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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Sign in (67%)
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Online Play (33%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 St. Catharines |
Sign in | |
 Hamburg |
Online Play | |
 Bologna |
Sign in | |
| Darmstadt |
Sign in | |
 Sydney |
Online Play | |
 Saint-Martin-des-Champs |
Glitches |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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Jon Bronson
(@Chief_SlappaHo) reported
@playnewworld got disconnect from game then trying to log back in and says "login unavailable, world under maintenance" but my friends are in it.
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Sami | FalafelFather
(@falafel_father) reported
@TreysinBran @JeffBezos @playnewworld Dungeons are broken on every server it’s so frustrating. Moving to a smaller server was one of the best things I’ve done tho because at least they’re not laggy
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smith
(@smithmohanty0) reported
@mpform @playnewworld Don’t panic, I had same issue but with the help of hcybersecurity, I got my issue resolved. Message him on WhatsApp for help ±1 (508) 928-7823
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Josh Mccarroll
(@joshmccarroll88) reported
@chewman11_tv @playnewworld I was able to just login chewy...
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Christian
(@ayylmao318) reported
@playnewworld Marshjaw doesn't spawn in El Dorado server. Everyone in the server is having this problem and can't finish a quest. Would your team look into it, please?
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telinga telinga
(@telinga4458) reported
@OtakuTeddie @playnewworld Hurry up and contact @Cyber_hacker1 on Twitter they have the best service for this, i got my account recovered successful through through their service.
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Matt
(@Moker1989) reported
@playnewworld I keep getting timed out errors when trying to log in. Any help!
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Matthew stone
(@mattdogg0617) reported
@playnewworld fix us east sever Carabas infinite loading screens and fast trave broke can't interact with anyone multiple people haveing this problem
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JBr
(@Castled92) reported
@ikeptyourcat @playnewworld I think its due to our populations, and wars starting at this time. My server Valhalla is down from massive lag spike
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Grizz
(@grizzbehr86) reported
@playnewworld servers down?
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scott simmons
(@scotskillz) reported
@playnewworld bro the queue time isnt even an issue anymore. I havnt had a problem except for the first few days and thats it
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AgentNorth
(@AgentNorthTV) reported
Dear @playnewworld - US EAST Valhalla seems to be having some server issues. Some are playing no problems, rest of us are either dcing, or are unable to connect to queue or server
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Melina💫
(@Melisabrox1) reported
@AaronJCarson @playnewworld @instagram I also got similar issues and support service ain’t doing anything about it, so I contacted citrix_online on Instagram he successfully fixed my account today, he’s legit and reliable.
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MrManVan
(@MrBabySinclair) reported
My New World gaming experience... Wait in a queue for 3 hours while at work... get in the game after work... Internet cuts out for 10 sec and I get booted. Greeted by another 3-hour queue! There needs to be a grace period for timeout issues, please. @playnewworld
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Rafael Moraes
(@RafaMoraes91) reported
@playnewworld when are you fixing these insane queues? It's impossible to login at night
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Carlton
(@realcarltonlive) reported
@WhoaFlyingChair @KoRnyRocks @playnewworld would still cause huge problems in terms of lag and farm spots by adding another thousand players to each server.
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Beans
(@BeansPerth) reported
Day 2: @playnewworld Please fix this map bug. I'm relogging to fix the issue and I have to queue everytime.
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The Sriracha Lord
(@Sriracha_Lord) reported
@playnewworld are we on west coast servers going to get a fix for the dungeons being laggy soon??
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Zalbaugh
(@Zach84359855) reported
Awesome. Wait in Queue for an hour to play just to have my game insta crash and now the queue is up to 1000. Increase server size please @playnewworld
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MrJADSWorth
(@MrJADSWorth) reported
@thefemmefighter @playnewworld Just experienced my first game crash with it and it crashed my streaming software! 😭 Now I'm back in queue.
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Tito
(@Hasking10) reported
@OnceMagnus @playnewworld I got sick and tired of support not attending to me 🤮🤮..probably they’ve got too many people to attend to ..But all thanks to @AgentFemiTv they helped me resolve my account issues they are wonderful…
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🌈shakesfists🌈VACCINATE🌈BLM🌈ANTIFA🌈
(@ikeptyourcat) reported
@playnewworld I got a "Lag Detected" and was booted from the game, and now I am getting "Server timed out while waiting to spawn player" repeatedly. I am seeing on the forums that the only way to get around this is to start a new character. Is this true? How long to a fix?
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Andrew Nolan
(@PapaPulse) reported
@playnewworld Have you guys started to address the Amrine Expedition bug yet? People literally cannot play your game. Fix ASAP
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kobie
(@KOBIEWESTSIDE) reported
from
Columbus, Ohio
@playnewworld fix your servers
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Beans
(@BeansPerth) reported
@playnewworld Please fix the map bug.
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Michael S.
(@draethiuswf) reported
@playnewworld The Amrine dungeon in NA East server Difu is not working for anyone on the server, causing us to get stuck not being able to continue the story quests. Any help???
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Pasiphae
(@lustfulpasiphae) reported
@playnewworld what is with these crashes and then login error/world under maintenance messages when PvP wars are happening.
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Jon Bronson
(@Chief_SlappaHo) reported
@playnewworld Windward city on Cantahar US East is broken
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telinga telinga
(@telinga4458) reported
@mpform @playnewworld Hurry up and contact @Cyber_hacker1 on Twitter they have the best service for this, i got my account recovered successful through through their service.
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telinga telinga
(@telinga4458) reported
@davinityyy @playnewworld Hurry up and contact @Cyber_hacker1 on Twitter they have the best service for this, i got my account recovered successful through through their service.