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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Online Play (50%)
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Sign in (25%)
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Game Crash (25%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 La Broque |
Game Crash | |
 Seattle |
Sign in | |
 Ahnatal |
Online Play | |
 Bologna |
Online Play | |
 Rosario |
Online Play | |
 Bern |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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Ариночка Левченко
(@Arina_GP) reported
@playnewworld @amazon is it normal that after ur new patch too many people have a problem w/ 'Login Blocked Suspicious Software or Corrupted Install Detected ' w/ no reason?
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Applesaws
(@_Applesaws) reported
My avast keeps on picking up Phishing going on in the new world forums. Anyone know if this is an actual problem? #NewWorldMMO #NewWorld @playnewworld
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Nikymeria
(@Nikymeriaa) reported
@playnewworld fix this ******* hatchet if u don't want than all players leave ur ******* bugged game
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Snâte
(@bhmigliaccio) reported
@playnewworld AH still broken. Fix your game Amazon.
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Hice
(@Hojadeha) reported
I don't want to play @playnewworld anymore until they fix their queue problems, server lags during pvping annoying coin dupe glitches and boring weapon/armor metas In this situation I have already spend 250 hours to this game and this game is still not showing any improvement yet
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Joakim Ström
(@Jockelino_) reported
@playnewworld U better fix magic spells soon you retards!! i'm not ok with paying for anything this broken. FFS how stupid are you really?? 2 in 5 cast actually hits target, you must be the worst gaming developer ever.. if it takes you over a week to fix such an important bug.
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John Wylie // ivoryjohn
(@johnwylie) reported
@heathers5_0 @EagleGarrett @playnewworld I was gonna say. I would 100% be down to restart on a fresh server...I love this game, the grind to 60 was super fun for me. And to grind it again on a not-broken server would be even better.
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Putler kaput !
(@DrunkPunk999) reported
@playnewworld WHEN FIRE AND ICE MAGIC USERS WILL B FIXED ?! TODAY NEW PROBLE< FIRESTAFF OFTEN DO LOW DAMAGE ON MOBS AND THEN NORMALIZE AGAI NTO NORMAL< AOE SKILL NOT WORKING STILL ! Can yo usay a word about that,when this will be fixed ?
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silentXthreat
(@Michael99038419) reported
@playnewworld I really hope we have a fix for the broken skills tonight. The game is losing so many players because their play style is broken, because exploiters go unpunished and steam family share is making way too easy to just hop right back into the game to dupe again.
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xSyoss
(@xSyoss) reported
@Azerox050 @playnewworld People are breaking it and tell me one game that was perfect from the release on and never had any bugs. Even better, name one company that started up and experienced zero issues on start up. It's inevitabel, it's about correcting the mistakes and listening. They do that so far.
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pollainfluencer
(@TheDantesito) reported
@Ohm_Town @playnewworld Im just hoping they fix everything, and open new ONLY PVP servers. Soo we can just start over again, with a truely open world PvP Game, with no exploits and shits. But for now, not playing anymore.
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X ezBigBIRD X
(@ezbigbird) reported
@playnewworld Make the lvl cap to talk in chat lvl 5-10.... Make all these gold sellers lvl at least if they wanna post all day and clutter chat.... EASY FIX
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Gidyin310
(@gidyin310) reported
@playnewworld i just wanna say ive been missing my house for 4 weeks now yall are some of the worst devs ever at fixing an issue and its not only me thats missing a house there are countless thousands that all reported the same issue weeks ago should not take this long to fix!!!
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EagleGarrett
(@EagleGarrett) reported
@johnwylie @playnewworld I bet it'll be pretty good. So far, when they have had to fix an issue, they have also made sure we were taken care of. Like the 2k gold for the tax discount issue on houses. That was more than generous. So for this I'm guessing it'll be pretty good too.
