New World

Is New World down?

No problems detected

If you are having issues, please submit a report below.

New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.

Problems in the last 24 hours

The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

New World Outage Chart 09/19/2025 00:25

At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by New World users through our website.

  1. Online Play (50%)

    Online Play (50%)

  2. Sign in (25%)

    Sign in (25%)

  3. Game Crash (25%)

    Game Crash (25%)

Live Outage Map

The most recent New World outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
FranceLa Broque Game Crash
United StatesSeattle Sign in
GermanyAhnatal Online Play
ItalyBologna Online Play
ArgentinaRosario Online Play
SwitzerlandBern Sign in
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

New World Issues Reports

Latest outage, problems and issue reports in social media:

  • JonahVeil Jonah Veil (@JonahVeil) reported

    @playnewworld So we actually had a ton of fun on NW, massive improvements since the preview to the beta, but performance and a ton of bugs I hope they fix. But now I heard streamers potentially get whitelisted on queues...I feel bad for my community if we choose a overpop server.

  • EyeSeeU8 EyeSeeU (@EyeSeeU8) reported

    @DWegher92 What up Dylan! Yeah man New World looks like it could definitely pull through assuming all the kinks and bugs are fixed. If they can't fix the stability issues its going to be a bummer. This game could be @amazongames Golden Egg. CC: @playnewworld

  • mohsen30544879 mohsen (@mohsen30544879) reported

    @Caillard98 @Mudderhino @playnewworld with new updates every week. Note The game was run to test the server And there was no plan to solve the beta problems in 4 days So rest assured that on August 28 the problems will be completely solved

  • Genevacomplex Genevacomplex (@Genevacomplex) reported

    @mage_crow @OtakuTeddie @playnewworld Don't feel alone that were a lot of people experiencing the same issues, nm what the naysayers are talking about they just care about the release of the game and not other people.

  • bspeer Bill Speer (@bspeer) reported

    @playnewworld Please fix wars. Game froze last night for 7 minutes for me and many of my team.

  • Genevacomplex Genevacomplex (@Genevacomplex) reported

    @mage_crow @OtakuTeddie @playnewworld Don't feel alone there were a lot of people experiencing the same issues, nm what the naysayers are talking about they just care about the release of the game and not other people.

  • callllllllllum callum porter (@callllllllllum) reported

    @playnewworld i get what your saying but you will never have a game bug free and people are so hyped about this game if they delay it will hurt them in the long run but im sure if they need to do a few downtimesto fix major bugs after release people wont mind aslong as they have the game

  • SavrickGaming Savrick (@SavrickGaming) reported

    @jdel_9 @Native_Zero @playnewworld 100% should fix, would be nice if same damage threshold as other mobs (15% contributed by group?). Also, same for killing players. Whoever seems to kill the player while they are downed seems to get the credit. Not really fair to those who did the work of putting em’ down!

  • mohsen30544879 mohsen (@mohsen30544879) reported

    @Caillard98 @Mudderhino @playnewworld Many take leave for this date And if this game is delayed again, officially many will not play the game I personally do not play the game The game has been delayed many times and this is not a good sign They should make the game available to players and solve problems completely

  • mardukaus MardukAUS Gaming (@mardukaus) reported

    @playnewworld Can not wait for release. Yes there were some performance issues and quest bugs but overall it's ready and can be worked upon like every other game (wow was in a worse state at launch if anyone cares to remember)

  • mohsen30544879 mohsen (@mohsen30544879) reported

    @playnewworld In the first step, I ask you, please, and I ask you not to think about delaying the game again This makes players very worried. Try to fix the game problems with weekly updates I am looking forward to the game on August 28

  • Proph1et Node (@Proph1et) reported

    @Caillard98 @Dyyrin @playnewworld You nees to stop playing the game and calling out "game breaking" bugs lmfao. Game is fully playable, these so called "game breaking" bugs is a you problem, i have yet to run into this problem

  • Tonyahaugen_ Protein_404 (@Tonyahaugen_) reported

    @caustic_demon @playnewworld lol clown xD i had 100-130fps.. no problem.. its the cards that is ****.. not the game

  • Proph1et Node (@Proph1et) reported

    @Caillard98 @playnewworld Shut you dumb *** up. Bugs will always be there no matter how many delays they do. Just release and fix through patches. No game has ever had a full smooth launch especially for mmos.

