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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Sign in (67%)
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Online Play (33%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 St. Catharines |
Sign in | |
 Hamburg |
Online Play | |
 Bologna |
Sign in | |
| Darmstadt |
Sign in | |
 Sydney |
Online Play | |
 Saint-Martin-des-Champs |
Glitches |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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Arthur brown
(@darknessx1981x) reported
@meestorjohn @playnewworld seems like all US east having the issue
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Supervixen🦊
(@supervxn4) reported
@playnewworld hey guys - is there anyway you can fix banning people from war? I accidentally banned my own player even though I wasn’t clicking on their name. You should freely be able to add and remove banned players as you see fit. Thanks. #NewWorld
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Jacob Wolfe
(@Turismo1337) reported
@Wilucco @playnewworld I saw lots of people having problems with the NW queue at launch as well but they appeared quite a bit less severe than the current XIV queues, and a lot of them seemed to be around the most populated servers on NW. In XIV this queue **** seems like EVERY server lol
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irtwizy
(@irtwizy) reported
@playnewworld US EAST SERVERS ARE DOWN FIX YUOUR BROKEN GAME
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NomadEric
(@TheNomadEric) reported
@cocor77 @FF_XIV_EN @playnewworld They said there wasn't much way to kick the server capacity up too much more without causing stability issues and even then it's causing stability issues LOL. I think ots funny ppl crying for getting booted after doing "get arounds" to stay logged in while not being there
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NG Vaporizer
(@NgVaporizer) reported
@playnewworld Yo guys servers are dying. Login server seems dead. Guys still in game having all kinds of issues.
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Michstuff
(@michstuff) reported
@playnewworld @thegameawards Idiots... fix the game before this. what a joke
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Rank Badjin
(@badjin_rank) reported
@playnewworld "Login service isn't available at this moment." Yet server status shows everything is up...
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Aaron Martinez
(@RefinedAlien) reported
@BigIrishLIVE @playnewworld Yeah I thought they fixed that glitch though. After reading the forums I came to the conclusion it was my pearls in my armor so I took them out and got two legendary drops in genesis. Could be coincidence but idk.
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Didact
(@OpiaDidact) reported
@playnewworld @thegameawards How can you confidently promote this with everything that was and still is broken and your massive user drop off
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WakeShinigami
(@WakeShinigami) reported
@playnewworld @thegameawards I mean, it's The Game Awards, but this just proves to me that either the nominations are bought or the state of multiplayer games is in serious trouble if New World - while fun - is considered the best.
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Chosenome35
(@chosenome35) reported
@Mdsuq @playnewworld Why more skins when there is hundreds of other issues? You are indeed a brainlet
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Nate
(@Nate50723854) reported
@playnewworld My wife and I finally quit playing New World today. Still, so many bugs. Lag, Trading Post bugs, kicked me out of the trader which in turn stops me from purchasing or selling. Total of EIGHTEEN (18) PLAYERS on my server. Fix the bugs or lose everyone.
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Fitz
(@DrPhitz) reported
@iron_ulfhednar @playnewworld Step 1: Don’t play a broken game
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zennboy
(@zennboy33) reported
@playnewworld @thegameawards Over 400h play time here,and this game is a joke but still they have a great potencial but the big company dont care to fix the problems,....u have gear for crafting gear for colecting gear for pvp gear for pve and u can not sort it in the storage,u need to look for it every time
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NG Vaporizer
(@NgVaporizer) reported
Having login issues with @playnewworld . We US East let us know if you see the same. Players still logged in reporting lag and random glitching issues especially while fast travel #NewWorld #NewWorldMMO
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SouperSide
(@SouperSide) reported
So, we got a war declared on our territory but we took their **** too but can't declare war on their faction towns (multiple), because their fkn territories are in glitched fake invasions... So tell me how that's fair @playnewworld Turn wars off til you fix this fkn ****.
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SauloMagno
(@YoSauloMagno) reported
@playnewworld @thegameawards I can't vote, just can't sign in 🤔🤔🤔
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Neural Theft ✌🕊️
(@Neural_Theft) reported
@playnewworld can we get time stamps on DMs. Can we also get not broken chat where we can send chats
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The New World Compendium | A New World MMO Podcast
(@NWCompendium) reported
We said this a few times on the show in the past episodes but one issue @playnewworld team having is the knee-jerk reactions they are having to issues resulting in further problems. This seems to be one of those reactions as given some more thought, this would've been obvious.
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☁️Shale☁️ | Flying Rock God Vtuber
(@ShaleFrog) reported
My steam account got hacked...which sucks, but I got it back and beefed up the security. However, they logged into New World, moved my character to a different server and took all my gold. Support said there is no fix...what dinosaur of a game is this @playnewworld?
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NeedTonz
(@NeedTonz) reported
@playnewworld can y'all fix how the ******* trading post refreshes making items trying to buy 'at a different trading post' forcing players to re-login to only get hit with the same ****** refresh bug ****
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Jonathan Keith Barrow
(@jonathankbarrow) reported
@shagkie @playnewworld Yeah right. 99 bugs on the list to fix. 99 bugs to fix. Fix one bug, release a new patch. 110 bugs on the list to fix.
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عبدالله باسل الدبوس
(@abaldabbous) reported
@playnewworld Ive been perma banned for no reason jeff fix ur game
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Meezy
(@YourBoyMeezy) reported
@Rakinare @playnewworld @thegameawards Also was a main proponent in wars for my company but the wars were mostly broken. And territory control offers very little in benefits
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Cu3public
(@Cu3public) reported
Has @playnewworld had many problems? Yes. Has it been frustrating? Yes. But the walk back/compromise on expertise is a really good sign that the devs are getting better and aren’t afraid to own mistakes. Stay vocal stay honest community! It’s how we get a good game!
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@nilbusmaximus
(@aerodragon83) reported
1 hour, 20 mins. 3501 queue and countless 2002 errors. We at number 1 in the queue. Sat there for 10 mins. 2002 error (closes your game). Back to end of queue. Repeat twice. Thanks @FF_XIV_EN. Thought you were better than @playnewworld #queueboss
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Elliot Mayo
(@Real_Salty_Mayo) reported
@itshilarymason @AMZNGameStudios @playnewworld I've been having issues with this as well. I imagine for you it's a lot more toxic. Unfortunately it usually is for the women in my company. I got mass reported for making joke recruitment ads for a scummy company and got flagged and suspended. It really needs to be dealt with.
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Christian Witzel
(@_ChrisMatrix) reported
I've even tried uninstalling and redownloading @playnewworld and the same issue is happening.
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zennboy
(@zennboy33) reported
@playnewworld @thegameawards Just a small problem in the game..and about the bugs i dont even whant to start,or the water mark for gear and weapons is the worst idea ever i saw in any game,and for crafting the tier1 is more expencive then tier 5 items,like wtf idk maybe im wrong here.....idk