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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Sign in (86%)
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Glitches (7%)
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Game Crash (7%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Nîmes |
Sign in | |
| Saintes |
Sign in | |
 Porth |
Sign in | |
 Aßlar |
Sign in | |
| Annaberg-Buchholz |
Sign in | |
| Vagney |
Glitches |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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Max.stpn
(@MaxStpn) reported
@Rocknbeers_ @playnewworld I’m not lagging, High quality 24/7, FOV 70 Graphics card: Rtx 3070 Cpu: ryzen 5 5600X Ram: 32 gb
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Mike Burdette
(@_ginger_is_me) reported
When your quest won’t update you reset then get stuck in another 30 min login que @amazon @playnewworld #newworld
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EastcoastScott
(@Eastcoast_Scott) reported
@TheShapeOG @almeidagu599 @playnewworld Not just gatherers, but the higher the pop, the greater the strain on the server and it is an exponential relationship. Which would mean more lag, among other issues.
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Paolo Guion
(@Dragonpaint_it) reported
@4ColorCrack @playnewworld They have merged 11 servers the 22 of July in Europe, now they are opening some new for the new people coming back. Every time they merge or split servers companies lose all the conquest and have problems to rejoin all the people so players quit the game. That's bad planning
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Tzunny
(@TzunnyNIB) reported
@playnewworld Add pls as well Fresh Servers without the possibility to transfer to them! And 1year from anniversary, we have no event?!? Least give free transfer tokens, and fix the transfer, atm need wait in queue hours to actually can transfer, so dumb...
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Rocknbeers_
(@Rocknbeers_) reported
from
Sydney, State of New South Wales
@playnewworld Hi team, thanks for the efforts but the lag is turning unbearable. Not sure if increasing pop helps, rather have another sv (Australia region) even if it means having to merge again in the future in case pops go down (hopefully not)
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João Matos
(@JooMato72278538) reported
@playnewworld Fix the expeditions guys, people are trying to do some for quests and its bugged.
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NoT ToDaY
(@WinOrGoHome7) reported
@dev_katyk @playnewworld i think in Brimstone Sands release day queu issue will be worst, have you thought any measure for that day there aren't queues?
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anton lestrange
(@huge_mclarge) reported
@Eastcoast_Scott @playnewworld my point is we should not have to pay to transfer to a new server when ags closed/merged too many previously. if they don't merge 7/8 of the US East servers this problem doesn't happen and they're not scrambling to open new ones.
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Eleccytronics
(@eleccytronics) reported
@playnewworld Been playing since launch so I have free transfers to move to FAE but my friends have paid to transfer then got merged a week later onto Nysa (lots of lag now) and now some are asked to move to FAE and pay again because of AGS mistakes.
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SKYNYRD
(@SKYNYRD_DSG) reported
@playnewworld Please fix the fast travel bug. Sometimes when you try to fast travel it fails then you cant use it again till you relog. With the current queues on NA east you cant relog and cant ever port anywhere.
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James Kam
(@Kingjames13D) reported
@playnewworld Can you fix the issue of the game crashing on startup? Bought it and had it working for 2 days then stopped.
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Halvar 🍺
(@ItsHalvar) reported
@loreReporter @playnewworld This..... The separation of the playerbase is one of the big killers of the game. but i think it's too much work for them to do and it's easier to just add servers. who knows, maybe they'll listen and make fix bigger servers or ignore it again and watch the game die a 2nd time
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Wozzmatic
(@wozzmatic) reported
@playnewworld Can I transfer to this server? I haven't transferred previously but queued for 30 mins today to get in, hit a bug I couldn't get out of playing music, could only fix it by logging out to an even bigger queue and so no New World for me today!
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Wilson Yusuf
(@yusuf_bluez) reported
@CarlCjenkz @playnewworld It might be a glitch in the server..I suggest you send a message to ASTROCODES_ on Instagram. He is an EX DEV guy who helped me recover my account . Hit him up and recover your banned account
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EastcoastScott
(@Eastcoast_Scott) reported
@keigg @almeidagu599 @playnewworld The issue with rasing the server cap is not only about availability of resources, it is also about lag, and if the servers can handle the traffic. A load increase is much greater adding 200 to 2200, than it is for adding 200 to 2000. It is not linear.
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guildwarsboy
(@guildwarsboy) reported
@playnewworld This is gonna be a problem in the future that I hope you're already planning for, making more servers will usually just result in dead servers long term
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Sevi
(@Doutor_Sevi) reported
@playnewworld You could do just like Tibia MMORPG that after managing to solve the problems with macro, they started to make new servers where people can't transfer character from server that there was bug/use of illegal program.
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NoT ToDaY
(@WinOrGoHome7) reported
@FairuzaGoes @playnewworld i'm afraid with this issue, but it's a good new population rise
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Carol Pelu | NeutronDev.com
(@pelu_carol) reported
@playnewworld The lag fest on Abaton is real. The server goes down or there is high latency whenever is full capped and a War is ongoing. This makes the game unplayable for everyone on the server. When will you address this issue?
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EvilScotsman0
(@EvilScotsman0) reported
@playnewworld Latest hotfix seems to have broken the game for linux users. The game starts, go to launch into a server and the game instantly crashes (Tried a fresh install, same thing). Works fine on Windows - Server EU Central - Fae
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anton lestrange
(@huge_mclarge) reported
@Eastcoast_Scott @almeidagu599 @playnewworld do we have to pay to transfer to the new servers? because if so that's bs - I'm not giving ags $15 to move to a new server w potentially the same queue issues. they never should have merged as many as they did in the first place
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Frekigery 🐺
(@frekigery) reported
@iJolpTV @playnewworld More people on server = less ressource for everyone. It Can be hard/impossible to farm wyrdwood sometimes for exemple, so imagine with more players... If one day the Map is waaaay bigger with more ressource, having 2500-3000 player on a server will not be a problem anymore
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Chris
(@Chynes101) reported
@dev_katyk @playnewworld You guys need to do fresh start servers- would legit bring a lot of people to game and re-invigorate long time players who got screwed by wealth inequality issues on day 1
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Casper
(@Casper_X_X_X) reported
@dev_katyk @playnewworld @dev_katyk Really nice with new servers for people to play on I still see an issue in the way transfers work for example there are 2000 in the queue on Nysa those people are prob returning people but they can't transfer before they get into the game and suggested time is 4hours+-
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Pedro305
(@mmapedroalfonso) reported
@Ooooitsapanda @playnewworld Also I’m not sure if you pay attention on shell companies ruined for new players experience. Either revamp entirely shell company or new server without server transfers. Shell company is a big problem right now. And the devs are aware of that since they mentioned on YouTube.
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Salzbecken
(@salzbecken) reported
@playnewworld bring 4 or more Server to EU so No Quetime for all and all can play this game. and fix the Server FEA its Again Down! thats Realy bad for a Company Like Amazon Games....
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IrishWomanH
(@IrishWomanH) reported
@playnewworld Is anyone else getting Lag Detected and it’s not a wifi issue just when you’re playing @playnewworld ? Kind of annoying being kicked and having to que with 100s of players again…
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Andy
(@AndyNicolaides) reported
@playnewworld I know it’s not the top (or anywhere on) your priority list, but do you know if there may be any updated Steam Deck support coming at all? It works but many people (including me) have issues with it allowing us to get into the game on certain wifi networks.
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Dean Hein
(@DAHein) reported
@Emfozz @playnewworld Same issue