New World

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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.

Problems in the last 24 hours

The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

New World Outage Chart 12/17/2025 16:20

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Most Reported Problems

The following are the most recent problems reported by New World users through our website.

  1. Sign in (92%)

    Sign in (92%)

  2. Glitches (8%)

    Glitches (8%)

Live Outage Map

The most recent New World outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
FranceNîmes Sign in
FranceSaintes Sign in
United KingdomPorth Sign in
GermanyAßlar Sign in
GermanyAnnaberg-Buchholz Sign in
FranceVagney Glitches
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

New World Issues Reports

Latest outage, problems and issue reports in social media:

  • Maleficus24 Maleficus (@Maleficus24) reported

    @AcidSnake87 @MrMikeys_ @playnewworld Fix that problem👍🏻

  • XStephenElliott Stevetoshi Snackamoto (@XStephenElliott) reported

    And once again @playnewworld introduces more bugs than they fix with their latest patch. Storage boxes broken, crafting busted. Guess i'll be watching netflix for a few days.

  • VengefulMadness Alexander Hamilton (@VengefulMadness) reported

    @VitalGrenade @playnewworld They have very clear issues with the game. Why say that to them?

  • XStephenElliott Stevetoshi Snackamoto (@XStephenElliott) reported

    @playnewworld Seriously, you should hire me as a beta tester. I'd identify 90% of this stuff within the first half an hour, give me dev access and I could probably fix it too. I'll work for beer, gas and pizza money.

  • jadesworld2021 jade (@jadesworld2021) reported

    @playnewworld Game broken after update storage isn't full but says it is. Can't craft unless items are in my inventory smh Also that hammers stun is op af that needs to be nerfed or add some way to counter it. You guy nerfed every other weapon in the ground

  • Kakoiw Raphael Olive (@Kakoiw) reported

    @playnewworld Im waiting the patch to fix the current patch

  • ur_Shulgi ur_Shulgi (@ur_Shulgi) reported

    @playnewworld Strange how your Store items never has any issues and if they did, they are immediately fixed. But Inventory or Crafting... screw that, it will get fixed in February... But hey - new armor skins are in the store!!

  • Cederhill Ceder Hill Cantata (@Cederhill) reported

    @SkardaCameron @playnewworld People report issues in the ptr. They just don't bother to usually rectify them until after its live sadly. Heck even in beta people reported issues that -still- exist even now.

  • GaladrielWolf Galadriel (@GaladrielWolf) reported

    @Cederhill @playnewworld Why should do I farming if the craft itens are worse than I have or make money if the items I can buy are worse too? Any mmo must have a 3 pillars: the quests and the raids, the marketing and the crafting to keeping the players playing. If any of them fails, the game is broken.

  • BNiepielko Bryan N (@BNiepielko) reported

    @playnewworld you should probably fix existing game breaking issues before adding new ones....

  • JustTheBlips Just The Blips Please (@JustTheBlips) reported

    @playnewworld Please fix wars. There is massive lag that makes it unplayable again.

  • Rogue_icewolf Rogue Icewolf 💜stand with Leigh anne💜 (@Rogue_icewolf) reported

    @playnewworld HEY devs can you please fix the update i cant play even an hour without my game crashing this morning! then after noon i was doing a mission and crashed another 2 times and soo i cant do anything im doing a repair but they may not help it only been doing this since the update 🙄

  • Drayden_ Drayden_ (@Drayden_) reported

    @playnewworld Expeditions seem broken on Frislandia. The only one working is Laz. Is this a known issue?

  • Cederhill Ceder Hill Cantata (@Cederhill) reported

    @CaptainZekter @playnewworld Because the devs are implementing in an epistemic bubble. 3 houses aren't the problem. How the features with them are implemented is the problem.

  • Maleficus24 Maleficus (@Maleficus24) reported

    @AcidSnake87 @MrMikeys_ @playnewworld Are you actually that ******* stupid? The player base drop off has been enormous. People literally quit in mass quantities because of the terrible end game. I was level 60 in the 4 days and could see the issues immediately. Sorry I’m not an AGS beta cuck like you.

  • NiNjaSDyNasTy Ninjas Dynasty 🇺🇸 (@NiNjaSDyNasTy) reported

    @playnewworld You got to figure out a good server balance. We have to many servers open now. Not enough to fill it. Many servers you do have you could make 1 big server and shut everything else down. Up the cap. Fix bugs and add more content after lvl 60. And up the lvls

  • Cederhill Ceder Hill Cantata (@Cederhill) reported

    @DrMonDieu @playnewworld That's akin to saying make a new caddy chassis for a car with dry rot tires and with a model T Ford engine. A full loot server isn't the answer for addressing the current issues. Don't be silly.

  • ItsNenila Nenilah (@ItsNenila) reported

    @Cowfoots @playnewworld Go to forums and get in touch with support there - they won’t respond here to fix your issue

  • Soermen Simon S. (@Soermen) reported

    @TrinXyTrinX @playnewworld and thats the exact reason why we get this update way to early. so streamers and hardcore players dont leave. the casual gamers are not even close to 590 average expertise and have to grind even longer now. this game is still so broken and this update makes no sense at all.

  • mediokr_mages WanderingWizard (@mediokr_mages) reported

    @playnewworld yo could you fix this ******* game

  • GuyInterstellar Misin-form (@GuyInterstellar) reported

    @playnewworld Code so broken, they went from loot drop to craft/upgrade urself loot.

  • Xeldon6 Xeldon (@Xeldon6) reported

    @playnewworld fix the BUGS

  • Cederhill Ceder Hill Cantata (@Cederhill) reported

    @GaladrielWolf @playnewworld X put in and devs realize it doesn't time sink for play longevity. Implements Y. Y has another issue and so they implement Z. See how it works when you have a dev team with very little mmorpg experience and led by a one who spent years working for candy crush style games?

  • Cederhill Ceder Hill Cantata (@Cederhill) reported

    @BBSouthKing1 @FuriousPierre @playnewworld So you expect everyone to deal with the current severe bugs brought on by the jan update to wait another month. That's rather silly, especially when you realize that it'll take -months- of updates and not one to address so many issues.

  • forzabjk77 Forzaaaaa (@forzabjk77) reported

    @playnewworld You need to fix Expedition Mutation chests asap. First we thought its only for tier 1 Mutation, later we realized that is same for all tiers :( You dont want to open chests for 500 gs items...

  • Soermen Simon S. (@Soermen) reported

    @playnewworld not with this broken combat system. harder content with lags and desync? nope

  • Phobbus73 Phobbus (@Phobbus73) reported

    @playnewworld “Fix” the vanished number players on server… some decisions made by Amazon Games are really really bad

  • TalonZahn TalonZahn (@TalonZahn) reported

    @playnewworld When the list of bugs is longer than the description of the patch.... you have SERIOUS problems.

  • Maleficus24 Maleficus (@Maleficus24) reported

    @jaguars0408 @AnabolicGaming @playnewworld Lol, the few people trying to white knight for this atrocious game are hilarious. It’s trash. They had a chance to fix it and they didn’t. Nobody cares.

  • Sixoul Sixoul 🍐 (@Sixoul) reported

    @WaWeThinkWeBcme @TheWakz @playnewworld But when it's a bug that stops you from crafting, gold dupe and then player economy is turned off what's the point of playing. Then there's also the whole lag situation they can't get fixed.