New World

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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.

Problems in the last 24 hours

The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

New World Outage Chart 12/14/2025 22:20

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Most Reported Problems

The following are the most recent problems reported by New World users through our website.

  1. Sign in (92%)

    Sign in (92%)

  2. Glitches (8%)

    Glitches (8%)

Live Outage Map

The most recent New World outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
FranceNîmes Sign in
FranceSaintes Sign in
United KingdomPorth Sign in
GermanyAßlar Sign in
GermanyAnnaberg-Buchholz Sign in
FranceVagney Glitches
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

New World Issues Reports

Latest outage, problems and issue reports in social media:

  • Tzeriel Billidan Stormrage (@Tzeriel) reported

    @playnewworld @CaMaKStream Your game is a broken scam. It was thrown together with the utmost disrespect for the players. Take the entire thing offline for a month and fix it.

  • TheGamingChimp Michael.B (@TheGamingChimp) reported

    @playnewworld @CaMaKStream You guys should make sure to fix the on going bugs that you said you will be fixing for the past 3 weeks.

  • Ruben54352410 Ruben (@Ruben54352410) reported

    @playnewworld @CaMaKStream when will be fixed the armor, passives, wars lag, bônus light armor, thats want i want to see fix the game or in 2months nobody plays it

  • tblakley29 Todd Blakley (@tblakley29) reported

    @playnewworld @EmilEntenburg Who cares if you don't fix the exploits from happening in wars. To many servers are having these issues where one faction is dominating the whole map because of them. There is no point to taking territories if its impossible to keep them without cheating.

  • Lulupie92 Lucinda Adamson (@Lulupie92) reported

    @playnewworld maybe fix the uninitializing achievements/titles bug too

  • Afterhours101_ Afterhours101 (@Afterhours101_) reported

    @playnewworld I have a 3080ti, over 350hrs in the game while working fulltime, im max level, have about 36% of the achievements complete. Running at full max graphics. Zero issues, tons to do. Dont believe all the ***** whiners on the internet. The game is 40 dollars, its already cheap. Buy it

  • tblakley29 Todd Blakley (@tblakley29) reported

    @playnewworld Who cares if you don't fix the exploits from happening in wars. To many servers are having these issues where one faction is dominating the whole map because of them. There is no point to taking territories if its impossible to keep them without cheating.

  • Makako_Games Makako (@Makako_Games) reported

    @playnewworld @CaMaKStream Where is Ur ******* lag fix ?

  • AsumaiVT 🐏🌸Asumai 🌸🐏(V-Tuber Soon) (@AsumaiVT) reported

    @pablaslt @playnewworld @CaMaKStream They only said they are working on it. Where is the actual "we have found the issues and fixed it so it wont happen again".

  • minmaxMando Mando (@minmaxMando) reported

    @playnewworld @CaMaKStream And on top of that lag exploits and windowed mode exploits ruining wars. Nice jack o lanterns tho. We need thanksgiving decor next. The fixes can wait

  • Lucifuriuz Lucifuriuz (@Lucifuriuz) reported

    @djexperia @playnewworld At least yours is just getting lagged/frozen, ours have been actively using the invulnerability glitch to stand on points as well.

  • ASesker Adam Sesker (@ASesker) reported

    @playnewworld Way to go blizzard way to fix your gold Farmers... I mean Amazon

  • Soermen Simon S. (@Soermen) reported

    @GhostMiccoy @FrenzyNW @playnewworld Probably broken and not working correctly so meh

  • tamborinepanda 🐼 TamborinePanda 🐼 (@tamborinepanda) reported

    @playnewworld @CaMaKStream Can we get any communication on anything thats currently broken or bugged? Day 5 and no ETA on server transfers, outpost rush, lvl65 portal rewards. Ur communication with ur users is abysmal right now.

  • DreamzOP EMGG Dreamz (@DreamzOP) reported

    @playnewworld Wars are broken + ratio

  • _Vayne Vayne (@_Vayne) reported

    @iiiTsJayyy @playnewworld @EmilEntenburg ESPECIALLY IF THEY CAN'T FIX THE EXPLOITS DURING WARS....

  • __Ultraseven__ Humberto (@__Ultraseven__) reported

    @playnewworld @CaMaKStream F. Transfers. 2 years later, we were able to solve the problems and the transfers are open again! Hello ? where are the players on the servers ? hello? :/

  • Riasxv Rias (@Riasxv) reported

    @playnewworld @CaMaKStream Fix malevolence

  • tufael05650905 MasterTuf (@tufael05650905) reported

    @playnewworld your servers for EU inferni is lagging sooo badly it’s hard to enjoy the game

  • XeroDPS XeroDPS (@XeroDPS) reported

    @playnewworld My account never received the free world transfer token, how do we fix this? I have no worlds on the list in the store, is it not activated yet in all regions?

  • VekVok zzzzzz (@VekVok) reported

    @playnewworld when are you going to fix delay on harvesting bug that some people have? the game is unplayable, I'm behind in every sense and i cannot level my harvesting because of this ****, i bought ur product and made 10 tickets already and still no anwer, can u answer????????

  • minmaxMando Mando (@minmaxMando) reported

    @playnewworld @CaMaKStream Combat and weapons dont matter when the game is this bugged. Broken faction cap points (cant save enough to buy end game gear), broken combat values (Str bugs out over 250, different hp values for same Con stat), false gear stats (so many bugs with stat values its insane).

  • Csmith1844 Corey Smith (@Csmith1844) reported

    @playnewworld @CaMaKStream Fix your ******** game

  • HQ84856403 HQ (@HQ84856403) reported

    @4amLonely @CalamitousInt @playnewworld "the problem is not the game, but we will still fully refund the cost of new gpus to players who got theirs explode when playing new world" that statement? nothing sounds fishy in it?

  • DenaariDaGreat Da Great Denaari (@DenaariDaGreat) reported

    @playnewworld you customer service about these issues was extremely rude, then they offered to call me and the rep who called me had no idea what New World even was. This is insanity.

  • tblakley29 Todd Blakley (@tblakley29) reported

    @NVIDIAGFN @playnewworld Who cares if you don't fix the exploits from happening in wars. To many servers are having these issues where one faction is dominating the whole map because of them. There is no point to taking territories if its impossible to keep them without cheating.

  • TDubzTV 🌟McDubbzy (@TDubzTV) reported

    @playnewworld -- Got to do something about these in-game bots and people glitch leveling, etc. You got people JUST STARTING the damn game, that don't even know how to NAVIGATE their Inventories, at level 60 with End Game gear... Come on dudes... FFS

  • SromGaming Srom (@SromGaming) reported

    Hey @playnewworld any chance you guys going to fix the Steam achievements? Mine won’t work and I’ve got a lot.

  • _Vayne Vayne (@_Vayne) reported

    @playnewworld @playnewworld @BlakleyTodd Nailed it. The exploits are terrible and I feel like we wasted time, money (coins) simply owning a territory that can be taken by cheaters. What are you doing to address that? The future is bleak if you cant fix that!

  • __Ultraseven__ Humberto (@__Ultraseven__) reported

    @playnewworld F. Transfers. 2 years later, we were able to solve the problems and the transfers are open again! Hello ? where are the players on the servers ? hello? :/