New World

Is New World down?

No problems detected

If you are having issues, please submit a report below.

New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.

Problems in the last 24 hours

The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

New World Outage Chart 09/18/2025 23:30

At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by New World users through our website.

  1. Online Play (50%)

    Online Play (50%)

  2. Sign in (25%)

    Sign in (25%)

  3. Game Crash (25%)

    Game Crash (25%)

Live Outage Map

The most recent New World outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
FranceLa Broque Game Crash
United StatesSeattle Sign in
GermanyAhnatal Online Play
ItalyBologna Online Play
ArgentinaRosario Online Play
SwitzerlandBern Sign in
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

New World Issues Reports

Latest outage, problems and issue reports in social media:

  • oddRknot oddRknot (@oddRknot) reported

    @The_Lightor @EsfandTV @playnewworld I think with the way things go in this genre of games, the first impression will be the most important. Many games fail shortly after launch, due to bugs, networking issues, server problems, or lack of content. Not ideal for it being pushed again… but I trust their judgement

  • Anubisonfire1 Suhaib Ahmad (@Anubisonfire1) reported

    @_Postal @playnewworld There is no need for them to do that. What makes anyone think you need to know? That would be the dumbest thing ever. "Well we found a few exploits we want you all yo know about... " or "we found a possible crash"... I have never seem a Software company tell any customers details

  • EthanCoble Ethan_Coble (@EthanCoble) reported

    @michaelmcken @playnewworld The solution to this is to give players a reason to continue crafting.... it also happens to fix the in game economy if there is a place that you can PvP in full loot where a % of the gear dropped trashes... It gives every piece of gear worth and demand.

  • 10wesdunn Wes Dunn (@10wesdunn) reported

    @playnewworld so as I agree with the delay to fix bugs and scaling issues, is there going to be another Beta for testing before the September release date?

  • Charmancer1 Charmancer (@Charmancer1) reported

    @playnewworld @LestatPLays So then just release it August 31st…? What issues take an extra month to fix?

  • overtaiguer OverTaiguer Player One (@overtaiguer) reported

    @washedaio @playnewworld They can delay the game, willing to fix the game, those people who want the game soon don't understand the problem, they think that life is like that, solving it with words.

  • Dchealz Decisionz (@Dchealz) reported

    @playnewworld Thank you for taking the time to polish the game it was well needed if there wasn't enough time to fix the bugs and leveling issue of the game.

  • ruan_roy RoyRuan (@ruan_roy) reported

    @playnewworld why not sell it while the iron is hot? The problem is always there. You can't satisfy everyone's appetite, and you can enrich it in the long-term openness. Finally, you saw the last game called Cyberpunk 2077, which was highly anticipated but repeatedly bounced. What was it like?

  • harley_Hooligan Hooligan_Television (@harley_Hooligan) reported

    Hey @playnewworld I was trying to sign up for the Creator Program finished my "application" When I hit submit I got a Error 500.....AGAIN. Can anyone help? #NewWorldMMO #BFNW

  • CrazyiiSn0wman ryan allan jones (@CrazyiiSn0wman) reported

    @ruan_roy @playnewworld @LestatPLays Fix all the bugs found in beta?

  • Var1ousGaming TheRealVariousgaming (@Var1ousGaming) reported

    @playnewworld @LestatPLays So what you are saying is, you are fixing something that was played for 26MILLION hours , that was Top on Twitch and most played game on Steam. Because it appearently must be broken if that many played it?

  • Harvington__ Mike petrie (@Harvington__) reported

    @Casperite2 @playnewworld Idk maybe because they have pushed it back how many times? Also there is. A thing call early access that would legit fix all their issues.

  • BrokeCrayon Crayon (@BrokeCrayon) reported

    @CemallCengiz @playnewworld @LestatPLays To fix the host of issues found during the two-week beta?

  • michaelmcken Michael McKenzie (@michaelmcken) reported

    @_Postal @PBloomingdale @playnewworld While I agree that time management is important, it is sometimes impossible to see some issues without mass server load. They got that during this test.

