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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Sign in (86%)
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Glitches (7%)
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Game Crash (7%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Nîmes |
Sign in | |
| Saintes |
Sign in | |
 Porth |
Sign in | |
 Aßlar |
Sign in | |
| Annaberg-Buchholz |
Sign in | |
| Vagney |
Glitches |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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MiKeester93
(@MiKeester93) reported
@playnewworld US East-Ceryneia has been back down for maintenance for over 2 hours. Any updates? Seems we're the only US server down
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BetwixtTheBuns
(@betwixtthebuns) reported
@kfransan @playnewworld Sounds like an issue with the reporting system but go off sis
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Rage
(@RageFenrir) reported
@ItsBandrix @playnewworld Game development* is not simple, I do understand that. Yet, bugs that affect the QoL do take priority over bugs of low impact. Everything won’t be fix in one patch, but what gets fixed most of the time are not even the important ones such as the war breaking exploit.
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illutian
(@Illutian) reported
@playnewworld How about disabling Wars until the Lag into Desync into Invulnerability is fixed?
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Fairimere
(@fairimere) reported
@playnewworld Are some of the US East servers down for maintenance?
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Simon
(@LowerMainlandBC) reported
AGS, your wholly inadequate response to the rampant cheating in @playnewworld has effectively made the game broken. The effects of this cheating trickle down to all other aspects of the game. I have requested a refund and I encourage everyone to do the same.
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Jordan Key
(@Jo_Key147) reported
@playnewworld "If all goes well, we will turn it on for the rest of the AP Southeast region, and continue monitoring. If after 8 hours our team hasn’t discovered any issues, we will fully deploy character server transfers to the other regions." I feel like it's been a bit more than 8 hours.
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Paul-NPC
(@paul_npc) reported
@playnewworld hey i wanted to let you know that there is a problem with mass reportings in the game where opposing war companys report each other to take players out of the game and market scammers do the same with people who want to help in chat. pls adress this
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iStayWrecked
(@iiStaywrecked) reported
@Swizzlerz @playnewworld Aside from the fact that is literally part of what devs are for.. Fixing issues with the game. You understand there is a separate team for coming up with more content right? The devs bug and feature fixing are not the same devs who create more content for the game.
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Madhouseutah
(@MadHouseUtah) reported
@playnewworld I'd transfer to the server that is a month ahead of every server because you all refuse to fix the mistake and deny it ever happened
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Mirage
(@1gorillatank) reported
@playnewworld so weeks of broken portals, but if you didn't have to work this morning you had working portals and normal chests and got advanced. Everyone else gets it taken away. And portals are now useless....
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Daniel Montgomery
(@dangmonty_) reported
@TheGreatSuar @Gothalion @playnewworld No it did not. Go look through those patchnotes again. Nowhere did it say they have applied a fix. They have made changes to the back-end that will allow them to diagnose what is causing the lag issues easier. Please read the notes before spouting untruths.
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Kevin Miller
(@Norsto5) reported
@Dustin_O @playnewworld Wtf are you talking about? They fixed the invincibility glitch lmao. Too much pre workout?
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André Luiz
(@AndreLzPortella) reported
@playnewworld Are servers down? Any info about when will they comeback? SA Servers.
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Junior C
(@JuniorC052520) reported
@playnewworld this game sucks, I keep getting banned for no reason. Fix your ******* game please I pay money not to be harassed this way, I have not abused anyone.
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.
(@kfransan) reported
@betwixtthebuns @playnewworld Sounds like a you problem
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Gothalion
(@Gothalion) reported
@TheGreatSuar @playnewworld Planned fix. Not live yet
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AspeN
(@AspeN_K11) reported
@playnewworld fishing hotspots don’t work after the latest patch plz fix!
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The Negative One
(@TheGreatSuar) reported
@dangmonty_ @Gothalion @playnewworld They mentioned it on their forum last night that this patch was supposed to fix it. They didn’t put it in the patch notes though. Hold on I’ll find it
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Sérgio Rodrigues
(@Rodrigues1986S) reported
@Gothalion @playnewworld something related to ice gauntlet spams on one area that lags opposing team, from what i saw on kiratv yt video about broken stuff in the game
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Death's Axiom
(@DeathsAxiom) reported
@TheGreatSuar @Gothalion @playnewworld The link you posted does not list the war lag being fixed.
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MV
(@MarineVeteran06) reported
@Gothalion @playnewworld I haven't participated in one yet, and seeing how bad some of the wars look with lag and it looking like a flip book, it's one thing I can seriously wait until it's fixed
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Gunner |GW!LD|
(@gunnergonewild) reported
@playnewworld Any word on a fix for the lag exploit people are using during wars?
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Chris
(@locobirdyx) reported
@PrinceManagarmr @playnewworld Also a problem on my server. 2 companies control almost all the territories it’s sad. And yea lots of players from the other two factions are all saying they wanna leave
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NSHGaming
(@nsh_gaming) reported
@playnewworld So what you meant with "If after 8 hours our team hasn’t discovered any issues, we will fully deploy character server transfers to the other regions." was when will feel like it.
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jat0rz
(@jat0rz) reported
@playnewworld Guessing you flipped the switch on server transfers because WHILE playing I got lag detected for the first time ever, put into a queue while IN game, and now it says my world is under maintenance. Cool.
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DS
(@peoplesuckcock) reported
@playnewworld why are there still no lag fixes during wars????
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Adorabou
(@adorabou) reported
@WildbunchPavel @playnewworld People choose the faction they want to join you can’t force players to join factions they don’t want. It’s not a problem if it’s a problem for you try to find a server with more of the faction you’re looking for
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Aodin
(@llxAlucardxll) reported
@Gothalion @playnewworld My server hasn’t been having any lag issues, but attacks will always be harder than defending
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CanadianRageBear
(@CdnRageBear) reported
@playnewworld Hey, just wanted to say I've been enjoying the game but there is something you guys need to fix. you need to do something about the protective Wyrd questline where you make the Armour set. Most people I have talked to salvaged it not knowing it was important. Can you please fix