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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Sign in (86%)
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Glitches (7%)
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Game Crash (7%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Nîmes |
Sign in | |
| Saintes |
Sign in | |
 Porth |
Sign in | |
 Aßlar |
Sign in | |
| Annaberg-Buchholz |
Sign in | |
| Vagney |
Glitches |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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preston
(@prestonv16) reported
@leglessdan @playnewworld Look up AWS problems it isn’t just new world it’s a lot of services.
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Trevor
(@tmoneyy86) reported
@playnewworld @primegaming Maybe focus less on skins and more on fixing your broken game with no content.
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Projund
(@Projund) reported
@Nate50723854 @Ayo_ItzRed @playnewworld Amazon Web Services (AWS), which is used by thousands of services and websites, was brought down around 11am EST on the East coast. It affected my job a bit too. Some services are still down and I'm sure they'll be up and down tomorrow as well while they fix the issue.
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Helios Capital Advisors
(@helios_advisors) reported
@playnewworld And furthermore you ddin't even announce the maintenence issue and I lost not one but two dynasty tokens over that crap and was on last boss. not cool
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Red Shanx
(@RedWoodard) reported
@playnewworld When it’s safe to do so. What’s that mean though. Safe from technical issues in game or is Amazon on the receiving end of some malicious behaviors?
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Bebezinha4ever 😍
(@PrincessThammyC) reported
@SuppressF1re @playnewworld What's unfair? This was not just a New World problem. It affected many large companies even Disney World. I think you'll be fine
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Red Shanx
(@RedWoodard) reported
@FlammingItalian @playnewworld Oh okay, it’s a hardware issue, data corruption, or cutting it off to separate it from malware is the question I’m really asking. “When it’s safe to do so” can fall under one of the three though really, but with the Twitch hack, along side many other large hacks in rcnt years
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Will Maines
(@bmaines757) reported
@R41D3NZ @playnewworld yeah i understand that. they do work for amazon tho correct and it is an amazon issue so they would have information on this. use your brain please
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Chad
(@paladindrial26) reported
@playnewworld Are the east coast servers still having trouble ?
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Jayson Miranda
(@xJaymv) reported
@AlphaNovah95 @playnewworld Why should I give you my vote when you can't effectively communicate the issues you're having and plans to fix them?
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JOE 🦅
(@Jersey9986) reported
@playnewworld People are so braindead. Its not a developer issue and has nothing to do with the game.
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Twitch.tv/HeelerFromKY
(@BlueHeelerKY) reported
@scottneys @playnewworld This isn't the game devs fault, this is an AWS issue
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Tate
(@Tdohh_) reported
@playnewworld Did y’all fix the lag yet
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Reece Devon
(@ReeceDevon2) reported
@playnewworld How about fix the crafting stations all over, I keep getting kicked out of menu when trying to craft. That's no1, no2 is why are pronouns on the game it's just he/him. She/her. They/them. How about one that says N/A as I don't use these pronouns so let's get that sorted out.
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rico💫
(@rico7130) reported
@playnewworld ******* hell you ain’t fix ****
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ixbaconstripsix
(@JLUCAS215) reported
@xxkane009xx @kl3zzy @playnewworld THIS IS AN ISSUES. THEY LOCKED THEM ON PURPOSE
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TradingDecoded
(@DecodedTrading) reported
@LowkeyFee_ @Hoover6480 @playnewworld They already have your money. The incentive is already gone. Maybe switch to a subscription based service and then they would have something to lose.
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Activisionisajoke
(@Activisionisaj1) reported
@playnewworld Smh Amazon fixed their server issue like ******* 10 hours ago, you can no longer use it as a crutch for your ****** *** team never doing their damn job!!!
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J_Ducks
(@J__Ducks) reported
@playnewworld OPR broken noice
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swan
(@xXSwanyXx) reported
@playnewworld Hmm mines still not working
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♀RIP. Bokaiser♀
(@BokaiserSmite) reported
@CarlosBeguigne @playnewworld Don't worry, if its US servers they will fix it in a moment.
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Activisionisajoke
(@Activisionisaj1) reported
@R41D3NZ @nomoka123 @playnewworld The bigger problem was fixed by noon, that extra 10 hours of down time was alllll new world
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ComicBooksPlus
(@4ColorCrack) reported
@bmaines757 @R41D3NZ @playnewworld Use your brain. It's impossible to give a ETA on such a complex problem. If they knew exactly how long it would take also means they know exactly what caused it & wouldn't have let it happen because they would have prevented it.
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Kyle Olson
(@KyleJamesOlson) reported
@JBruner51 @playnewworld the problem is, you see, once you hit level 60 the grind just begins.... you have been warned haha XD
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It's Woody ☮
(@Tide_Fan_1) reported
@playnewworld You need more than an outage to fix this game
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Devin
(@Iempleyerofgud) reported
@playnewworld Fix your game please
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ur_Shulgi
(@ur_Shulgi) reported
@BlueHeelerKY @scottneys @playnewworld Amazon issue… Amazon game…
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ComicBooksPlus
(@4ColorCrack) reported
@scottneys @playnewworld It's not a game issue but part of a bigger issue that's has been effecting a lot of different
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Kelticfury
(@kelticfury) reported
@FeliciaHarty @Wizardhood2003 @playnewworld You know that this is the New World official twitter right? I am pretty sure if he had a problem with AWS elsewhere he would have posted there.
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Activisionisajoke
(@Activisionisaj1) reported
@BlueHeelerKY @scottneys @playnewworld Ya and amazon fixed the problem almost 8 ******* hours ago so it is on these ******* idiots