  • EthanCoble Ethan_Coble (@EthanCoble) reported

    @michaelmcken @playnewworld Some will continue... But then the game turns into something that is no longer an MMO and you may as well develop a strictly PvP game... The issue is that people that play the game for crafting are going to feel left out once they max their stats.

  • 10wesdunn Wes Dunn (@10wesdunn) reported

    @TheRealHolydeat @netgfx @playnewworld If this is the case thank God they listened to the streamers. The scaling will ruin the longevity of the game. No I'm not a streamer but I fully agree with the ones that said the scaling was broken.

  • noodles462 mike bryan (@noodles462) reported

    @JustinStacy91 @playnewworld Please get a refund. We don't want you in this game. You're the same type of person that ******* about games releasing with issues. If you took 3 weeks off, that's your own fault.

  • xxxxxx1010101 xxxxx. (@xxxxxx1010101) reported

    @JustJoshinYaz @playnewworld @LestatPLays Seriously. There will still be server stability issues when the game eventually launches. They basically delayed it for nothing, things that are impossible to fix in one month only.

  • lswyattt Big Bubba (@lswyattt) reported

    @Kmack710 @playnewworld I hope they don't. Just focus on fixing the issues. Instead of trying to get another beta out in a month.

  • JollyZGoat ⚔ JollyZGoat ⚔ (@JollyZGoat) reported

    @Harvington__ @playnewworld @itsme_jeffs They haven't crushed anything real fans of the game would prefer them to take an extra few weeks and fix some final bugs and glitches we have waited this long a few more weeks won't hurt us now 🤞 for a 28th September release this game is awesome

  • _Postal Eóin (@_Postal) reported

    @Anubisonfire1 @playnewworld 1 Speak up no your twitch. No one can hear you. 2 You need to learn to read. 3 They need to communicate the "Specific critical issue" that causes a postponement. Not a general boilerplate "you have to wait". Given your reading difficulties, communicate the Specific critical issue

  • CherryBobomb7 Cherry Bobomb🍒 (@CherryBobomb7) reported

    @HuntK_ @playnewworld oh im def looking forward to the fixes/ updates/ balances... but like i could just forage for hours and not have issues lol

  • Tilla_Hun Atilla *** (@Tilla_Hun) reported

    @playnewworld What about iterating on content rather than adding new content? I'm not sure what is considered a critical issue or if that is just related to bugs and server stability. Some things I consider critical issues would require some content balancing or rework to fix, i.e. town boards

  • azomadius Nikolay (@azomadius) reported

    @I2eks @Asmongold @playnewworld I think there are problems with exploits. I think if they release game in current state servers will be overran and controlled by people who abuse the them.

  • Anubisonfire1 Suhaib Ahmad (@Anubisonfire1) reported

    @_Postal @playnewworld You did not read the Terms and Conditions for Steam, did you? Before whining and crying about a business decision you should read the documentation that you agreed to with Steam, that is a Steam issue not an Amazon. They did not charge their users.

  • Waz41_ 山葵41 (@Waz41_) reported

    @Harvington__ @Casperite2 @playnewworld Early access doesn't change anything dude. Most games do it because they release in a few years and because their team is small. Early access doesn't solve anything, its not a solution and it still requires servers to be up, which is a problem. You can't locally play NW.

  • Anubisonfire1 Suhaib Ahmad (@Anubisonfire1) reported

    @_Postal @playnewworld Until the patch has been applied for the fix.

  • PedraoSW Pedro Ivo Rodrigues (@PedraoSW) reported

    @playnewworld @LestatPLays Care to elaborate on the critical issues part? I consider the lack of difficulty in mobs and fixed spawn locations to be the most pressing. Are these in sight?

  • Anubisonfire1 Suhaib Ahmad (@Anubisonfire1) reported

    @_Postal @playnewworld As a Software QA Engineer and automation that interacts with products, apps, and cloud... I know what I am talking about with all paths of process and when to speak up and say No. I halted major/small releases due to variety of issues, but the decision isn't mine but the teams

  • michaelmcken Michael McKenzie (@michaelmcken) reported

    @CameronHegger @playnewworld There were huge issues. Watch some YouTube, many people discussed a number of very bad issues.