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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Sign in (86%)
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Glitches (7%)
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Game Crash (7%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Nîmes |
Sign in | |
| Saintes |
Sign in | |
 Porth |
Sign in | |
 Aßlar |
Sign in | |
| Annaberg-Buchholz |
Sign in | |
| Vagney |
Glitches |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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Jonathan_XPR
(@xpr_jonathan) reported
@playnewworld Hey I would like to know if you are going to fix the problem with te disappearance of tracking mining ore and animals in the compass. I need to relog every time to fix it and it’s a problem when servers are full
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JBr
(@Castled92) reported
@ikeptyourcat @playnewworld I think its due to our populations, and wars starting at this time. My server Valhalla is down from massive lag spike
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Daddy_of_4
(@Daddyof44) reported
@playnewworld There is a very annoying issue while dueling. When you switch to your other weapon the 3 ability’s light up for the next weapon but the weapon itself doesn’t switch over so it makes you think you are using the other ability while your really not unless you look at your weapon
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Celji
(@Celjii) reported
@playnewworld any update on the "Lag detected" issue that is still happening?
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TheUntouchable
(@T_Untouchable7) reported
@playnewworld Fixed an issue causing the barrel to not appear in “Pirate Stance” emote." there is a barrel?? lol
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Alice
(@AliceFelis) reported
@playnewworld valhalla is constant lag detected for those still in, and those that left and tried to get back it says maintenance. status page shows none, did you bring the server down without saying anything?
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SpotonuTTV
(@SpotonuT) reported
@playnewworld Anyone else have high ping issues tonight? Been fine until tonight
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Mr.Nice
(@Mikes_gaming90) reported
@playnewworld Hey is City Of Brass under Maintenance cause I looked on your sever statues it says it's fine but when I try to login it says under Maintenance
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Pasiphae
(@lustfulpasiphae) reported
@playnewworld what is with these crashes and then login error/world under maintenance messages when PvP wars are happening.
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Matthew stone
(@mattdogg0617) reported
@playnewworld fix us east sever Carabas infinite loading screens and fast trave broke can't interact with anyone multiple people haveing this problem
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Myst 🇲🇦
(@mystvb) reported
@bxbblegumbarbie @playnewworld Minor issue for now they need to focus on the servers, but I understand 👍
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nico 🖤
(@nicotwitchh) reported
@playnewworld Pls don't lag me out for the third time today. This queue is brutal and I'm crying.
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wakkytabbaky
(@wakkytabbaky) reported
@playnewworld yea if you could take a look at your login servers that'd be great, they seem to be down
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Jon
(@Lyrcmck) reported
@playnewworld Love how you doubled down on the AFK stuff when the main issue is server capacity. Kicking 100 people who are AFKing to avoid queues of 700+ people isnt going to suddenly free up 700 slots
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ProdigyLegendz
(@ProdigyLegendz) reported
@playnewworld Will this fix the issue with people not spawning into war and then spawning in town being killed by pvp?
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Rafael Moraes
(@RafaMoraes91) reported
@playnewworld when are you fixing these insane queues? It's impossible to login at night
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AgentNorth
(@AgentNorthTV) reported
Dear @playnewworld - US EAST Valhalla seems to be having some server issues. Some are playing no problems, rest of us are either dcing, or are unable to connect to queue or server
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Ethan Price
(@Paradox_EP) reported
@playnewworld So tracking/compass bug still going to be around? Sick. Only been a problem since closed beta.
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*fusion.*
(@FusionRL_) reported
@playnewworld Did they fix Amarine Expedition on some servers?
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🌈shakesfists🌈VACCINATE🌈BLM🌈ANTIFA🌈
(@ikeptyourcat) reported
@playnewworld I got a "Lag Detected" and was booted from the game, and now I am getting "Server timed out while waiting to spawn player" repeatedly. I am seeing on the forums that the only way to get around this is to start a new character. Is this true? How long to a fix?
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Musty Gorilla
(@Sweaty_Fat_Nerd) reported
@Lyrcmck @playnewworld My que went from 1600 to nothing. If you followed a streamer somewhere thats your problem not theirs.
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Jon Bronson
(@Chief_SlappaHo) reported
@playnewworld Windward city on Cantahar US East is broken
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Mark Drake
(@themarkdrake) reported
@playnewworld Is this the reason for Morrow being down "for maintenance"? Your server status page is lagging behind, and people are wondering why their servers are going offline (US East).
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Travis Bass
(@TravisBass1997) reported
@playnewworld Did yall have a bunch of servers just crash?
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Poet
(@poetlol) reported
@playnewworld Fix the cosmetic bug with the faction medium weight chest piece
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Bye Simmons
(@Eagleshive) reported
@playnewworld Amrine is broken, and play for a fix soon? Plz help.
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Grizz
(@grizzbehr86) reported
@playnewworld servers down?
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Jon Bronson
(@Chief_SlappaHo) reported
@playnewworld got disconnect from game then trying to log back in and says "login unavailable, world under maintenance" but my friends are in it.
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Melina💫
(@Melisabrox1) reported
@AaronJCarson @playnewworld @instagram I also got similar issues and support service ain’t doing anything about it, so I contacted citrix_online on Instagram he successfully fixed my account today, he’s legit and reliable.
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Wolfjaw
(@Wildjawgaming) reported
@playnewworld Is this why I can't login because "World Under Maintenance" - yet I still have friends on the server playing. lol