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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Sign in (92%)
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Glitches (8%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Nîmes |
Sign in | |
| Saintes |
Sign in | |
 Porth |
Sign in | |
 Aßlar |
Sign in | |
| Annaberg-Buchholz |
Sign in | |
| Vagney |
Glitches |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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Anime_BJ
(@Anime_BJ) reported
@playnewworld is the Twitch integration broken?
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WrecKLess
(@hafwreck) reported
@playnewworld 8000 player queue. WOW!!! so i wasted money on a game that has **** *** servers. what was the point in releasing the beta if you couldn't even fix the sever issues. this game isn't finished.
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Gaming Dad
(@Andar_Wyn) reported
@playnewworld @playnewworld If I order a login using Amazon prime will it be faster than waiting queue!!! I didn’t spend £44 to watch a number tick down slowly!!! Completely useless.
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SoloHiker
(@SoloHikerUK) reported
@playnewworld I don't mind having to queue, as it's worth the wait. What I have a problem is after waiting hours in the queue, I get login error and have to start all over again. 😔
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David Balado
(@David_Balado) reported
@playnewworld @FelixScollen It has no sense, u shouldnt cap yo 2k servers, everyone want to play with their friends, not soloing in a random server, fix it as first BIG issue, We paid all for this game, and u are forcing us to play yolo, i am seriously thinking un refund, and everybody should think the same
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Nathaniel McFarland
(@friggnmcfarlan) reported
@playnewworld Awesome game but server capacity needs to be increased. Lag detected. kicked out. 650 person queue on one of the low pop servers. Not sure what you could do about login queues with server capacity reached. Except kick people out with lag detected I guess.
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Agheddon
(@Doomagheddon) reported
@playnewworld Fixed - for whatever reason i had account connection issues. Un linked and re linked amazon to steam. Fixed it.
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worldbestmCL
(@worldbestmCL) reported
@ShowNwo @playnewworld Ye cause 2 Million cant Login.
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فارس العبدلي
(@FaresAlAbdalli) reported
@Mayed_Alf @playnewworld I didnt have issue with classic wow on release weird. Bro i was stuck queue 7 hours today so. Idk hopefully they fix this.
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NALU💋
(@NaluticWOW) reported
@Bigntastymj @playnewworld That crash was dumb and now you have to wait...
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ottovandan
(@ottovandan) reported
@playnewworld please fix these queue issues. wtf did I pay for
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Jacob Wise
(@Shakey__Jake) reported
@playnewworld Clearly learnt nothing from the beta where we had exactly the same problem, not holding out much hope for any of the other issues having been fixed in 3 days time when I finally get in game. Fully expecting my GPU to catch fire tbh.
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Kirsty Brault
(@kmanderson17) reported
@playnewworld 2 hours in the queue, get to number 65 to get an error and be kicked to the back of the queue 😫
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Brzvczu
(@Brzvczu1) reported
1. You are buying the game 2. You install 3. It turns out you can't play because the network is blocking you from accessing the servers 4. None of the given fix options work 5. Zero help from support Good Job @playnewworld
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Mirage
(@1gorillatank) reported
@playnewworld east coast is ping of 300 to west coast, and if disconnected 3000+ people wait pleas fix this is bad never had this issue with an mmo
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knighty
(@Kniighty) reported
@marvba11 @playnewworld having the same problem on Bifrost
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8976
(@Mrdjay62) reported
@playnewworld @FelixScollen We need bigger servers new worlds wont fix the problem listen ti the community please dont be like EA or ur game will die FAST
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Mini D
(@George06316035) reported
@playnewworld When we can login waiting hours still in que :(
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Shea Bethell
(@SheaBethell1) reported
@NiftyZauper @playnewworld Sure sounds like you got into the game and have either logged for the day or are still playing. Come join the queue for 6 hours then work it down to a few hundred people and then get an error message and boot and see if you still think they doing such a great job
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Harkly
(@Harryk086) reported
@sarah_mcw91 @playnewworld It's very good, but due to it just releasing the server login times suck
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Koen van der Lem
(@KLC1990x) reported
@playnewworld Login queues are totally fine; the fact that finnaly after hours you made it to the start of the queue and get the error "Failed to join Login queue" and get pushed back ALL the way towards the end of the queue again is unacceptable.
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Alcsaar
(@Alcsaar) reported
@playnewworld How is there no dual wielding? Why am I forced to use a sword if I want to use a shield? Why are there no daggers? This games weapon system is already not great (tying abilities to weapons) but the lack of variety is also a serious issue
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Nikovei
(@Nikoveii) reported
@playnewworld **** you, 7 hour queue to be kicked off by an error
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Liam Smith
(@Liam_smith22) reported
@NiftyZauper @playnewworld Yeh spend 40 mins in the q and get an error, yeh great job.
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Zodiam
(@Zodiamqt) reported
@playnewworld So what are you doing about the server capacity? I have been queuing since 8 AM CEST, just hit 700 and was met with login service exception and sent back to 21k..
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Andrew
(@FrostByte_AR) reported
@playnewworld I got "lag detected" and then kicked. Now I'm in a different queue than new characters and it's going so slow.. 2 hours and I've moved 20.
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Giovani Vazquez
(@Memnoch5951) reported
@playnewworld I can't seem to launch the title... I did not have this issue with the beta. It seems to be due to Easy Anti Cheat and an "untrusted system file." Currently scouring the internet for a fix, and hitting up my IT buddy.
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Emmanouil Eisa
(@EmmanouilEisa) reported
@playnewworld I prepaid for this game a year ago , how can you treat a customer@like that ??? It’s like waiting 10 hours in a restaurant to eat ... you have 300.000 people in ques and 150.000 playing where is the fairness in that ? At least shutdown the servers and fix theproble
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Marshawn Lloyd mandanaSTAN
(@mandanaland) reported
@Crooklynkat @playnewworld My favorite thing so far has been waiting to login, although my least favorite thing so far has been waiting to login. Overall, I'd say my experience has been waiting to login.
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Joe Grubb
(@BeLowAvJoe) reported
@playnewworld Every simp right now: "I CaNt ImMeDIaTeLy LoGiN InTo ThE MoST PoPuLaTeD SeRvEr On LaUnCh..... ThIs GaMe SuCkS"