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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Sign in (80%)
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Online Play (7%)
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Glitches (7%)
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Game Crash (7%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Nîmes |
Sign in | |
| Saintes |
Sign in | |
 Porth |
Sign in | |
 Aßlar |
Sign in | |
| Annaberg-Buchholz |
Sign in | |
| Vagney |
Glitches |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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Dan
(@BoxPressRadio) reported
Trying to play @playnewworld but I'm in a queue with 13,118 players and the number hasn't changed in minutes... sooooo I'm assuming the server is 100% full and no one is logging out, or this is a bad bug. Is this a known issue?
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Alex
(@alexandru273) reported
@Jacques10170797 @playnewworld 10k queue is small issue? Servers with only 2k players and all UE servers with huge queues is the worst launch possible for this game.
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Eurofys
(@eurofys) reported
@playnewworld Double the server size. More servers won't solve the issue of many players wanting on the high pop servers.
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KingRulez
(@EdvanioFH) reported
@playnewworld Could you talk if you have a problem with the game crashing? I'm playing out of nowhere the game crashes and goes back to the home screen after 2-3 minutes locked, I've done everything and it's still like that, there's a friend of mine who has the same problem, will they solve it
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Chris
(@Chris08901068) reported
I was expecting problems today.Since this morning I try to get to the server where my friends are (Eu).After 8 hours I was place 1487 and steam crashed.After a relog I was back in 9000+.It's absolutely ridiculous and slowly I'm getting really angry.@playnewworld @PlaynewworldDE
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Diamattis
(@Diamattiss) reported
@playnewworld fix Us east servers please
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Michael R. Säilä
(@pkgfx) reported
@playnewworld 4hours and counting but i have gone from 1800 to 1300 so probably tomorrow i am able to login 🤞
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Ian Shalk
(@LimitZ_US) reported
@avaxafom @Chivashon @playnewworld theyve should've know about this issue before launch
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Haluz
(@HaluzCZE) reported
@playnewworld Can you please give any statement about login queues instead of liking random tweets?
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DayneMagus
(@Daynemog) reported
@playnewworld fix the rubberbanding on Loloi
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Aaron Bisbee
(@Bisbeaar) reported
@playnewworld you've had 2 delays, and a whole year to know that server issues were going to be a problem.
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OCHO 🙅🏾♂️
(@marseilleajama1) reported
@playnewworld Fix your server
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Smrgfgrl
(@Sir_Harlot) reported
@ShowNwo @playnewworld Damn it's like y'all never played an MMO release. Even WoW, to this day, struggles with server issues on a launch. C'mon dudes. Day 1 is the shittiest day to try and play.
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Vitor Vaz
(@Vitor_Vaz15) reported
@playnewworld If only there was a territory claim block untill you guys could fix the queue. Its very unfair for most guilds. Thats my opinion
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Armor9
(@GBUclan) reported
@playnewworld Least it wasn't delayed.....again.....BUT you knew you would have these issues, the betas made that clear. Why you did not stand up additional capacity for launch is just a cheap Amazon move.
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Marcin Liśkiewicz
(@penmarpl) reported
@playnewworld WTF !!!! 2 BETA testing and NOW QUEUE and problem SERVERS !!!!!!!! NICE ****
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Lycis
(@JustLycis) reported
"We are aware that players are having issues with queues and the login bc we made this issue ourselves by capping servers at 2000,I guess @Amazon's #AWS isn't as amazing as they all say. 325.000 ingame, 437.000 in queue,fix the goddam servers @playnewworld #pathetic #NewWorldMMO
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Robokapp
(@Robo35u) reported
@Aratoxic_ @playnewworld You'd lag. Badly.
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EspacioEnBlanco
(@SpaceInBlank) reported
@playnewworld stfu and fix your servers, i've been waiting for 5h to enter on EU Central and the stupid game kicked me out of queue for no reason. ALL THE FUKING SERVERS ARE FULL AND I CANT HAVE A REFUND CAUSE STEAM COUNTS THE QUEUE HOURS AS PLAYED WTF I DONT HAVE A STUPID CHARACTER YET
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fnatic Loeya
(@Loeya) reported
8hr queue to get connection failed error when I'm #626 @playnewworld YIKES
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ZatharoZ
(@ZatharoZ) reported
@playnewworld Let me please game tonight after 1 long day off work. PLEASE! Dont let me wait 3 hours in a que.... Please fix it! EU server
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Andrew Porter
(@defsdoor) reported
@playnewworld Queue of 20 on Eridanus - 30 minutes to get in - failed to login twice - back of the queue
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Jonas Wulf
(@jonas_wulf) reported
@playnewworld please fix the Login queue. Ober 20 minutes and My Position are the Same. On the Server are so Many afk People. Please fix it.
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ChristoUS82 💚
(@ChrisPlacko) reported
@playnewworld steam launch errors, cant launch game, easyanticheat blocking game - fix it
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The Ginyu Force
(@manuallove7) reported
@playnewworld Waiting to Login = so bad -1
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jarn 🇱🇧🇱🇻🇦🇺
(@jarnjulien) reported
@NickWeikert @playnewworld this is what i was thinking too, but i believe if a large number of people request refunds after sitting in queue for 10+ hours (which im sure many will) i think steam or wherever will issue refunds. at least i hope so
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Señor Bander
(@Srbander) reported
@playnewworld Log in and kick every player that is running in a corner with a stone on the W, and yes, fix the queues problems pls.
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Qpan
(@detpackman) reported
@playnewworld login queues are expected
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Jns
(@Jens_DoKi) reported
@playnewworld fortunately there was no alpha/beta for the game... where such problems could have been solved already...
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@Hudwinks
(@Hudwinks1) reported
@playnewworld omg what was the point of beta if you did not FIX **** with queues????????????????