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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Sign in (67%)
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Online Play (33%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 St. Catharines |
Sign in | |
 Hamburg |
Online Play | |
 Bologna |
Sign in | |
| Darmstadt |
Sign in | |
 Sydney |
Online Play | |
 Saint-Martin-des-Champs |
Glitches |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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LamaType
(@LamaType) reported
Position in Login Queue: 501 ...... @playnewworld
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Josh Marc
(@Vahas25) reported
@playnewworld All the people hating below here it's unbelievable, the statements that get linked can be taken in multiple ways and how is it a problem to change to a completely new server with your friends as well?. God damn man
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Bloodfallzz
(@Bloodfallzz) reported
@playnewworld Has anyone else been experiencing this glitch? It still allows me to use my abilities etc. which isn't the case when you're truly encumbered. I can't use the last 150lbs of my weight cap which is a big issue. #NewWorldMMO
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Clutchmeister 🥃
(@ClutchmeisterTV) reported
"These queues are abysmal wtf trash game" @playnewworld alleviates the issues "no queue? Lmao dead game" They just can't win. #NewWorldMMO
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AbruptPlayz
(@AbruptPlayz) reported
@playnewworld I have run in to a big issue, I am a happy grinder, doing skills all day long. But I am now at a point where I am waiting for random companys to upgrade the stations in their settlement. I can't move now because my storage is full of materials everywhere...
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Vittorio Barbero
(@VittorioBarbe10) reported
@playnewworld Not yet authorized to begin login flow, what is this new error? it is disgusting the amount of problems one encounters trying to play new world. I have 18 hours of gameplay and probably spent 10 hours on the menus,i am very disappointed with you amazon.
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╭∩╮ (︶︿︶) ╭∩╮
(@pabloelchelero) reported
@BagelBackpack @playnewworld and they have a tool for that, if u know when u pick a server this one is linked with other ones. When one of them dont have suficient players they will unify to make it full again. The problem is people dont read about servers works and why works like that, they just know cry
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Frostgrip
(@Frostgrip) reported
@Paradox_EP @playnewworld Lied?? Wtf would you want to go on a full server?? To enter another queue but on a diff server? Free server transfer, is meant to help you find a server suited for you, and who you want to play with, you can all go, its free 4 everyone so I dont see any issues with this ..
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Phantasm
(@Ph4nt4zm) reported
@playnewworld After seeing problems with queues my friends rerolled and have chosen a different faction on the new server. Now after transferring to join them I'm gonna be locked out of my guildmates on a new server. The FACTION CHANGE is MANDATORY to be included with transfer!
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gmetalist the blackbeard
(@youngmetalist) reported
@DemocracyIsGone @playnewworld Bro that's not the issue that i need to figure out.. Even switching to eu should be a choice, I'm stuck at US East
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Virdana
(@Virdana5) reported
@playnewworld @playnewworld On the server Murias we can not pay town upkeeps. The notification says "x hours", but the desk says "5 days". Can you please fix this, so our towns don't all get downgraded for a bug?
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Clock Tower
(@Wiea38124938) reported
@playnewworld Your automatic ban system is completely broken and reports can easily be abused. I sing Disney songs in the town square and I get flagged for "Abusive Behavior"? It wasn't even a villain song, come on!
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Marc
(@BagelBackpack) reported
@pabloelchelero @playnewworld The problem is they’re not doing their job
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David Hollingsworth
(@DavidrHolly) reported
@baardvrouw @playnewworld I can't keep saying the same thing. It's not about "the servers are full" - it's about people having the rug pulled. People made a decision to move or pick a server without "full servers" being a feature. It's really simple. The region transfer change is the bigger issue anyway
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Sjakkalen
(@Knitrelyd) reported
@playnewworld You need to fix region swap , that was promised on twitter in the worst launch of an mmo ever. Not comming back if we cant switch region because you promised and ****** up. What a joke
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NoT ToDaY
(@WinOrGoHome7) reported
@playnewworld please increase server capacity a little more, we appreciate server transfers, but i see a problem with that, many ppl play in different servers because they cant join their friends, and now they won't be able to join them because their server is considerated "full"
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Sneakyy1S
(@Sneakyy1S) reported
The news that @playnewworld is going back on their word is so depressing. they specifically said ANY REGION transfer which made me and many others follow that and make a server on the first available region. Now we can't transfer back is just a punch in our faces! Devs FIX THIS!!
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The New World Compendium | A New World MMO Podcast
(@NWCompendium) reported
@playnewworld A better solution would've been figuring out server capacity/load balance problems and then allowing people to transfer *anywhere* once the queue times aren't several hours long. As it stands, this does not solve a lot of the problems it was supposed to solve.🙃
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AKMcBride
(@AKMcBrideTV) reported
@TCaptainX_ @playnewworld Idk why you’re having so many issues launching New World :( Wish you could experience it like the rest of us gamers <3
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xudes
(@SirXudes) reported
@StonerL0ve @vryrare @playnewworld Its New Worlds problem that they say A and do B. THEY said we would be able to switch to ANY server. THEY said we would be able to switch to ANY region. They backed out of those two things not even within a week.
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mandar
(@GeraltOfRivia53) reported
@P4wnyhof @playnewworld I'll start playing it once the GPU bricking issue is resolved.
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kekhtar thotfail
(@kekhtar) reported
@1212_memo @playnewworld best bet would be use vpn and play on us east, still gonna experience some lag tho.. probably around 180-250 ping
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The Stolls
(@The_Stolls) reported
@Asmongold @playnewworld im just glad @Asmongold made a tweet. maybe something will change now because of his community. Im living overseas because of the service. why ******** would i play on US when i was promised i could play on EU with low-ping and transfer to US in the future. Trash company.
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David Hollingsworth
(@DavidrHolly) reported
@Thawizzard1 @andin1337 @playnewworld Did you just gloss over the issue completely. It's not about being entitled, it's about people making decisions on false information. People were told they could transfer cross region. Now they can't. Pay attention.
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KriticPanda
(@KriticPanda) reported
@playnewworld You are all being babies. Stupid babies even, so the reason they closed full servers were to prevent queues. If they did what you idiots wanted, the problem would be back with giant queues. Stop crying and buhu, just get your friends to join a mutually join able server
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Volvik
(@VolvikTV) reported
@playnewworld still having issues and no reply from the team. :(
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John Gidman
(@GiddyG) reported
@playnewworld not sure if all your support people are working on server transfers; however: - I put a support case in about not being able to see town and quest icons. I have NOT received a reply yet. I addition, I am unable to join a company or see friends online. Please fix.
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Dan Hernon
(@StonerL0ve) reported
@SirXudes @vryrare @playnewworld Sorry but that streamer issue is yours. Not New Worlds. "I wanna play with the boys". They boys isnt' 200 people, sorry but no. If you won't move servers with 199 other people, then that's a problem you're gonna have to deal with
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SetTopVox
(@SetTopVox) reported
@Asmongold @playnewworld I mean... Wouldn't that just cause the same overpop issues from launch??
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Crob🌹
(@The_Crobfather) reported
I currently can't play the game. I can't interact with anything at all. Tried requeuing character and restarting game but still not working. Is this a known bug? @playnewworld