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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Sign in (92%)
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Glitches (8%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Nîmes |
Sign in | |
| Saintes |
Sign in | |
 Porth |
Sign in | |
 Aßlar |
Sign in | |
| Annaberg-Buchholz |
Sign in | |
| Vagney |
Glitches |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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SirTitan 🐺🐺🐺
(@S1rTitan) reported
@playnewworld Wars need to be fixed. Need some balance on Axe/Life staff. So many broken things in this game...
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DTOX 🚀
(@itsdtox) reported
@Teknifye @playnewworld That's exactly my thoughts. It doesn't really feel rewarding as you grind/level. The leveling milestone aren't enough. A good MMO needs a good time sink, but having something more to break up the monotony while also levelling would be nice. Typical problem with most MMORPG's.
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Z
(@ziyad123132) reported
@playnewworld @yesYesYYYEEESSS pls ffs fix amrine dungeon its bugg
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CampbellKingdom
(@CampbellKingdom) reported
@BraincageGaming @playnewworld The Expedition lag has been so bad we didn't even notice the issue you're describing. We also have had a mix of ranged/melee so not so many people stacked up so maybe that helps.
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Sam
(@Sam_Isaac8) reported
@playnewworld @Mevolent_ Great to see how serious the dev team is taking these issues. Maybe fix your broken game instead of insulting your fans who paid 40€ for your crap. Thieves.
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HYDRATE 🇺🇸
(@Clicks_42) reported
@playnewworld increase the cap and you wont have these issues. i hate afkers as much as the next guy, but the afkers are a side effect, not the issue
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Unkownperson101
(@Unkownperson101) reported
@playnewworld I agree that people auto running on wall os a problem but the queue is the main problem that only issues relays on you development team that needs to fix and fix fast.
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nathan.
(@SacreddUK) reported
@playnewworld who would I contact with an issue redeeming my Twitch skin drops, I've watched the required amount of time etc and on twitch showing all my drops redeemed, My account is linked and I received the twitch prime exclusive skins, just not the drops?
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BattleStation1
(@BattleStation_1) reported
@SheepDenTV @playnewworld Unfortunately This is a perfect storm people are scared to sit in a 2-3 hour queue but yet still have IRL stuff to do. I really hope New World fixes these issues. a 10-20 min wait for queues are fine but exceeding that is to much.
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FyrFighter VFL
(@FyrFighterT) reported
@playnewworld Fix the server problem, dont come up with dumb solutions create more of the problem! You are treating the symptoms and not the disease.
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Vinh
(@achillesx90) reported
@playnewworld Is the Australian server down? I cannot find my world!
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Samz
(@samz_rl) reported
@playnewworld this game gonna die because you queues if you do not fix that
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Nathan Stienbarger
(@DarkBiCin) reported
@playnewworld can you please fix queues. I shouldnt have to wait in a 2 hr queue to get into game for 30 minutes just to crash and have to wait another 3+ hours in queue
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Oiteluveth's
(@Moveth) reported
Waited for 3 hours through a 900 person queue just for it to disconnect me when I was 3rd in line. **** @playnewworld. Your company has more resources than literally ANY OTHER ON THIS ENTIRE PLANET. Fix your ******* **** idiots.
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FyrFighter VFL
(@FyrFighterT) reported
@playnewworld Fix the server problem, dont come up with dumb soloto create more of the problem!
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Paws
(@PawsTTV) reported
For a game that prides itself on the war aspect and territory control, honestly I feel disappointed to have a server restart in the middle of the war. For a PvE problem that's been an issue for days. OK! I'm disappointed #PLAYNEWWORLD
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Justin Neal
(@justin_neal) reported
@playnewworld First expedition is unplayable on Charbydis due to lag.
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DankDylan
(@DankDylan99) reported
@playnewworld the xibalba server is having massive ping issues. Everyone in global is talking ab it too
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Chosenome35
(@chosenome35) reported
@maarten_2020 @playnewworld Then continue to whine idk what to tell you, they said what server size was going to be y'all decided to play on one server that's nobodies issue but yours.
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TrustyTea
(@_TrustyTea) reported
@playnewworld have you guys acknowledged the lag in dungeons? It is 100% UNPLAYABLE.... Nobody can complete it, can't continue the MSQ
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DeadEye Dan
(@DeadEyeDanFB) reported
@playnewworld I've just been kicked again as Factions go to War now I'm in a Que of over 900+ Thanks for not putting a timer on crash outs so your place doesn't get taken. My stream is f**ked now.
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Mitchell Frondal
(@MitchellFrondal) reported
@playnewworld We are getting Lag Detected and kicked to QUEUE. This is impacting 500+ players at same time and moving us to the queue. Its occurring during the WARs. Is there some kind of memory or server issue when this events happen, which cause players to be kicked?
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Viley
(@VileySerpa) reported
@playnewworld Guys, what about the EXTREME lag that ALL SA players are facing? Almost 1 week and we had no answer until now...
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Veritas
(@Veritas689) reported
@playnewworld Could you think about adding a reconnect feature of sorts? i.e when people dc and it's not their fault and it might be a server issue or the game in general?
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Frenzy on New World 🛠️
(@FrenzyNW) reported
100.2 Hours played of @playnewworld out of a potential 128 since Tuesday @ 8am.. I don't have a problem, I swear..
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xLOACx
(@loa_cx) reported
@playnewworld Imagine lagging out crashing or just simply getting off the game, just to have to wait 4-10 hours to play the game again. Opening up new worlds, letting players switch worlds isn’t going to fix anything for players who have put 60+ hours in on their world with their company.
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Best Coast
(@BestCoastGamin) reported
@playnewworld Can you guys fix the Aukumea server the instances are desynced by 5 seconds we all can't do any expeditions. Thank you.
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xudes
(@SirXudes) reported
@BrianClough_IRE @playnewworld Yea but the fix then would be to move servers to play with your friends/guild meaning 100 people (if the guild is full) are moving servers which doesn't fix anything but just create problems on another server. They need to up the server capacity by atleast 4x the current amount
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Musti 🇵🇸
(@Mustii_66) reported
@playnewworld Messed up tbh. People are doing everything simply to prevent falling into a 5 hour login Q which also fails 90% of the time after a few hours. Increase the damn server cap.
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sam budzicki
(@sambudzicki) reported
@playnewworld please hurry up and fix these que times I was in a que got an error and got knock out of spot in que and now will have to wait even longer the game would be even better if people could actually play it.