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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Sign in (86%)
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Glitches (7%)
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Game Crash (7%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Nîmes |
Sign in | |
| Saintes |
Sign in | |
 Porth |
Sign in | |
 Aßlar |
Sign in | |
| Annaberg-Buchholz |
Sign in | |
| Vagney |
Glitches |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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Lee / WildmonkeyUK / CORPSEMAK3R 😉
(@WildmonkeyUk) reported
@GameRockUK @playnewworld You'd think with the sales figures in front of them they'd have a good idea of how many servers were needed 🤔 I'll wait until the servers settle down a bit and the other issues are fixed before I'll probably end up getting it
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❄️ Glocos ❄️
(@thegreatglocos) reported
@LilBeanDip5012 @playnewworld Fae (EU). When I joined it said Population Medium. If 10 quadrillion people joined after that is not my fault and I shouldn't be the one punished for their mistake. Yes, they are going to fix it soon. But yesterday I couldn't play at all. Today I've been in Q 2 hours already
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SWE_Motorizer
(@SWE_Motorizer) reported
@playnewworld Would love to but constantly getting lag detected and then have to reconnect is killing the fun😔 Died so many times because it happens mid fight aswell...
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Chris83
(@ChristianCarro0) reported
@playnewworld fix server capacity, fix lag, Fix bug sieges, fix retard and crash for some, while others spend whole days doing anti-kick macros..... and more and more exploits..... Very sad is this!
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THE_HOODED_GAMER
(@THEHOODEDGAMER7) reported
@Enceeee_RS @playnewworld Just click the x it goes not that much trouble pmsl
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Salim Khan
(@Scorp1onW1nD) reported
@playnewworld Please add an in-game bug/glitch reporting function
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Zack Aird
(@zack_aird) reported
@playnewworld i have a problem with entering my server after logging out to join a friends server. so the problem is that it says i'm at my character limit i cant click to log in the server and the population says low and no players in line to join. my server is highlighted red an my name.
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kenny eom
(@Bethelint) reported
@JeffBezos @playnewworld reported 8 unauthorized charges by some hacker using Amazon archived icon program so that I would not know the transaction and order history. 3 customer service rep and 4 supervisor asked me to wait over 7 weeks.Cannot believe such long delays and poor customer service .
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bfveterans
(@bfveterans) reported
@playnewworld I waited 1.5h, enter games, open stash and game crashed, now again in queue from 660 in line EU/Bran Guys you need to fix this ****, I didn't play during week because of huge queue and now same **** during weekend? Rise caps on servers please
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0verloadDragon
(@0verloadDragon) reported
@playnewworld I really hope theres a "fix Lag detected" in there too, i tryed doing the first dungeon but i got the same thing over 6 times in a row so i could not do it
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Baturalp Akalın
(@baturalpakalin) reported
@playnewworld Can’t login because of the que..?
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Adam Szczęsny
(@Selupolos) reported
@playnewworld Any chance we see a grace period for loging in added soon? It's ridiculous that you cant get back in after a crash.
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Hawkins
(@MajinRod_RED) reported
@playnewworld You can not reconnect to the game if you get kicked by lag or any other error. Even if you character is still ingame the menu keeps you back from relogging as long as your character despawns ingame.. why is this not getting fixed. Now im back in queue.. wasting more hours waiting
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Weles
(@SwarogPL) reported
@Mattkochan1481 @playnewworld @Treadog Fix your pc
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Simon S.
(@Soermen) reported
@playnewworld Just ban players who run into a wall to avoid getting afk kicked. Players log in at 7 am then go afk with pressing "w" and run into a wall. At 10am pos 400 in EU. The queue isnt moving at all. Less than 100 position in 1 hour because noone is leaving the server. Fix this already!
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stephan
(@stephan29340657) reported
@playnewworld fix the boar level glitch and strike the banhammer on those who‘ve abused it to get level 60 😡😡
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Bixsato
(@bixsato) reported
@playnewworld @elimeretv Hey I am really concerned I have a 3080Ti and i caped the game at 60fps because of the melting issue your game has but it's Always shows me that I am still at 82fps even with the cap Do I still have to fear that the game will kill my 3080Ti?
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TheRealVariousgaming
(@Var1ousGaming) reported
@playnewworld Is there a solution to not getting all your drops from Twitch? I have relinked my amazon account to my steam. Ive tried everything.They just sit there on my Twitch account and I know ALOT more have the same issues this goes for BOTH the skin drops during beta and Release
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...
(@9emeralds) reported
@playnewworld i got a screen that said lag detected and then i died and couldnt respawn. i couldnt recall anywhere i was still standing. i quit and hours later i returned to the same glitch but i was in a settlement. server takamagahara name- 1uis
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Deezlar
(@escape1979uk) reported
@FATE4k @vaskumer @playnewworld my 3090 blew playing this game... But it's impossible for it to gain any traction because you just get a load of people saying it's a manufacturing issue, when my card wasn't even an EVGA.. Then you get a swarm of AMD fanbois and straight up jealous ******* derail your thread
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Hawkins
(@MajinRod_RED) reported
@playnewworld Also my mate is having problems with his router restarting daily at night and he cant reconnect either even tho his character is still ingame.
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Minchenko Valery
(@TasogareValery) reported
@playnewworld It feels like faction balance is broken, which is bad for a game. Are you shure you put enough effort to make factions equally attractive? Because no one want one faction dominance in server.
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Loathing Editor
(@LoathingEditor) reported
@playnewworld Internal error in login services. Can't create a character as a result.
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zzzzzz
(@VekVok) reported
@JeffBezos @playnewworld yo jeff fix your servers ping is way too high compared to other games.
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Zantes
(@iZantess) reported
@playnewworld if you dont fix this fck queue nobody cant play this **** game anymore, 1 week and still login queues pathetic devs
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ProfessorChaos
(@Professor_CHA0S) reported
@playnewworld Major problem in new world. Apparently a friend of mine recieved 1.4 million coins from someone as a gift. Clearly this is not possible to attain that many coins naturally. What will new world devs due to address such a game breaking issue?
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Agarwaen
(@Kalideagarwaen) reported
@playnewworld the problem is not the server capacity, you can always add new server. but even a 40 people login queue take 15 minute. the only problem is your login system
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Shakesy
(@ShakesyGG) reported
@M1nKsTeR @playnewworld You can’t really blame them when the queue times are 6 hours long. Fix the queues and no one will macro.
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Aaron
(@Aaron93958236) reported
@playnewworld So how come Yggdrasil on US West says it is uner maintenance when I try to login but the status full and I already have character. Nothing is saying maintenance besides when I hit play.
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Hawkins
(@MajinRod_RED) reported
@playnewworld @Lifeisgugu1 You can not reconnect to the game if you get kicked by lag or any other error. Even if you character is still ingame the menu keeps you back from relogging as long as your character despawns ingame.. why is this not getting fixed. Now im back in queue.. wasting more hours waiting