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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Sign in (86%)
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Glitches (7%)
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Game Crash (7%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Nîmes |
Sign in | |
| Saintes |
Sign in | |
 Porth |
Sign in | |
 Aßlar |
Sign in | |
| Annaberg-Buchholz |
Sign in | |
| Vagney |
Glitches |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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Sasami Rari
(@SasamiRari) reported
@playnewworld How about increasing the server size? 2000 people per server is very low especially considering a majority of these people may not login after the second or fourth week. The last thing you want to do is merge servers within your first year
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jimjam swimjam
(@JimsonSwimson) reported
@playnewworld Rather have this problem full of people eager to play, over a dead game with nobody on
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Guto Lhamas
(@GutoLhamas) reported
@playnewworld @playnewworld THERE IS A HUGE BUG IN SA SERVER NARAKA!!! AMRINE CANNOT BE DONE, EVERYONE IS STUCK ON LEVEL 25 THE MOBS ARE BUGGED AND DONT TAKE DAMAGE, PLS ADRESS THIS ISSUE!!
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Matthew
(@matthewcaruana) reported
@Lemoonzester @playnewworld On what they are actually doing to resolve these issues and the timeframes that we can expect these updates to rollout
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Wallstreet0815
(@wallstreet0815) reported
@playnewworld I get kicked out of the que #error
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Guto Lhamas
(@GutoLhamas) reported
@playnewworld @playnewworld THERE IS A HUGE BUG IN SA SERVER NARAKA!!! AMRINE CANNOT BE DONE, EVERYONE IS STUCK ON LEVEL 25 THE MOBS ARE BUGGED AND DONT TAKE DAMAGE, PLS ADRESS THIS ISSUE!!!
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Dwy 👑
(@EarlDwy) reported
@playnewworld Hey @playnewworld Is it possible to have it so when you disconnect due to reasons beyond your control that our characters are reserved in game for at least 3 mins? It sucks internet dropping for 30 seconds and having to wait in 1300 queue
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Guto Lhamas
(@GutoLhamas) reported
@playnewworld @playnewworld THERE IS A HUGE BUG IN SA SERVER NARAKA!!! AMRINE CANNOT BE DONE, EVERYONE IS STUCK ON LEVEL 25 THE MOBS ARE BUGGED AND DONT TAKE DAMAGE, PLS ADRESS THIS ISSUE!!!!
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Butta
(@LikeButta) reported
@playnewworld where’s the crash protection for queues?
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Jyreo
(@Jyreo) reported
@playnewworld Could we get some more information on whats being done about the "You are queuing for a starting area"? I have been stuck here for a long time and other players have had the same issue and even some sitting at position 1 for hours and not logging in because of the priority system
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Bustincaps
(@BustincapsTV) reported
@playnewworld Can we talk about this GPU bricking issue????
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Serdar Onur Karadağ
(@so_karadag) reported
@playnewworld Those who entered first they are not leaving. I cant login for hours and i'm worried about not being able to catch up them. Looks like there is an unfairness here. Anyway thank you for this nice gameplay. @playnewworld
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DamnagedOne
(@ooo_julie_ooo) reported
@playnewworld 7 hours later and I still cant get in. You keep kicking me from queue is utterly ridiculous!!! Fix your EU servers!!!!
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gifty
(@giftzwergg) reported
@KwokWopper @playnewworld Waiting 10 hours here :) because of the connection error
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Ardonomus
(@ardonomus) reported
@playnewworld Are you also working on the problem where people are sitting in queues for hours, just to get an exception and then be placed back in line again?
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AtomicBomb
(@G0D_AtomicBomb) reported
@playnewworld I HAVE HAD TO WAIT IN QUEUES 3 ******* TIMES today because my internet is shitting but then after my 3rd time the game ******* crashes as soon as I get in FUCKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKING FIX QUEUES
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Daniel
(@Daniel23775440) reported
@playnewworld in SA servers (naraka) need fix to amrime quests for complete to a principals quests
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alborde
(@albordestreamer) reported
@overlord_king @playnewworld @xVauda The jokes of the coffe, when there are people who have paid for a service that is not being provided, by a multinational; I pass it through the *****
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llll
(@mulisha187) reported
@playnewworld If only you had several years and multiple delays to address this issue...........................................
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Robin Andersson
(@rizefall2) reported
@KwokWopper @playnewworld If you get the connection error, just press it so it goes away and wait. You'll be put back in queue and retain your position.
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PAWOO
(@JOEL4Y) reported
@playnewworld Also there's a problem with some glitch effects like lines occuring while I'm sorting out items. I noticed that only occur while I'm looking the items.
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Robin Andersson
(@rizefall2) reported
@giftzwergg @KwokWopper @playnewworld If you get the connection error, just press it so it goes away and wait. You'll be put back in queue and retain your position.
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Captain Dax
(@DaxMorgan) reported
@Aye_BZ20 @playnewworld Folks walked everywhere in beta, we did just fine. There are no mechanics in the game for mounts and the terrain is really not designed for them. It would be a major overhaul to design. I would prefer they focus on the connectivity and queue issues right now.
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Cristiano ‘Theopt’ Marques
(@Theopt_) reported
Thanks @playnewworld . Was 200 people away from getting in, got a random error and now I'm 3k again : )
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Dvieli
(@Dvieli1) reported
@playnewworld Go fix the Amrine Dungeon... its impossible to do and without it you can't progress the MSQ, how come the released game has more bugs than the closed beta...
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Keith arnold
(@keith_arnold3) reported
@playnewworld If your below level 20 you could start again. Doesn't take long. If your in large companies split yourselves up in to small groups and join other servers. You may not be lots of you but some of you until they let server transfer happens. They definitely know there is an issue.
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Mykel Macdonald
(@KwokWopper) reported
@playnewworld Can we sort out one of the connection errors. I joined the eu queue and was waiting for 2 hours. Then got kicked from the queue and out back in at 2000+ position.....
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Gaming Dad
(@Andar_Wyn) reported
@playnewworld @playnewworld please sort soon as not been able to spend one minute yet in Aeternum dispite trying to login for over 24 hours!! It’s a joke 😭
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Guto Lhamas
(@GutoLhamas) reported
@playnewworld @playnewworld THERE IS A HUGE BUG IN SA SERVER NARAKA!!! AMRINE CANNOT BE DONE, EVERYONE IS STUCK ON LEVEL 25 THE MOBS ARE BUGGED AND DONT TAKE DAMAGE, PLS ADRESS THIS ISSUE!
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Nahuel Mazzeo
(@nahuemazzeo) reported
@Yuchirat @playnewworld Yesterday after three hours of queuing I was able to enter and twenty minutes later I was disconnected due to an error in the game. Let's not invoke bad luck again...