New World

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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.

Problems in the last 24 hours

The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

New World Outage Chart 01/28/2026 10:45

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Most Reported Problems

The following are the most recent problems reported by New World users through our website.

Community Discussion

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New World Issues Reports

Latest outage, problems and issue reports in social media:

  • MeatlessComic MeatlessComic (@MeatlessComic) reported

    I'd like to congratulate @playnewworld for being the first game I pre ordered and then could not get into on the day it released. Granted I don't play a ton of MMO's, but those that are accepting of this are part of the problem.

  • jonathon_hawk Jonathon Hawk (@jonathon_hawk) reported

    @playnewworld I keep getting a lag disconnect on my server Iardanes and booted out of the game as soon as I connect. I have been waiting in queues all day to play just to get 10 minutes and kicked right back to the back of the queue. Can I please xfer my toon to another server?

  • jonathon_hawk Jonathon Hawk (@jonathon_hawk) reported

    @playnewworld Joined a low pop server Iardanes as soon as it opened and played for hours with no problems. As soon as it got to capacity I got "lag detected" and booted to the queue repeatedly. Now I can't play and my toon is trapped on a high pop server...

  • sym1e ’·..;*``⁹🕊️⁹``*;..·’ (@sym1e) reported

    @playnewworld why is there no login/logout grace period or anyway to refresh the graphical engine? it's pathetic that i've already waited 3+ hours to queue and then suddenly my entire screen is in another dimension. my night is ruined, thanks for that one.

  • Metill2 Met.ill (@Metill2) reported

    @playnewworld When character transfers are enabled, will we be able to transfer to ANY current server, or just predestinated ones that are lower population? Entire communities are being broken up by these tiny servers.

  • ArahorPlays ArahorPlays (@ArahorPlays) reported

    I wish that there was some kind of error/crash protection, like if you do get an error or client crash, your place is reserved for 5 min in-game or in the queue so you have time to re-connect, not fun ending up back of the queue after just getting in. @playnewworld #NewWorldMMO

  • BrandonWells01 Brandon Wells (@BrandonWells01) reported

    @playnewworld I feel like I am asking for others that are having the same worry/issue.

  • isaacj2617 isaac (@isaacj2617) reported

    glad i paid 40 bucks to sit in a @playnewworld queue for 3 hours and then get to first position for a connection error. **** this

  • IamWebbz Webbz (@IamWebbz) reported

    @playnewworld My Qs broken, its been on 1899 for like 30minutes lol

  • Bouba97125 Bouba (@Bouba97125) reported

    @playnewworld I need some help please, my game runs perfectly fine,except whenever i enter town or teleport to it, my game crash and i get put back in 1000+ queue.Have you come across this issue before? System is updated to latest drivers and all, literally the only game doing it

  • OKDmrz Kaan Demiröz (@OKDmrz) reported

    @MaxDyell @playnewworld @GetUnorthofox Lmao you’re acting like they are intentionally disconnecting you or as if they are criminals or some ****. “You ******* people sicken me”. It’s launch day stability issues, get over yourself.

  • AdamMFitzgerald Adam Fitzgerald (@AdamMFitzgerald) reported

    @playnewworld Lvl 27, get lag detected. Zero grace period to reload game. Put in a 3 hour queue, 1600 people. Nice game design to have no window to get back in!

  • jduijkers1 Justin D (@jduijkers1) reported

    @playnewworld I think my queue is broken i have been 3rd in Yama for an hour now.

  • PreparedWoW Prepared Multiboxer (@PreparedWoW) reported

    @Justin42O @playnewworld From open beta to release all you're supposed to have are bug fixes. This is absolutely fabulous! Servers have stayed up and I've not seen any stability issues on NA East or West. I saw a few RMT trying to sell but they got stopped FASTER than any MMO launch EVER!

  • Jaydonhat Jaydon Hatfield (@Jaydonhat) reported

    @playnewworld this is a joke. I would think with the backing of one of the largest companies. You would be able to create mega servers to host the players who want to play. Who wants to wait 2+hrs to play this game. Please fix this. Adding 20 new servers ain’t cutting it.

  • FECalzada Fernando E Calzada (@FECalzada) reported

    @playnewworld #newworldrefund #refundednewworld until they add/fix servers

  • DuxTKO Dux (@DuxTKO) reported

    Was in log in que for @playnewworld - got down to sub 500 on Eden and then got hit with a "Failed to Join Login que" Clicked to rejoin. My current spot you ask? 1493. I am going to scream.

  • Ohhwait7 yep. no.what ******** (@Ohhwait7) reported

    @playnewworld fix your god damn ******* queues if every time we wanna play your game we have to have 3 hours just to get an error right as were about to get its gonna ******* die in a week

  • IcecoldsavageFB The Savage Wasteland (@IcecoldsavageFB) reported

    @playnewworld I'm loving the game but the audio bug is still there. It's super annoying please fix asap. Also should make it so were not waiting 3hrs in a queue

  • FlookieLukey Flookie (@FlookieLukey) reported

    @playnewworld STOP ADDING SERVERS THATS NOT THE PROBLEM JUST RAISE THE 2K CAP ON SERVERS

  • MeatlessComic MeatlessComic (@MeatlessComic) reported

    'd like to congratulate @playnewworld for being the first game I pre ordered and then could not get into on the day it released. Granted I don't play a ton of MMO's, but those that are accepting of this are part of the problem. #NewWorldMMO

  • Rakrurug Rakrurug (@Rakrurug) reported

    @CheeseSawce @playnewworld @GetUnorthofox Do you want them to try to fix/alleviate the problems or not? Just wait geez... They did say approximately...

  • MeatlessComic MeatlessComic (@MeatlessComic) reported

    I'd like to congratulate @playnewworld for being the first game I pre ordered and then could not get into on the day it released. Granted I don't play a ton of MMO's, but those that are accepting of this as a norm are part of the problem. #NewWorldMMO

  • Panudec98661471 secret diary of ordinaryman (@Panudec98661471) reported

    @playnewworld first CAP maximum member of sever. don't let them create a character on the sever that already in overcapacity status. second make the one who already creates the character be a priority to login!.

  • IamWebbz Webbz (@IamWebbz) reported

    @playnewworld Are the Qs broken or something?

  • PaperGrenade Paper Grenade 🖌 Commissions Open (@PaperGrenade) reported

    @playnewworld Ok, but what about the people who have already leveled characters on a certain server and are now stuck in login queue? This would be the 2nd time I'd have to pick a new server. Please just increase current capacity...

  • ianSnapFire ian (@ianSnapFire) reported

    @playnewworld This is what happens when you have a single dedicated server for asia pacific. Imagine whole asia trying to login in Australia. LOL india and Sea region alone will cause huge traffic

  • crazyluke67 Crazy Luke (@crazyluke67) reported

    @playnewworld How about you fix the queues so you don't get disconnected after 3 hours wait.

  • flimbleflam Flimbleflam (@flimbleflam) reported

    @playnewworld After the update I was thrown into a different server and now my company is disbanded. Is this just a temp issue until I get back into my main server?

  • OfficialVerath Verathian (@OfficialVerath) reported

    @playnewworld Waited in queue for 2 hours, got to position 450 in queue from 1500. Got an error and immediately attempted to reconnect. Back to queue position 1072 :)