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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Sign in (86%)
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Glitches (7%)
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Game Crash (7%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Nîmes |
Sign in | |
| Saintes |
Sign in | |
 Porth |
Sign in | |
 Aßlar |
Sign in | |
| Annaberg-Buchholz |
Sign in | |
| Vagney |
Glitches |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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The Mahano
(@Themahano) reported
@playnewworld I was waiting in a queue for like 1 hour and got a login server issue pop up. got dropped out the que and now im at the back of the queue. Same is happening to a friend. Is this an issue you are aware of ?
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Volk
(@Archetipoeroico) reported
@playnewworld Do you understand how you are wasting people time? Fix your queues or just block server entrances so people are forced to play on other servers. And the fact you are not answering significate how bad your PR is.
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HePaulTV
(@HePaulTv) reported
@TheyTookMaik @playnewworld i got the same error for the 5 times now...
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Carlo Sozzi
(@Carlo_Sozzi) reported
@playnewworld Hi, This morning I have been kicked out of the queue on Bifrost EU. 3x, I was 250 and put back to 1900 and just now I got down to 1100 and kicked back to 3300 a friend also having the same issue. Thought I would report it - Don't mind the waiting, but 9am and going backwards
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El Capitan ☯
(@Kalasjj187) reported
@playnewworld Fix your ****! For hours in a queue just to see a connection lost so you can go back to the last one of the queue!!!!
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Carlo Sozzi
(@Carlo_Sozzi) reported
@playnewworld This morning I have been kicked from the queue on Bifrost EU. I was 250 and put back to 1900 and just now I got down to 1100 and kicked back to 3300 a friend also having the same issue. Thought I would report it. Don't mind the queuing for 5 hours and going back
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LethaTv Games & Fun
(@LethaTvGame) reported
@playnewworld 4000 queue. About 6 hours. At 300 internal error too many connections... and Droped. Now 4700. About 6 - 7 more hours w8ing. Gj. Aws it is assumed the best server service. And u got this shiet? GG
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AmillyAmillyAustralia🇦🇺
(@maertin_kurt) reported
@playnewworld @playnewworld you need to allow players to transfer worlds. Only once. The congestion problem is killing your game and the bad reviews are going to keep pilling up. 2hours+ in que to get into the game is beyond a joke in this day and age.
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Nick
(@Nick21004031) reported
@KonaK0na @H2ONuSoul @playnewworld WoW shadowlands outsold this game on day 1, sold 3.6 million copies and I was playing day one and have absolutely no queues, no disconnects, no issues at all. Everyone was having fun, because blizzard knew how to do math.
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Tantrum_Tim
(@tim_tantrum) reported
Instead of releasing new servers everywhere, how about maintaining standards om the login servers so you don't have to queue for 5 hours, starting to think you might actually play with your friends today, to crash and get another 5 hours queue to look forward to? @playnewworld
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Tour13
(@Tour133) reported
@geoffkeighley @playnewworld Olympus server: Trading post is lag and slow, cant buy anything. And Town boards has lag issues. Can we restart the server?
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FelucoGC
(@Haco3666) reported
@playnewworld @dealer_monkey I've been in a queue of 1400 for 1 hour and all of a sudden I get a ******* error and it gets me in a queue of 4800. How difficult is it to make the worlds bigger?
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Daryl Knight
(@Genzzry) reported
@playnewworld (1/2) The main issue you are facing, apart from lack of servers is the people who don't log out when they're not playing and just leave the character running into a wall. These people should be AT LEAST disconnected for inactivity.
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Mercury
(@Running1337) reported
@playnewworld Guys i beg you, if you cant fix the server capacity of 2k players, AT LEAST fix the queue, i was finally on place about 180 and then i got kicked and now 3200... PLEASE
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wsvdyk
(@wsvdyk) reported
@mm_loginservice @playnewworld @dealer_monkey Ofcourse, being in the queue and getting that error is playable. Right, right?
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winter
(@rafwinter) reported
@playnewworld There is a bug going on the server i am playing (Brazil - Alatyr) that makes people imortal and the mobs from the first dungeon too. Please fix!
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Jonathan osborne
(@Jonnyosborne199) reported
@playnewworld been sat in que for lyonesse since 10:30 every hour it comes up with an error and I have to re queue
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Kizzz0 🕹
(@Kiz0Sm1th) reported
@playnewworld Fix the ******* game!!!!!!!!!!!!!!!!!!!!!!!!!!!!
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Banana for scale
(@avasol) reported
@playnewworld Losing your position in queue sucks ballz. Fix plz.
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Discript
(@Non_Discript_) reported
@playnewworld 8 hours played to lose it to a connection error at end of day
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Graham Masters
(@grahamasters) reported
@playnewworld it's great queuing for 3 hours from 1365th in the queue to 30th then getting an error and kicked from the queue so sitting here now 2700th in the queue again. Sort your damn queue out so it doesn't kick people
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Dagon716x
(@Dagon716x) reported
@H2ONuSoul @playnewworld Over 1 million people are trying to play day 1 so it’s gonna be a struggle for a few days just like call of duty servers usually crash night of release
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FiestyLass
(@Fiesty_Lass) reported
@playnewworld Queueing for open world, spent hours getting from 1500 in the queue to 54 & then it kicked me from the queue, now back at 3265. Guild members all reporting the same. Please fix your queues. I don't mind waiting to get into an mmo but waiting then getting kicked is infuriating.
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Toby
(@FlizCinema) reported
@playnewworld I waited almost an hour in que and I was in 288 place and then it threw me out with an stupid error pop up and now I have to start anew!!! Please fix the que system!
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Allan Law
(@allan_law7) reported
@playnewworld not happy wuth these server issues! Bought a game and I can't even play it. Twice booted from the queue. 4 hours of queuing for nothing ffs! Sort this out. Paying customers and half can't play!
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Tio Sandae
(@Tio_Sandae) reported
@playnewworld Hi! When are you going to fix the Amrine Excavation Dungeon in Naraka? This dungeon is buggy and no one can do it since the beginning of the server!
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Pete Gale
(@Pete_Gale) reported
@playnewworld Was #871 in the queue this morning; it's been 3 and a half hours and now I'm #2823 in the queue, because I've had a server connection error twice (one at 300ish, one at 500ish). This is an absolute joke.
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Chris Davis
(@TheFakeMCChris) reported
@_nickbourgeois @playnewworld People are unwilling to just log into a low pop server. There are some legit issues here and there, but I think it's mostly people planning to be on a certain realm and being too inexperienced with MMOs or too stupid to realize the high pop server on day one will be busy
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vSupa
(@vSupaOFFICIAL) reported
Well i waited 90 mins to go from 1200 down to 500 in the New World queue then got an in game error code forcing me to requeue -.- @playnewworld I JUST WANT TO PLAY YOU!
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Cu3public
(@Cu3public) reported
@BlakesBoolin @playnewworld Ryzen 1600 and Rx580 here. I have a potato, no issues.