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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Sign in (86%)
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Glitches (7%)
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Game Crash (7%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Nîmes |
Sign in | |
| Saintes |
Sign in | |
 Porth |
Sign in | |
 Aßlar |
Sign in | |
| Annaberg-Buchholz |
Sign in | |
| Vagney |
Glitches |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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Daddy Den
(@Denwop1) reported
@playnewworld Would love to see bigger icons (inside cities) on the map when playing in 4k, its okay in 2k or even HD, but in 4k, icons are just too small. Also please, fix the lag detected issue !
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Jonathan_XPR
(@xpr_jonathan) reported
@playnewworld Hey I would like to know if you are going to fix the problem with te disappearance of tracking mining ore and animals in the compass. I need to relog every time to fix it and it’s a problem when servers are full
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Ethan Price
(@Paradox_EP) reported
@playnewworld So tracking/compass bug still going to be around? Sick. Only been a problem since closed beta.
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JBr
(@Castled92) reported
@ikeptyourcat @playnewworld I think its due to our populations, and wars starting at this time. My server Valhalla is down from massive lag spike
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nico 🖤
(@nicotwitchh) reported
@playnewworld Pls don't lag me out for the third time today. This queue is brutal and I'm crying.
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Celji
(@Celjii) reported
@playnewworld any update on the "Lag detected" issue that is still happening?
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wakkytabbaky
(@wakkytabbaky) reported
@playnewworld yea if you could take a look at your login servers that'd be great, they seem to be down
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Mark Drake
(@themarkdrake) reported
@playnewworld Is this the reason for Morrow being down "for maintenance"? Your server status page is lagging behind, and people are wondering why their servers are going offline (US East).
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Travis Bass
(@TravisBass1997) reported
@playnewworld Did yall have a bunch of servers just crash?
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Poet
(@poetlol) reported
@playnewworld Fix the cosmetic bug with the faction medium weight chest piece
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*fusion.*
(@FusionRL_) reported
@playnewworld Did they fix Amarine Expedition on some servers?
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AgentNorth
(@AgentNorthTV) reported
Dear @playnewworld - US EAST Valhalla seems to be having some server issues. Some are playing no problems, rest of us are either dcing, or are unable to connect to queue or server
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SYCO Legend
(@LegendSyco) reported
@Lyrcmck @playnewworld Ikr. Why can’t everyone just be on one big server with a million player capacity 🙄, bc lag definitely wouldn’t be an issue!! If you really aren’t old enough to learn how to plan accordingly around populated time frames, play a server without a high population!
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Mr.Nice
(@Mikes_gaming90) reported
@playnewworld Hey is City Of Brass under Maintenance cause I looked on your sever statues it says it's fine but when I try to login it says under Maintenance
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Grizz
(@grizzbehr86) reported
@playnewworld servers down?
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Alice
(@AliceFelis) reported
@playnewworld valhalla is constant lag detected for those still in, and those that left and tried to get back it says maintenance. status page shows none, did you bring the server down without saying anything?
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Bye Simmons
(@Eagleshive) reported
@playnewworld Amrine is broken, and play for a fix soon? Plz help.
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Jon
(@Lyrcmck) reported
@playnewworld Love how you doubled down on the AFK stuff when the main issue is server capacity. Kicking 100 people who are AFKing to avoid queues of 700+ people isnt going to suddenly free up 700 slots
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Daddy_of_4
(@Daddyof44) reported
@playnewworld There is a very annoying issue while dueling. When you switch to your other weapon the 3 ability’s light up for the next weapon but the weapon itself doesn’t switch over so it makes you think you are using the other ability while your really not unless you look at your weapon
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Jon
(@Lyrcmck) reported
@Sweaty_Fat_Nerd @playnewworld I ditched several characters over the last week purely trying to play the game. EU especially had huge queue issues on every server. If I join a server that's new and has 0 queue, then the next day its somehow become one of the most popular, how was I supposed to know?
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ProdigyLegendz
(@ProdigyLegendz) reported
@playnewworld Will this fix the issue with people not spawning into war and then spawning in town being killed by pvp?
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ENVÖ
(@Dj_Envo) reported
@playnewworld Can y’all fix queue it’s so slow to join a game server. Also need to make something to be able to join ur friends to join server or something cause I’m level 10 can’t join to play with them 🥺
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SpotonuTTV
(@SpotonuT) reported
@playnewworld Anyone else have high ping issues tonight? Been fine until tonight
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TheUntouchable
(@T_Untouchable7) reported
@playnewworld Fixed an issue causing the barrel to not appear in “Pirate Stance” emote." there is a barrel?? lol
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Pasiphae
(@lustfulpasiphae) reported
@playnewworld what is with these crashes and then login error/world under maintenance messages when PvP wars are happening.
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Jon Bronson
(@Chief_SlappaHo) reported
@playnewworld Windward city on Cantahar US East is broken
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Wolfjaw
(@Wildjawgaming) reported
@playnewworld Is this why I can't login because "World Under Maintenance" - yet I still have friends on the server playing. lol
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Monkey D. Pot ᴮᴱ ⁷
(@Pot470) reported
@playnewworld I really hope bugs are fixed, I'm in Kukku server and the dungeon is full of bugs and lag, and the solution given to the players in this server is a server reset, instead of a bug fix, I honestly don't want to lose 40+ game hours, so please fix this!
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Myst 🇲🇦
(@mystvb) reported
@bxbblegumbarbie @playnewworld Minor issue for now they need to focus on the servers, but I understand 👍
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Musty Gorilla
(@Sweaty_Fat_Nerd) reported
@Lyrcmck @playnewworld My que went from 1600 to nothing. If you followed a streamer somewhere thats your problem not theirs.