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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Sign in (67%)
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Online Play (33%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 St. Catharines |
Sign in | |
 Hamburg |
Online Play | |
 Bologna |
Sign in | |
| Darmstadt |
Sign in | |
 Sydney |
Online Play | |
 Saint-Martin-des-Champs |
Glitches |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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Skyeder
(@Skyeders) reported
@ShowNwo @playnewworld WTH!!!! Waiting like crazy to get in XD shouldn't they prepare this kind a problem?
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xCay✨
(@xCayinn) reported
only my @playnewworld game would crash when i'm 50 in queue, now i'm at 15k+ 🥲🥲🥲
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Mathias klarborg
(@Klarborg98) reported
@playnewworld Been in queue for 4+hours and when it's finally my turn I get an error telling me to requeue again :) Thanks
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amoleka
(@amolek43) reported
@coinfurytv @playnewworld Dm @legittool ASAP he help me solved my problem when I have similar issue with my locked account. His good and fast.
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Snido
(@Snido757) reported
@playnewworld There are currently servers that have 10x the player cap waiting in queue...How ridiculous is that. Lag I can handle, queues that make sense I can handle, but 10x the server cap...Embarrassing
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Fireserpent7
(@Fireserpent71) reported
@playnewworld would love to if the largest web service host in the world failed to have enough servers and capacity lol
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zackarias
(@ar_kingen) reported
@playnewworld fix your servers
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rafael
(@_derafael) reported
@playnewworld Have a problem with SA Atlantis server? Only this one has a giant lineup, and it doesn't even have that many big streamers on it. Worlds with bigger streamers don't have a queue. 10k queue. Another thing; where is the animation of swimming?
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Pradip
(@alordisha2010) reported
@playnewworld No server for SEA and waiting time is too much high then how player play this game,Waiting for almost 1 hour still not able to login in game
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Stay Home Save Lives
(@pwn4science) reported
After 7,5h in queue, position in queue is 7353, waiting time to login over 50h Thats not a a great customer experience, @playnewworld
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Nightmar35_
(@Nightmar35_) reported
@playnewworld Haven't found an answer yet on forums but is there a bug with the Twitch Drop Skins? I'm seeing some others having the issue of not being able to equip them as well. I did claim them in drops inventory so they should show but in-game they are locked.
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Born 2 Game
(@xBillTheGamer) reported
@playnewworld The problem is that it’s still pre-purchase on Steam in the UK and the servers were supposed to be available at 7am
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Luke
(@TwoWasTaken) reported
@playnewworld Can you explain to me why after waiting ~4 hours in a queue, I then get disconnected with a ‘queue too busy’ message and put to 1800 pos? After only being in a queue after having to logout to fix the no interaction bug. 👏🏻 I understand it’s launch day, but ******* it’s appalling.
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Berylliant
(@Berylliant1) reported
Everyone's complaining about the @playnewworld que. Like man I wish I could get into a ******* que. Broken *** game won't even connect
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Jon Shaben
(@Jon_Shaben) reported
@ShowNwo @playnewworld Was 266 in queue, got an internal socket error, now 5040 in queue
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Po0Pi
(@volodiableCSGO) reported
@playnewworld 4H30 OF QUEUE THEN ERROR MESSAGE ! F U
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amoleka
(@amolek43) reported
@JayOfHarts @playnewworld Dm @legittool ASAP he help me solved my problem when I have similar issue with my locked account. His good and fast.
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Mehmet Canlı
(@Jig_sup) reported
@ShowNwo @playnewworld And still we are counting from 5830 to login
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Doa
(@Doabearx) reported
i waited 8.30 hrs and i'm in still que 2400 players please tell me when you fix this problems? @playnewworld
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EmbryonicLegend
(@EmbryonicLegend) reported
@PorygonTV @Dead6ixx @playnewworld If you really don’t see the problem buddy you really have no sense of class or common sense I hope you lose whatever follower base and sponsors you have Making jokes like you made are beyond classless there’s a special place in hell just for you
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BlueLynx
(@Zaknefian) reported
@Crumbzology @ShowNwo @playnewworld That's not the issue, there's plenty of servers that have 0 ques.
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smilie89
(@smilie8989) reported
@playnewworld 2k server cap is to low some servers have 25k in queue and most of the servers around 3-4k queue. You have resources to do it please fix it.
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Bill
(@1BigBore) reported
I am trying to log into New World. The login queue says there are 4703 people ahead of me. This is going to be a long day. #PlayNewWorld #NewWorldMMO #NewWorld
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Snido
(@Snido757) reported
@playnewworld Best queue simulator 2021...When your queues are 10x longer than your pop cap you have a problem...
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Wayward
(@Waywardttv) reported
@playnewworld If I may... maybe add a spot reserve function to your queue? Waiting for an hour and a half only to have an error with connection causing me to go from under 1,000 in q to the absolute back of the line (over 5,000) really sucks.
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zackarias
(@ar_kingen) reported
@playnewworld fix the eu servers first
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Komakalle
(@Komakalle) reported
@ShowNwo @playnewworld FIX the waiting queue....
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Jaithorn
(@ttvfail) reported
5.5 hours and I still can't get in to @playnewworld random connection errors whilst in queue resetting my position. Sat for 45 mins at position 66, queue then disconnected me, now in position 96. Friend has been sat at position 48 for over an hour. What a joke
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zackarias
(@ar_kingen) reported
@playnewworld fix your servers
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Sharpeyfx
(@shaaarpeyfx) reported
I can officially say I've had enough with @DodoAustralia. Months of drop outs that they've been too incompetent to fix has now officially pissed me off after being disconnected in @playnewworld within 2 minutes of playtime after waiting in queue for 2 hours. Pathetic.