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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Online Play (50%)
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Sign in (25%)
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Game Crash (25%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 La Broque |
Game Crash | |
 Seattle |
Sign in | |
 Ahnatal |
Online Play | |
 Bologna |
Online Play | |
 Rosario |
Online Play | |
 Bern |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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DarktidePK
(@D4RKT1D3PK) reported
@playnewworld Well, I've seen a lot of greed related to these, so the comment of breaking communities may be valid. Lag has been a major issue. (lost 1 orb and turned a gold into a bronze because of it.) Mutation will not move to the next dungeon on Maramma. Fun, but it's a bandaid.
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Nep Thach
(@NepThach) reported
@playnewworld There's no need to test. You fix bugs all Feb, get in you your team to test the bugs...
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🗾🅰️©️⭕🅱️💎👐🚀
(@JacobCT556) reported
@playnewworld We need server pop problems fixed! Also the stupid war board bug
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Shawn Cudnohufsky
(@Pariahx667) reported
@playnewworld so great that apparently we are still stuck with Laz... please fix your **** game
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TaintedEnder
(@EnderTainted) reported
@playnewworld what’s up with the lag on the server Eden, might have to go play some ESO, the lag has been going on for about a week figure you all would have had it fixed, I know there have been several server restarts but ugh… squad can’t play like this.
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Ludo
(@LudoDirksen) reported
@playnewworld is ur mutated timer broken or did u just extend it for another day without notice
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Rat
(@RatWraith10) reported
@JediSeventyOne @playnewworld Lol like they care, they'll pull a Blizzard and not fix the key problems until everyone quits
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Justin Houchin
(@JustinHouchin) reported
@JediSeventyOne @playnewworld You aren’t understanding the update. It removed the reduction which had everything locked at 2%. Once that happened by default it went back to what it was before whether that was 4- 10%. This is a you issue not territory owner issue. If you can’t afford tax it’s on you.
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Matre
(@aPmGOD) reported
I have been really patient so far but man, fix your ******* game if you want us to keep playing. @playnewworld
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TreaBeardGaming 🏳️🌈👬👭🧑🤝🧑
(@TreaBeardGaming) reported
@playnewworld I've already quit the game, let me know when ya'll fix all the bugs, balance, and add some content we can explore. PVP by itself is not content, there are plenty of PVP only games that do it better.
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Gsxr jeff
(@gsxr_jeff) reported
@4ColorCrack @playnewworld @kipheo_art Are there any mutations that reduce greataxe damage or are mages just unfairly treated per usual? I'm still having fireballs that fall through the map and the issue was called out in ******* November
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Emeraude
(@Emerowo) reported
@playnewworld Hey man, can we please some updates on the situation with mutations? I find them a lot of fun, but there are some pretty glaring issues right now.
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popmalcolm | mixed mayo arts
(@popmalcolm) reported
@playnewworld Hey is this game still broken?
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The Face of 'I Can Fix Him'
(@xCheriNoble) reported
@playnewworld I'm having trouble buying tokens for the premium shop
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Gsxr jeff
(@gsxr_jeff) reported
@8508Smash @playnewworld @kipheo_art You're worried about scoreboards while other classes are worried about their abilities not working correctly... priorities.
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TaintedEnder
(@EnderTainted) reported
@playnewworld what’s up with the lag in the server Eden ?? Must just go play ESO till you guys figure this out has been going on for a week now ugh…
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Gnosidan
(@gnosidan) reported
Hey @playnewworld I don't find it a big issue, but... Since Lazarus has reset it's timer twice now to 24 hours, can we get a reset of our orb cds? I feel conflicted to go further in Lazarus or save for the next mutation, and idk when the next mutation is coming.
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Inztinked
(@inztinked) reported
@amazongames @playnewworld PLEASE FOR THE LOVE OF GOD FIX MY SERVERS MUTATION. Ohonoo has had laz reset the last 2 days cus you said "weekly server maintenance" will fix it. You haven't done weekly maintenance in idk how ******* long you idiots. Everyone on the server is over it.
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🦋beth
(@mymomhasadui) reported
@playnewworld are u gonna fix the bug that’s been there for 2 months or no
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DZM
(@DZMorris) reported
@playnewworld You need to fix the orb crisis! We don’t have enough each week for mutations. I literally just gave up@and sold myM1for 60k and I ran it with the peopleThat’s how much people pay to do the easy mutations. No one wants to use it for lower tears because then you can’t do high tiers
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Kamil Lipowczan
(@lapidofil) reported
@playnewworld I hope You will fix probblems and economy, because I dont want this gamę to Fall.
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CHENTE
(@MFCYPH) reported
@playnewworld trying hard to stay on board but your game barely ****** renders anymore and crafting is just not working
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Snewfie
(@Snewfie) reported
@playnewworld your game is broken Dynasty normal is giving mutated orb wtf
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Ebayed
(@Ebayed4) reported
@playnewworld We beat this content over and over again. Remove the damn orbs, reset the mutations, fix pvp. You're getting in the way of playing the game.
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Talek
(@IV_Talek) reported
@DvalinDK @playlostark @playnewworld 30-40k per server in Korea, login queue is still chokepoint and most popular servers gonna have multiple hours queues in prime time
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s2RX
(@s2adrenaline) reported
@playnewworld We do like challenges. The biggest problem is that these only feel like a challenge when you go in severely under the gear score. Once people have 622+ GS even the hardest levels don't seem very difficult. There shouldn't be anyone beating level 10 on the first week.
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secret
(@gacrgygi) reported
@playnewworld Forget the expeditions and fix the lag FFS. Now even war has that OPR movement speed bug. You neglecting pvp. You charge 10$ a month i dont care, just give us bugless lagless PVP game
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H Petersen
(@Rendar_Hest) reported
@playnewworld Finally a fix for weapon swapping, asked for this since the first beta 🙌
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Spacecowboy
(@sambudzicki) reported
@SSBM_Porter @playnewworld Not only bots but musket players using aimbot is a huge issue in the game and with zero consequence
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Gilbert Jérôme
(@GilbertJrme5) reported
@MattSidious @playnewworld It’s not the dev problem if you are unorganized. You can push all territories at the same time to putt all them in war at the same moment… By the way if some yellow wanted to make a war with purple, green guys can help… it’s already possible. Good luck