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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Sign in (67%)
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Online Play (33%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 St. Catharines |
Sign in | |
 Hamburg |
Online Play | |
 Bologna |
Sign in | |
| Darmstadt |
Sign in | |
 Sydney |
Online Play | |
 Saint-Martin-des-Champs |
Glitches |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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Fife
(@GGFIFE) reported
@playnewworld Failed to join login Queue? Thanks I'll play tomorrow then.
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Ric from Finance
(@rik_cordeiro) reported
@KatContii @playnewworld "Lag detected" hah
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roneaf
(@mydbroot) reported
@playnewworld Dear Friends . Please check your login system. At the moment waiting line to Login is not moving even 1 position forward in an hour. We have information - that players who left are not getting dropped from the game. Check your afk system please
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Vladislav
(@Vladisl40296379) reported
@playnewworld Dear Friends . Please check your login system. At the moment waiting line to Login is not moving even 1 position forward in an hour. We have information - that players who left are not getting dropped from the game. Check your afk system please
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@Hudwinks
(@Hudwinks1) reported
@KoTHunt @playnewworld @playnewworld Dear Friends . Please check your login system. At the moment waiting line to Login is not moving even 1 position forward in an hour. We have information - that players who left are not getting dropped from the game. Check your afk system please
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malanochkin
(@malanochkin) reported
@playnewworld @playnewworld Dear Friends . Please check your login system. At the moment waiting line to Login is not moving even 1 position forward in an hour. We have information - that players who left are not getting dropped from the game. Check your afk system please
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Persi_GG
(@PersiGTN) reported
@playnewworld Dear Friends . Please check your login system. At the moment waiting line to Login is not moving even 1 position forward in an hour. We have information - that players who left are not getting dropped from the game. Check your afk system please
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🔥RektByBrownie🔥
(@RektByBrownie) reported
@playnewworld The game won't full-screen on my 2nd display monitor, any idea why? I don't game on my "main" monitor only my 2nd, other games has never given me this issue, just yours!
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Gu_Gu
(@Vadym_Huzhyn) reported
@playnewworld Dear Friends . Please check your login system. At the moment waiting line to Login is not moving even 1 position forward in an hour. We have information - that players who left are not getting dropped from the game. Check your afk system please
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Chris
(@pencil_pirate) reported
@playnewworld The worst thing about this situation is the missing communication from amazon games. what is the plan? what do we have to expect? you fix the serverpop? do you add more mirrorservers and merge them later? do you add only fresh servers? what are you doing? inform the people!
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Egor Markelov
(@Makeleus) reported
@playnewworld Dear Friends . Please check your login system. At the moment waiting line to Login is not moving even 1 position forward in an hour. We have information - that players who left are not getting dropped from the game. Check your afk system please
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Stranger Things
(@PSbIX) reported
@playnewworld Dear Friends . Please check your login system. At the moment waiting line to Login is not moving even 1 position forward in an hour. We have information - that players who left are not getting dropped from the game. Check your afk system please
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rolton29
(@rollton29) reported
@playnewworld Dear Friends . Please check your login system. At the moment waiting line to Login is not moving even 1 position forward in an hour. We have information - that players who left are not getting dropped from the game. Check your afk system please
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Prolifik
(@Prolifik_Gaming) reported
@playnewworld Fix the server queues!!!! terrible
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Nikolyskiy Vidmantas
(@skvidmantas) reported
Dear Friends . Please check your login system. At the moment waiting line to Login is not moving even 1 position forward in an hour. We have information - that players who left are not getting dropped from the game. Check your afk system please @playnewworld @KoTHunt @virtuspro
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Delta38gaming
(@delta38gaming) reported
Got my character created on @playnewworld, now to get through the login queue.....only 13,177 people in front of me! >< I'm on US East/Valhalla server!
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Mhz
(@MhzPR0) reported
@playnewworld Dear Friends . Please check your login system. At the moment waiting line to Login is not moving even 1 position forward in an hour. We have information - that players who left are not getting dropped from the game. Check your afk system please
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imak1s
(@imak1sdota2) reported
@playnewworld Dear Friends . Please check your login system. At the moment waiting line to Login is not moving even 1 position forward in an hour. We have information - that players who left are not getting dropped from the game. Check your afk system please
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FeralForlorn
(@FelixZander1996) reported
@playnewworld i cant even play cause u got a 2k player cap on a server with 8k+ waiting to get in. and i cant change server randomly either cause you cant play with other servers and cant see what the server is about. a first time game dev could see this be a problem.
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Bohdan
(@Porcupine111) reported
@lazyscreamer @playnewworld Jezzz man... Its not about que and amount of servers. Its about LOGIN SYSTEM duuuudee. 1 position in an hour. Like srsly?
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@Hudwinks
(@Hudwinks1) reported
@virtuspro @playnewworld Dear Friends . Please check your login system. At the moment waiting line to Login is not moving even 1 position forward in an hour. We have information - that players who left are not getting dropped from the game. Check your afk system please
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Дмитрий Грачёв
(@lemonumb) reported
@playnewworld Dear Friends . Please check your login system. At the moment waiting line to Login is not moving even 1 position forward in an hour. We have information - that players who left are not getting dropped from the game. Check your afk system please
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Roll4eg
(@Roll4eg) reported
@playnewworld Dear Friends . Please check your login system. At the moment waiting line to Login is not moving even 1 position forward in an hour. We have information - that players who left are not getting dropped from the game. Check your afk system please
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Vladislav
(@Vladisl40296379) reported
@playnewworld Dear Friends . Please check your login system. At the moment waiting line to Login is not moving even 1 position forward in an hour. We have information - that players who left are not getting dropped from the game. Check your afk system please
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AlexOmen
(@omen_alex) reported
@playnewworld Dear Friends . Please check your login system. At the moment waiting line to Login is not moving even 1 position forward in an hour. We have information - that players who left are not getting dropped from the game. Check your afk system please
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Laurance Lockington
(@OCE_Squishy) reported
@playnewworld Hey! Is there a fix for the connection error @mm_connerr_rep_timeout ?
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Gu_Gu
(@Vadym_Huzhyn) reported
@KoTHunt @playnewworld @playnewworld Dear Friends . Please check your login system. At the moment waiting line to Login is not moving even 1 position forward in an hour. We have information - that players who left are not getting dropped from the game. Check your afk system please
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Evgenij Vinnikov
(@noahzgard) reported
@playnewworld Dear Friends . Please check your login system. At the moment waiting line to Login is not moving even 1 position forward in an hour. We have information - that players who left are not getting dropped from the game. Check your afk system please
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Caner Arduc
(@Canii24) reported
@playnewworld I can't handle this situation anymore. Come on Amazon! My game crashed twice. Your servers crashed twice. I'm in the que for at least 2 hours and there is no hope for me to jump in the game for the next 6-8 hours!?! Fix your Servers.
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Bob | Honeth
(@_Honeth_) reported
@playnewworld Can we have a GM check all the servers for AFK people auto running / macro running into walls to avoid the AFK kick as i've been in queue for 4 hours after a bug that required me to restart the game to fix it.