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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Sign in (75%)
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Online Play (13%)
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Glitches (6%)
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Game Crash (6%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Nîmes |
Sign in | |
| Saintes |
Sign in | |
 Porth |
Sign in | |
 Aßlar |
Sign in | |
| Annaberg-Buchholz |
Sign in | |
| Vagney |
Glitches |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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Simon Levente
(@simon_levente_) reported
Hey @playnewworld I stucked in the house, cus i want it check it out. Then i didnt get any solution i had to restart the whole game. I was in a 1300queue and got kicked 2 times now im sitting in a 2200queue. Fix your game, or get me in the game, and help me get out of the house!
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Patchy
(@IpatchyI) reported
@playnewworld @amazon fix your damn Server qeues #NewWorldMMO #NewWorld That is pathetic @JeffBezos
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Zuulka
(@Zuulka) reported
@playnewworld That selfish behavior is a real problem...because when someone got a slot in a server, he never release his slot all day being half afk, locking the line...and preventing turnover
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Syntaxis
(@syntaxis998) reported
@dapper_yeti @Jacques10170797 @playnewworld From a developer perspective they did everything right. Sure there are queues but that’s better than flooding a server caused it to crash and then no one can play compared to 2000. Just wait a few days for more servers.
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GODJKL
(@godjkl) reported
@playnewworld The purple button to connect my Twitch is missing, is there a new/different way to login? Thanks
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Mickael
(@FatherOsborn) reported
@playnewworld Why is there no grace period in the event of a game crash or sudden D/C from queue? Just give people 2-3 minutes to get back to where they were. Alternatively focus on increasing server population, quite unfortunate that wasn't experimented with prior to launch or on launch day.
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MisterCanario 🇮🇨
(@MisterCanario) reported
@playnewworld This is a ******* JOKE, I was on 1700 queue . For any reason, "internal error log out" and i have to restart the queue. Now on 3900. Increase your 2k Cap please. I cannot create a new character because im a 24 level already. Dont waste our TIME
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TheGoooRooo
(@GoooRoooGaming) reported
@playnewworld stream today delayed until I can’t get internet back. @comcast is having an outage, Wish they were not the only provider in my area because they stink! Always something with crapcast!
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London Crow
(@ZaBoy3) reported
@playnewworld @the_daemonic Or not playable as is the case when you have to queue for hours ,get an error message and have to start queueing all over again.....
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zıkkım
(@damatsancisi) reported
@playnewworld @mm_cornerr_rep_timeout this error shows up and the game fails even in first run. good job.
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Malik Hjorth
(@MalikHjorth) reported
@playnewworld when is transfer between servers planned to get live? As I understand it Amazon offers free transfer to bring down que times. I accidently created on a high pop server with +3k in login que
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Duarte Pereira
(@DuarteP31551583) reported
@geoffkeighley @playnewworld Instead of bragging, fix your HUGE queue times issues and do something about people getting kicked from queue (happened to me twice already today when i was in position 200). Itss actually sad that they are considering a sucess a game launch that has over 150 000 people in queue
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✨ radio ✨commissions : open
(@pinewoif) reported
@playnewworld Voice Chat still not working after 9+ hours of play time : ) .
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Ernesto Barrios
(@Nastor) reported
@playnewworld I need to wait between 2 or 3 hours to enter any Spanish server. When u will fix this or how? Please, tell me when.
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Hadukenn_
(@Hadukenn_) reported
**** you @playnewworld why release an MMO with 2K cap & no disconnect support, you absolute ******* gronks.
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Alejandro L.
(@Alejandrotbst) reported
@playnewworld @the_daemonic Yes, just if u can go inside the game. More than 2 hours waiting from 33 place, 30 minutes at 5 place and then queue error. Lets go again. Shamefull.
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theescombiens
(@Josh1P) reported
@playnewworld Opening new servers is not fixing the problem this is getting ridiculous, wait 2 hours to play, play 5 minutes and disconnected from the server now I'm in a queue of 1657 fix the bloody problem
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sylareth
(@sylareth) reported
@playnewworld @samyhasnn I cant believe a server supporter and supplier as Amazon cant fix this faster...awesome, but the queues, not the game, havent seen it still since launch... At least be respectful and dont feel so proud of Number of players, we are not players, we are waiters.
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Gokhan Coskun
(@SlazzoHD) reported
@playnewworld I got errors on the queue and get 2300 back while ı was in top 200 before an hour ago, Good job New World!! trash servers
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Kerem
(@kerembuda) reported
@playnewworld Can you please tweak the login screen GPU usage? I wait around 4-5 hours to get into server(Asgard), and while waiting the game uses %100 gpu and overheats my pc. Thanks
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Jerald Medvin
(@jerrylive365) reported
@playnewworld Get this game if you like waiting in a login queue for up to 4 hours.
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MercTheFirst
(@MercFirst) reported
@playnewworld @briixxloveee Ok. Do it. Ppl are getting sick of waiting in queues for hours and then they get kicked out of the queue due to some stupid error.
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anemicyeast
(@J_miller102) reported
@TacoBlLL @playnewworld It was mainly faulty cards that were experiencing the issue EVGA and others replaced the card. Turn on Vsync and cap at 60-120fps and you’ll be fine.
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Elliot
(@ElliotAdams94) reported
@playnewworld stuck in the immoveable ‘Joining starting zone’ queue - position 1 for several hours, have closed and reopened the game to no effect. My character called Talliwhack, level 15 on the Gaunes server EU. It appears this particular queue is completely broken.
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Uomo nel Pallone
(@UomoNelPallone) reported
@playnewworld Day 2 and same servers problems. Not bad.
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harish chandra
(@harish_madiri) reported
@playnewworld @builderboy10001 How are people supposed play with high ping to all the other servers from asia? If there is 1% lag it will disconnect from the server and the player is supposed to wait for half an hour or more to get back in to the server.
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🍞 ˗ˏˋ Lindsy ˎˊ˗ 🍞
(@WheaT0ast) reported
@mistertrolex @playnewworld I was having issues yesterday too, it was so bad. I ended up undervolting my cpu slightly and turning odd turbo, then my husband came home and fiddled with the fans to get them working more efficiently. A messsss.
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Addect
(@addect7) reported
@playnewworld LOL, i have ADSL connection and i get disconnections every few minutes, from 500 queue to 1000, now 2500 every time i disconnect i go way behind, unplayable
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RektCryptoBull
(@rekt_bull) reported
@playnewworld Why does my laptop run at 100% while I'm in the queue for 4 hours. Fix this, your, ruining my laptop and my hopes for this game.
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Jose Alberto Valerio
(@MaximoValerioW) reported
@playnewworld @playnewworld Excuse me, when are you gona put severs whit 5k limit or more? the map right now is really big to 2k so we dont need wait 3h o more to enter and can play only 1h. Is imposible play because when i stay in 500 position i get a connection error and star again to wait