New World

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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.

Problems in the last 24 hours

The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

New World Outage Chart 12/01/2025 05:05

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Most Reported Problems

The following are the most recent problems reported by New World users through our website.

  1. Sign in (86%)

    Sign in (86%)

  2. Glitches (7%)

    Glitches (7%)

  3. Game Crash (7%)

    Game Crash (7%)

Live Outage Map

The most recent New World outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
FranceNîmes Sign in
FranceSaintes Sign in
United KingdomPorth Sign in
GermanyAßlar Sign in
GermanyAnnaberg-Buchholz Sign in
FranceVagney Glitches
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

New World Issues Reports

Latest outage, problems and issue reports in social media:

  • Darren_Dawson Darren Dawson (@Darren_Dawson) reported

    @playnewworld A discount isn’t going to fix the servers, the broken game loops or dead servers. The PTR was a start, the short test window was a mistake and adding more players to the mix will only do one thing, create more ex-players. The potential is right there, just out of reach.

  • TonyNuMetal Tony (@TonyNuMetal) reported

    @playnewworld And again problems in Europe servers, is amazing how we paid the same than others servers, but have more problems and less time to play. Good Job to the developers, is a pitty we can't reepay the game back.

  • Irenicus71 SomeoneSomethingSomewhere (@Irenicus71) reported

    @minofwarhammer @playnewworld I could name you dozens that have done this after launch. Would you prefer a game with issues that ISN'T patched? You didn't think this through, did you?

  • svent0341 Svent0341 (@svent0341) reported

    @playnewworld I didnt get any compensation. Is that the issue you're investigating?

  • Eglanel Eglanel Indrandir (@Eglanel) reported

    @playnewworld I mainly explore, I craft for myself, I use the market now and then to buy items/tools. But honestly, the number of downtimes this week is horrendous! Either fix it or stop implementing untested patches. You appreciate our patience? it's pretty much gone.

  • Markrow88206679 Mark rowlands (@Markrow88206679) reported

    @TheyCallMeJuzou @playnewworld Its not a billion dollar company its a trillion dollar company, and first time errors are all well and good and everyone makes mistakes, but if you do not learn from them then what is the excuse? Its just not good enough

  • PragueSks SKS_Prague (@PragueSks) reported

    @MsFireGG @playnewworld I Believe this Is the issue because people got exactly 100* more then trhy should get.

  • HuskerTheHutt Husker (@HuskerTheHutt) reported

    @playnewworld you dumb-*** mother ******* are so ******* lazy that you would rather disable huge portions of content in the game and let your player base slow die than fix them. Lol, you are some ******* top-tier scam artist mother *******.

  • bob_chichinske Bob Chichinske (@bob_chichinske) reported

    @playnewworld has so much potential and it really sucks to watch it getting dragged through the water because update after update something new breaks....just take servers down for a ******* week and fix the game.

  • PragueSks SKS_Prague (@PragueSks) reported

    @MsFireGG @playnewworld Because 1000.00 in US and 1000,00 in EU, it made many issues. SQL :-)

  • Dries_1979 Dries van den Enden (@Dries_1979) reported

    @playnewworld Apologize for breaking the game AGAIN? Better take some time to really fix the issues and do a relaunch. Most actions taken untill now had a negative impact on the game experience. Most issues are not fixed, but patched and keer re-appearing.

  • KinWanteD Richard (@KinWanteD) reported

    @playnewworld hello development team i hope you guys wont ruin the game as EA did with incompetence with SWTR now their game is free to play they had wery similar issues when they released the game most of community of players felt like they paid for pre Alpha version of the game

  • Irenicus71 SomeoneSomethingSomewhere (@Irenicus71) reported

    @playnewworld What about the game breaking issue of NO MAIN QUEST which means NO AZOTH STAFF? I've reached out to support but nothing.... I love the game but this is really frustrating

  • time1382 time138 (@time1382) reported

    @primegaming @playnewworld I had to recieve mine from the drop down menu in Twitch. Unlike every other prime gaming offer, thus particular one shows up as "locked" in the Amazon app and website. Even the link in the post takes me to the Robinhood 2 pack. So, if you have this problem, try Twitch

  • Scavstar Scav (@Scavstar) reported

    @playnewworld You need to rollback the whole servers, not just characters.. Otherwise this is bullshit.. People has already bought alot of items with the massive amount of money, so the only way to fix this all is to just rollback everything.

