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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Online Play (50%)
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Sign in (25%)
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Game Crash (25%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 La Broque |
Game Crash | |
 Seattle |
Sign in | |
 Ahnatal |
Online Play | |
 Bologna |
Online Play | |
 Rosario |
Online Play | |
 Bern |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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Chronic
(@JoshuaW03352887) reported
@CyanNerdz_ @playnewworld Not one to jump on the "Dead game" train but that's not even 10 servers worth of population. They dropped the ball early and lost momentum once the Wars became unplayable with exploits and lag. Sucks too because this was probably my favorite MMO release since Ultima Online...
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nardo
(@N4rdo__) reported
@playnewworld Why wear green when you can just lag all over the place? **** fkn game
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J
(@NotBerenger) reported
@playnewworld Please fix lag in South America 🙏🏻 its hard to pvp with 250 ms ping
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Redz
(@Ayo_ItzRed) reported
@Antonio26161185 @thedouglasadams @playnewworld Please fix it, so these guys can have a better day
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Lane Brooks
(@CoryLaneBrooks) reported
@playnewworld is there any way yall can fix your controller settings? It's really bad that I can't pick up a rock or harvest an animal without it taking me to a harvest controller preset setting, then if you get attacked your just sol cause only way to refresh is to unplug n plug
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Beau
(@BeauGis13) reported
@playnewworld Why is the VG still completely broken and other weapon abilities going straight to cool down without actually being used? Yet you’re nerfing CC on it? When Ice Showers and Storms run rampant making your character unplayable?
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Ninjas Dynasty 🇺🇸
(@NiNjaSDyNasTy) reported
@playnewworld so here’s my issue. I am not the one who duped items in game. But I know someone who did just to see how easy it was to do. This is a glitch of the game and shouldn’t be exploited. However it’s also a glitch that needs to be fixed asap. With that being said.
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OuchPotato
(@OuchPotato1) reported
@playnewworld Critical issues , the entire game is broken , I find bugs every day....I had been submitting tickets , but I spent more time finding bugs than playing so I stopped .....
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Bob Bicker
(@bicker_bob) reported
@MindofX1 @AngrishMusic @playnewworld you have spent 3 replies white knighting for a company that released a broken game and has managed to make it a worse experience every patch and losing 95 percent of its player base in the meantime but go off i occasionally drop by to remind them they broke a thing with promise
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Ninjas Dynasty 🇺🇸
(@NiNjaSDyNasTy) reported
@playnewworld When you do your down time. You guys should really fix OPR for real. Hitting someone don’t work much. As a healer we can’t heal much anymore since we got nerfed. And our hits goes through players. I then switched to great ace and war hammer. My hits goes through them again.
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Bob Bicker
(@bicker_bob) reported
@playnewworld cute meme fix the fundamentally broken queue system and resurrect your dead game do you guys have the internet?
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Ninjas Dynasty 🇺🇸
(@NiNjaSDyNasTy) reported
@playnewworld On top of that. Might want to fix the trader at shattered mountain. Keeps kicking people out of the trader menu. And while this is down. Have some bug fixes. Each time you shut down the server. Always have bug fixes. Don’t just shut it down. Let it take about 2hrs that’s fine.
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Ninjas Dynasty 🇺🇸
(@NiNjaSDyNasTy) reported
@playnewworld Just fix the bugs each time you do shut it down. I don’t care if you shut this game down for a whole week or 2. As long as you fix bugs. Then worry bout content and then skins. I like to play opr but not being able to hit someone sucks. They not even dodging. It’s crazy.
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Justin Livingston
(@opLivi) reported
@BrandonSherez @playnewworld @ShadowFox_TV You have trouble fast traveling to the outside of every dungeon?
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Scrooloose
(@ScroolooseUK) reported
@playnewworld @ShadowFox_TV Fix the inventory system! I quit becuse my inventory was full all the time. At least add a craft bag or something like in ESO. Not everyone does pvp!
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vitor dias
(@vitordias87) reported
@playnewworld @ShadowFox_TV I think it would be the best update to unban, and if you can also update the game's ticket and chat service, it would be great, since they don't respond
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s2RX
(@s2adrenaline) reported
@playnewworld Can we have any explanation as to what the critical issue being fixed is? Seems like it would need to be very important to do it during peak hours instead of the off hours.
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SandriniPanini
(@sandirara) reported
@zBamboozler @playnewworld Same for my sister, was given a duped item and got banned and appealing was useless. Terrible customer service
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Ninjas Dynasty 🇺🇸
(@NiNjaSDyNasTy) reported
@playnewworld so here’s my issue. I am not the one who duped items in game. But I know someone who did just to see how easy it was to do. This is a glitch of the game and shouldn’t be exploited. However it’s also a glitch that needs to be fixed asap. With that being said.
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chuckmma
(@mma_chuck) reported
@playnewworld Shame on you guys. Single handedly the most unprofessional disorganized customer support team I have ever witnessed in my life. Total disregard for the customer. Multiple forum posts inquiring about wrongful bans removed by mods. Its clearly an issue you're trying to sweep
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chuckmma
(@mma_chuck) reported
@playnewworld Go ahead and hide or delete my tweets. Just ignore the issues ;) because that's working out oh so well for you guys.
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iamjjbraga
(@iamjjbraga) reported
@playnewworld Fix your game already. You should take my whole server off ban
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кяιgнтσи
(@krighton) reported
@playnewworld They’re so excited and I cannot tell if it’s real or scripted. Literally none of the players are as excited as these guys are which should tell them something. Something important. No matter WHAT you do the combat is fundamentally broken.
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YeetusCletus
(@AndrewB16608090) reported
@playnewworld FOX THE VG BUG! Literally blocks all incoming healing on the oblivion. This HAS to be a hot patch. You can’t let that ride. Wars are being won with this stupid exploit. I’m sure when you fix it there will be a new ******* one soon so don’t worry.
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p s Y
(@PsyGigante) reported
@playnewworld desync fix??????
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Bob Bicker
(@bicker_bob) reported
@playnewworld did you take a picture of a computer screen with a polaroid camera and upload it? the unforced errors by every single person associated with this game is painful and hilarious
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Alex Firlit
(@firlitking) reported
@playnewworld @ShadowFox_TV can yall just fix the lag and the server issues lol, once a month updates dont cut it
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jrkline
(@OkayBudddy) reported
@JeffBezos @playnewworld Lmao this aged well, a little quick to speak Jeff… 6 months later and avg player base is 25k with absolutely no communication from anybody on The forums for all the issues with the game. Your gaming team is a disgrace to the Amazon name
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nokomoko01
(@nokomoko01) reported
@playnewworld FIX THE RUBBERBANDING AND DESYNC ISSUES NOW
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nardo
(@N4rdo__) reported
@playnewworld @ShadowFox_TV i wonder if they bring how fkn **** the lag is. probably not. but hey lets buff the broken weapons