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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Online Play (50%)
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Sign in (25%)
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Game Crash (25%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 La Broque |
Game Crash | |
 Seattle |
Sign in | |
 Ahnatal |
Online Play | |
 Bologna |
Online Play | |
 Rosario |
Online Play | |
 Bern |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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Nezriel
(@NezrielGaming) reported
@playnewworld When are you going to fix the bug that locks a territory out from having war declared due to a nonexistent invasion? Happens every single time a territory gets destabilized on the Midian serve
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Holm
(@holmietweet) reported
@IxTwisTeDxI @playnewworld Tactics and siege play were awful he says. I don’t think you understand how awful the lag is for defenders, disappearing cannon fire, repeaters unable to hit anything because of the slide show. We’ve plenty of evidence this was pre-ordained now thanks to random members
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nerdkid
(@nerdkid50) reported
@playnewworld Fix the bug where when you recall to your house it breaks voice chat
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Nezriel
(@NezrielGaming) reported
@playnewworld When are you going to fix the bug that locks a territory out from having war declared due to a nonexistent invasion? Happens every single time a territory gets destabilized on the Midian server.
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Edmund Ferreira
(@ferreira_edmund) reported
@playnewworld Just got (lag deteced) disconnected mid-game on AP Southeast Zara, put directly onto a 50 person queue! What's going on lads?
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Christian Salvaña
(@csalspeaks) reported
@playnewworld Zara server is broken. Constant DCs and a queue that's not moving.
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whosnachos
(@whosnachosyt) reported
@playnewworld Leaving Dynasty some ppl Crash
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Sami Heiskanen
(@s4mp0) reported
Just saying. @playnewworld server transfer test will cause the EU transfers open at Peak time. That surely will cause problems.
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The Archibald
(@archy2004) reported
@playnewworld Hey can you guys shed any light on this I've updated graphics driver windows the lot fired up new world jump into the game them boom 5.6 FPS even dropped graphics to low same problem... I've tried the fixes They have said from online and don't work GPU is RTX 2060
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Nezriel
(@NezrielGaming) reported
@playnewworld When are you going to fix the bug that locks a territory out from having war declared due to a nonexistent invasion? Happens every single time a territory gets destabilized on the Midian server
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Holm
(@holmietweet) reported
@IxTwisTeDxI @playnewworld Attempting to cover it up, then in the next breath saying ‘we know how to lag war out, pay us and we won’t do it’ and we already have screenshots of purple discussing using the influence exploit lmao. But keep spreading my tweet around, I enjoy the attempts at proving me wrong
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Glermz
(@glermzz) reported
@VIPLeadbetter @playnewworld I know it might not be the best for you Cass but it does make sense the way it is. With that said Outpost Rush will eventually be enabled once they fix it, so you will have a chance of Mini-War PvP without needing a company for it :)
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Michał Ż███████
(@zck555) reported
@playnewworld It's 3rd maintenance and still there is a visual bug on Polish version with 0% stats on perks like luck, etc. That was broken after 1st maintenance.
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Jeremykosm00
(@jeremykosm00) reported
@playnewworld how have you not fixed the bug for the main story quest after finishing tempest heart and not getting the following main story quest after it? how can anyone progress if you have not addressed this issue to fix it
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An Individual
(@frighters88) reported
@playnewworld You guys really need to get your stuff together. Lagging, chopping, weapon pass through, falling through terrain, broken quests. Was this game some kids high school project?
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Robert Montgomery
(@Montyrob4rm) reported
@playnewworld Did we fix the Green Faction rep in Cutlass Key not able to turn in quests? Has been over a week now I have quests completed that I can’t turn in
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Samayō ōkami
(@Wolfremmi) reported
@MalibuDill @playnewworld Not to defend Amazon here but crossregion stuff needs firstly to be build to be able to work. Thats a hardware problem as it seems and not just with a small dev fix done. Could be months till this is implemented.
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Lio
(@L__i__o) reported
@playnewworld Dude… i woke up saw the tweets saying, all servers were all back online, proceeded to cancel all my market sells, left the company i was in, just to know the “world transfers” are not working still, now i have my chest full and my character overcumbred :frowning:
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Campbellkazi
(@campbellkazi) reported
So been trying to get New world To work from the update went live and all I am getting now is Error 3005. Create File 32 has failed?? everything before this patch worked. @playnewworld I have fresh installed the game ran it as admin etc and Helpful notes on how to fix Don't'Work
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KR155 🌐 🎃👻🎃
(@KR155_) reported
@pubattlegrounds @destiny1killer @playnewworld Just because you suck at a game doesn't make that game bad. I bet you blame lag for missed shots too......🤦🤦.
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Nezriel
(@NezrielGaming) reported
@playnewworld When are you going to fix the bug that locks a territory out from having war declared due to a nonexistent invasion? Happens every single time a territory gets destabilized on the Midian server
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Samayō ōkami
(@Wolfremmi) reported
@savag3calib3r @playnewworld It got already multiple times explained that the GPUS itself are faulty. Its not New Worlds Problem if EVGA ***** up there Product. Isnt it fascinating that only the 3000 Series and the new AMD Cards are beeing defect.
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Gravy
(@mastergravy) reported
@playnewworld The control of zones needs to be reset like every so often. My server the green beans own everything and no one else is willing to try. The war mechanic is broken.
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Always the Vollain
(@Vol4LifeNDeath) reported
@savag3calib3r @Wolfremmi @playnewworld I’ve got a 2070 super from gigabyte and I’ve had no issues
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NewWorldTheoryCrafting
(@NewWorldTheory1) reported
@magicsenshi @playnewworld If they actually solved the bot problem they'd probably lose about 80% of their player base. It's much easier to get a couple thousand bot wranglers to make and maintain bot-swarms under the guise of sell inggold than it is to actually make a real game for thousands of humans.
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JowlSalami
(@Salomexxen) reported
I cannot read anywhere whether the server transfer in @playnewworld has been implemented after today's patch or not. It is not working for me for some reason.
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WakeMyLight
(@WakeMyLight1) reported
@playnewworld every time I launch the game atm, I get a connection error and my character doesnt show up at all. it also keeps showing my twitch isnt linked, even though it is. anyone else getting this? are yall aware of anything?
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Rostyslav Tykhyi
(@xVillanx) reported
@playnewworld is it joke or what? for 1 hour hellheim down 2 times... creeps spawn is broken as fck... amaZOOn stop this ****...
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EDiMkAtaNa
(@EDiMkAtaNa) reported
@playnewworld Still waiting for you to fix some quests such as the Living Crystal ffs it's been ages
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Jacob 🇨🇦
(@PvtProblemsgg) reported
@CouRageJD @playnewworld Proposal for you @CouRageJD Join my server and dont tell anyone the server. We have a purple plague issue that needs to be eradicated. The issue you're having is that you a a streamer.