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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 ‘Ewa Beach |
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 Nîmes |
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| Saintes |
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 Porth |
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 Aßlar |
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| Annaberg-Buchholz |
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Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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dipierno1anna
(@G4JUoviedo) reported
@mikesecondslate @playnewworld It really feels bad how your account has been hacked I had same issue not until I was recommended to @Lanpartylife and he got it fixed today hit him up and be happy again
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NachoTaco
(@NachoTaco710) reported
@playnewworld yo wtf. i just get off work and you guys actauly wanna try to fix something now?
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Brad
(@Braderzz001) reported
@playnewworld anybody else's proximity chat not working? I can't hear my friends and my friends can't hear me even though my mic shows I'm talking. I've checked my settings many times and copied many others. I've put all my volumes to 100 to test it
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Jota design
(@Jotadesign3) reported
@playnewworld stop thinking only about usa. We play more people in Europe, update time, server capacity problems, etc. It seems that we are the last monkey in Europe
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Kyle Fishlock
(@Archonsc2) reported
@playnewworld You need to fix the gamebreaking bug of 25k instead of having 50k tokens issue at endgame. We can't purchase gear because the cap is too low and this quest is bugged.
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Frank Cilantro
(@popp199) reported
@crimsonchin91 @playnewworld whats broken?
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EMGG BearlyOperational
(@BearlyOperating) reported
@playnewworld is down and I cant sleep, now I dont know what to do with my morning. #problems
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💫
(@Nkiriii) reported
@Cianocon91 @lukumms @playnewworld Wait you’re still have queue problems? I am in a high pop world and didn’t get a single queues the last 2 days
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Jota design
(@Jotadesign3) reported
@lynarx53 @playnewworld and you cant swap or use items while fighting thats a big problem
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Tito
(@Hasking10) reported
@mikesecondslate @playnewworld I got sick and tired of support not attending to me 🤮🤮..probably they’ve got too many people to attend to ..But all thanks to @AgentFemiTv they helped me resolve my account issues they are wonderful…
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xSEMPITERNAL012
(@xSEMPITERNAL012) reported
@playnewworld This could also be an option in the menu. Instead of exit to desktop, it could be "restart" or something that would then give 5 minutes to get back into your game. This would give chance to restart to fix bugs, instead of having to just deal with it cause of queue times
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Szymon
(@sz_gooner) reported
@playnewworld Anyone else getting "an error occurred trying to update new world" through steam client??
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xSEMPITERNAL012
(@xSEMPITERNAL012) reported
@playnewworld A whole area crashed after a war in our world. Booted about 500 players and instantly filled their spots. There needs to be a small time that someone can jump back into a reserved space if the player doesn't press to leave and leaves via what seems like a crash.
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_Saint_Samedi_
(@saint_samedi) reported
@playnewworld Will you be banning the cancerous trolls? Or working on a fix with how bigger companies think they can control smaller companies under the same faction? We're all getting tired of the WOW raid mentality, demanding donations, showing favoritism to officers, etc.
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Szymon
(@sz_gooner) reported
@playnewworld Can you focus on the desyncing issues in dungeons? Its unplayable at times... the respawns on some of the mobs at the end of quest lines is ridiculous and there are literally ques of players waiting at one spot...
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daan
(@daanstrooban) reported
@playnewworld @playnewworld Hello, could u please fix the bug where if there's a big group of people the boss spawns/enemie spawns every 0.2 seconds after it dies i see tons of people exploiting it and makes the game frustrating.
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Ashkan
(@AshkPunk) reported
Since @playnewworld servers are down. I went outside and I couldn't chop down trees or gather herbs. @god please fix.
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Robert Rahn
(@Rob_Rahn) reported
@playnewworld If I find an exploit in the game that players could use, do I just use the feedback button in-game, or is there another option to report the bug/problem.
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Szymon
(@sz_gooner) reported
@playnewworld The quest hub disappears in the UI more often than not There are issues with "evade shot" where there is a massive delay to use it after "poison shot" Small issues: sometimes the node doesn't disappear after it has been gathered - there is enough running in the game
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Julius Gribovskis
(@M1nKsTeR) reported
@playnewworld i do hope you fix musket when aiming right at mob from blank range and still missing the shot thats the main complaint i have with that weapon and to those who are thinking that "*** gud learn to aim" stop being delusional this thing has been since preview version
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Leonis
(@Alfa_Leonis) reported
@playnewworld Is it gonna fix the insane lag in expeditions?
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Maxim Zaika
(@maxim_zaika) reported
@Irenicus71 @boooked @playnewworld I have 500mbps and I do experience lag. The server was fine for the first 4-5 days and this is mainly the reason I didn't refund but then the ping has increased and I started getting packet loss (just like many other players). I wish I could just refund it now but its impossible
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Dwy 👑
(@EarlDwy) reported
@playnewworld Is there plans to fix visual bugs? Like plants still being there after harvesting, or quests not showing on the side on screen? or having the "Abandoning Event" stuck on your screen?
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Gabriel Martins
(@gabrielm_a_) reported
@playnewworld will the lag in the dungeons be fixed? (SA server Apsu)
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Stoic "TheCount" Ninjuku
(@THcEount) reported
@M_Bandora @lixiesmum07 @playnewworld There are also issues that could arise if a central server that all the others connect to is impacted by the maintenance, such as a central login / database.
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Stoic "TheCount" Ninjuku
(@THcEount) reported
@M_Bandora @lixiesmum07 @playnewworld Servers are generally split in regions for the reason of connectivity rather than maintenance windows. Maintenance windows are generally globally for patches as changing game code on one server could (depending on code) cause unforeseen issues.
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Kyle Logan
(@Ghoulza) reported
@SonicSoFast @playnewworld Server time out is like 15min plenty of time to go toilet or get food. Issue here is people staying away hours on end blocking others from joining and helping create those long queue just because they don't want to be logged out. 100% agree with them booting those players
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💜 LilTomy 🦊
(@alilfrenchie) reported
@playnewworld I don't see any fix for the title name bug i reported. It appears like "<unitialized>. Will u work on it or it's not your priority? I know this isn't a mandatory fix but...
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xSEMPITERNAL012
(@xSEMPITERNAL012) reported
@playnewworld So still no crash protection? So even still of the game crashes that's it for the night cause get to the back of that 1500+ line.
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Paul Sumner
(@PaulSumner_) reported
@playnewworld Will this fix the dungeon lag as it does not specify?