
@playnewworld Any ETA on a fix so i can leave the **** hole that is agartha?
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MuscleNerd
(@jacobseverson7) reported
@playnewworld You guys need to make it easier to make dungeon keys or just let us run them freely. There is no endgame PvE. It's gated behind needing to run portals for 30 hours to make one orb!! Dungeons are the only way to get past 591, please fix or your game is dead for PvE players.
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Enrique Arcas
(@Melessar) reported
@playnewworld Fix the ******* bugs in the wars!!! People using exploits for gain the wars and 0 bans...
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Ash4u
(@artishod4) reported
@Psyf3 @playnewworld buy a brain mate brand new game if there is bugg and prob they will fix it, better fix your >>> while they fix New world.
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SomeoneElse
(@Someone31411943) reported
@Gothalion @playnewworld I want them to fix this **** so bad. I'm still leveling slowly with friends and having a blast. I want this game to thrive. Similar to Destiny I can see something great here and I hope it survives all these issues
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GoldenNote
(@_GoldenNote) reported
@playnewworld are there problems with Omeyocan or what... I was playing experienced lag and got booted... try to reconnect and says i cant connect to server... but I joined another server just fine...
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Lewis Anderson
(@LewisAn32686399) reported
@midasery @playnewworld Nobody is upset about an update. The issue is their unwillingness to pause wars while they sort some bugs out. Territory is end game and massive war impacting bugs
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TheWillieMammoth
(@mammoth_willie) reported
Look sure there have been plenty of issues with @playnewworld but my biggest is...mounts, or the lack there of, if you're married to fast travel we need an inventory item. Or I don't know maybe a mount so we can travel to the fast travel points faster.. #runningsimulator
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AudioVision
(@avaudiovision) reported
@playnewworld Guys I will come back to your game when it's fixed .. seems like 3 months from now... nice try at a launch ..but right now your game is broken. Gg
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Jesse Hylander
(@Talinus_) reported
@midasery @playnewworld I mean when the Update creates more issues than it even fixes I would expect them to respond accordingly..