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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Sign in (86%)
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Glitches (7%)
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Game Crash (7%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Nîmes |
Sign in | |
| Saintes |
Sign in | |
 Porth |
Sign in | |
 Aßlar |
Sign in | |
| Annaberg-Buchholz |
Sign in | |
| Vagney |
Glitches |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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尸竹水戈 ඞ
(@sheii_ttv) reported
@playnewworld Fix your queue time please i been on queue in 24 hours since yah dropped it. You guys should been more pepared the queue time got out of hand and do queue time need go faster and beside on if someone has red zone pin kick them. fix NA West pin and NA East. ALL SERVER queue is bad
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DragonPicks
(@PicksDragon) reported
@G4Ging @fig_philly @playnewworld 3k queue at 8:05am kicked at 10 in queue 5 k queue kicked at 100 in queue 2k queue kicked at 200 switched servers 700 queue kicked at 1… #NewWorldMMO Fix your damn servers!
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Del livingstone
(@Del_Livingstone) reported
@playnewworld @brianlitster Created 2 characters, queued both times with them to get "server maintenance" error, now when I try log in it says i've reached my regional character limit but there aint any characters to pick on main menu ?
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Derek Kovacik
(@DerekKovacik) reported
@whats_up_mike_ @playnewworld i feel your pain brother. Lag kicked me out of server and didnt save my spot in server ugh
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Raychel
(@Raychel68786439) reported
@playnewworld Hello @playnewworld i have an issue. I can't delete one of my Chars from the server Vagon on Central EU. The char is missing from the characters list, and it says i can create a new one. But when trying it, i get the error that i already have 2 of 2 character on Central EU.
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AAA
(@UKKranial) reported
@playnewworld So nice of you to see the problem. like you could not, as others did, predict it. Consider updating your communications faster too - you'll cut the negativity from paying customers by a significant amount if you communicate better.
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طارق
(@xRvLz) reported
@BeLowAvJoe @AlbaroSG @playnewworld The problem is all my friends already playing in the server like i was 4 in q but i got queue failed and it keeps happening to me
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Steve Janda
(@JandaMan3700) reported
@playnewworld FIX YOUR ******* GAME
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Zoldyck シーシュ
(@KMyrestrand) reported
@playnewworld no shot, i got connection error after waiting for 40 min bro cmon actual **** move
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Dezachu
(@Dezachu) reported
@playnewworld What about if those servers are in diff regions? i.e. play on a low pop server in a different region, are we then able to port out characters back to say EU once the issues have settled?
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Anders Verhamme
(@Anders_Ryuken) reported
@playnewworld there are 176k players in worlds. Almost 400k in queue. Fix that asap plz.
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Derek Kovacik
(@DerekKovacik) reported
@playnewworld Lag kicked me off US East Valgrind, never had my spot saved and have been waiting 3 hours to get back in with 102 position in queue. Disappointed
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Numlefar
(@ZippyTehZip) reported
@playnewworld My problem was not about being able to login, it was with the game freezing during the first 10 seconds of gameplay. I believe the game is drawing too much power from some GPU's or something. All other games work fine just not New world even though it ran well in the beta.
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TunlorTTV
(@vsimplypixel) reported
@playnewworld So much hype! Hope I don’t disconnect during the 24 hour live stream :’)
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Paul Vignale
(@PaulVignale) reported
@playnewworld Pretty solid launch so far but not gunna lie having your game crash and it throwing you into the queue is pretty horrible.
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DL
(@YearlingDl) reported
@playnewworld Just got booted. Now got a connection error. Us east all servers in red
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Jenasai
(@BelaSajtos) reported
@g_mackin_ @HoldsworthPeter @playnewworld Got tired of waiting, went for the newest server with 400 population, 0 queue time. After 2,5 hours: LAG DETECTED and I was disconnected. While reconnecting I was 227 in the queue. 1,5 hours later at 97 I got CONNECTION ERROR message, reconnect, 787!!!
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Crowy✌
(@asilentcrow) reported
@playnewworld was able to login earlier got kicked after tutorial and been in queue of 23 for 4 hours.... Fix yet?
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Naizee7🐧
(@Naizee7) reported
@playnewworld Dunno what else they can do but this. Shoulda happened faster but they didn’t. Hopefully this fix goes through smoothly.
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FSDalee
(@FSDalee) reported
In the queue to get into New World for 2hours. I got down to 30th in the queue and get an error pop up on the screen. What a joke @playnewworld #worsequeuesthanASDApetrolstation
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Jess
(@Jess_StPierre) reported
@playnewworld When I spawn at near everfall I get "lag detected" and can't continue to town, is there a fix? Or something I can do on my end. Thanks!
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Connor ಥ_ಥ
(@CNNRLAW) reported
@playnewworld Game crashed on me after changing texture quality (had no issues beforehand). After waiting 2-3 hours in a 580+ queue the game crashes again when im 2nd in queue and now im 1000+ people deep.... this is ridiculous
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DragonPicks
(@PicksDragon) reported
@playnewworld Fix your server take them all down 5+ hours of failed to connect horrible start Fix it say something clowns
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Slank〽️an
(@DJSlankman) reported
@playnewworld Garbage game. Imagine being Amazon having server issues kekw. Already falling asleep by level 10 with same repetitive quests and bugs like it’s alpha. Hype will die in a few weeks
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DragonPicks
(@PicksDragon) reported
@playnewworld Fix your servers
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Me_Myself_and_I
(@AntonioCaseiro) reported
@playnewworld Are you mocking of us????? Never managed to login.. Waiting on queu for hours.. Shame on you.... Amazon a major server provider can't put a game running
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Albaro
(@AlbaroSG) reported
@xRvLz @BeLowAvJoe @playnewworld same problem here
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MyAirMyles
(@MyAirMyles) reported
@codycee25 @playnewworld I waited 4 hours at the number then got boooted out with some error at position 3.
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ChristoUS82 💚
(@ChrisPlacko) reported
@playnewworld Fix your steam launch - constant easyanticheat error preventing launch
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Gigi kong
(@Dartak17) reported
@playnewworld Great job that you're aware of queues being a problem but putting the cap on 2000 per server is a huge mistake. Especially knowing how many streamers have been hyping up your game since day 1.