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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Sign in (86%)
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Glitches (7%)
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Game Crash (7%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Nîmes |
Sign in | |
| Saintes |
Sign in | |
 Porth |
Sign in | |
 Aßlar |
Sign in | |
| Annaberg-Buchholz |
Sign in | |
| Vagney |
Glitches |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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Bernadotte
(@Naoiiiee) reported
@playnewworld Was position 1, dumped me back to menu, no error no nothing? Fix your game
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JeffercakesGamez
(@JeffercakesG) reported
@playnewworld At the same time... Can you implement a reserve time for players on the server. Your game does crash, and other people suffer occasional power outages... So having to queue for 2 hours, and then getting a crash or power cut forcing you to requeue is a pretty big game quit moment
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A_Downed_Noob
(@a_downed) reported
@playnewworld Or fix servers?
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🎀 𝔖𝔭𝔬𝔬𝔨𝔦𝔦𝔐𝔞𝔶 🎀
(@SpookiiMay_) reported
Livid is an understatement 😤 Game lagged, error box popped up and then kicked from the server on @playnewworld to then try and rejoin immediately and I’m shoved in a queue of over 1000+ after already spending the morning in a queue?!
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Justaguy
(@TemTemTrainer) reported
@playnewworld I'm not a fan of the progressive severity if their "punishment" seeing as that person would have to wait in queue for hours again and not be a "problem"
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francisco herrera
(@pancho6_18) reported
@playnewworld I have a problem we’re the pressure plates don’t activate for me in amrine
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Gordon MacKinnon
(@Gordon_gm92) reported
@playnewworld Having to queue hours before you want to play the actual game results in people also not being ready when the queue allows them access. Who's going to sit for hours staring at a timer. If you had placed a server cap and blocked all new characters in full servers...Problem solved
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Tiago Castro
(@Chazuka_king) reported
@playnewworld I think this is not correct path to go , i agree with afk kick its understandable but penaltys for that, if i need to go wc with my kid 3 years old , i new log off and back 3 hours or 4 hours for playing? The problems this happen because u need give moore support for servers
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Mahmoud
(@INeKroSI) reported
@playnewworld Can you fix the dungeons lagging in Zerzura server? 🙃
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Joey
(@whitesavage92) reported
@ooCOMTENoo @playnewworld They better fix it
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Vasile Jianu
(@vasile_jianu) reported
@playnewworld How about fix your servers so we can login and logout freely without having to wait for hours to log back in , it just shows how ignorant you are
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Eldarthan Istari
(@Eldarthan) reported
@playnewworld Why are some servers open even though the login queue exceeds 600 people? Why does Amazon decide how to play if I paid for the game and I have the right to do whatever I want, even standing still around the clock. Maybe a harvest lawsuit will teach Amazon how not to treat players
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Austin Fessenden
(@FezzTroll) reported
@playnewworld How about instead, you double the server cap and you WONT HAVE THIS ISSUE. the first 9 hours of my game time was spent in a que!
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Jan
(@Dracornis1988) reported
@playnewworld Well.... disconnected with level 26.. now I am in the queue for a starting area.... what the hell is broken NOW? If my char is "destroyed", that was my last login... Any experiences with that problem?
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David Åberg
(@Bot_Ongest) reported
@NWCompendium @playnewworld And it is a big problem when half the server stand running at one spot for 3-6 hours or even longer. Yesterday I saw a few people at the same place running half the day up until the maintenance
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The New World Compendium | A New World MMO Podcast
(@NWCompendium) reported
@Bot_Ongest @playnewworld Oh those I 100% agree, and should be easy to detect. However these systems can be error prone and if not implemented right (or without considering as many possible scenarios as possible), they can result in false-positives. So more communication, I believe, is needed.
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Yarr
(@Yarr19) reported
@playnewworld can you pls pls pls fix the insane annoying unplayable laggs in expeditions, its fuckign unreal and it has been like this from day one why and how ? this is insane
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pronouns (they/them) not in bio
(@RisukaMisai) reported
@FezzTroll @playnewworld I haven't seen a queue that's 6 hours long for a few days at this point. Maybe the problem is the server you're on.
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TheBlackSpidey
(@TheBlackSpidey2) reported
@playnewworld Okay but the afk players wouldn’t be a problem if the worlds were bigger in the first place me and my friends started in one of the smallest pop servers now we have to wait two plus hours to get in and when I personally only have like two hours to play anyways it feels pointless.
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Camilo Classics
(@CamiloClassics) reported
How do I fix the 'Lag detected" message @playnewworld I get it 2 - 3 times day
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Dominik Wołczyk
(@Fouwkes) reported
@playnewworld Hey @playnewworld I'm encountering a very problematic issue. I've got rtx 3070 and ryzen 5 2600 so my specs are fine. During queue time my game freezes. What do I do?
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DoctorKatMD
(@DoctorKatMD) reported
@playnewworld So instead of fixing the problem is causing that scenario, IE your que times, you're punishing the people that only doing it because you can't get your s*** together and make functional servers.
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Garb0
(@Garb0Garb0) reported
@playnewworld Wouldn’t a move prudent move be to fix the queue issue so people don’t have to be AFK?
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Dunex
(@dunextv) reported
@playnewworld Hello,To fix the issue of the capacity of the servers,you review the issue of staying groups between friends so the way would be to stay the group of friends on the server than in that At the moment you are using fewer resources and have fewer players. Greetings from IT sys adm.
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Patrik Liba
(@PatrikLiba1) reported
@RadiousPersona @playnewworld False wow doesn't has queues issue for years while having top sells each expac.
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Michael Gurrie
(@GuzzCasts) reported
@Hap_R6 @playnewworld Possibly. Just seems extremely broken. Should actually encourage active pvp — some tug-of-war, instead of this insta-cap meta.
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Sveeland
(@Sveeland) reported
@getvindictive @playnewworld The login queue...
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ABYKUS_
(@ABYKUS_) reported
@Rave22652892 @playnewworld They already addressed this issue in their forums.
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Heafplaysbad
(@heafplaysbad) reported
@playnewworld hey I have a small problem, I joined a faction in game and I didn’t know my friends had joined another now I can make a new character because they have control of the map and I can make a new character because the sever is full, think you can help?
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Leslie Clemson
(@LeslieClemson) reported
@ImbullsT @nemestrinus44 @playnewworld 1. You can't swap servers and I refuse to start a new character. 2. That doesn't solve the REPEATED issue encountered in games like this when they launch. Stop shilling for Amazon...