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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Sign in (92%)
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Glitches (8%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Nîmes |
Sign in | |
| Saintes |
Sign in | |
 Porth |
Sign in | |
 Aßlar |
Sign in | |
| Annaberg-Buchholz |
Sign in | |
| Vagney |
Glitches |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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Bristol Steve
(@BristolSteve4) reported
@playnewworld @SerMedieval Joined launch day. The idiocy allowing over creation of char on a server f that server into queue oblivion. Abandon that char for the joys of a low pop server. Loved just being able to log on when I wanted to play. For some reason that server now over pop. F fix your F game!
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TTVQuaad
(@TTVQuaad) reported
@playnewworld Do you guys just ignore all the people saying your ban system is broken? take some time to reflect on how you handle things before your game sinks. the biggest killer of MMO is feeling like the company who owns the game does not care or value you as a customer.
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Anthony Spookyphan 🌒
(@AnthonyKongphan) reported
@Strippin @playnewworld Yeah they need to fix the time frame to be able to adjust it so it applies to next war. So much fine tuning they need to work on.
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Eru Ellimist Entreri
(@EruEllimist) reported
@playnewworld @amazongames @bbb_us Amazon Games seems to be operating a system designed to allow abusive users to trigger "auto-bans" on other users & is actively covering up the issue on their own forums & other places!
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Victor Paulon
(@VictorPaulon) reported
@playnewworld @SerMedieval #letusinamazon i just wanna play the game that i spen 200 hours already, can u fix this matter
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Danny Heddle (Rogue Scythe)
(@Scytheology) reported
Another thing I hope is being fixed ASAP is the fact that the Tier V Azoth Staff is broken, and right now we currently can't run the portals in Shattered Mountains, which is really sad. But I believe in the fix! @playnewworld
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GR8_MASTA
(@Gr8Masta) reported
@playnewworld @SerMedieval Fixed an issue causing leg animations to freeze. Fixed game crashes related to the New World Twitch integrations. But you didnt fix this at all..The leg getting stuck still happens to people with staffs.Twitch Intigration still dont work for us Or is that only for BIG streamers?
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Mehmet Can Kaya
(@MehmetC95387987) reported
@playnewworld @SerMedieval So when to fix PvP scaling in game ? Low level players terrorize high level players in 55 + maps. They deal 1.5-2k dmg to 60 lvl tank players, light armor player die in 4-5 hit.
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Addruwu
(@Addru_) reported
Fix wars @playnewworld
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GR8_MASTA
(@Gr8Masta) reported
@playnewworld Fixed an issue causing leg animations to freeze. Fixed game crashes related to the New World Twitch integrations. But you didnt fix this at all..The leg getting stuck still happens to people with staffs.Twitch Intigration still dont work for us. Or is that only for BIG streamers?
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CMX Renzo
(@whyRenzo) reported
@Gamer4Adventure @playnewworld No Problem.
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Cynical_Xcon
(@CynicalXcon) reported
@GOHGAMER @playnewworld @SerMedieval This was only a problem in over populated servers, you can view the server before you join to see if it’s a popular server.
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valeria
(@TrtCyber) reported
@IAmCasualty @playnewworld Contact distroCyberTrait on Instagram for support he’ll help fix that ASAP
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little foot babe 💋
(@lovelyfootbabe) reported
@playnewworld Cant play. Third day in a row. Fix full servers.
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**** Eastwood
(@Futurismprimo) reported
One week. It took @playnewworld ONE week to put a decent set of fixes for some glaring issues. @CDPROJEKTRED took an entire year and barely fixed their own load in issues. Insane.
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Shannon
(@ShannonZKiller) reported
@AnthonyKongphan @playnewworld Agree. My trouble right now is trying to find a day of the week Chris can take off.
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2protolive
(@2protolive) reported
We all got addicted to this game so fast! but now after the patch over 1000+ player can't access. If u could please give us an official statement and ETA we would appreciate it. Support forums are overflooded with this issue. Show us you care! @playnewworld @berserker_mike
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Victor Paulon
(@VictorPaulon) reported
@playnewworld u didn't fix it u ruined it was 1 of the few level 60 private my self of a life for the whole weak and bug the game i can play, #letusinamazon
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AngryConservativeGamer
(@AngryConsGamer) reported
@playnewworld @SerMedieval Would be nice if I could play. Haven't been able to login due to a bug since the patch forcing me back to the menu every time I click play
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Jeffrey Crossman
(@JCrossman1) reported
@X_WhyNot_O @playnewworld @SerMedieval I'm sorry, but you're not bright. It was the EVGA 3090's that were bricking, and 1 unconfirmed report of a Gigabyte 3090. In all cases it was manufacturer error in the soldering. AND in every case it was the main menu that bricked them AND it was in Beta.
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REESOURCEZ
(@Reesourcez) reported
@playnewworld Please work on fixing the issue that is frying everyone's graphic cards.
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Zander
(@_TyZander) reported
@MAJIN2UU @playnewworld I just reset my PC. Seemed to fix it the other day when that happened to me.
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Ian Miller 🏳️🌈
(@PDCGLiTcHeR) reported
@playnewworld can u please fix the minimum virtual ram requirement, that’s litterly stopping me from enjoying the game to its full potential thanks
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James Darnell
(@stretfordpie) reported
@playnewworld @SerMedieval I cant attack with LMB. Its a known bug. any fix?
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Austin Benson
(@Austinbenson190) reported
Again tons of broken GPU by @playnewworld! be careful
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little foot babe 💋
(@lovelyfootbabe) reported
@playnewworld cant play w my friends. Third day still waiting. This sucks. $40 and I’m beginning to not even want to play. Its just irritating that most cant even join their friends. Fix this asap.
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Matt
(@Matt83235607) reported
@playnewworld my friend has a bug where he takes no corruption damage doing corruption portals and also gets no rewards. Is there a fix for this, is this a known issue?
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Ray - SquareBoxx📦
(@SquareBoxxx) reported
@playnewworld Error 25 while launching game.. help!
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Fulo - Owner
(@Fulosophyy) reported
@playnewworld fix the ice gauntlet bugs please. Running and firing, animation freezing, delayed weapon swapping.
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Jasterqt
(@Jasterqt) reported
@playnewworld Ever since the update I keep getting an error about not being connected to New World and an EAC error about my generic Steam64.dll having issues. Any suggestions new world? I just wanna play D: