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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Sign in (67%)
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Online Play (33%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 St. Catharines |
Sign in | |
 Hamburg |
Online Play | |
 Bologna |
Sign in | |
| Darmstadt |
Sign in | |
 Sydney |
Online Play | |
 Saint-Martin-des-Champs |
Glitches |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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Miggy
(@Miggy87x) reported
@playnewworld Quit banning people for no reason this is a game not the amazon shop get your customer service game up a notch ******* dog dudu customer service
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Ethan Price
(@Paradox_EP) reported
@nzsonleo @Squirtl3_On_M3 @playnewworld They legit said to play on a lower pop server and that u could transfer to any server after that when they got it up and running. How do u not see the problem? If they hadn't told people to just play on lower pop servers and wait for server transfers then there's no issue.
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Ari
(@nzsonleo) reported
@Paradox_EP @Squirtl3_On_M3 @playnewworld I see the problem. I see that it's a problem for other people. I see people haven't yet grasped the nature of game developers and how they continually over promise and under deliver. They see amazon and expect perfection. They see words and read it as something else entirely.
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samu
(@samuu_rg14) reported
@playnewworld We are having problems in the second dungeon, we were in the boss and two of us got disconected, now when they enter again the boss got restarted. We need help
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Ethan Price
(@Paradox_EP) reported
@nzsonleo @Squirtl3_On_M3 @playnewworld Fixing emotes seems to be a priority. That's about it. Quickest fix they've had yet is a barrel not showing up on an emote. I'm not sure you understand development but to not have ever looked at controller support on a game you want to bring to console, doesn't add up.
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TheBurger
(@TheBurgerTTV) reported
@nzsonleo @BlipoStream @playnewworld "logic". If your friends are on a locked server you can't transfer to theirs. That would mean you would not be able to play with your friends. Don't use words like logic when you can't even use it yourself. Get your hands out of Bezos pants and realize there are issues.
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Neilan 🙃
(@xNeilan_) reported
@Asmongold @playnewworld Currently only 2 NA servers are listed as Full on their website. Shouldn't be much of a problem really.
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TheItalianStallion321
(@TStallion321) reported
@playnewworld i also deleted that file, right clicked on the launcher.exe file, ran it as admin and that is also still not working.
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SlowPlay
(@MikeFrancoeur6) reported
@playnewworld How about u fix ur dogshit laggy servers
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SenateHD ✳️
(@Mr_Eddies) reported
@Faders_ @themainvoli @playnewworld Easy fix. Make the files for eac and new world trusted with your anti virus. Then restart your computer. Fixed it for me
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Hootie
(@Hootie7052) reported
@playnewworld it’s pretty wild that you all are blatantly ignoring people asking the same question on literally every post that you guys make. Great customer service.
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Ryan Happer
(@ryanisright2515) reported
@Mod3rnPlay3r @playnewworld It's a Discord issue, disable Discord in-game overlay
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Ethan Price
(@Paradox_EP) reported
@nzsonleo @Squirtl3_On_M3 @playnewworld It's a service actually. It's a living game. Not a play through and be done. So they actually have to cater to the fans or the game dies and they lost money. That's how MMOs and other service games work. If netflix pisses everyone off and everyone leaves they are ******.
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CallMeCraven
(@CallMeCraven) reported
@playnewworld Mag Mell server is screwed! Territories flipped control without wars, mass invasions and downgrades, Perma food buffs. Fix your game!
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Warfyre
(@Warfyre86) reported
@playnewworld Need to fix this and allow transfers to any server, full or not and in any region, or half the playerbase is going to quit now before sinking any more time into this game.
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ZuwuTV.eth 👻🎃🦇
(@ZuwuTV) reported
@Asmongold @playnewworld This is a major issue tbh
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Ape
(@Squirtl3_On_M3) reported
@nzsonleo @Paradox_EP @playnewworld Terms of service and legality are not the conversation and are irrelevant to the topic. They said something would be possible then do the exact opposite with zero explanation. That is a lie.
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NeroBlackrose
(@BlackroseNero) reported
@kates_baked @playnewworld They literally just said it wasn’t up to their standard and they are trying to fix it, ******* relax.
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Ape
(@Squirtl3_On_M3) reported
@nzsonleo @Paradox_EP @playnewworld And they don’t bother to explain why it isn’t. Your defense was terms of service which was quickly dismantled, and now “game only 40 dollars” as if that has any relevance or adds strength to your argument.
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Misterragtag
(@AyloTaylo) reported
@Paradox_EP @playnewworld I agree that's where the problem is but I never believed in what they said word for word because full server is full not full plus more people I always thought they couldn't deliver on full servers bring added to but they are working on making servers not full by adding space
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Ape
(@Squirtl3_On_M3) reported
@nzsonleo @Paradox_EP @playnewworld I want a detailed explanation to why the largest company in the world with the largest cloud service in the world is now incapable of region transfers despite saying there would be. You see where the issue is? There is zero explanation to the change. Just the change.
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Ape
(@Squirtl3_On_M3) reported
@playnewworld My god this companies communication skills are abysmal. Not allowing region transfers despite previously saying you were is scummy and lazy. Biggest cloud service in the world but cannot create the option to transfer from one region to another.
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Ethan Price
(@Paradox_EP) reported
@CouRageJD @playnewworld Dude they can't even fix tracking bugs. They won't be looking into this. Same thing happened on my server. A bunch of people mass reported a company owner. He was banned for 72 hours. This way like day 2.
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sonii
(@sonii) reported
@CouRageJD @playnewworld I've been banned 4 times in the span of 5 days now.. This is definitely a major issue. I believe they're actively working on it
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NQUISTR
(@NQUISTR) reported
@BonusFeatures75 @Asmongold @playnewworld If Olympus isn't full, then he doesn't have an issue
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ilter ates
(@ilterates) reported
@playnewworld I got afk kicked from game while I was attacking in a dungeon. I've been patient with all issues in game but that really freaked me out. What kind of a bug is that?
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TheRealDanMan
(@Real_DanMan) reported
yo @playnewworld Multiefao West is having an issue with whole factions/companies mass reporting other factions/companies for 0 reason. Any help?
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Ethan Price
(@Paradox_EP) reported
@AyloTaylo @playnewworld so they would've been better off creating the character in the server with super high wait times instead of following what NewWorld said to do. Now the servers are locked and they can't get in if they wanted to. That's where the problem is.
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KeptPet
(@aKeptPet) reported
@playnewworld FIX you dead game ffs just got a 3070TI & im having so many screen freezes bricking my game its beyond a joke no wonder people are leaving in droves
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Eric Martin
(@1Martin_Eric) reported
@playnewworld Mag Mell is broken. FIX OR ROLL BACK SERVERS.