Is New World down?
Problems detected
Users are reporting problems related to: online play, sign in and game crash.
New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
October 13: Problems at New World
New World is having issues since 04:40 PM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Online Play (50%)
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Sign in (25%)
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Game Crash (25%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 La Broque |
Game Crash | |
 Seattle |
Sign in | |
 Ahnatal |
Online Play | |
 Bologna |
Online Play | |
 Rosario |
Online Play | |
 Bern |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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Crux
(@Crux_GG) reported
@playnewworld There are a lot of people getting "Lag Detected" for no reason from our ends. Litterally can't play the game for 5 min without lagging out and having to reconnect and wait from last place in queue again... not a fun experience. Please look in to this.
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Ricky Mcevers
(@somewutdamaged) reported
@WhoaFlyingChair @playnewworld This fix will also help the Que times, obviously
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Stefano Robertino
(@Tay2001) reported
@djtickle @playnewworld Its a but daft, but the queues do seem to be less now, not quite the 25k waiting plus 2k already in the server issues when we started…sad that there was almost as many people waiting to get on to a server than there was spaces, some 150k at one point.
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NaturalPhenomena
(@NaturalPhenome5) reported
@playnewworld @playnewworld What is going on with this PvP territory exploit? I just had 4 people turn in quests at our town and go from 19-40% instantly. Companies are currently fighting exploiters. What are you guys doing to fix it?
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Asmus
(@Asmus191106) reported
@playnewworld hey new world can you please make it so then you leave a server you have a period of time to join agian with our being in the queue so if your game crash or you are stuck some where you dont have to leave and wait an 1 hour to play again. That will make the game so much better.
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Dayodii
(@Dayodii_) reported
@Ringod123 @playnewworld Except now it’s other manufacturers cards as well namely Gigabyte this time. Not to mention older generation cards being blown by the game. I’m not saying playing will 100% kill everyone’s hardware because that won’t be the case. But the problem is real and can’t be ignored
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Alvaro
(@Alvaro022017) reported
@playnewworld @playnewworld everyday at the same time 18:38 CET i get a fatal error 6 days in a row , then had to wait 4 hours, missed the fun at wars! Ultra ridiculous 30hrs of game play lost in a queue
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PieceR
(@r_piece_) reported
@playnewworld Then, my some random game error and I'm getting disconnected while on 300 position. Or my RTX 3090 Aorus Xtreme dies instantly. When I finally get into game, I need to afk before I finish IRL stuff and I'm able to play. Get your stuff together first. Such an electricity waste!!
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Felix Beatnuts
(@fenixfow) reported
@playnewworld I thought the log in prob was solved. Wasnt fun to wait till I was around 50 and had an error + no I had no chance to go back to my old place like it was befor you updated this. GJ my sunday is ruined
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Jack Donovan
(@JackDon0) reported
@sonii @playnewworld I feel sorry for the streamers getting mass-reported sniped by the goons behind chat. They need to fix this asap fr
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DippyDolphinTV
(@DippyDolphin_) reported
@ChadRails @playnewworld hopefully this gets enough traction so theyll fix it man. were literally about to lose our territory in 30 minutes to 5 guys. its bs
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Robert
(@SlasherV13) reported
@playnewworld has been a great time. I'm ready for these server transfers so that I can join up with all my other friends. My biggest complaint is that it seems like after the starting areas they decided voicing the quest dialogue was too much trouble.
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Hannahfleet
(@hrfleet) reported
@playnewworld Yep, lag detected, kicked out. Queue position 452... thanks
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Dayodii
(@Dayodii_) reported
@Ringod123 @playnewworld So if a venue hosting a NASCAR race randomly had a speed bump that randomly popped up and caused a few cars running at 100% to spin out and crash. It would still be the cars fault for not being able to take this variable that shouldn’t be there?
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WarMonkeyPlays
(@UXLevelUp) reported
@WhoaFlyingChair @playnewworld Like 5% to 10% of the population on my server is afk moving. You're a part of the problem.
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Hypocrites Son
(@MitchellRossman) reported
@TheDanimalUK @playnewworld Exactly. So many quests were skipped bc there wasn’t enough mobs for the limited number of people on the server. You double the size & now you’ve got other problems that also have to be fixed Whereas if people were willing to use the server transfer, all the problems are fixed
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#Werc ecl1pzl
(@ecl1pzl) reported
@playnewworld fix you severs and queue times plz #depression
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Robin
(@RZethL) reported
@playnewworld As mentioned in another comment. For the love of god, add a slot reservation for atleast 5 minutes or something for all the disconnections. There's nothing worse than getting a random crash while playing only to then sit in queue for another 4-6 hours.
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SKSoundwave
(@SKG_SOUNDWAVE) reported
@playnewworld will there be a fix on how the world works, I have two friends in two different worlds and I don't wanna delete me character just to play with them it would be nice to just have your character and pick a world to connect to
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bootcamp4me
(@lazygam92034294) reported
@playnewworld what people cant seem to comprehend is that you being afk is what is increasing the queue. The queue is not a server problem it is a player behavior issue. A 10-15 min afk timer is more than enough to get a snack or use bathroom. Stop complaining you ppl do this with every mmo
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Paul Ring
(@Ringod123) reported
@Dayodii_ @playnewworld Thanks to bad manufacturing from the card manufacturer, who accepted blame, have fixed the issue and are offering replacements to anyone who's card died.
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Aristeidis Geitonas
(@AristeidisGeito) reported
@playnewworld Soooo you wanna say, we found a solution to punish you faster than a solution to the actual problem ( small servers) nor give free migration to new servers nice gj..
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PolaHype
(@PolaHype) reported
@playnewworld understandable that there were a maximum of two thousand people on 1 server. But now it is inconceivable that it is an existing problem that when one wants to relax and play then one cannot because he is waiting more than he can play.
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NaturalPhenomena
(@NaturalPhenome5) reported
@playnewworld @playnewworld What is going on with this PvP territory exploit? I just had 4 people turn in quests at our town and go from 19-40% instantly. Companies are currently fighting exploiters. What are you guys doing to fix it?
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Giada
(@GiadaLS) reported
@playnewworld Yesterday I waited 6nhalf hrs to get in with 3000 queue. Played for 1hr then my modem disconnected and connected again in 2 min max and I'dd have had to queue and wait 2500 people before me, so I just closed the game! At least put us back in if we crash or disconnect for 2 min!
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alex rodriguez
(@alexrawdriguez) reported
@playnewworld Is there any plan to resolve the issue going on with graphic cards while playing new world? I’m really enjoying this game but am scared to continue playing until something is done.
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Kauri
(@xalonen) reported
@SonicSoFast @playnewworld It is irrelevant whether it is 100 or 1000. The point is that every last one of them make the queue longer. They aren't doing anything in the game so there is no reason for them to be in. It is a quick fix to kick em out while working the real fix of increasing capacity.
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NaturalPhenomena
(@NaturalPhenome5) reported
@playnewworld What is going on with this PvP territory exploit? I just had 4 people turn in quests at our town and go from 19-40% instantly. Companies are currently fighting exploiters. What are you guys doing to fix it?
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Redz
(@Ayo_ItzRed) reported
@forensicMKE @R6_AueR @playnewworld Make it 100….STILL not the problem here lol
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Russ
(@rusblake) reported
from
Hillingdon, England
@playnewworld game hit an error crashed. Now I have to queue. An hour ago I was 1376 I’m now 1133. Waiting to login to play a game in MY spare time that I’ve paid for, for more than 5mins is bad. But this is a whole new level. You guys have a brilliant game/servers caps are bad.