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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Sign in (75%)
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Online Play (13%)
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Glitches (6%)
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Game Crash (6%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Nîmes |
Sign in | |
| Saintes |
Sign in | |
 Porth |
Sign in | |
 Aßlar |
Sign in | |
| Annaberg-Buchholz |
Sign in | |
| Vagney |
Glitches |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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Kickz NoCap
(@KickzNocap) reported
@kristoferneil1 @playnewworld Please fix the ice storm AOE DAMAGE is not WORKING 😢😢🥺
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Fernando Aguirizábal
(@izabalshots) reported
@playnewworld hachet acumulates buff of Enemies and dont lose never. The two handed hachet mantein velocity buff in the time too. We lose our territory in a war where enemie use the hachet bug all players, healers anda ranged todo. Please fix it.
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Dirk V
(@ItzDirkus) reported
@playnewworld My company Above2 has gotten the most Influence in a territory 3 times to declare war. Every time it has said hasn’t got enough issue can you please fix this???
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Zitron
(@Zitron_YT) reported
@playnewworld Please fix the hatchet.
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Frankol23pl
(@frankol23pl) reported
@playnewworld Why this patch is small where other issue?
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DA2Z
(@DA2Z5) reported
@RavyniaGaming @playnewworld I can understand but sometimes things just have to be done like this fix the economy of the game has been turned off and needs to be addressed. Sadly we can’t always have a schedule. For normal maintenance they definitely need more notice
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Vincent Oliver
(@IDewGame) reported
@playnewworld Excited for any and all who participated in duping banned and all duped items removed from economy. As that is the only way you fix and maintain a player base.
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ArcticPenguino Twitch
(@ArcticPenguino) reported
i like how @playnewworld tries so hard to fix economical balancing for worlds but doesn't fix the hatchet bug enabling players to over farm elite areas without even needing more than 3 people to instantly kill bosses.. dumb af
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lawlesslass
(@Lawlesslass) reported
@HornpubO @Brandon96061217 @playnewworld Have you never played a game from launch before? 3 hours to fix a $$ exploit isn’t uncommon, not doing so quickly can ruin the game economy. You’ll be ok
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Ravynia ❤💜💙 BroadcastHer Awards Nominee
(@RavyniaGaming) reported
@ChesleyBrandon @Brindness @playnewworld I don't think its impossible to say that they could have decided to shut the servers down for the maintenance at say, 4AM instead of 11PM, to give us a little more notice and not be offline during peak times. If it WAS, then that's that. It was just feedback.
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john schonaman
(@JSchonaman) reported
@playnewworld yet again updating the game right in the prime hours of playing. do you stupid ***** not have office hours like the rest of humanity. such a dogshit time to update a broken *** game.
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PsychoticKingAJ
(@PsychoticKingAJ) reported
@HornpubO @Brandon96061217 @playnewworld Unlike most people I loved Cyberpunk at launch.... I had no problems with it never ran into any of the glitches people were talking about, I spent like 15 hours in the Prologue.
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Vandarsin
(@vandarsin) reported
@betwixtthebuns @playnewworld yes you did. They need to just fix it 100 people in one area shouldn't be impossible.
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DA2Z
(@DA2Z5) reported
@justin_neal @playnewworld Maybe the devs have life’s and families! Any you know don’t want to be up at 4 am to fix a game
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DakotahBill
(@dakotahbill99) reported
@j0striker @KingCedGaming @playnewworld Bro, their negligence has had giant swaths of end game content inoperative or disabled. Cool wow! The initial leveling isn't too broken, but pvp is a total mess, wars are exploited beyond belief. Outpost rush, 65 portals, and now anything involving player to player wealth. YIKES
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Harrison Bergeron
(@theendlessdrone) reported
@playnewworld any idea why Im getting a "No product information" error?
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NaterTot
(@NaterTotAZ) reported
@playnewworld Don't matter. Fix your big issues like hatchet exploit, perks not working, Ice gauntlet and fire staff simply not working at all. People are quitting your game with record numbers because you can't even deploy a fix without braking others.
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silentXthreat
(@Michael99038419) reported
@playnewworld Wouldn’t it be better to do downtime for weekly patch and fixing the broken weapon skills so we can enjoy the game at the same time?
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Vandarsin
(@vandarsin) reported
@betwixtthebuns @playnewworld Yeah so your fix is to limit everyone into the same strategy ? No thanks
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Phi McRee
(@Phi_McRee) reported
@betwixtthebuns @playnewworld Uh...if everyone is zerging one point, perhaps rethink the strategy? This isn't a game issue. This is a strategy issue.
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ZomBushna-🧟♂️ 🦻🏽
(@TheBushna) reported
Hey @playnewworld I would like to know why your system permanently banned two of my friends for 'cheating' without any follow up emails or legitimate explanation for the bans? Is this really what you should be focussing on right now with how broken the game is?
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MickeyD
(@deckmwd) reported
@playnewworld after learning all the cheaters got away with a slap on the wrist and kept their items and gold I’m done! The taxing issue is not being addressed and y’all made it easy for companies to grieve all other players. Catering to one fan base destroyed your game!
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Dariusz
(@Vertos1132) reported
@playnewworld fix this game please
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Dopex
(@iDopex1) reported
@playnewworld fix it fast pls, me want play i just baought the game
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Joshua || Fzzy 🦅
(@officialFZZY) reported
@Franjvy @playnewworld Alot of this seems like user error bub
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△▽△ Flacyd △▽△
(@FlacydLive) reported
@Brandon96061217 @kur_tv_ @playnewworld I mean. Everyone complains about bugs. Amazon attempts to address. Need to take servers down to do so. People still cry
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Dazz Waring
(@dazzoboy) reported
@HornpubO @Brandon96061217 @playnewworld Not even close to the same, literally every MMO starts out like this. I remember when WOW first started and they had these issues but it took a lot longer to fix because it was basically the only MMO people played at the time.
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NaterTot
(@NaterTotAZ) reported
@playnewworld What about penalizing not just the dupers but anyone that has traded with the dupers? Your economy is completely ruined for eternity. There are tens of thousands of duped items that will remain in the game. Fix your stuff or say goodbye to the majority of your playerbase.
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Xish
(@Twitch_Xish1970) reported
@RespawnTV_ @playnewworld So sad thought i finally had a mmo to play .. sad but using this broken hatchet is the most fun ive had
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Lilguy
(@a_Lilguy) reported
@playnewworld I wonder what bugs this "fix" will reveal...