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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Sign in (86%)
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Glitches (7%)
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Game Crash (7%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Nîmes |
Sign in | |
| Saintes |
Sign in | |
 Porth |
Sign in | |
 Aßlar |
Sign in | |
| Annaberg-Buchholz |
Sign in | |
| Vagney |
Glitches |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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Tim Jessberger
(@tjessberger) reported
@playnewworld I think you may have meant to disable the starting area queue on worlds where new character creation is disabled. Established players are being put in a "starting area queue" that does not move, if they log out near the starting area. Only fix is character delete.
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Marc
(@bananawaga) reported
@HiveNewWorld @playnewworld Fix pls @playnewworld
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Inats
(@MrInats) reported
@LemmyBravo @playnewworld see amazon games created a problem it startet with not adding pvp servers for >ppl meet up to do pvp on a handfull of cluster>big que startet alot character got created>ppl do a script/makro to not dc >instead of increasing slots amazon works on ppl who do makro
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N.
(@PuLse_cba) reported
2 hours to crash and get thrown into an even bigger queue. thanks bezos @playnewworld
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RFT // VTuber 💕
(@ItsRFT_) reported
@ChibiDixie @playnewworld what server are you on? and i can do some looking around to see if theres a fix :)
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Ben
(@ben_akali) reported
@playnewworld over 12 hours in queue and still haven't been able to play, are you gonna fix this?
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New World’s Papi Taco
(@CtrlAltTaco) reported
Mass reports are becoming an issue on @playnewworld. Governors of companies are having people mass report to get other companies governors. These reports need to be manually reviewed.
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Russ
(@rusblake) reported
from
Hillingdon, England
@playnewworld love the game, hate the login times, is there any update on when/what you plan to do about server capacity? Over 700 in a queue is a-bit too much. Maybe increase by 1000?
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New World’s Papi Taco
(@CtrlAltTaco) reported
Mass reports are becoming an issue on @playnewworld. Governors of companies are having people mass report to get other companies governors banned. These reports need to be manually reviewed.
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Tyler Wadding
(@WaddingTyler) reported
@freud010 @playnewworld Having the same problem steam won’t issue a refund rip
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Aaron S
(@el3ctronman) reported
@playnewworld Are you going to fix the UI glitches that get stuck on the screen or when pinned quests disappears and no way to get it back? Is there any way to reset ui without having to logout and get stuck in queue?
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zoom
(@ZooM_TRauMA) reported
@playnewworld PLEASE GIVE OPEN WORLD QUEUE A CRASH PRIORITY!!! I woke up early to play today, my internet died for a second and came back, now I won't get to play for around 6+ hrs.
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Dova
(@oODovaOo) reported
@playnewworld maybe increase server cap so i can even play and finish my fkn events i made for the server and my company like WTF is it that hard to upgrade server cap !!!!!!!!!!! getting fkn lag detected from time to time and queue for 3h to play on fresh server is just fked up
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Crashdoom 🇺🇸
(@crashdoom) reported
So uh, anyone know what the "Restricted Area. Region is blocked." error is on @playnewworld? Can't seem to travel into Windsward on Castle of Steel.
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Emmanouil Eisa
(@EmmanouilEisa) reported
@playnewworld show me a game that you relog@because of lag issues and you get que... YOU GO T MAIN MENU AND GET QUEUE. Embarassing game nice
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Seedl1ng
(@Seedl1ng1) reported
@playnewworld Can u guys fix graphic card crashing I have a GTX 970 and at this point I can’t even go 30 mins without black screening and don’t want to run the risk of my card frying. Is it really that hard???
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Anrari
(@Anrari_TW) reported
@playnewworld The other problem is also in the temperatures, as if the game was not well optimized or in the menu.
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Stormy
(@Stormy_FM) reported
@JayzTwoCents So if my 3070 dies, at least I know I'm getting a replacement. (When is another question, lol). The sad thing about it is that @playnewworld doesn't even seem to acknowledge the problem, even if it isn't their fault. (Which I kinda doubt at this point)
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Miracleshot
(@MiracleshotGame) reported
@playnewworld I got disconnected from game crash so I went to load back up and now when I hit play button it just idles and never connects to server. Is this server issue because I have had no connection issues till now.
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Neijek
(@Neijek) reported
@playnewworld 4th day in a row, get home after work.. hours of queue ahead of me (this is my 3rd world "britta" EU). Tonight i thought ok its saturday il login late (22:30 instead of 20)... 600 people wow.. yet been here for hours waiting .. can't wait to get to play finally...
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SoapySalmon
(@SoapySalmon) reported
@playnewworld Why is nobody talking about the astronomical lag and desync people are experiencing in the games first Dungeon? The game is terrific in the open world! But as soon as you enter an instance everything goes to ****. The MSQ is locked behind a game breaking lagfest..
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Nemanja
(@Nemanja888888) reported
@playnewworld really guys u took Millions of the $ and u can’t fix if you get disconnected from the game that u have 2 or 5 min to get back now I need to wait 4 h in the queue this is ******* Shame I don’t even wanna play this game because of this obviously u don’t care u took $
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Eraxy
(@eraxyexrs) reported
@playnewworld hey @playnewworld CAN U FIX YOUR GAME>? i stay in que 5 hours and then when i finaly login in game after one min i have LAG DETECTED. And dropped to que again to 2.5k? can u fix your reconect system ??? i am payed full price for what?
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2Can
(@2CanOfficial) reported
@playnewworld check out Takamagahara server, exploits for % to declare wars. Are you going to be dealing with the issue and banning folks?
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Berserake
(@FictionalBeast) reported
@playnewworld Please fix the dungeon desync, its actually killing your game.
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Mark Bell
(@mightymarkuk) reported
@playnewworld This is a cruel tweet considering you know of the problems with queues and server capacity.
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Eraxy
(@eraxyexrs) reported
hey @playnewworld CAN U FIX YOUR GAME>? i stay in que 5 hours and then when i finaly login in game after one min i have LAG DETECTED. And dropped to que again to 2.5k? can u fix your reconect system ??? i am payed full price for what?
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Seedl1ng
(@Seedl1ng1) reported
@playnewworld Are u guys gonna fix graphic card crashing I legit can’t play the game without it black screening every 30mins
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Kast
(@Kasteros) reported
@playnewworld @Lifeisgugu1 I guess untill you fix queue issues so... forever?
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ZatharoZ
(@ZatharoZ) reported
@playnewworld getting sick of those qs! second evening I CANT PLAY! Or give me a transfer or fix thos damm servers! I was in and got Icon, map, friendlist, quests bugs! Could do anything and need to w8 again in those Qs!!!!!! pfff