Is New World down?
No problems detected
If you are having issues, please submit a report below.
New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
-
Sign in (92%)
-
Glitches (8%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Nîmes |
Sign in | |
| Saintes |
Sign in | |
 Porth |
Sign in | |
 Aßlar |
Sign in | |
| Annaberg-Buchholz |
Sign in | |
| Vagney |
Glitches |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
-
EmptyLuckBox aka Rawzi
(@EmptyLuckBox) reported
My characters are gone and the world list do not load, I can't even login into the forums :/ @playnewworld
-
Luis Pagan
(@CaffeineIsBueno) reported
@inztinked @playnewworld @amazongames Having the same issue as well.
-
Kenny Valdiviezo 🦖
(@kaedobleneye) reported
@playnewworld So apparently all US East servers got wiped out. All Worlds and Characters are gone even when the game's official server status website displays everything as online (and no issues). Is this temporary?
-
AJ
(@aj_boxxer) reported
@playnewworld is there a problem with the US East server Worlds? Apparently it's showing empty characters created even thought had 1 created
-
Inztinked
(@inztinked) reported
@cutegiraffe6 @playnewworld @amazongames A lot of people in my company have it, 1 got stuck in OPR screen and logged and got the issue, it's all over forums, no comment from AGS though, go figure. I went to serverstatus, AGS says online, can't even search on the other sites though.
-
NG Vaporizer
(@NgVaporizer) reported
@lovesimcity @playnewworld Saw that. Sounds like they have discovered the root cause is some device issues in the US-East DC and US-East also happens to be where the Web Interfaces for Console are located. So...... F
-
lauren
(@leccese_lauren) reported
@playnewworld hope you guys know my character is gone on US east along with a lot of my companies members while your site still says the server is up. Fix this.
-
Yung Jackson
(@BigMaddTTV) reported
@inztinked @playnewworld @amazongames I’m having the same issue. Seeing tons of players on forums are also having this issue and nothing has come from AGS. This is sad. I just wanted to get on and stream. At first I didn’t understand what was going on and might have even accidentally deleted my main. Way to go AGS!!
-
Kelticfury
(@kelticfury) reported
@playnewworld Are you even aware that the entire east coast server bank is completely broken right now?
-
Prizmic
(@Gaminghoncho) reported
@LittleBabyCrow @playnewworld Apparently it's an AWS issue with tens of thousands of outages right now. So guess kick back and wait I guess. Time to go play some Satisfactory.
-
cutegiraffe
(@cutegiraffe6) reported
@inztinked @playnewworld @amazongames I’m also having this issue, currently updating windows on my computer but idk what the issue is, same screen and everything
-
KralkenG
(@KralkenG) reported
@playnewworld are servers down? 👎
-
David Ross
(@cdaveross) reported
@Veeren_Jubbal @playnewworld Looks like the US-East-1 Amazon Web Services region in general is having trouble (lots of services being affected), so if you can change region that'll be your only option short of waiting for them to recover/resolve it, I think
-
jacob braga
(@jacob_brag) reported
@playnewworld the login/authenticator for players to play on US EAST servers in the game is broken. No players can login to any servers on US EAST
-
d'Trinata
(@DistinctTrinata) reported
@playnewworld No word on the login stuff being down?
-
Razilym
(@Razilym) reported
@playnewworld Hey, no one can log into US EAST. Fix it.
-
cutegiraffe
(@cutegiraffe6) reported
@inztinked @playnewworld @amazongames On the forums lots of people from us east are saying they got kicked and can’t get back on, AGS servers down or something
-
Thedudeplayzzz
(@thedudeplayzzz) reported
@bpddot @playnewworld Exact same issue
-
BEZOOOZ
(@bezoooz) reported
@playnewworld My server is constantly going down unannounced and 'under maintenance", why not fix ALL the broken **** before moving foward and adding MORE broken ****. As you showed you will with the Voidg.
-
MustyWampa
(@MustyWampa) reported
@playnewworld hey there, morning, is there a reason all NA East Worlds and characters are gone? And is there an expected fix anytime soon? Thanks
-
ParfaxGaming
(@ParfaxGaming) reported
@playnewworld your login service has been down for awhile now with no information about it. Could we please get some information.
-
Kenny Valdiviezo 🦖
(@kaedobleneye) reported
@playnewworld So apparently all New World's US East servers got wiped out. All Worlds and Characters are gone even when the game's official server status website displays everything as online (and no issues). Is this temporary?
-
Yung Jackson
(@BigMaddTTV) reported
@playnewworld y’all need to address and fix your us east servers. No one can get on and play man. Fix it!
-
McCoolr
(@mc_coolr) reported
@playnewworld Any word on how long the login is going to be down?
-
Molls
(@DevilKitty1990) reported
@playnewworld @thegameawards Can you fix the game for once instead of breaking it? I logged in today and my characters are gone and there are NO servers to join. It's not MY end it's yours ive done everything
-
Lianne
(@Dragoness_669) reported
@RealSplinterUK @playnewworld There are some that are live on the USEast servers. Maybe something with the login servers?
-
Jeremiah Wingo
(@A1cwingo) reported
@playnewworld HWy.. ummm.. US East servers??? Is there an issue? Its asking me to select a world and looks like my character is not even there??? Status update???? Many others are having the same problem.
-
ZEUS
(@KINGxxZEUS) reported
@playnewworld US-East Server down?
-
Chris Mentjox
(@lovesimcity) reported
@NgVaporizer @playnewworld Seems to be an outage in Amazon us-east-1
-
Kip
(@KJaggerX) reported
@playnewworld why are US East servers down? No warnings?