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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Online Play (50%)
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Sign in (25%)
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Game Crash (25%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 La Broque |
Game Crash | |
 Seattle |
Sign in | |
 Ahnatal |
Online Play | |
 Bologna |
Online Play | |
 Rosario |
Online Play | |
 Bern |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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James Henry
(@monolithgraphi1) reported
@darkeagle2140 @playnewworld I stood outside of the entrance for a total of 60 seconds on a low pop server and received a group invite. Don’t see the issue.
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Rexxnation
(@Rexxnation1) reported
@playnewworld Maybe instead of focusing on bringing players into the game, you fix the game itself first. War on Takamagahara is unplayable due to AOE exploits, fix this before bringing people from other servers war is half the reason everyone plays new world.
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⚜️⚔️Savag3Calib3r⚔️⚜️
(@savag3calib3r) reported
@playnewworld When is the killing people’s GPUs bug going to be addressed ?! I was enjoying the game and want to play it but I refuse to risk my new 3080 being bricked and as far as I have seen @amazongames has yet to address this issue in any capacity!
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ナオミ nada
(@KindToAllKinds) reported
@NomNomAproved @playnewworld The lag is so bad throughout the day in various towns that you can't use trade. Won't let you buy or sell things. Using skills in open world are delayed when large groups fight each other. Mobs teleport around.
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Mert Karalar
(@wirwlos) reported
@xiJonzo @playnewworld well a healar can heal double of my damage in 6 sec so in pvp or territory wars its impossible to kill them even with full dps build so thats annoying. i hope they will fix it
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Damian
(@Ghausght) reported
@playnewworld How was reap not in this update? its been broken for over a week. Taking Gravity makes the skill no longer to damage or heal, its literally game breaking. Thanks for this update though. Game has many bad bugs though, feels like beta. Sadge
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ApathyInternational
(@LukahPrime) reported
@playnewworld If they're updating the server transfer, they probably need all servers down. This game is also 2 weeks old, I'm sure the server mx times will be improved
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Luděk Otta
(@LudekOtta) reported
@playnewworld jesus 5 hours down for a pitty 180mb update..what a pathetic studio..every other thing is broken in the game, i dont get the hype..game is poor
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ApathyInternational
(@LukahPrime) reported
@BulletGoof @playnewworld If they're updating the server transfer, they probably need all servers down. This game is also 2 weeks old, I'm sure the server mx times will be improved
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Danny Harll
(@ReleNtless1gVAL) reported
@NoxieProxie @VexiusxWoW @playnewworld Some people work nights, Some people work from home, either way its still dumb to do the updates during the day and especially during peak times, just do it during the night and the problem is solved instantly.
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StarhawkRanger 💚💙
(@StarhawkRanger) reported
@playnewworld This is not quite fixed, "Fixed an issue where the abandoning event notification could sometimes persist after the player abandoned the event." Sometimes it doesn't show for several hours, but there it is. If you die during one it shows up several hours later as well.
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Eh_Vix
(@eh_vix) reported
@DarrinHarris @BulletGoof @playnewworld Yup its bs. Never had this problem with other games. They always do maintenance middle of night for everyone
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realHorst
(@realHorst2) reported
@mistermfmike @ErisRavyn @playnewworld "Hey, what about issue X?" "Hey, how about you just stop caring about issue X?
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Scaramooch
(@ScaramoochGames) reported
@playnewworld "Fixed an issue where players could respawn as a corpse." - I'm envious of those who had the luxury of experiencing this bug.
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Mimmz
(@Ascendtrick) reported
@playnewworld How about the “pending invite” bug that’s literally preventing me from joining outpost rush? Saw a bunch of people having a similar issue on the forums.
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GamerSimplistic
(@GamerSimplisti1) reported
@playnewworld When are you gonna fix swimming?
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Cryptᕫ
(@Crypt0rTM) reported
@playnewworld guys is this a joke you didn't fix T5 Azoth staff for the portals? 🤡🤡🤡🤡
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sb
(@sb36849016) reported
@playnewworld can u fix the lvl5 azoth staff cannot finish the 65 corrupted portal bug..this lasted for at least one week without fix
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sb
(@sb36849016) reported
@playnewworld plz fix the lvl5 azoth staff cannot close 65 corrupted portal bug.
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David Winder
(@StealthyAssassn) reported
@BulletGoof @playnewworld We should be thankful thy are doing these updates and working on bettering the balance and fixing the issues that need to be addressed. I for one as an EU player am not bothered by the downtime being when it is. Welcome to MMO life. Missing a few hours isn't killing you.
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pAreus
(@PPAREUS) reported
@bestsniper20k @playnewworld that's exactly what i'm criticizing it's an issue! You shouldn't need more iron ores to craft an orichalcum ingot than the orichalcum ores. That would only make iron more valuable. Hence it's not worth it at all to reach level 175 gathering when u can buy starmetal for 0.01g
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Zurilia
(@_Zurilia) reported
I got a 12 hour shift coming up today and tomorrow... I'd love to login! Lets speed up this maintenance for this baby size patch. Kthxbai @playnewworld
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Zoveria
(@Zoveria1) reported
@SilvaMandy1 @DevNFPS @playnewworld It doesnt matter if its an elite zone or not? My issue is with mobs chasing you for an excessively long distance yet retreating because theyre well outside of their zone. Yet they can still chase and attack you. My issue isnt with whether the enemies are elite or not.
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Cash
(@Cash07417245) reported
@playnewworld Oh man, a game that has been out for less than a month is taking the servers down to fix parts of the game. Oh no! What am I going to do if I have to play something else or actually eat real food!! Just get over it. Would you rather the fix, or things to stay broken?
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Rhianna, Moon Dancer
(@ringdingdingo) reported
@Alleb40364748 @playnewworld It's 9pm for my area, and even then they did not take the servers down at that time, despite the warning bar clearly being displayed at the bottom of the screen and servers in other regions all being down. Communication is terrible.
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NomnomAproved
(@NomNomAproved) reported
@KindToAllKinds @playnewworld what lag i dont get lag wile playing at least not anything worth complaining about i think the lag might be ur internet or conection to server not trying to start anything just stating that there is no real lag that iv noticed
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Wasaburashi
(@wasaburashi) reported
@The_Young_Prodi @playnewworld aaah yes why fix the code for everyone when they can just spend another 1500 euros for a graphics card that MIGHT work smart thinking
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Connor ಥ_ಥ
(@CNNRLAW) reported
@playnewworld Can you fix that bows dont actually fire arrows on reticle and instead actually fire slightly to the left
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Herman Tremblay
(@HermanTremblay) reported
@playnewworld Imagine, if you will, taking 2-3 hours to shut servers down, apply patch that was announced 12 hours ago and then restarting servers. Imagine taking more then 20 mins...
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⚜️⚔️Savag3Calib3r⚔️⚜️
(@savag3calib3r) reported
@gimazaluke @playnewworld @amazongames Mine doesn’t and hasn’t seemed to have an issue yet but I’m not willing to open the game again and gamble with my GPU especially during this shortage only a fool would do that 😩