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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Sign in (67%)
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Online Play (33%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 St. Catharines |
Sign in | |
 Hamburg |
Online Play | |
 Bologna |
Sign in | |
| Darmstadt |
Sign in | |
 Sydney |
Online Play | |
 Saint-Martin-des-Champs |
Glitches |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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Dylan
(@Se7enEvilMuffin) reported
You’d think by now @playnewworld would have worked out the queue issue but nope. Still another night I can’t play cause the queue is 500+ players. What an incompetent company.
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Michael
(@Hagg3r) reported
@Deej_Best_Girl @playnewworld GW2 and FF14 don't have PTRs. Neither have had even remotely close to the amount of issues that New World has.
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Nacho
(@RealNachodef) reported
@playnewworld What we need is full PvP servers! The current model is not working for PvP lovers, nobody is outside with PvP on
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Madock
(@Hectus74) reported
@SolidClash @playnewworld People: Fix the bugs! Amazon: ok heres the way we do it Also people: No dont fix it like that!
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Michael
(@Hagg3r) reported
@Deej_Best_Girl @playnewworld The solution to stopping the issues is to FIX THE ISSUES. A PTR previewing new content is not going to fix the problems that exist.... Yes 14 released in a horrible state TEN years ago and they learned from their mistakes. New World is not learning anything from their mistakes.
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Michael
(@Hagg3r) reported
@Deej_Best_Girl @playnewworld QA TEAMS DON'T DO MUCH IN MMOS? What are you even talking about? QA teams do A TON of work. There is a reason I said not agile as opposed to bad or w/e. The reason is project management, not the team. FF14 has internal QA and they usually don't have any major issues with patches.
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Qweets
(@TheQweets) reported
@SilversnowFFXIV @Asmongold @playnewworld lol almost every MMO has a ptr so they can make sure they didn't mess anything up or miss anything. How you can see this as a negative is beyond me. Would you rather patches keep coming out broken as hell? Doubt it. It's way easier to test a patch with the public than in house.
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Jads
(@CocaineOwls) reported
@playnewworld Fix ice storm when?
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Come Back Jeff
(@Deej_Best_Girl) reported
@Hagg3r @playnewworld 1 i never said it was good i know its broken. lol 2 why even comment on a post for a game you apparently don't even like? Spend your time on something else instead of wasting your time like a idiot. lol
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Come Back Jeff
(@Deej_Best_Girl) reported
@Hagg3r @playnewworld You just said you want them to fix issues, So they added a PTR to help squash bugs. They can't prevent bugs unless they add measures to squash bugs are you just going to complain over every measure regardless? lol
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Michael
(@Hagg3r) reported
@Deej_Best_Girl @playnewworld Hahahah, "The reason that FF14 doesn't have issues is that they refuse to release unfinished content" You realize how insane you just sounded? That is how every MMO should work... Also, all MMOs outsource testing.
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Pablo Navas
(@DxOP3NK) reported
@SilvaMandy1 @playnewworld Just asking had 27 hours gaming and a day the game just crashed and the gpu fans start running at 100% and then some graphic problems (black screen in every game and turn off)
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SukebanIchigo
(@SukebanIchigo) reported
@playnewworld So lets get this right. Before you fix prob- you add new content.........? Hmmm
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Come Back Jeff
(@Deej_Best_Girl) reported
@Hagg3r @playnewworld Never said they did, yeah NW has a lot of issues but you're complaining over the solution to stopping those issues in the future. And 14 and GW2 aren't perfect games. lol 14 actually released in a horrible state.
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Come Back Jeff
(@Deej_Best_Girl) reported
@Hagg3r @playnewworld This is why PTR's exist for MMO's. That being said whether they failed to fix issues previously this is the only real route that exists to squashing bugs, you can't complain you want a solution then complain over the only solution.
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KhalidAlnajjar
(@OpJavaa) reported
@SL4YYYQU33N @playnewworld you can't be serious , first time MMO? there's more important things to fix in the game than some freaking gear. bicr try getting attention tho
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BatuTurgay
(@turgay_batu) reported
@playnewworld Fix the malevolence boss. Check your forums about 580 warhammer questline. Cant signup for invasions. Visiual bug after using charge. Server responsiveness in pvp battles. GAME IT SELF IS ALREADY PTR. Fix your current game multibillion trillion dollar company HELLO!
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Kyle Seymour
(@KyleSey19433327) reported
@SL4YYYQU33N @playnewworld Yes that's defiantly what NW needs, to fix the female armour sprites, not fix all the bugs, exploits & gold duping. Fix the female armour sprites!!!
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Bloody_BK
(@Bloody_BK1) reported
@playnewworld People here just complaining like get over it they are doing weekly fixes and bring out more content what do some of yous want things aren’t always perfect and every game has there issues at least they are fixing them and constantly putting in effort to fix the issues
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Gabriel Soares
(@GabrielDubliner) reported
@jamieanderson1 @playnewworld As I said they did release the game broken and in a horrible state, but that can't be changed, so yeah that are still plenty of bugs to be tackled. But at least this upgrade gives me some hope.
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DoctorJohn 💉💉💉
(@DoctorJohn_MD) reported
@Pyrge_TTV @Asmongold @playnewworld Problem is we have no idea when it'll be out
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chris
(@chris91820336) reported
@playnewworld FIX SERVER LAG AND RUBBER BANDING.. FIX SERVER LAG AND RUBBER BANDING!!!
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Kkv20
(@rrapmahc) reported
@playnewworld Finally something thats not bug fix
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Come Back Jeff
(@Deej_Best_Girl) reported
@Hagg3r @playnewworld The PTR exists so more bugs don't pop up... They put patches through in here for players to test on a separate server then push it to live when its cleared of any issues... This is a solution to keep new bugs from entering the game...
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Reynolds
(@_KMart20) reported
@playnewworld "There's no content and too many bugs!" *NW quickly tries to fix bugs and releases new stuff and test server to help fix current and future bugs* "You shouldn't be releasing content until the game is fixed reeeeeeeeee"
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Come Back Jeff
(@Deej_Best_Girl) reported
@Hagg3r @playnewworld One example is not evidence that is the standard for most games. The reason FF14 doesn't have issues is Yoshi-P refuses to release ANYTHING unfinished, he is an extremely strict person and even outsources to get assistance with testing.
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Streamer/Libertarian Market Socialist.
(@NoFilter54220) reported
@playnewworld Me and my friend went after the PAPA BEAR quest...she is 10 levels higher than the bear and its beyond broken and a trash fight lol fix it
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Adam Knight
(@LootMasterAdz) reported
Hey @playnewworld ... care to fix your Reekwater missions...dont fance my chances against 50 cloned enemies at once...in multiple places....
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Raphael Olive
(@Kakoiw) reported
@playnewworld "New legendary Quest" dude i cant even make my legendary sword Quest... The moob always reset! Fix your **** before release something new
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GOpherIIT
(@GOpherIIT) reported
@playnewworld Hey there! Will you guys ever be looking into the Company renaming issue? Company names are being locked out of being used again when you rename your company. I've submitted 2 tickets already and all I get is "sorry, that is out of our control". Yeah... it's a bug.