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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Sign in (67%)
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Online Play (33%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 St. Catharines |
Sign in | |
 Hamburg |
Online Play | |
 Bologna |
Sign in | |
| Darmstadt |
Sign in | |
 Sydney |
Online Play | |
 Saint-Martin-des-Champs |
Glitches |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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azuleslight
(@azuleslight) reported
@playnewworld waiting to que after massive crash been in line for 30 mins because im not a new player so low bucket priority... sigh
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Astdis Gudnadottir
(@Astdis) reported
@playnewworld Been in queue since the supposed restart, First I had 700+ queue that lasted 2 hours to get to 300+ when i got internal error and kicked me to the back of the queue, at 900+ now 2 hours later I'm at 531 in queue, a buddy just got in the queue 3k+ Niflheim EU
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Zync
(@JustZync_) reported
@playnewworld the boatswain ambrose doesn't want to spawn pls fix
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Snips86x
(@MartinP37132940) reported
@playnewworld what's with the silly queues to login? I know us brits love a queue but this is a little ridiculous.
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Jon Shaben
(@Jon_Shaben) reported
@LeRofiq @playnewworld This is happening all over the place. I was 266 in que got a internal socket error, dropped to 5042, waited and got back to 4000, dropped again now at 5600
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James Johns
(@jamesdeanjohns) reported
@playnewworld Can't make mark...LAG DETECTED
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amang
(@amang22902699) reported
@playnewworld currently waiting on the que, but I honestly want to know and think you should comment on this, are you working on fixing the server issues right now?
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TroyotaPrevia
(@TroyotaP) reported
@playnewworld 1. Can we fix this Interact bug. 2. Can we get some more Austrilia servers. 2 of the servers have over 20,000 in the queues.
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Jaithorn
(@ttvfail) reported
5.5 hours and I still can't get in to @playnewworld random connection errors whilst in queue resetting my position. Sat for 45 mins at position 66, queue then disconnected me, now in position 96. Friend has been sat at position 48 for over an hour. What a joke
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Pradip
(@alordisha2010) reported
@playnewworld No server for SEA and waiting time is too much high then how player play this game,Waiting for almost 1 hour still not able to login in game
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Praveen
(@praveensvsrk) reported
@ShowNwo @playnewworld @playnewworld at least acknowledge that the queue time is a problem...or rename the game to 'New World For Streamers' cause they have no queues
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Snido
(@Snido757) reported
@playnewworld Best queue simulator 2021...When your queues are 10x longer than your pop cap you have a problem...
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Po0Pi
(@volodiableCSGO) reported
@playnewworld 4H30 OF QUEUE THEN ERROR MESSAGE ! F U
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Nik Loizou
(@Nikafc) reported
@playnewworld you NEED to introduce a grace period for players that crash. Queued 3 hours to get in, played an hour, used a heal, game crashes with a "per function call" error and now i have to queue again for another 3 hours??
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Luke
(@TwoWasTaken) reported
@playnewworld Can you explain to me why after waiting ~4 hours in a queue, I then get disconnected with a ‘queue too busy’ message and put to 1800 pos? After only being in a queue after having to logout to fix the no interaction bug. 👏🏻 I understand it’s launch day, but ******* it’s appalling.
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Sharpeyfx
(@shaaarpeyfx) reported
I can officially say I've had enough with @DodoAustralia. Months of drop outs that they've been too incompetent to fix has now officially pissed me off after being disconnected in @playnewworld within 2 minutes of playtime after waiting in queue for 2 hours. Pathetic.
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Charlie
(@CharlieBooker7) reported
It is a bit silly to have it so you are stuck to 1 server only per character... What if that server is completely broken one day? @playnewworld come on now this can't be right.
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FΛKKIП
(@FAKKIN_) reported
@playnewworld Fix EU in some servers it's impossible to log in and we have our friends there...
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Scouse
(@scousegaming80) reported
Lucky I chose to not take time off work for @playnewworld today judging by peoples queuing issues. Did people not realise this would be the case #NewWorldMMO
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Bill
(@1BigBore) reported
I am trying to log into New World. The login queue says there are 4703 people ahead of me. This is going to be a long day. #PlayNewWorld #NewWorldMMO #NewWorld
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Chris
(@Chris08901068) reported
@playnewworld @mughoarder I was expecting problems today. Since this morning (8am) I try to get to the server where my friends are (Europe/Germany). After 5 hours I was place 1487 and steam crashed. After a relog I was back in 9000+. It's absolutely ridiculous and slowly I'm getting really angry
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Raúl Rodríguez
(@bboybalance) reported
@ShowNwo @playnewworld Please, add more server slots, ppl is having trouble with queues
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Berylliant
(@Berylliant1) reported
Everyone's complaining about the @playnewworld que. Like man I wish I could get into a ******* que. Broken *** game won't even connect
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Komakalle
(@Komakalle) reported
@ShowNwo @playnewworld FIX the waiting queue....
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Doa
(@Doabearx) reported
i waited 8.30 hrs and i'm in still que 2400 players please tell me when you fix this problems? @playnewworld
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Jon Shaben
(@Jon_Shaben) reported
@ShowNwo @playnewworld Was 266 in queue, got an internal socket error, now 5040 in queue
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Wayward
(@Waywardttv) reported
@playnewworld If I may... maybe add a spot reserve function to your queue? Waiting for an hour and a half only to have an error with connection causing me to go from under 1,000 in q to the absolute back of the line (over 5,000) really sucks.
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xCay✨
(@xCayinn) reported
only my @playnewworld game would crash when i'm 50 in queue, now i'm at 15k+ 🥲🥲🥲
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Nickolai Volkov
(@VolkovNickolai) reported
@SerMedieval @playnewworld Add me in game, I will be on in about 16 hours if the game doesn't crash in this queue. My name is "ThatGuy98798ds(@(sdkh" Ignore the end, it is because global naming and all. You know, the standard decisions from Amazon that are centered around F'ing the customer.
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Dikaiosune
(@Dikaiosune5) reported
@Thrizian @playnewworld Game menu + unstuck worked for me but then I got Lag detected again later