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Ayyub
(@dollabillions_) reported
FIX THE HATCHETTTTTTTTTTT @playnewworld
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Shane Davis
(@TheEnterShaner) reported
@playnewworld Wait. Why wasn’t this done last night when trade post was being reenabled? Why do one thing each day when you can just shut it down for a bit longer to fix 2 very similar issues together? That makes no sense
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Caleb Horner
(@Kaleeb1823) reported
@HornpubO @Brandon96061217 @playnewworld If you get a new car and it seems to work just fine but them someone comes in slashes all the tires and dents it all up, you have to take it to a shop and they fix it all. The game wasn't made intending for you to glitch it out and dupe stuff or jump and grab the window.
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Senpai_Ru
(@SenpaiRu) reported
@playnewworld Still no fix to the server transfer issue. This is the main ASk to be fixed. Clear the expired items tab on the maket place. I have nothing on the trading post. Only issue is the expired items that mysteriously disappearedafter expiration!!! Simple fix!
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matt sankey
(@sankey_matt) reported
@playnewworld Honestly, having your players find problems in your game is helpful, you shouldn't ban them for it. Just remove the gold they took. You didn't ban players for finding invisibility cheats, so why ban them for other things?
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Nikymeria
(@Nikymeriaa) reported
@playnewworld fix ur this ******* hatchet if u don't want than all players leave ur ******* bugged game
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aPrimitiveOrange
(@aPrimOrange) reported
@Franjvy @playnewworld Haven't met any of these issues, and I realize the game has problems but it's not as bad as most people are making it out
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Twitch.TV/Gr33nB34NZ
(@Gr33nB34NZ) reported
Still no weapon balance @PlayNewWorld ? What is the point!? @AmazonGames - until a fix comes people are actually incentivized (by win rewards) to use any weapon that maintains an unfair advantage. While they lambast anyone begging for balance and fairness. This is a nightmare.
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iSanta.Tech
(@iSantaTech) reported
@playnewworld are you guys are planning to fix the RTX3090 issue?? I bought the game a few days ago and i ask for reimbursement. My Aorus Master RTX 3090 start ramping up all the fans temp very hi and no video at all.
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Khat
(@ScrawnyGrandpa) reported
@playnewworld When are you going to fix the hatchet exploit? This is arguably as bad as the trading post and gold duping bullshit. Its literally killing more than 50% of the game content... Why are you not even acknowledging it ? Like At all ??
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NickZhurav
(@NickZhurav) reported
@playnewworld PLEASE address the disgusting heavy armor, resilient, healing meta that results in a dumpster fire stalemate. Great axe with animation cancelling is beyond busted. Hatchet is bad too but honestly feels like less of a problem than the other two.
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Kelley
(@GigaGeekTexas) reported
16 million players. 930k concurrent. 1.6 million per day. How do you make that much $ & not have a plan yet of how to tackle issues @playnewworld When does @AMZNGameStudios pull all its most experienced devs off other projects & send them to help? Such a waste #NewWorld 2/2
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Kelley
(@GigaGeekTexas) reported
16 million players. 930k concurrent. 1.6 million per day. How do you make that much $ & not have a plan yet of how to tackle issues @playnewworld When does @AMZNGameStudios pull all its most experienced devs off other projects & send them to help? Such a waste #NewWorld 2/2
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Kelley
(@GigaGeekTexas) reported
16 million players. 930k concurrent. 1.6 million per day. How do you make that much $ & not have a plan yet of how to tackle issues @playnewworld When does @AMZNGameStudios pull all its most experienced devs off other projects & send them to help? Such a waste #NewWorld 2/2
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ComicBooksPlus
(@4ColorCrack) reported
@SoujiroTech @playnewworld That's not a healer issue is it. That the heavy armor which like you said everyone has in your server so why insist on punishing healers when tanks & dps are doing the same thing
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John Wylie // ivoryjohn
(@johnwylie) reported
@EagleGarrett @heathers5_0 @playnewworld LOL I feel that. Maybe a way to transfer over the character and nothing else...? A hard reset on the server with lvl 60s and their gathering/crafting stats included. MMOs are a delicate thing to fix and keep alive. Such a wide range of players. From sweats to casuals.