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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Sign in (67%)
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Online Play (33%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 St. Catharines |
Sign in | |
 Hamburg |
Online Play | |
 Bologna |
Sign in | |
| Darmstadt |
Sign in | |
 Sydney |
Online Play | |
 Saint-Martin-des-Champs |
Glitches |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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On My Ping!
(@OnMyPing1) reported
@GarffMads @playnewworld If you watched the video, you would have seen that this “bug” is a a literal game design. Only way they’re fixing that it by practically rewriting the games code. Client side issue. Not server side. It’s literally the ability to pause an online game.
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Ryniu
(@Ryniu3001) reported
@5LY_NICK @playnewworld But after character transfer I cannot add anyone to friends list. A lot of people from different servers have the same issue. Maybe server reload will help, I will check in the evening.
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P.
(@SrslySan) reported
@playnewworld @playnewworld there is still no fix on Path Unseen on Reekwater? Can you explain why? There is a lot of Reports and reddit feeds and it is still the third week we can't finish this Questline i'm early now on EU Servers to finish this Quest and we have no chance against 30 Ghosts!
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D-Man
(@NemisizZ) reported
@playnewworld @darkphanlp No, what we need is way more transparency, a roadmap, and daily tweets on the progress with the endless amounts of bugs and exploits people keep finding and what's being done to fix it, the current state of the game are inexcusable, especially for a megacorp like Amazon!
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Shinjifr
(@Shinji_Studio) reported
@playnewworld No fix for crafting/gathering stuff... The % was always at 0%... In French language
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Poor Zone
(@P00RZ0N3) reported
@playnewworld Quest: The Living Crystal, again next unresolved problem for players. How long we will wait for boss to work normally?
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BoymanOhboy
(@BoymanOhboy) reported
@playnewworld Any plans on reworking the economy and/or fixing multiple passive talents that has been broken since closed betas?
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🦅J.Schmidt🦅
(@FreeBirdNL) reported
@playnewworld You guys ever plan to fix the damn bosses from resseting in the Weapon Q chains lol .........
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Christian
(@Marodarkk) reported
@playnewworld When you fix Zygoramet boss spawn? Ridicolous...
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SpoonIsTooBig
(@kamil_milosz) reported
@playnewworld "We have fixed several known causes of players being invulnerable. This issue is a top priority for our team, and we are continuing to track down fixes for additional causes of this issue." Could you be more specific, please? What exactly was fixed?
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Spectre
(@SpectreRealm) reported
@playnewworld so from what I read on patch didn't see fix for reek waters quests in that area as enemy's are cloned in one standing spots
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melts🍥
(@MeltsSzn) reported
hey @playnewworld did you guys fix it so Malevolence spawns in malevolence now? been waiting on completing this for a week now.
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Caharin
(@EliasPatulski) reported
@c_h_e_m @mxxroman @playnewworld This has been known and has been an issue for at least the past decade/s. Yet people complain on things like it's easy to fix, like slapping a slice of cheese on a burger where they forgot the cheese initially.
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Marcel V Martins
(@MarcelvMartins) reported
@catjammersky @playnewworld the main issue i see is people who play this game just a couple hours a day, will NOT FIND anyone to do this quest.
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LeQuack
(@0veX93) reported
@playnewworld I hope you guys are trying to fix the economy.
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HardStuckInChallenger
(@InChallenger) reported
@playnewworld Ok but when do u going to fix light armors? It says 20% bonus damage when actually its only giving around 8%, dont want to talk about how broken are heavy armors and how many people is using it since 8% bonus from light armor isnt enougth, fix it, we losing damage for no reason
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Jamie Potter
(@MrJamock) reported
@playnewworld You've made all the syndicate rank gear look same so no progression dungeon weapons don't look like the picture but more another colour of the current model. You've broken chronicler medium help as it's blue 520 level 60. You have no unique plague doctor skin for light armour
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Danny🐺
(@Dannynhe) reported
@playnewworld Dryad Beast, Malevolence is Bugged and does NOT respawn... We can't complete this Quest... If you can't fix it then please auto complete it #NewWorld #NewWorldMMO
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On My Ping!
(@OnMyPing1) reported
@a01037089_ @playnewworld To fix a game design issue? HUGE difference in fixing a simple bug, and fixing a literal game design issue.
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Andre Pierre
(@ChiefPierre_GMR) reported
@playnewworld Hi @playnewworld, thanks for the update on a good chunk of bug fixes. I'm just wondering if there have been any updates on the legendary crafting items not dropping issue?
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Dakota Woods
(@Barrett99Boy) reported
@playnewworld How about fix the game not Break it more lmao portals are still bugged life staffs are broken beyond un useable. One minute it heals next spells don’t heal light and heavy passives are broken and don’t work what so ever. Portals only work half of the time
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BoymanOhboy
(@BoymanOhboy) reported
@playnewworld Any plans on fixing or rather reworking the deflating economy and/or fixing passive talents that have been broken since closed beta? How do you solve overabundance, or is it good design to just throw away most of the stuff you craft?
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Somerandompirate
(@Somerandompira1) reported
@Ulfberht11 @ReadsAlot6 @playnewworld Yea there is not that many active players maybe accounts but not players i also quit as it is boring,buggy,just not worth my time to grind for a broken endgame i see noone at endgame doing anything but complaining on servers and here so im done with this game
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Praveen Ram
(@praveenram1983) reported
@playnewworld You guys should be happy at least they are taking your issues seriously and working on it, if you take other industries in the market will you be able to say the same? If you are still not happy try building a game your self all the required tools are available in the internet.
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macan
(@macanjee) reported
@playnewworld So you are aware of the bug exploitation during wars, yet, you hesitate to penalize the players taking advantage of this bug intentionally. Is usage of a minimap provided by third party software a bigger problem in your perspective? That's kinda odd.
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Will ⚪ Mekalist
(@Mekalist) reported
Yesterday my house vanished like I never bought it, made a support ticket and today they gave me 2.5k from the purchase but when I try to buy again it doesn't give the 50% discount... So I have to spend an extra 2.5k to buy again? Please fix this. @playnewworld
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On My Ping!
(@OnMyPing1) reported
@Seithis_M @playnewworld It was absolutely not patched. And it won’t be fixed for a very, very long time. It’s literally a game design issue, not just a simple bug.
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HieroFox
(@HieroFox) reported
@playnewworld Is this why I suddenly started getting lag everywhere yesterday?
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On My Ping!
(@OnMyPing1) reported
@Valdrick97 @LarsCanGame @playnewworld They’re not fixing this issue unless they pull a FFXIV and basically delete the game and remake it. It’s a literal game design issue. Client side. If you watched the video, you would have send that.
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Caharin
(@EliasPatulski) reported
@c_h_e_m @mxxroman @playnewworld I mean that doesn't really work as an analogy. A game can work perfectly in QA testing, alpha and beta, network stress test and then completely crash when let into the wild and no one knows why, stuff is found that no QA tester could find etc.