New World

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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.

Problems in the last 24 hours

The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

New World Outage Chart 12/05/2025 22:35

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Most Reported Problems

The following are the most recent problems reported by New World users through our website.

  1. Sign in (92%)

    Sign in (92%)

  2. Glitches (8%)

    Glitches (8%)

Live Outage Map

The most recent New World outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
FranceNîmes Sign in
FranceSaintes Sign in
United KingdomPorth Sign in
GermanyAßlar Sign in
GermanyAnnaberg-Buchholz Sign in
FranceVagney Glitches
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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New World Issues Reports

Latest outage, problems and issue reports in social media:

  • defmetal1 defmetal (@defmetal1) reported

    My hottake on the viewbot/embed stream discussion within @playnewworld atm. It's a Twitch issue, not a streamer issue. Streamers are working to pay bills etc, and they don't owe small streamers (like myself) any step up. If the option exists, people will use it. Twitch issue.

  • Licketysplit977 Licketysplit (@Licketysplit977) reported

    @lilbitdany @amazongames @playnewworld Hope if untrue it gets resolved for you. Or at least a chance to fix/ apologise if it was an error. However concentrate on telling your truth and and avoid deflecting with another half story.

  • MiddleOKnowhere Seth (@MiddleOKnowhere) reported

    @playnewworld you all need some kind of timing out contingency for when a PC crashes maybe 2 minutes. I was in an OPR, my team was about to win (we had 950+ points and counting), I crash. Log back in and no prizes. Probably my best score too . . . it's really ****.

  • SplodedChicken Eric (@SplodedChicken) reported

    @playnewworld No obviously since I'm on the same PC and using Discord, Youtube, and Twitter; it isn't my internet having an issue.

  • Horrlockz Horrlockz (@Horrlockz) reported

    @playnewworld Maybe fix shooter's stance before reminding me why I'm not able to play my weapon atm.

  • Nurokumi Oblivio S. Reaper (@Nurokumi) reported

    @playnewworld/@Twitch Yes I walked into a church when I was 16 and looked around, found a room with a purse and saw money, took only $10 of what was there... found the kitchen loaded up shirt with sodas/pops left and bought my mom a teddy bear. Problem?

  • 4ColorCrack ComicBooksPlus (@4ColorCrack) reported

    @_Dresten_ @playnewworld Lol yeah cause WoW didn't have issues at start

  • kantinugurabi stewie griffin (@kantinugurabi) reported

    @playnewworld Fix the game

  • EngoDoctorG Prof.G (@EngoDoctorG) reported

    @playnewworld hey, when I run the game, it opens and then says “unrecoverable error, no product information found, cannot initialize game” What should I do?

  • bicker_bob Bob Bicker (@bicker_bob) reported

    @playnewworld everything is free except for 1/3 of the musket abilities because we broke core components of our game and have no idea how to fix it

  • hiSociety__ yuh (@hiSociety__) reported

    @playnewworld FIX UR BULLSHIT GAME FFS

  • RJD_95 RJD_95 (@RJD_95) reported

    @playnewworld hey guys, I have found a quest that’s bugged, it’s called miners keepers, won’t let me mine it instead it collects the objects and bugs out, quick fix pleaseeeeee thank you

  • __dxmrT Mr T (@__dxmrT) reported

    @playnewworld fix the bugs!

  • Jetpack_gg JetpackGG (@Jetpack_gg) reported

    @ZmokePlays @playnewworld What's the game like these days? I really wanted to enjoy it but the early technical problems really made it difficult to stick with.

  • VAA_McDudes Mc Dudes (@VAA_McDudes) reported

    @YaBoiWiilly @playnewworld Yes please also fix the stutters and freezes introduced this last update.

  • Huash44004252 Huash _ (@Huash44004252) reported

    @playnewworld Fix your game

  • Wildsmasher Wildsmasher (@Wildsmasher) reported

    @defmetal1 @playnewworld @dev_katyk Musket is completely broken wep in pvp hitscan and no bullet drop is joke and it just opens it up for aim bots and ton use them in top company's. This glich just makes it more apparent who is using cheats

  • MAJ0RGG MAJ0R GG (@MAJ0RGG) reported

    @FrheaJaimil_ @playnewworld Def broken AF right now.

  • EricGr81 Eric Frederick (@EricGr81) reported

    @keebie_xoxo @playnewworld I've been thinking about it. Just waiting to see how things shake out with some of these issues they have had. Mad I missed that half price sale to lol.

  • FpsAshh 『 Ash 』 (@FpsAshh) reported

    @playnewworld PLS FOR THE LOVE OF GOD FIX YOUR BOGGED GLITCHY QUESTS

  • PrinceLemiel Lemiél (@PrinceLemiel) reported

    @playnewworld fix the musket wtf is happening ????

  • TheAuspiciousT1 TheAuspiciousTurtle (@TheAuspiciousT1) reported

    @playnewworld Imagine playing a game where all your efforts are for nothing when you realize ppl are duping items for free gold. Making money out of thin air, ruining any chance of an honest player to compete. This has been an ongoing problem that still exists in their Fresh Start servers.

  • theCRE4MPIE CRE4MPIE (@theCRE4MPIE) reported

    @playnewworld when are you fixing muskets ? They are completely broken and ruining #newworld. You can't move 5m in OPR without getting shot across the map instantly. Some players have machine guns and can land 5 - 6 shots before you are even able to get into cover. FIX THIS !

  • anamoraes94 Ana Lygia (@anamoraes94) reported

    @MMORPGcom @playnewworld Anybody got a link to that defi free money glitch????.

  • SouperSide SouperSide (@SouperSide) reported

    FIX LUCK. @playnewworld @amazongames

  • _dcaiman_ dcaiman (@_dcaiman_) reported

    @bicker_bob @playnewworld It's been a couple days, and if they had an idea how to fix it instantly they probably would have avoided it in the first place. Bugs are normal in video games incase you were unaware, even competitive games come across game breaking bugs that take whole patch cycles to fix

  • TheGamingChimp HeIsEnBeRg Br³⁵ Ba⁵⁶ (@TheGamingChimp) reported

    @playnewworld Can't even connect to the game, 1 year on and still got connection issues. 😒

  • jeannobregaa Jean Nóbrega (@jeannobregaa) reported

    @playnewworld Have you gous thought about change the last talent of the swordmaster tree to something like 'allow you to equip a sword instead of a shield'? Doesnt need to change nothing more on the tree, maybe fix the auto atk and the animations..? What do you guys think?

  • Nxusz sky (@Nxusz) reported

    @playnewworld yo disable musket its so fkin broken, feels like launch bugs exploits all over again wth

  • spiketheimpaler Richard Miller AKA SpikeTheImpaler (@spiketheimpaler) reported

    @playnewworld How about actual controller support for those who cant really use a keyboard for long periods of time due to physical issues