  • mohsen30544879 mohsen (@mohsen30544879) reported

    @playnewworld In the first step, I ask you, please, and I ask you not to think about delaying the game again This makes players very worried. Try to fix the game problems with weekly updates I am looking forward to the game on August 28

  • Jaradis_SR Jaradis (@Jaradis_SR) reported

    @Caillard98 @playnewworld Other than the sound issue, and a couple times I couldn't attack monsters, I experienced no bugs at all. I've played released games with far more bugs than that, and they were good games. I saw zero reasons to delay launch.

  • MeagsTv MeagsTV (@MeagsTv) reported

    Shipped back my PC today, I hope they can fix it and send it back before @playnewworld <3 🥰

  • amorius Larry (@amorius) reported

    @jdel_9 @Native_Zero @playnewworld I had a similar issue with a boss inside a cave of corruption, had to kill 3 times somewhere around the level 19-ish questing. Also, that quest, 'under something stars'. A coffer failed to provide a required quest item which stopped the progression of that quest chain.

  • Buzlighter5 Buzlighter (@Buzlighter5) reported

    @playnewworld Fix pls Gravity from Great Axe,when you get into it your character stuck and you cant move. On previous beta this skill works correctly

  • Tonyahaugen_ Protein_404 (@Tonyahaugen_) reported

    @BattleQuest_MMO @playnewworld Diablo is a **** game... so no problem

  • mohsen30544879 mohsen (@mohsen30544879) reported

    @Caillard98 @soulidarksoul @playnewworld Note The reason for opening the beta server was to test and improve the game servers, not to solve problems and bugs close beta! The game should run on August 28 and the problems will be fixed on a weekly basis with appropriate updates

  • Rainey30403840 Rainey (@Rainey30403840) reported

    @Caillard98 @playnewworld They can fix with patches after release.

  • Joey_J07 Joel Leiva (@Joey_J07) reported

    @Techington @playnewworld I played with a ton of friends all weekend and no one mentioned issues except for the sound bug. I don’t consider that game breaking.

  • Exesus2 Exesus (@Exesus2) reported

    @playnewworld Please optimise the game more to fix FPS drops. That was my only concern with the game so far.

  • TheBabblingTwit The Babbling Twit (@TheBabblingTwit) reported

    @jdel_9 @Native_Zero @playnewworld Seems like a weird bug for you then. I had no problem getting credit for any of my kills. Only time I didn't is when I died, which seems intentional. Dying = you failed.

  • Sambei_Gaming Sambei_Gaming (@Sambei_Gaming) reported

    @playnewworld Im looking at all 1000+ of my games and i dont wanna play them i wanna play new world i need my fix soo bad

  • redPandaMatrix RedPanda (@redPandaMatrix) reported

    @playnewworld Please work hard to fix the game the recent closed beta felt a bit more polished then open beta 100% for dodging and bugs.

  • LandaoB Leandro (@LandaoB) reported

    @playnewworld The NewWorld in-game scenery is beautiful but the character models look really similar to each other. The game play has issues. As a healer I was not getting credit for healing people when they were fighting a boss or a lot of adds. The chat system is too much and need work. 6/10

  • imjohnlol69 john (@imjohnlol69) reported

    @playnewworld is the microstuttering issue being looked into? can you also make it to reserve the character name *before* customization? any news on more char customization as well?

  • 10wesdunn Wes Dunn (@10wesdunn) reported

    What am I supposed to do now? 64 hours of the last weekend were spent on @playnewworld. I need my quest fix.