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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Sign in (50%)
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Online Play (50%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Rosario |
Online Play | |
 Bern |
Sign in | |
 Paris |
Glitches | |
 Northampton |
Sign in | |
 Istanbul |
Sign in | |
 Hillsboro |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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Steven the Heathen
(@HeatheN_CS) reported
@playnewworld Nice! These look solid. And one of the things I really disliked about NW was the armor skin selection. There were some good skins that I remember but many. Wish you'd fix the movement! That's really the main thing preventing me from coming back. Should be way more fluid. IMO
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Lanky
(@LankyXd) reported
@playnewworld You don't have to sharpen Void blade its already BROKEN
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Justin Shade
(@JustinTShade) reported
@Baroni_88 @playnewworld Would you like a hand with your build / strategy? I would argue it's not a difficulty issue. Just trying to be helpful :)
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Lanky
(@LankyXd) reported
@playnewworld Is void gauntlet NERF yet??? Like Jesus it out damages, highest life steal, with general heals and a root with anti heal. Like wtf. Also fix teir 4 trophy ingredients, it not fun to farm 1 mob with 1/750 drop rate that spawns every 6 mins. Like come on.
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Alex Batista
(@alex_batista) reported
The problem with @playnewworld is that it's not only boring to watch but also boring to play. If your problem solving tool in a game is combat, or at least the major percentage of it is, you need to make sure that it's both fun to watch and fun to engage with.
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🇨🇦 Jink 🇨🇦
(@JinkBc) reported
@playnewworld, my audio has been messed up for weeks' game sounds, music sound effects... is there honestly any fix in sight for this issue? If a item has already been crafted to 725 using 3 chromatic seals, why would changing a single perk cost another 3 seals common guys...
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ay ışığında öldür beni
(@mybodyiscage) reported
My New World character (MHR - Aries) has been bugged for days — bald, glitched gear, can't enter dungeons. Support said "forwarded to the team" but no fix, no update. I linked my accounts & sent video. Still waiting. When will this be fixed? @playnewworld @amazongames @amazon
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ay ışığında öldür beni
(@mybodyiscage) reported
My New World character (MHR - Aries) has been bugged for days — bald, glitched gear, can't enter dungeons. Support said "forwarded to the team" but no fix, no update. I linked my accounts & sent video. Still waiting. When will this be fixed? @playnewworld @amazongames @amazon
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steve
(@steve33282067) reported
@playnewworld You buy gold pay for a worm or hive carry and you have the best gear or some of the best and means to make the best you don’t even have to earn it and the ******* bot problem I don’t want to farm all day either so either do something about it or let everyone have bots console pc
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Mr. Fray
(@pkfray) reported
@NewbWorld @playnewworld It's sad you guys keep pushing this and PvP no one cares... Do the same as FFXIV did... blow the game up... and fix it.
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Kyle Kotlan
(@KyleKotlan) reported
@whothafuckcarez @playnewworld @dev_katyk So everything that isn’t your build is broken?
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beck404
(@sbeck_01) reported
@playnewworld FIX THE ENDLESS BUGS FFS HOW THE HELL YOU EVER GOING TO GET PLAYERS BACK ? PEOPLE LEGIT HATE THE WAY YOU RUN THE GAME
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CRYPTO MIGRANTE 🦅🇨🇴🇺🇲
(@NFT_Inmigrante) reported
@playnewworld @OhKayBet @fcdesigns2002 I have problems with the mount is not working the quest
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Gou_Gamer
(@GamerGou1001) reported
@playnewworld And to be clear... Endgame content isn't enough to keep players... The market is always broken cause you can do everything on your own, that's not how mmorpg works. The PvP is broken cause we can't have any update about it very quickly, like they delay every update.
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𝔉𝔯𝔞𝔫𝔨 𝔑 𝔅𝔞𝔯𝔬𝔫𝔦
(@Baroni_88) reported
@playnewworld Fix PvE and I’ll come back.
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Billy Jesusworth
(@BilyJesusworth) reported
@playnewworld Console servers cant claim seasonal rewards please fix.
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Michael
(@LordMichael56) reported
@playnewworld again and again doing useless things .new bugs and new problem will arrive soon in this update . when will you realize that all your content is useless and wrong that's why this game is dead only 6k players on all servers playing this game for global game 6k player is very dead
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Michael
(@LordMichael56) reported
@playnewworld again and again doing useless things .new bugs and new problem will arrive soon in this update .
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Skyler Henson
(@SkoriGraphics) reported
@playnewworld Fix this or allow me to speak to someone. Yes it is a 3 day chat ban, but it's the principle, I did not do anything to breach the code of conduct, the "evidence" from my chat logs is taken entirely out of context and leads me to believe no human looked at this claim
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Billy Jesusworth
(@BilyJesusworth) reported
@playnewworld We cant claim season rewards on console servers. Fix it please.
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dylan stark
(@dylanstark2) reported
@NWGameStatus @playnewworld How about fix the fact that now I can't log in after the update.
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beck404
(@sbeck_01) reported
@Krojji @NWGameStatus @playnewworld Not really they could at least fix the game crashing every 10 mins and the long loading screens
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no
(@jaaames_baxter) reported
@Krojji @NWGameStatus @playnewworld Eh • Fixed an issue causing Status Effect icons to disappear when entering and exiting instances. this has been an issue for so long now. i'm not too confident it'll be fixed. i am glad to see NW implementing patches rather quickly though... finally.... it used to be months..
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Emmanuel vh
(@VhEmmanuel14668) reported
@playnewworld fix game performance
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James Propst
(@JamesPropst4) reported
@playnewworld Fix the game performance
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Properso
(@Properso0) reported
@Bradthepsychic @playnewworld They know about it, the fix will likely be included in this week's patch
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ComicBooksPlus
(@4ColorCrack) reported
@Azaleane_ @playnewworld I would like that too, but I think the problem is it costs 200 gold each time & probably would have issues of ppl agreeing to pay, not paying attention & then complaining all their money is gone or something like that. Honestly, tho I think it should be changed to azoth too
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BarefootBunny
(@BarefootBunBun) reported
@Blakex13x @playnewworld People like YOU are the reason MMOs charge monthly FEES. I would rather be allowed to choose what service and items I buy than being FORCED to pay a monthly fee. You dont HAVE to buy anything in New World and I LOVE THAT. You are on a serious EGO trip. Just DONT buy it lol.
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Craig Blake
(@Blakex13x) reported
@BarefootBunBun @playnewworld people like you are the problem throw money at them an make them think its a good idea they should NOT be charging players for gear slots no other mmo has done that.
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Chris Rodríguez González
(@Cryhzz) reported
@playnewworld - Buy the game to play in eastern holidays. - Reach this quest and can´t progress. - Can´t refund the game because I played more than 2 hours. - 15 days to fix a bug in a main quest. It is a shame and you expect the players trust in your company?