New World

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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.

Problems in the last 24 hours

The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

New World Outage Chart 12/07/2025 16:40

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Most Reported Problems

The following are the most recent problems reported by New World users through our website.

  1. Sign in (92%)

    Sign in (92%)

  2. Glitches (8%)

    Glitches (8%)

Live Outage Map

The most recent New World outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
FranceNîmes Sign in
FranceSaintes Sign in
United KingdomPorth Sign in
GermanyAßlar Sign in
GermanyAnnaberg-Buchholz Sign in
FranceVagney Glitches
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

New World Issues Reports

Latest outage, problems and issue reports in social media:

  • huskrilla The Thrilla Huskrilla (@huskrilla) reported

    @playnewworld @AMZNGameStudios more on why your devs are trash. Cross-Server OPR is going to be a **** show. West \ East coast players in the same game teleporting around the battlefield because of game server lag and desync that was never fixed. #NewWorldDevsAreTrash

  • r3b3lian Shubham Mehrotra (@r3b3lian) reported

    @playnewworld having issues at login from India, forum pages loading very slow. Please check same with friends in Singapore too. Nothing shows on home page of game.

  • OVVargStrider ThatoneRanger (@OVVargStrider) reported

    @playnewworld Absolutely no one cares about Leaderboards. How about you guys address the issues that have plagued your game since launch?

  • AlphaChino15 Alpha Chino (@AlphaChino15) reported

    @playnewworld How about we talk about new PVP content? Or how the changes to war have only created more problems like mega companies controlling everything.

  • FrenzyAu Colbolt (@FrenzyAu) reported

    @playnewworld I think you guys have a major problem, i have had 15 guild members banned over the last 3 weeks either temp or perm banned for botting behaviour with little to no support, they all play war and OPR etc not sure how it's being flagged for botting behaviour, please look into this.

  • esquerdossauro p s Y (@esquerdossauro) reported

    @playnewworld Jesis Christ. Literally no one gives a f*ck atm about that. The game right now is completely broken due how ridiculously OP are Greatsword and Musket. Theres NO FUN to play until it get fixed. Its taking too long and ppl is quitting cuz that. WAKE UP

  • MAJ0RGG MAJ0R GG (@MAJ0RGG) reported

    @stingbass @playnewworld I honestly have no problem in Gen M10 or TH M10 getting gold. Often I am the last one alive when the rest of the team wipes.

  • huskrilla The Thrilla Huskrilla (@huskrilla) reported

    @playnewworld @AMZNGameStudios more on why your developers are trash. The friend list has never worked correctly since day one with people who are online not displaying as online. New World devs can fix this but they are lazy. #NewWorldDevsAreTrash

  • Floola_64 Duelist (@Floola_64) reported

    @balboquax @playnewworld My problem is once you hit lvl 60 there's nothing.

  • AlphaChino15 Alpha Chino (@AlphaChino15) reported

    @playnewworld How about we talk about new PVP content? Or how the changes to war have only created more problems like mega companies controlling everything.

  • FrenzyAu Colbolt (@FrenzyAu) reported

    @playnewworld We all love the game and this problem is slowly killing our guild and many others experiencing the same problem, please help us

  • Horrlockz Horrlockz (@Horrlockz) reported

    @playnewworld Does the door send out multiple tracer doors that aren't actual doors but look like doors so everything thinks you're exploidooring but it's just a bug the dev team won't fix?

  • AlphaChino15 Alpha Chino (@AlphaChino15) reported

    @playnewworld How about we talk about new PVP content? Or how the changes to war have only created more problems like mega companies controlling everything.

  • Drunkentruth3 Drunkentruth (@Drunkentruth3) reported

    @playnewworld Put more servers up, the lag in cities are crap. I never had a problem before.

  • PrincessPhinx Akanksha Gupta (@PrincessPhinx) reported

    @RD_Aussie @playnewworld Yes and the issue is.. That person already inside the dng then why i m not getting allowed to get in when it's his slot which is empty?? I was already in the dng butmy game crashed and the dng kicked me out.

  • PrincessPhinx Akanksha Gupta (@PrincessPhinx) reported

    @playnewworld I asked the players in game. They said they also having same issue and some told me to off the discord overlay and stuff. I quite the game for 2 days and now the game is ok. But not allowing to enter the dmg is lame.

  • edmontgomery01 Ed The Full Monty (@edmontgomery01) reported

    @playnewworld Which categories reward skins? Did you guys get a fix for the opr cheesing for highest score?

  • AlphaChino15 Alpha Chino (@AlphaChino15) reported

    @playnewworld How about we talk about new PVP content? Or how the changes to war have only created more problems like mega companies controlling everything.

  • huskrilla The Thrilla Huskrilla (@huskrilla) reported

    @playnewworld @AMZNGameStudios Another reason why your developers are trash. Hit boxes on everything are incredibly inconsistent and coupled with lag it creates many scenarios in the game where visually you think you are safe but your character gets hit anyway.

  • RagingStray RagingStray (@RagingStray) reported

    @playnewworld how about fixing things that are broken before introducing more stuff. This leaderboard crap is only going to draw in more cheaters like it does with every other game.

  • theonlyl0nzy Lonz (@theonlyl0nzy) reported

    @Jamo18791 @playnewworld Time to play is the problem lol

  • Icemanfity6 Steven (@Icemanfity6) reported

    @balboquax @playnewworld I want to as well, I really enjoyed my time there. The repetition and inventory management got to me, though. I had trouble getting around that

  • LayneSmith39 layne (@LayneSmith39) reported

    @playnewworld Never mind the fact gold sellers and cheaters just running rampant in your game. But sure let’s add another toxic mechanic to the game. God forbid you fix the blunderbuss or musket.

  • Bobbinatr discord moderator (@Bobbinatr) reported

    @playnewworld My friend streams everyday mining ore in between OPR's for months and got banned for botting. He hasVODS on his stream, appealed the ban and is serving a 1 day ban due to mass report. He is actively trying to appeal but saying it will take 24 hrs. fix asap pls reply

  • FrenzyAu Colbolt (@FrenzyAu) reported

    @playnewworld I think you guys have a major problem, i have had 15 guild members banned over the last 3 weeks either temp or perm banned for botting behaviour with little to no support, they all play war and OPR etc not sure how it's being flagged for botting behaviour, please look into this.

  • Bill58688032 Bill (@Bill58688032) reported

    @playnewworld This game is totally broken.

  • Harry02316364 Harry (@Harry02316364) reported

    @playnewworld I can respect what AGS is doing, and I get it. But bringing out Leaderboards now was not a good move when there are more pressing issues going on in the game, especially content being dry and broken mutations like Frenzied II (cheap mech and doesn't fit with a quality game).

  • marc_hazime Marc Hazime (@marc_hazime) reported

    @playnewworld Guys leaderboards without matchmaking in arena or OPR is useless you never fix abusiv use of these leaderboards in OPR

  • vemapris Vemapris (@vemapris) reported

    Stop with the run around!! I'm asking everyone here and your friends, and their friends, to continue to tag @primegaming @playnewworld to let them know that we need proper follow up and not just continue to ignore the issue. See posts made to the forums and reddit below (cont)

  • FrenzyAu Colbolt (@FrenzyAu) reported

    @playnewworld We all love the game and this problem is slowly killing our guild and many others experiencing the same problem, please help us