New World

Is New World down?

No problems detected

If you are having issues, please submit a report below.

New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.

Problems in the last 24 hours

The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

New World Outage Chart 12/07/2025 02:20

At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by New World users through our website.

  1. Sign in (92%)

    Sign in (92%)

  2. Glitches (8%)

    Glitches (8%)

Live Outage Map

The most recent New World outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
FranceNîmes Sign in
FranceSaintes Sign in
United KingdomPorth Sign in
GermanyAßlar Sign in
GermanyAnnaberg-Buchholz Sign in
FranceVagney Glitches
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

New World Issues Reports

Latest outage, problems and issue reports in social media:

  • foursight_ttv four_sight (@foursight_ttv) reported

    @Diivil92 @Leer09737525 @playnewworld Fixed you say? Lots of content are still having issues; bugged quest, glitchy models, Dungeon runs crashing, weapon balance, etc. to name a few. These issues were reported months back & are not even resolved not to mention the new ones. You might wanna raise your standards higher

  • iLLM0RTAL iLLMORTAL (@iLLM0RTAL) reported

    @playnewworld Can you fix the desync, lag, weapon swapping, void gauntlet, ice storm?

  • AristylAntony AAJ (@AristylAntony) reported

    @playnewworld As a new years resolution id love you guys to fix the game so it doesnt mess up my gpu and crash my whole pc every time i play.

  • SigynX1 Sigyn (@SigynX1) reported

    @playnewworld I tried support but they told me that it would "fix itself".

  • jbard0808 TheMayor (@jbard0808) reported

    @realtylermurgo @TheStoutIrish @playnewworld Not really I have no problems on pc

  • DZMorris DZM (@DZMorris) reported

    @playnewworld The lag is so bad that when we do Zerg chest runs people have to wait for chest to even be collectible because it isn’t loaded In yet. So for server stability to be better is what I would like to see!

  • iMakeMess Andrew Thomas (@iMakeMess) reported

    Finally uninstalled @playnewworld I will come back when or if mounts are ever added but understand the game have more important issues to address first. #newworld

  • DZMorris DZM (@DZMorris) reported

    @playnewworld For the lag to go away

  • Zebwen Rich (@Zebwen) reported

    @playnewworld I am on the forums and have made numerous posts that get summarily ignored. Mending Protection has been broken since release. I reported it very early using the official reporting method and it still isn't fixed. Seems pointless using the forums as its just full of bruisers.

  • block_maniacs Blockchain Maniacs (@block_maniacs) reported

    @playnewworld Wish u learning how to fix game

  • SigynX1 Sigyn (@SigynX1) reported

    @playnewworld I was able to do a partial fix by closing Steam completely. Now my achievements page is showing up. However, none of my recent achievements or titles are showing up. For example, I joined a faction today but got no achievements/titles to show for it but my husband did.

  • traveIer0420 traveler💉💉 (@traveIer0420) reported

    @SombreroGG @playnewworld There's still the whole issue of dungeon keys being limited so people are forced to purchase them as mtx

  • Valakivi Valakivi (@Valakivi) reported

    @playnewworld cant even log in due to error bad install or corrupted files **** bug

  • MiltonYeoh Milton Yeoh (@MiltonYeoh) reported

    @playnewworld Fix the dam bug .. game is broken pvp r broken every new patch break the game even more

  • pradito523 Omar Prado (@pradito523) reported

    @playnewworld @AMZNGameStudios Fix you bugs!

  • Dusch_Boy Nico Schöpp (@Dusch_Boy) reported

    @playnewworld I wish that you fix The movementbug that sometime happen bec IT ***** up

  • Thrill_l_Am Thrill_I_Am (@Thrill_l_Am) reported

    @OPxLEGENDARY @xAtomic_Alienx @playnewworld What are sone major issues you've rub I ti the kast few weeks you think they should address?

  • SigynX1 Sigyn (@SigynX1) reported

    @playnewworld I am loving this game but ran into an issue today... I'm not receiving achievements and titles anymore. (I was yesterday.) The entire achievements screen is blank. Tried verifying integrity of Steam files but didn't work. How can I fix and will I get all of them after it's fixed?

  • Melessar Enrique Arcas (@Melessar) reported

    @playnewworld Fix the portals!!! Still bugged

  • SirLuanZera SirLuanZera (@SirLuanZera) reported

    @playnewworld I want them to fix the barbarity they did with the bow in patch 1.2, so that I can do a targeted attack and a skill in the sequence without having to press the skill key 5x

  • xAtomic_Alienx Shark Biscuit⚰️⚰️ (@xAtomic_Alienx) reported

    @Thrill_l_Am @OPxLEGENDARY @playnewworld I’m also not sure how they would fix that.

  • mcdura Brock (@mcdura) reported

    @Shellbunny_ @playnewworld Looks like a lot of people had a client side issue

  • PickleRainn PickleRain (@PickleRainn) reported

    @playnewworld 1.bug fix 2.bug fix 3.bug fix . . . . . 99767373.bug fix

  • TheSinfulDragon Sean Claxton (@TheSinfulDragon) reported

    @playnewworld They have alot to fix. Save your money.

  • itsBsaint Bsaint (@itsBsaint) reported

    Playing @playnewworld til' 7 in the morning really hits different. I really want to continue but have to sleep, going again in a few hours! I have a problem...

  • bloody_sunday77 bloody_sunday (@bloody_sunday77) reported

    @playnewworld Gave up #Newworld about 2 months ago.Constant bugs,constant one-step-forward-two-steps-back,constant very strong impression it's still in beta.Endgame as exciting as watching paint dry.Atrocious customer service. Save ur money&try something else,or see where it is a year from now

  • MJB6967 MJB 6967 (@MJB6967) reported

    @playnewworld For Amazon to wake up and fix territory ownership, 1 faction spanning multiple companies sharing the map screwing over every other faction because under populated. So many easy solutions, but ags struggles.

  • rubyswins 🌿Ruby🌿 (@rubyswins) reported

    @playnewworld So I have a love and hate relationship with this game. Great bones but the bugs and endgame are so bad that I quit. Getting to 60 was fun but that was it. Got my $ s worth but until they fix their ****, I don't recommend buying this game. Wait a year or so.

  • Timothy54896838 Timothy Gardner (@Timothy54896838) reported

    @playnewworld yooooooooooo, fix your bot problem lazy developers!

  • XinXuBai XRP | Xinxubai 。 (@XinXuBai) reported

    @playnewworld The current optimization speed is out of proportion to the problems that arise. I am on the verge of AFK, so I would not recommend it to friends. I hope that the game will get better, even if there is no discount, I will recommend it to more people.