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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Sign in (67%)
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Online Play (33%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 St. Catharines |
Sign in | |
 Hamburg |
Online Play | |
 Bologna |
Sign in | |
| Darmstadt |
Sign in | |
 Sydney |
Online Play | |
 Saint-Martin-des-Champs |
Glitches |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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Huely
(@ThatHuelyguy) reported
@TCaptainX_ @playnewworld What’s your issue. I’d verify integrity of fame files. Happened to me today
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Marshall “isolfr” Garrison
(@MGarrisonVO) reported
@playnewworld you’re allowing your partnered streamers and their fanboys to ban people they get clapped by. Fix your report system. We’d rather you do nothing, like other MMOs, than whatever overeager crap that’s being abused now.
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Psycho Circus
(@ItsaMePsycho) reported
@playnewworld So, if my friends and I decide to transfer to a server with enough space, but any of us already has a character on this worldset he/she can not join because of the limitations? I will not do a double transfer to fix this. Please think this through.
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gmetalist the blackbeard
(@youngmetalist) reported
@DemocracyIsGone @playnewworld Bro that's not the issue that i need to figure out.. Even switching to eu should be a choice, I'm stuck at US East
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xudes
(@SirXudes) reported
@bobrebooted @playnewworld Funny how we would be moving almost 2 full companies and get the same problem after a few days. They said we could move to any world and move between regions and didn't deliver on both..
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John Gidman
(@GiddyG) reported
@playnewworld not sure if all your support people are working on server transfers; however: - I put a support case in about not being able to see town and quest icons. I have NOT received a reply yet. I addition, I am unable to join a company or see friends online. Please fix.
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Coty Henry
(@Cotyhenry94) reported
@playnewworld hey. Can y’all put a server in the Middle East please? I constantly have LAG DETECTED on my screen. It’s almost unplayable. Especially in higher pop areas, or dungeons. Thanks.
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OdinsEcho
(@OdinsEchoTTV) reported
@Mack_atx @Asmongold @playnewworld I think I might know a possible cause for this, I noticed that I have an issue where when I quit New World but not close steam. It will stay running in the steam client, even though I closed it via the proper means. Maybe this is causing the spiked hours?
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DANIMAL
(@TheDanimalUK) reported
@playnewworld Do you know that there is stuttering issues both graphics and sound since the patch? 70% of my friend group getting it
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David Hollingsworth
(@DavidrHolly) reported
@Thawizzard1 @andin1337 @playnewworld Did you just gloss over the issue completely. It's not about being entitled, it's about people making decisions on false information. People were told they could transfer cross region. Now they can't. Pay attention.
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Wyatt
(@wyatttarvid) reported
@Cotyhenry94 @playnewworld Lol felt the lag detected. Mine is almost constant 🥲
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ArchLeviathan
(@ArchLeviathan) reported
@playnewworld Loving new World. Little issue tho, what are the chances of fixing how far enemies track you before they leave you alone? Maybe reduce the distance they track you? #NewWorldMMO #NewWorld
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LamaType
(@LamaType) reported
Position in Login Queue: 501 ...... @playnewworld
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╭∩╮ (︶︿︶) ╭∩╮
(@pabloelchelero) reported
@BagelBackpack @playnewworld and they have a tool for that, if u know when u pick a server this one is linked with other ones. When one of them dont have suficient players they will unify to make it full again. The problem is people dont read about servers works and why works like that, they just know cry
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matias arancibia
(@93Rncb) reported
@playnewworld you better fix your ban system soon.
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mandar
(@GeraltOfRivia53) reported
@P4wnyhof @playnewworld I'll start playing it once the GPU bricking issue is resolved.
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Sneakyy1S
(@Sneakyy1S) reported
The news that @playnewworld is going back on their word is so depressing. they specifically said ANY REGION transfer which made me and many others follow that and make a server on the first available region. Now we can't transfer back is just a punch in our faces! Devs FIX THIS!!
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Marc
(@BagelBackpack) reported
@pabloelchelero @playnewworld The problem is they’re not doing their job
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Dan Hernon
(@StonerL0ve) reported
@SirXudes @vryrare @playnewworld Sorry but that streamer issue is yours. Not New Worlds. "I wanna play with the boys". They boys isnt' 200 people, sorry but no. If you won't move servers with 199 other people, then that's a problem you're gonna have to deal with
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xudes
(@SirXudes) reported
@DemocracyIsGone @playnewworld Because its nearly 200 people and counting. We'd just get the same problem in a lower pop server + they'd literally lose everything they've fought for since launch...
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TheRealWubbziee
(@TheRealWubbziee) reported
@TCaptainX_ @ThatHuelyguy @playnewworld Wonder if it's maybe some sort of Anti-virus/Firewall issue. I haven't heard of anyone besides you having that particular issue. Probably something weird causing it.
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HoneyDruid
(@Honey_Druid) reported
@playnewworld ZHOU TAIYING IS BROKEN. SOMEONE IS ALWAYS CRASHING ON PHASE 3 FIX THIS GARBAGE.
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X?!!@#!
(@HuseyinDarky) reported
from
Istanbul, İstanbul
@playnewworld ? I cant cuz my pc freeze everytime i want to play! I had no problem before the update but now i cant?!!!!? Why ????
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TheRealWubbziee
(@TheRealWubbziee) reported
@TCaptainX_ @ThatHuelyguy @playnewworld From what I heard, they fixed the GPU issues with the last NVIDIA Driver update.
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xudes
(@SirXudes) reported
@StonerL0ve @vryrare @playnewworld Its New Worlds problem that they say A and do B. THEY said we would be able to switch to ANY server. THEY said we would be able to switch to ANY region. They backed out of those two things not even within a week.
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Drucifer
(@El_Drucifer) reported
@playnewworld You all better fix this before you lose over half your player base.
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Clockwerk0_0
(@0Clockwerk0) reported
All kinds of @playnewworld crashing problems tinight!!
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Armando Noriega
(@ThouArtMundo) reported
@playnewworld i really really want my map to work, i literally cant fast travel or see anyt icons on my map.. so many others are encountering this and it's honestly really damn annoying. please fix it.
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AbruptPlayz
(@AbruptPlayz) reported
@playnewworld I have run in to a big issue, I am a happy grinder, doing skills all day long. But I am now at a point where I am waiting for random companys to upgrade the stations in their settlement. I can't move now because my storage is full of materials everywhere...
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wRicci
(@wi___am) reported
@playnewworld No problem, I already deleted my character. I knew that this will happen