  • HuskerTheHutt Husker (@HuskerTheHutt) reported

    @playnewworld Can you investigate the issue of how your development teams are so utter **** that every patch they break the game further causing the player base to recoil away for this **** show.

  • DavidTradesFx David 💎🙌🚀 (@DavidTradesFx) reported

    @playnewworld Anytime I try to play this game it's just down or under maintenance please fix the game 🙌

  • krankonehsler KRANKONEHSLER (@krankonehsler) reported

    @playnewworld Temp-Ban every player, which exploited the additional amount of gold received, by blatenly buying everything from the market! Instead of simply reporting the issue, those few players exploit this bug and ruin the playtime for hundrets and thousands of others!

  • autisticburger Rhynhardt Burger (@autisticburger) reported

    @MUNCHiiS_ @KayreeTV @playnewworld just remember it is a brand new mmo, even WoW was like this in the start. You fix one thing in coding and 20 other things break. Its going to be a while before the game is perfect

  • esfat0 Esfato (@esfat0) reported

    @playnewworld good way to lose players you have been pulling the server for 2 days you fix 1 thing you spoil 10 for God do you know what the testers are before sending the updates ??????

  • RagingJackal Jackal (@RagingJackal) reported

    So as of now @playnewworld has disabled 90% of the most recent patch they were pushing out. Way to ******* be. Way to take what little confidence was left and drive it right into the ground. Announcing horti gear fix and comp and then removing BOTH is a massive ******* LOL

  • KAlsonbaty KareemAlsonbaty (@KAlsonbaty) reported

    @playnewworld we already losing our patience with this game 3 days cant play 1 Hour without server crash .

  • AsapCorpJF AsapCorp. (@AsapCorpJF) reported

    @playnewworld wake up and let us, multibillion dollar company and can't afford some research how to optimize a game, fix bugs, and add more than 3 models of mobs. Clown show it is.

  • LOLUBROKE LOLUBROKE (@LOLUBROKE) reported

    @playnewworld What a supportive community we have. Lets rush them even more so they can quickly fix the mistakes and put the servers back online without mistakes..

  • depawky Lark (@depawky) reported

    @playnewworld freeze and crash after new patch, cant play the game!

  • CJ_Carnage CJ Carnage (@CJ_Carnage) reported

    @playnewworld WTF! Servers down again!? So sick of this! Barley able to get time to play and when I do, the servers are down.

  • AsapCorpJF AsapCorp. (@AsapCorpJF) reported

    @playnewworld wake up and let us, multibillion dollar company and can't afford some research how to optimize a game, fix bugs, and add more than 3 models of mobs. Clown show it is.

  • krankonehsler KRANKONEHSLER (@krankonehsler) reported

    @GeezerGaming89 @playnewworld The exception isnt the rule, like you stated. Small amounts can be deemed as accidents, but using huge amounts of bugged money for your own benefit. Thats criminal behaviour and deserves a perma-ban in severe cases, tbh. Because of those few players, the issue got even worst!

  • DarkbyDesign19 NE29 Rags to Riches (@DarkbyDesign19) reported

    @TheBadassRogue @caustic_demon @playnewworld well no they couldn't because of the weight issue

  • MsFireGG MsFireGG (@MsFireGG) reported

    @PragueSks @playnewworld I cannot do anything but laugh at this… guess better than crying. Surely I’ve never made similar error in programming 🙄 but to let this go live……