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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Sign in (86%)
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Glitches (7%)
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Game Crash (7%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Nîmes |
Sign in | |
| Saintes |
Sign in | |
 Porth |
Sign in | |
 Aßlar |
Sign in | |
| Annaberg-Buchholz |
Sign in | |
| Vagney |
Glitches |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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𝔠𝔬𝔡𝔶 ࿏
(@astrophiliacxx) reported
@Mamagrainn @playnewworld @SerMedieval That’s the issue is it not?
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Merrill Lines 🎃
(@merrill_lines) reported
Anyone else having issues connecting to New World from steam?? Getting an error saying that must be logged into steam??! @playnewworld @Steam
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Robert
(@WanderinMisfit) reported
@iamKN568 @playnewworld @Steam_Support Looks like Easy Anti Cheat is down.. So they can't validate DLLs :( It's not a steam issue.
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Luther_Yungblood
(@wado1) reported
@Burnatoast @theywantthenick @playnewworld And then I got a EAC Index error smh. **** it.
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Nick Stephan
(@Nick___Stephan) reported
@playnewworld I think a massive bug hit the game. I'm seeing tons of people unable to launch do to the following error. "Unrecoverable Error, you must be logged in to steam to play." This is followed by easy-anticheat saying a Steam .dll is untrusted.
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Cody Newberry
(@codynewb2015) reported
@Mamagrainn @playnewworld @SerMedieval I was just about to buy a house and my pc blue screens and I get the same error
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Taylor garrison
(@mrgarrison1993) reported
@playnewworld So, am I not the only one who cannot launch game client due to anti cheat error. Please explain
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Zach Martin
(@97zmartin) reported
@playnewworld Is anyone else getting the easy anti cheat error when they try and launch the game? I played fine yesterday and now its doing it all of a sudden.
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Jamie
(@randomlyjme) reported
@playnewworld @Steam After the latest Steam update tons of people are no longer able to get in to New World. Please fix. 🥺
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Alan Dice
(@dice90) reported
@Burnatoast @theywantthenick @playnewworld sigh. I'm getting a different error lol
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Juby
(@JubyJams) reported
@playnewworld getting a untrusted steamclient64.dll error when launching. Please help!
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🚑 Amy 🚑
(@emtamy03) reported
@playnewworld I've experienced a crash trying to get in the game since your pm update. Any word on this?
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Cozaa 🌹
(@GZ_Cozaa) reported
VERY FUN I cant launch @playnewworld because it comes up with an unrecoverable error saying steam must be running and singed in to launch the game even tho i'm signed in and launcher is up
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Ed
(@Mamagrainn) reported
@astrophiliacxx @playnewworld @SerMedieval It is but why is it a issue 😢
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KTek916
(@KTek916) reported
@playnewworld Can’t log in to play via steam because I’m getting a untrusted anti cheat error message. What’s going on? Others on reddit reporting same issue.
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Jesse O'Brien
(@jesseobrien_) reported
@playnewworld I sit through a queue of 400+ to get into my server (which was lowest pop on launch day) only to crash out 15 minutes later and get put to the back of the queue. I really don't understand.
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Shawn
(@Burnatoast) reported
@dice90 @theywantthenick @playnewworld Getting all those errors as well
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Taylor garrison
(@mrgarrison1993) reported
@playnewworld GETTING ANTI CHEAT ERROR THROUGH STEAM GAME CLIENT????????????????? explain this
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kyle
(@kylesonnabend) reported
@playnewworld You guys have a huge issue right now tons of people can't connect. There is an error that says you need steam running when it already is. Then people use remedies to that issue and they can't connect to the server. PLEASE FIX!
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Operator Yankee
(@Operator_Yankee) reported
@playnewworld fix your anti cheat, no one can log in right now... we're getting Steamclinent64.dll being flagged by the anti cheat
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PowerMan1469
(@PowerMan1469) reported
@playnewworld Whats going on with the easy anti cheat? Bunch of people cant log in and steam says unrecoverable error?
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Shest
(@ShestD2) reported
@dice90 @mrgarrison1993 @playnewworld This gets around the error but still can not connect and gives you a bunch of errors.
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Alan Dice
(@dice90) reported
@mrgarrison1993 @playnewworld Nope. I've tried everything possible to fix it too. Even tried using cmd to scan and repair files... nothing. Looks like it's on EAC's side.
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Allan Mougenot
(@AllanMougenot) reported
@playnewworld Hi! I keep receiving an error when i try to log-in the game, already tried to reboot, reinstall the game and steam but without success. This started today after a steam update. Just with New World other games are fine. 😓
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Isaque Burgheri
(@IsaqueBurgheri) reported
@NewWorldBrasil_ @playnewworldbra @playnewworld "Unrecoverable Error, you must be logged in to steam to play." C:\Program Files (x86)\SteamLibrary\steamapps\common\New World\EasyAntiCheat\Certificates\deleteall Deletem os arquivos de certificado !! Aqui funcionou !!
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Giaant
(@ThisIsGiaant) reported
@creativem0dz @playnewworld it's an easyanticheat error i play apex
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Bonnie30101
(@Bonnie30101) reported
Anyone else not able to get onto @playnewworld? Anyone find a fix?
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Jacob Collier
(@jacobcollier70) reported
@playnewworld getting "Steam must be running to play this game" error on startup, unrecoverable. Opted out of steam beta, same issue. Uninstall and reinstall, same issue. I was able to play yesterday, what gives?
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Ed
(@Mamagrainn) reported
@playnewworld @SerMedieval He we have a new issue new world we have must be signed into steam to play and untrusted files 86
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HeyItsMax
(@HeyIts_MaxTV) reported
@playnewworld People cant launch the game from steam after updating windows, please launch a fix (Must be logged in to steam error)