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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Sign in (67%)
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Online Play (33%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 St. Catharines |
Sign in | |
 Hamburg |
Online Play | |
 Bologna |
Sign in | |
| Darmstadt |
Sign in | |
 Sydney |
Online Play | |
 Saint-Martin-des-Champs |
Glitches |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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Birphon
(@birphon) reported
@playnewworld can we please get an automated server restart? Worlds are fine after patch push but then mass lag happens days later. Its noticeable and makes it difficult to play. Especially those connecting with already dodgy connections to the game
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FΛKKIП
(@FAKKIN_) reported
@playnewworld So we are not getting this week either the server transfer? Our community is splitted in 2 servers and it's a big problem, destroying the experience. + We need company improvement, logs mainly.
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Joe Roche
(@joereptileguy) reported
@playnewworld Why can't you do the EU servers at a different time? Kinda sucks that its in the middle of the day for us every time and with last times issues it was down for over 8hrs. Please don't screw this update up like last time.
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Jase Willis
(@Jason71219046) reported
@JeibuKul @playnewworld Just start again problem solved 👍
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DevNFPS
(@DevNFPS) reported
@Zoveria1 @playnewworld Not sure what the issue is, yeah they can be annoying but they can also all be outran/out maneuvered easily...
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Loki
(@Davidcuellos) reported
@playnewworld Tier 5 azoth portal fix come on!
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Sam🍋〽️
(@SwangKBk) reported
@playnewworld Any update on the Reekwater quests getting fixed? It is probably the most gamebreaking problem in New World right now.
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Mikesgonemad
(@Mikesgonmad) reported
@playnewworld Fix 570-80weapon quests pls thenksss
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Joey
(@cxllmejoe) reported
@playnewworld Still no fix for the T5 camp quest that was meant to be fixed in the previous update and nothing about T5 azoth staff?
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William McConville
(@JiffSed) reported
@playnewworld Still no Fix for the Corruptions? why do we have 3 staffs?
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Eric 'Diablo' Murillo
(@DiabloEMT) reported
@playnewworld Can you please fix de healer delay autoselfcast bug ? And the area bug that heals u instead the one that you are targetting please? It's very annoying to lose a fight/war due to bugs... And ofc the Azoth Staffs... I don't understand why you didn't hot fixed that things tbh.
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ζ͜͡Fae
(@faeyerlol) reported
@playnewworld Hey @playnewworld from your last patch you said you fixed the "abandoning event" message being stuck at the upper right hand corner. I still have that glitch. I also have the glitch where someone invited me to their company and the invite won't go away. Please fix this! Thanks.
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Bogz
(@onepunchm119) reported
@playnewworld i live in egypt and i only can play the with app called cloud flare to connect me private please help and i have high ms issue because that app the game not connected me if i do this
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Toby Worthington
(@Origindata) reported
@playnewworld @playnewworld But still no fix for the faction token cap bug??
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Shezzz
(@Shez_LoL) reported
@playnewworld There is a bug when you pick Gravity (the one that helds foes 30% longer), then your reap doesnt deal any dmg. Please fix.
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ParaCelSuz
(@ParaCelSuz) reported
@playnewworld Who in the hell does updates in the middle of the day? I hope you will fix this in the future and do it over night or early morinings
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Chris Sanders
(@ChrisSa92526473) reported
@playnewworld Wow, I just read a lot of the posts you have a ton of work to do to fix this game. Server transfer is the least of your worries. If you cant get all these exploits and game-breaking bug and spam reports sorted quickly has f. You going to trash this game,
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mats guldhaugen
(@GuldhaugenMats) reported
@playnewworld ur actually trash lol. didnt fix anything with ur 7 hour patch last time
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Chase
(@Atlus_Priv) reported
@Asmongold @playnewworld go to a medium population server man. this issue isn't impossible to avoid, not to mention you're a big streamer and can fill your server with your fans etc yourself
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staxyyy
(@staxyyyVAL) reported
@playnewworld when you will fix swiming?
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Sell gold coins
(@wuguo17) reported
@Alkali_VAL @playnewworld Gold coins are sold in the mission service area
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Larbe
(@irakli_Zz) reported
@RicoFromNY @playnewworld Do others have same issue with that CPU ? Coz i run Ryzen 5 3600x and its fine
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hani alghamdi
(@hitlar07) reported
@playnewworld we need fix war ASAP
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Josh
(@Josh41948599) reported
@playnewworld If they could fix the ice gauntlet lag that would be awesome as wars are impossible to play. 👏
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Temsen
(@SlackerCrew) reported
@playnewworld So, the Tier 5 Azoth Staff fix is not in the patch notes, which a dev on dr Lupos DMs said it would be. Do you guys intend to fix this with a high priority or? No words about it and it's making us players unable to do level 65 Corrupted Portals.
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Chris Sanders
(@ChrisSa92526473) reported
@DoxxyClean @playnewworld o and don't forget about the lag exploit which some companies are doing to win a war. Your game has too many exploits and bots + gold sellers. seriously billion-dollar company and they cant take tips from other MMO's lol
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Sell gold coins
(@wuguo17) reported
@AnimeOutrageus @playnewworld Gold coins are sold in the mission service area
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Sell gold coins
(@wuguo17) reported
@Its_Bogz @playnewworld Gold coins are sold in the mission service area
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Sell gold coins
(@wuguo17) reported
@playnewworld Gold coins are sold in the mission service area
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Brunter
(@Brunter728) reported
@playnewworld How about a T4 Azoth staff fix?