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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Sign in (67%)
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Online Play (33%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 St. Catharines |
Sign in | |
 Hamburg |
Online Play | |
 Bologna |
Sign in | |
| Darmstadt |
Sign in | |
 Sydney |
Online Play | |
 Saint-Martin-des-Champs |
Glitches |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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Sunny
(@Sunnysedshits) reported
@playnewworld Yo I know y’all don’t want to tarnish your 1 Year anniversary but your game is broken and your prompts keep telling us that our connection is the problem and all you need to do is put out a ******* statement.
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Boyd Chapman Jr.
(@boydchapmanjr) reported
@g0odf3llas @playnewworld Yeah I just wanted to use my cooldowns. Hopefully they fix this **** soon
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Tony Lee
(@CreepThoughKing) reported
@playnewworld Fix uswest server login issue instead of posting this bullshit. useless devs
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Banzai Badger 💚
(@Bonzai_Badger) reported
@playnewworld Tomorrow you finally fix the server lag? Because otherwise I could care less about any other news regarding your game.
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Tim "Wretched" Relva
(@WretchedRelva) reported
from
Vallejo, California
Shoutout to @playnewworld and @amazon for being so on top of their technical challenges. I had such a pleasant encounter with a customer service rep who was able to give me solid and well informed answers supported with recent posts from the Devs. 💪🏼 #PlayNewWorld #Amazon
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𝕵𝖔𝖍𝖓
(@jayy702) reported
@playnewworld won’t let me login 😩😩 are the servers down?
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Sunny
(@Sunnysedshits) reported
@playnewworld NO LOGIN TICKET RECEIVED. PLEASE TRY AGAIN.
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Targ
(@Targ35618266) reported
@LostTribeGG @playnewworld ok character's there but seems west servers are having issues.
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Evan Mitchell
(@EvanRoyceM) reported
@playnewworld So I think everything you guys are doing is great but I’m gonna be honest if I can’t play with the boys I’m not gonna play, and I think I’m not the one with this problem. Instead of adding new servers maybe make the ones you have bigger?
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Marco Cruz
(@marcopolocruz) reported
@playnewworld Now please get rid of the invasions and fix the music playing please. Check out stat wars galaxies musician/dancer professions!!! Give bonus for playing in the Cantinas so people actually have something to go gather and socialize at the town's. Have an option to /Listen
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Sky Czar
(@2bIT_Czar) reported
@Atherssa @playnewworld Y’all left the game calling it trash, they listened to your whining (too much sometimes) and made changes. Now that it’s in a better spot you come back and demand fresh servers because you don’t want to catch up to the people who stuck and gave them time to fix stuff. Cute.
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WintersWolfcry
(@WintersWolfcry) reported
Really excited to go live tonight to talk about the @playnewworld September devblog. Hoping Twitch has its issues sorted out before I get off work!
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Sunny
(@Sunnysedshits) reported
@playnewworld NO LOGIN TICKET RECEIVED. PLEASE TRY AGAIN.
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⚛Atomic_West⚛
(@WestAtomic) reported
@playnewworld Anyone else getting ‘Connection Errors’ attempting to login?
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LE
(@DDayzRevenge) reported
@MandaisHxC @playnewworld I can't login either
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Sunny
(@Sunnysedshits) reported
@LostTribeGG @playnewworld NO LOGIN TICKET RECEIVED. PLEASE TRY AGAIN.
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Arsen Gharibyan
(@kratos75804278) reported
@playnewworld is ur us west servers good ? Cant login and getting different errors every time.
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UncleHam
(@AndrewB16608090) reported
@playnewworld Laughing about the musket/bow not being broken makes it VERY obvious. You’ve clearly not been shot by a musket with full stacks of mortal empowerment. Quit pretending that you play the game.
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Eric Benito🇵🇭
(@g0odf3llas) reported
@boydchapmanjr @playnewworld Damn i just got home 30min ago and still can't login. What a 1 yr anniversary 👏👏
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ComicBooksPlus
(@4ColorCrack) reported
@Manaveils @harsh_reese @playnewworld Ok they're doing fresh servers but are waiting for the update but this is the issue in my opinion. If you think you're gonna escape the sweaty ppl you're wrong. They also plan on starting a 2nd character over but in 5 days will be 60 with all the extra knowledge.
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Sadvait
(@AddyOPaddy) reported
@playnewworld Fix your packet loss issues ffs
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Mad
(@FrenzyAu) reported
@playnewworld Trying to love the game again but seriously guys how can you expect us to stay around and enjoy it when the UI is still broken, Can’t hover over names and check company’s the scoreboards are always wrong example getting a war scoreboard at the end of OPR and not able to access it
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Sunny
(@Sunnysedshits) reported
@playnewworld NO LOGIN TICKET RECEIVED. PLEASE TRY AGAIN
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TN_NAVIG8OR
(@TN_NAVIG8OR) reported
Well poop. I went to go play in New World to increase my music leveling...I got randomly booted from the game mid-song.."server connection error". I cannot get back in. Are th4e servers down?? Us West-ElDorado @playnewworld
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n_selz
(@n_selz) reported
@LockeTBB @playnewworld They definitely won’t release info on new servers until brimstone is ready. Almost assuredly they’ll release them at the start of brimstone to alleviate the high pop servers problems during brim
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Sunny
(@Sunnysedshits) reported
@playnewworld NO LOGIN TICKET RECEIVED. PLEASE TRY AGAIN,
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Manda Rae
(@MandaisHxC) reported
@playnewworld are the servers down at the moment? I have a few friends that have been trying to play for a few hours now. #PlayNewWorld | #NewWorldMMO | #NewWorldGame
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Sedgythurgo
(@Sedgythurgo) reported
@v0idheim @playnewworld Nope it was the reason trading was directly banned about 4 days ago and why the downtime was so long , obviously they aren’t going to announce ‘duping and gold glitch was in process’ but its happened especially on the server Delos
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SBPunk
(@SBpunk84) reported
@Bonzai_Badger @playnewworld Probably your potato internet or computer. No issues on my laptop
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Kane Fox 🦊
(@KaneFoxxx) reported
@OussamaHouri2 @AndrewB16608090 @playnewworld sure we’ll just pretend that every single musket players isn’t running rapier with riposte flèche and evade. the real problem isn’t that musket is broken. it’s that musket and rapier are both broken and they are almost always used together. it’s obvious they both need adjustments