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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Online Play (50%)
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Sign in (25%)
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Game Crash (25%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 La Broque |
Game Crash | |
 Seattle |
Sign in | |
 Ahnatal |
Online Play | |
 Bologna |
Online Play | |
 Rosario |
Online Play | |
 Bern |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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JoshLif3
(@JoshLif3) reported
@playnewworld Can you make it so there's some kind of login timer if you crash or something? it sucks getting in getting booted or having to relog cause of bugs and then having to wait 2-3 hours to get in again. Yes there's other servers but why would I when I've invested so much time already
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JoshLif3
(@JoshLif3) reported
@playnewworld Can you make it so there's some kind of login timer if you crash or something? it sucks getting in getting booted or having to relog cause of bugs and then having to wait 2-3 hours to get in again. Yes there's other servers but why would I when I've invested so much time already
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ChaymberGaming
(@ChaymberGaming) reported
@Inthepastxx @Halt_Yipp @playnewworld Seriously. Overpopulated servers being the only real issue, and it's being consistently worked on and improved. You can't ask for much more.
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Isaiah
(@Limits_TV) reported
@FrexieFrex @playnewworld Part of the problem was they weren’t certain on servers that everybody was gonna select. Especially when a content creator joins a low pop server at launch and completely ruins the que because every body wants to play with their fav streamer 🤷🏻 just the way it goes
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Syrus Vice
(@SyrusVice) reported
Trying to get into @playnewworld for the last five hours and each time I get to the end of the queue I get a different error and have to restart. I hate this game and I haven't even actually played it.
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FATE :)
(@FATE4k) reported
@BP_Supremacy @RichardAOlsen @playnewworld The issue isn't bricking anymore. The issue is the constant blue screening, which is at the fault of both Nvidia AND Amazon. Nvidia for coming out with drivers that don't work, and ****** game code on Amazon's side. The 3090s bricking was EVGA's fault and they took blame.
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Alvaro
(@Ikilly0) reported
@playnewworld There are a few servers on SA that need addressing, and if you allowed a guild wide transfer, it maybe could fix things.
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Camiimii
(@TheCamiimii) reported
@BurritoAlex_ @playnewworld That looks like a graphical issue. They have steps on their website to clear the “cache” have you seen them? It’s under the interaction bug
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Emet-Selch
(@Emperor_Selch) reported
@KouriOkami @playnewworld DC issues fixed in last patch... Too bad you refund a game that gets updated and was just released
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Wispurx | SNEAK
(@Wispurx) reported
I love @playnewworld so much. That's the tweet. (Except the queues/connection errors)
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CONNOISSEUR / BUSINESS ENTREPRENEUR
(@SFGiants329) reported
Hey @playnewworld My ban is expiring but there is a bug within your banning system that I haven't gotten a reply about. Could it just be time zoning issue and the 24 hour ban isn't bugged?
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Marc
(@BagelBackpack) reported
@RigouleBien @playnewworld Its the only way to even play at all lol They should fix their **** instead of banning people trying desperately to play at all
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Luke (HuzzahGamers)
(@realdude19) reported
@playnewworld Here's a crazy idea, at "Grace periods" for those that get disconnected from have crashes, lag spikes, etc. I have suffered the queues on more than one unhappy occasion due to my game crashing. That needs to be fixed. Now. #GracePeriod
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Emet-Selch
(@Emperor_Selch) reported
@Koth_Remulak @playnewworld Did you follow any kind of troubleshooting? How are you expecting help when we don't even know what error message and what kind of PC you use.....
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Alex
(@GhostBsc) reported
@playnewworld The only think that resolve this problem is “ WHEN 2000 accounts creats on 1 server this is it u close that server so no one can go on this server on queue just give them the message —-> server full try another server “ i mean character bound with the server based on capacity 💪🏽
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James Jarvis
(@JamesJa82842666) reported
@playnewworld @playnewworld Hi im having problems, two of my quests are not showing on the map and the are pined any suggestions to fix.
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James Jarvis
(@JamesJa82842666) reported
@playnewworld Hi im having problems, two of my quests are not showing on the map and the are pined any suggestions to fix.
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✨💀 Sashkull 💀✨
(@ifYes_elseNo) reported
@CSteely3 @RaiderBatti @playnewworld He is lucky, when I get home it takes me 4-5 hours to enter the game, and I have to check sometimes because there is an error and I have to click 'ok' to start the qeue over again 🙃
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Terry Smith☕
(@OhHeyTerry) reported
soo first impressions of @playnewworld? I see a lot of potential, but they really need to work out some performance issues in crowded areas. a 5900x with a 3060ti shouldn't be getting 30FPS in the first major town after the tutorial.
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FrexieFrex
(@FrexieFrex) reported
@playnewworld But you literally have the salesnumbers of copies sold on steam, whats the issue with anticipating the ammount of players on launch day?
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SeattleClub
(@Neoopets) reported
@jakeunhyx @playnewworld It’s not just about the ping for them it’s also playing in servers where the language barrier is split in half, and we live in modern times now where this shouldn’t be such a huge issue, which it is, look at the forums and the aus server discord. People are pissed.
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8pointedstar
(@8pointedstar2) reported
@demoniawow @Michael09436909 @playnewworld Let’s be realistic, one of the biggest and most popular MMO’s is going though some crap resulting in players leaving, it’s not hard to see this game would be popular at launch, it will only last a few weeks. It’s not an issue to kick off over.
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Its-Pure
(@ItsPure4) reported
@Inthepastxx @Halt_Yipp @playnewworld Agreed, thus has to be the best launch I've ever seen for any online gane. 0 server issues in the 27 hours I've put in since launch . It's your own fault if you chose a busy server
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James
(@psythes) reported
@playnewworld why is my gpu at max in the queue and overheating. Not even in the game. Played beta with 0 issues and now my MSI 2060 rtx is overheating. Can you please advise a fix please?
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MexicanWolf
(@MexicanWolf19) reported
Sooooooo, I just played @playnewworld for 5 hours straight the first time o logged on….I think I have a problem already
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Clown Patrol
(@OnlyFollwClowns) reported
@playnewworld A lot of you retards must think they just click a button and type in "addserver.exe" to fix these issues. A lot of people to follow here.
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Stealthy
(@StealthyUSN) reported
@TheKoreCow @Bandeta2020 @playnewworld I mean, you chose to be on a high pop server, how is that their problem? Hop on a small population server for now and change after it all smoothes out
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Camiimii
(@TheCamiimii) reported
@ZzaManX_ @bucablut @playnewworld That’s not only a server issue tho that can also cause client issues?
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Beaky🏳️🌈🤘
(@beaky173) reported
@playnewworld Fix cpu capping out
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Peter
(@Banjoker) reported
@ZavocOriginal @playnewworld Theres literally plenty of servers with NO queue in EU right now. Games amazing. Took 2 days to get new servers but holy moly is nizzle to finally play and with no lag? Crashed a few times during primetime but guess what? No queue!