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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Online Play (50%)
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Sign in (25%)
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Game Crash (25%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 La Broque |
Game Crash | |
 Seattle |
Sign in | |
 Ahnatal |
Online Play | |
 Bologna |
Online Play | |
 Rosario |
Online Play | |
 Bern |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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alexander miglin
(@AlexanderMiglin) reported
@playnewworld Games broken, cant login. Get messages about failed to join the login queue and failed to recieve login ticket.
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Toolie D 🔫🇵🇷
(@AGlockInMyDraws) reported
@playnewworld @PrimeVideo @TheWheelOfTime Working on awful skins is easier and more important than fixing the problems that nuked the playerbase?
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Kurt Caceres
(@kurt_caceres) reported
from
Los Angeles, California
@MewyMoo @playnewworld Thats user error
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alexander miglin
(@AlexanderMiglin) reported
@playnewworld Games broken, cant login. Get messages about failed to join the login queue and failed to recieve login ticket.
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Scott Dunlap
(@SpidercowSD) reported
@playnewworld I can’t log in after patch getting “Failed to Join Login Queue, please try again” worked just fine before the patch @playnewworld
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Kheldor
(@Kheldor92) reported
@playnewworld OPR broken right before Christmas holiday/long weekend? Oof
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Jackal
(@RagingJackal) reported
All of US EAST is broken in #NewWorldMMO can we PLEASE have a single straight week without a ****** that screws over a whole region of the game??????? Maybe? Yall aint got a lot of us left and still this **** gets pushed out time and time AGAIN. @playnewworld
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Clayton Pollnow
(@CoTinyPP) reported
@playnewworld So you are paying attention to this instead of the major duping problem. Lake of a end game content. Oh and DMCAing YouTube videos of people trying to shine light on a bug in the game? Good work AG. No wonder there's less than 100k players on at a time. #Deadgame
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Activisionisajoke
(@Activisionisaj1) reported
@playnewworld Are you guys gonna fix the inventory bug, or is shift clicking everything just gonna be the route? Someone said they were having programming issues whenever ppl dumped their inventory so maybe this is how they rectify it?
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aRAMdomguy
(@justaRAMdomdude) reported
@playnewworld please fix the visual bug of weapon switching. Rocking a Life Staff and Fire Staff, I don't want to blow through a heal CD meaning to toss out a Fireball and vice versa.
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Kurt Caceres
(@kurt_caceres) reported
from
Los Angeles, California
@playnewworld There are more cry babies each week than bugs, dupers and issues with the game. Seriously. Go away and let the rest of us play in peace.
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Jackal
(@RagingJackal) reported
All of US EAST is broken in #NewWorldMMO can we PLEASE have a single straight week without a ****** that screws over a whole region of the game??????? Maybe? Yall aint got a lot of us left and still this **** gets pushed out time and time AGAIN. @playnewworld
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Muhammad Hazim
(@muhammadh1zim) reported
@playnewworld Please fix Mornarch's Bluff NPC, as one of it are invisible cant submit quest and cant interact. Its really annoying when NPC are invisible, its like unplayable. Fix this issue ASAP.
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Scott Dunlap
(@SpidercowSD) reported
@playnewworld I can’t log in after patch getting “Failed to Join Login Queue, please try again” worked just fine before the patch @playnewworld
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Blades
(@BladesofGlorie) reported
@playnewworld can we get a hot fix for bugged portals? They still arnt showing up on the map for me. Relogging doesn’t fix it. Please and thanks. 👍🏼
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Clayton Pollnow
(@CoTinyPP) reported
@playnewworld So you are paying attention to this instead of the major duping problem. Lack of a end game content. Oh and DMCAing YouTube videos of people trying to shine light on a bug in the game? Good work AG. No wonder there's less than 100k players on at a time. #Deadgame
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Orums
(@SageOrums) reported
@playnewworld @PrimeVideo @TheWheelOfTime Dear god they'll do everything but fix it
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alexander miglin
(@AlexanderMiglin) reported
@playnewworld Games broken, cant login. Get messages about failed to join the login queue and failed to recieve login ticket.
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Himawariji × Morning Star {🌟}
(@MxHimawariji) reported
@playnewworld Can’t log in to Eden. What’s up? “Unable to connect to the server” and “Failed to join login queue”
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Mark
(@PvtFr0sty) reported
@playnewworld I can't use the transfer items feature where is the fix for that
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SplinterUK
(@RealSplinterUK) reported
@kurt_caceres @DangRonald @playnewworld No it's definitely to do with horrible desync and resync issues on server-side.
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Erick
(@IntuitGaming) reported
@playnewworld would love some transparency when something happens in a server. Krocylea has no access to Brightwood and the region surrounding it and we haven't heard a word about what is the issue.
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Himawariji × Morning Star {🌟}
(@MxHimawariji) reported
@playnewworld Can’t log in to Eden. What’s up? “Unable to connect to the server” and “Failed to join login queue”
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😅 Maybe 2021 Won't Be So Bad After All 😅
(@NerdGirlGasm) reported
@EatMyPoopiePies @playnewworld Ohp, looks like AWS is having major issues again—that’s why.
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😅 Maybe 2021 Won't Be So Bad After All 😅
(@NerdGirlGasm) reported
@playnewworld Yo, what'd you do to the servers, City of Brass? Status says up but logging in is not happening? Giving me a ton of errors saying login queue failed, unable to connect to server, login expired (-120). Already reverified files, got in ONCE, sever went down again?
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Clayton Pollnow
(@CoTinyPP) reported
@playnewworld Well thats a very lack luster patch there AG. How about we focus on the major Duping problem that was put on reddit a few nights ago before you had it taken down. You guys are focusing more on skins and lining your pockets then the people playing the game.
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😅 Maybe 2021 Won't Be So Bad After All 😅
(@NerdGirlGasm) reported
@EatMyPoopiePies @playnewworld No idea besides an issue with the servers after the latest patch.
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Barz
(@xBURRITOSx) reported
@playnewworld You did not address the issue on "store all" when transferring items from inventory to storage vice-versa. It's annoying
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James p Sebastian
(@Albinodragon82) reported
@playnewworld Plz plz plz I loved the game but plz fix the storage issue unlimited or use in all locations or something useful the storage is killing the game
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Himawariji × Morning Star {🌟}
(@MxHimawariji) reported
@playnewworld Can’t log in to Eden. What’s up? “Unable to connect to the server” and “Failed to join login queue”