New World

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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.

Problems in the last 24 hours

The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

New World Outage Chart 02/15/2026 17:40

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Most Reported Problems

The following are the most recent problems reported by New World users through our website.

Community Discussion

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New World Issues Reports

Latest outage, problems and issue reports in social media:

  • LaliqueTheGeek Lalique (@LaliqueTheGeek) reported

    @geoffkeighley @playnewworld But the servers are okay extremely broken leaving thousands more u able to play. Hoping for a fix ASAP!

  • Azotherian Azotherian (@Azotherian) reported

    @damack113 @Auirex_ @playnewworld But dude that's why they want you to buy the "instant login" version of the game /s. Seriously putting P2W in the form of vip login......

  • Kiz0Sm1th Kizzz0 🕹 (@Kiz0Sm1th) reported

    @playnewworld Fix the ******* game!!!!!!!!!!!!!!!!!!!!!!!!!!!!

  • Nibashe Joey P (@Nibashe) reported

    @playnewworld I dont mind the queues. What I do mind is qeueing for over 3 hours, getting an error and being put in the back of the queue. At least implement a placeholder so you will be put in the same position if possible. Havent been able to play yet :(

  • KrsnikUrban Urban Krsnik (@KrsnikUrban) reported

    @playnewworld And where are additional servers for EU? It takes 3 hours to just login into game...

  • StoneyJake_G Jake_G (@StoneyJake_G) reported

    @BlakesBoolin @playnewworld I had no issues other than a long wait to get in

  • Kalasjj187 El Capitan ☯ (@Kalasjj187) reported

    @playnewworld Fix your ****! For hours in a queue just to see a connection lost so you can go back to the last one of the queue!!!!

  • Micinkator Jan Kocourek (@Micinkator) reported

    @playnewworld What did just happen on EU / Nav server? a lot of ppl just got kicked from game ( lag detected... "suspicious look" and went to queue.

  • rafwinter winter (@rafwinter) reported

    @playnewworld There is a bug going on the server i am playing (Brazil - Alatyr) that makes people imortal and the mobs from the first dungeon too. Please fix!

  • WARofROSES_ Thomas (@WARofROSES_) reported

    @playnewworld Amazing job at response time to help resolving server issues, couldnt ask for more day 1. More than I've seen a game do in a LONG time. Over 7m people bought the game, honestly now just raise the server cap to around 5000 and it'll be fine.

  • iitsLore_ Lorenzo (@iitsLore_) reported

    @playnewworld Time to play? I'd like to, seriously. But i keep getting kicked out from login queue. 1, 2, 3 hours of queue and then i get kicked out. Nice work devs. Good job. You had weeks and beta tests to check the servers capacity and this is the result? Imma go for a refund asap

  • BretzelsOVS Bretzels (@BretzelsOVS) reported

    @playnewworld What do you think about stopping all the servers until you add slots to the servers and fix the queue disconnect?

  • Touhidu84794004 Touhidul (@Touhidu84794004) reported

    @DrLupo @playnewworld Will the YouTube vod be available later? It's not working right now. I missed it because of my medical treatment.

  • bibulix1 bibulix (@bibulix1) reported

    @playnewworld wtf is this dogshit que? i stay 6 times in a row in que and everytime its getting errors , to manny attempt nd **** to connnect? For what ******** i pay? to watch que and than crash??? Fix your servers

  • PokeBasshs Nicolai (@PokeBasshs) reported

    @playnewworld The game where you sit 3 hours in Q, only to get an error and gets kicked back in the line. Great game, can I have my money back now?

  • PorD1OS CHRISETE (@PorD1OS) reported

    @playnewworld Hours and hours of queue, thousands and thousands of people waiting to be able to enjoy a game that you have paid for and a lot. Servers dropping, queues dropping, you go from being 10 in the queue, the loggin service crashes and 4000 appears in the queue.

  • ElvaindelYT ElvaindelYT (@ElvaindelYT) reported

    @playnewworld Hi, can you address server problems, just been waiting for 4+hrs in the queue to be kicked out of the queue and put at the very back again. Absolutely ridiculous.

  • Archetipoeroico Volk (@Archetipoeroico) reported

    @playnewworld Do you understand how you are wasting people time? Fix your queues or just block server entrances so people are forced to play on other servers. And the fact you are not answering significate how bad your PR is.

  • nwaucm New World Australia Community and Marketplace (@nwaucm) reported

    @EagleGarrett @playnewworld If you login for your next session now, you may get in by the time you're awake again. =P

  • knownAsBoogie The Boogie (@knownAsBoogie) reported

    @playnewworld In iran we have problem connecting to the game pls fix it

  • Whatdidyoudo7 Whatdidyoudo!!! (@Whatdidyoudo7) reported

    @playnewworld Just qued from 650 to 50 for a connection failed error message… now im 930 👍🥲

  • Sedgythurgo Sedgythurgo (@Sedgythurgo) reported

    @osrsStaunch @playnewworld Massive issue being a player named 'dps' asking people if they are 12 years old and wants to party up!!

  • Icaris_7 Rhuraidh Garness (@Icaris_7) reported

    @playnewworld hey, want to fix your queues and stop kicking people out of them after multiple hours? at least put in a grace period to get your spot back in the queue when it disconnects, people paid for this game and scant even play it…

  • Fiesty_Lass FiestyLass (@Fiesty_Lass) reported

    @AchilleHenriqu3 @playnewworld had the same issue

  • ADCARTATTACK ADCArtAttack (@ADCARTATTACK) reported

    @playnewworld @dealer_monkey Just to test, I deleted my character, and started a new one in the same server.. I'm not 490... my old one was 2100. So you are prioritising new players!!! Is that to prevent refunds? Get new people playing.. DEFINITELY passing this game service

  • nicklaswendell1 NwL (@nicklaswendell1) reported

    @playnewworld you need to fix your god damn server problems asap. It cant be right that you have to que for 4 hours at 12am, what do you think will happen when the time becomes 4pm and all from eu are getting Home from work? What que times are we talking then?

  • osrsStaunch matt (@osrsStaunch) reported

    Hey theres a massive server issue in Aus you need to do a quick server reset @playnewworld

  • Pete_Gale Pete Gale (@Pete_Gale) reported

    @playnewworld Was #871 in the queue this morning; it's been 4 hours and now I'm #3257 in the queue, because I've had a server connection error three times (one at 300ish, one at 500ish, one at 2400ish). This is an absolute joke.

  • NaniVP Ernani Paiva (@NaniVP) reported

    @NBKMistik @playnewworld Well I'm on the wait of the Linux base is allowed to play without the anti-cheat problems. As soon as this is resolved I will jump on the game. PvP seems quite fun.

  • AranReed Aran Rhys Reed (@AranReed) reported

    @playnewworld Servers need to be sorted. Fourth time trying to connect today, from 600th+ to 400 and then disconnects me because of an error. what is this ****?