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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Sign in (75%)
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Online Play (13%)
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Glitches (6%)
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Game Crash (6%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Nîmes |
Sign in | |
| Saintes |
Sign in | |
 Porth |
Sign in | |
 Aßlar |
Sign in | |
| Annaberg-Buchholz |
Sign in | |
| Vagney |
Glitches |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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Vulkan!
(@VulkanARPG) reported
@DeathMonkeyXL @playnewworld Imagine fishing and suddenly a hydra comes out of the water looking for trouble
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Nosaj Snook
(@ididntdoit77) reported
@playnewworld So you fixed all the issues with fishing or are you doing a event on yet another game activity that was nerfed into the ground?
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IchibanTTV
(@Ichiban09453777) reported
@playnewworld hemorrhaging players. Two days gathering soul motes. This is a joke. Have to use gold bots. Not everyone wants to do the same dungeon 60 times. doesn’t seem to bother you no one is happy. impossible to fix now. New world = @AshesofCreation waiting room.
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IchibanTTV
(@Ichiban09453777) reported
@playnewworld every server, have had to compete with gathering bots. This problem has never gotten better. And is never responded to on forums. Only solution to the problems you’ve created is to throw irl money at this game to buy gold. Because no one has time to farm like this.
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Never Forget
(@NeverForgetCS) reported
@Braden59643867 @playnewworld If you quit because of the glitch abusers and bad end game systems. You will most likely love it now.
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Pensamientos
(@FRpensamientos) reported
@playnewworld The only thing that the customer service told me to take a screenshot when I'm farming. now I must play taking capture every second that I am farming?
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Beautiful Dobby
(@BeautifulDobby) reported
@playnewworld how about you fix your buggy *** game from the ground up instead of promising yet another boring event?
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StillsonXP | Stillson.eth
(@StillsonXP_) reported
@playnewworld the problem with this is no tips because all 5 players in the server are in the same band
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BALDWIN
(@BaldwinSaysGG) reported
@Ayo_ItzRed @playnewworld The game was not ready obviously when launched. So now that it's a little more polished and the systems aren't abusable, why not open a few fresh start servers (that you can't transfer to) that are free from all the impact of the problems?
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Wolvestooth
(@wolvestooth) reported
@playnewworld What's with the constant posting links and then removing them? You have an image problem already. Stop making it worse.
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TheCasualGamer2385
(@TCG2385) reported
@playnewworld So fix that do stuff on all platforms, not just 1.
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Jacob
(@DontTakeMeOn) reported
@playnewworld Fix the spam healers and trash bow users
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Eas
(@PlaneswalkerGam) reported
I've reached my breaking point with @playnewworld after 12oohs plus😔 Weapon perks not working, pots not going off, stuck in weaponswap, roots still not fixed, ... it's just not an enjoyable experience. @AMZNGameStudios #newworld #MMO #MMORPG
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Star Guardian ζ͜͡𝓕𝓪𝓮 💮
(@faeyerlol) reported
@The_Laze_Utopia @playnewworld Fishing issue?
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Mohd javid
(@Javid__786) reported
@JeffBezos @playnewworld Useless service from Amazon side. Hii guys, message for all those customers who are buying things from Amazon. I ordered one package from it and the amount was deduct from credit card. And at time or order the package delivery date was 12th of July but not delivered yet
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Steve Wahl
(@WahlSteve) reported
@SigGuy365 @playnewworld They have to make sure it's not released broken though. PTR feedback and updates have been a plenty. Last thing they want to do is release it half baked
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Merry Mammoth
(@Merry_Mammoth) reported
@playnewworld Why is the lag detected bug a thing. Literally can’t play the game
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The Laze
(@The_Laze_Utopia) reported
@sandlebar_kit @playnewworld *ponders ultimate trophy ever being available* there are hotspots that can be fished, yet are registered into map or by players. The gaslighting of fisherman in regards to the crate issue and lag outs to crashing.
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Jacob
(@DontTakeMeOn) reported
@playnewworld Fix opr, it's spam healing and bow cucks
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Jacob
(@DontTakeMeOn) reported
@playnewworld Fix the damn combat goddammit
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Robin
(@VeNoMzShibe) reported
@playnewworld @jokidre Extra time to fix that mob variety 😎👌
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Meckz
(@Cmeckz) reported
@playnewworld No problems in previous times I’ve played, but after good gauntlet was added issues started arriving heavily. The game has way to much potential, but it’s plagued with bugs, poor server compatibility, and just a lack of content. With this new “rockband simulator” you’re taking
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adm
(@addccp) reported
@ZoxLuna @playnewworld This. 100% and its the reason most ppl quit. The game just does not work. Its a broken product. It so sad because if its working its a fantastic base to expand on. But they released a broken game and now try to fix it rather than fix it first then release it.
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Ryan Peffley
(@peffley_ryan) reported
@DamionW56391968 @Quarterlol @playnewworld Problem with that logic, is the majority of these things should have been in the game from day 1.
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Kaos Josh
(@kaosjosh89) reported
@playnewworld Awesome I can’t even load the game since some stupid error since the recent updates enjoy folks
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Miller
(@ItsMillr) reported
@playnewworld Cool! Would rather have a 25-50 man PVE raid & world bosses that are difficult af & equal cash/hr as holding a main territory so all the pvers don’t quit like they already have. No PVE = dead MMO. Need a MASSIVE PVE overhaul & more than brimstone sands to fix that
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Merry Mammoth
(@Merry_Mammoth) reported
@playnewworld Wtf is this Lag Detected crap. I came back to the game when it worked fine 6 months ago and now it’s running like crap with this error disconnecting me every 5 minutes. How do I fix this? it’s unplayable
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LordDysp
(@LDysp) reported
@playnewworld Who came up with this idea? Was there really nothing else to fix or nothing else to add?? Do you seriously expect this to bring back the players??? I seriously will never forgive for ruining the best game ever!!!! Not just this rock band stuff but everything else along the way.
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Huh
(@Prawnsamdi) reported
@playnewworld have you guys considered fresh-start servers down the road around the time of a big patch release?
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The Laze
(@The_Laze_Utopia) reported
@faeyerlol @playnewworld They still haven't implemented a lag out fix, multiple hotspots do not register to player or map despite being able to be used. *ignores ultimate trophy and the aptitude crates issue that is meh*