New World

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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.

Problems in the last 24 hours

The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

New World Outage Chart 11/30/2025 23:30

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Most Reported Problems

The following are the most recent problems reported by New World users through our website.

  1. Sign in (86%)

    Sign in (86%)

  2. Glitches (7%)

    Glitches (7%)

  3. Game Crash (7%)

    Game Crash (7%)

Live Outage Map

The most recent New World outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
FranceNîmes Sign in
FranceSaintes Sign in
United KingdomPorth Sign in
GermanyAßlar Sign in
GermanyAnnaberg-Buchholz Sign in
FranceVagney Glitches
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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New World Issues Reports

Latest outage, problems and issue reports in social media:

  • Fearless_Ferret Ferret (@Fearless_Ferret) reported

    @cosmiclord7 @playnewworld Resources on a server are finite, you cannot just 'increase the cap'. That would just create major lag issues and make the game unplayable for those in the game.

  • Celtics_fan78 Rich Henderson (@Celtics_fan78) reported

    @thegunee @playnewworld A) nobodies crying. B) whoppdi ******* do for your group. My 193 member guild who have level 30+ characters some of us don't want to waste that time. C) we shouldn't have to. It's on the company we paid to provide the service not us to work around their **** up.

  • CloudyGeezy In the clouds. (@CloudyGeezy) reported

    @playnewworld FIX BIGGER SERVERS

  • MSantosXD msaints (@MSantosXD) reported

    @playnewworld We can Ban player who paid the Game Andrés don't Want to wait 8 Hours to login after take a shower, or maybe we can Work and increase server cap, do a layering system. We better ban them so they only have to wait 2 hours. Nice joke.

  • JespersVisions Jesper (@JespersVisions) reported

    @WheaT0ast @playnewworld The thing I don’t understand is it’s 2021 and it’s like new word is the NOT first mmorpg out there It’s mind blowing that they didn’t see this coming in 2021 And have more players on a full server is going to be bad @playnewworld your problems will be gone with char transfers

  • AlbinKw9 Albin Kärvestad (@AlbinKw9) reported

    @playnewworld @JohnBat64114021 FIX THE FKN LAG IN DUNGEOS!

  • xchilphilx 🌊 phil フィル (@xchilphilx) reported

    @DenzelAy @CeeRM_ @playnewworld Yeah I’m really hoping we get an official statement from both studio and manufacturers. Mine was a release-day 3080 and I know there were some manufacturing issues. Still, I feel like a game shouldn’t brick hardware.

  • motylogic3 op Volts (@motylogic3) reported

    @playnewworld Aztland server (US East) has many exploiters. Also game breaking bug that gives factions territory without a war happening. 30% influence for faction quest instead of 1%. I have 15 days played which isn’t possible. This server is messed up, please fix it

  • MSantosXD msaints (@MSantosXD) reported

    @playnewworld We can Ban player who paid the Game and don't want to wait 8 Hours to login after take a shower, or maybe we can Work and increase server cap, do a layering system, or some gamedev work. We better ban them so they only have to wait 2 hours. Nice joke.

  • MendoXen_Afa MendoXen (@MendoXen_Afa) reported

    @zlatkoty @playnewworld I dont think adding a lot more capacity without making the actual map bigger would bring other annoying issues the game. We are already fighting for materials as it is. In my opinion that is a reason why they dont want to increase the cap too much.

  • LokiTech3 Loki's Tech (@LokiTech3) reported

    @playnewworld @roqiCS Developer hate SEA... or maybe Amazon it self... The game still killing GPU though and dev not fixing it... If problem was the GPU, why there is no problem running another hundreds games with those GPU

  • joerose1010 Joe Rose (@joerose1010) reported

    @playnewworld You are simply putting a band aid on the problem. Sure, punish players that try and cheat AFK. But the real problem is 2-4 hour wait just to get in and play. Who the hell has time for that? Fix the REAL problem. Adding more servers wont help those that already have capacity.

  • NickG1962 XanderNat (@NickG1962) reported

    @playnewworld Remove auto run from the game and it will solve the problem I see so many players using it up against walls so they don't get kicked

  • Griylo Daryl (@Griylo) reported

    Please fix the horrible desync on expeditions. The entire of tir na nog are experiencing it. A good 2 seconds of desync @playnewworld

  • EnjoyBread Bread 🍞 (@EnjoyBread) reported

    @playnewworld im fishing at hotspot and the game crash wtf is that ****, now im back in queue at 1200 fix ur servers god damn it

  • Frankenllama1 The One And Only (@Frankenllama1) reported

    @JeffBezos @playnewworld Are you ***************? the servers run about as well as the average american, your devs couldn't be arsed to program a swimming animation, the server size is embarrassingly small, and the achievement system is completely broken. Fix your ******* game.

  • TheBigM145 Michael Meunier (@TheBigM145) reported

    @Drunk_Pandaren @playnewworld It's only very specific cards that are breaking and it's due to a hardware problem. Overwhelming majority have 0 issues

  • Theopt_ Cristiano ‘Theopt’ Marques (@Theopt_) reported

    @365Jerry @EllohimeTwitch @playnewworld Some people play CS non stop and it’s always the same content :) if you just want to craft or PvP I see no issue. If you want to do PvE yeah I agree

  • SayKenzo Say (@SayKenzo) reported

    @playnewworld imagine not having system to fast relog to fix a bug or crash without 6h que..............................

  • RakshasaaR Rakshasa (@RakshasaaR) reported

    @playnewworld Was excited to play with my friends, but since I can't create a character of their server, I just ordered a refund. What a terrible way to adress server problems.

  • MNova411 MandyNova (@MNova411) reported

    I have a small problem that I always want to #PLAYNEWWORLD

  • LokiTech3 Loki's Tech (@LokiTech3) reported

    @playnewworld @roqiCS Developer hate SEA... or maybe Amazon it self... The game still killing GPUs though and dev not fixing it... If problem was the GPUs, why there are no problem running another hundreds games with those GPUs

  • Lioris_13 Just call me Lio (@Lioris_13) reported

    @playnewworld Hey guys, have you worked with Steam to extend the refund policy? Really poor server issues are making it pointless to even have the game for people with jobs & families

  • TritonVIIIX 𝙏𝙧𝙞𝙩𝙤𝙣 ヅ (@TritonVIIIX) reported

    @animefaceboy @WhoaFlyingChair @playnewworld its ur twitter rating stupid ****.. means ur a disruptive *** account to twitter, always causing issues

  • Julia_CaSsian Julia (@Julia_CaSsian) reported

    @playnewworld You really, really, really should put a grace period too for when you crash, not just this. Its crazy that if you disconnect and reconnect within a minute you get back in a 12 hours queue

  • Fearless_Ferret Ferret (@Fearless_Ferret) reported

    @WhoaFlyingChair @playnewworld The queue times are stupid BECAUSE of AFK timeout ********. Server cap increase would make the game unplayable due to major lag, we already see some of this in chat lag now.

  • Skeechz Skeech (@Skeechz) reported

    @playnewworld Are you going to fix the dungeon lag or shall I quit the game already?

  • CvBoul1 ChazBoul (@CvBoul1) reported

    @TwitchSupport… I believe I’ve found & fixed the problem. I originally only seen two boxes linking #Steam & #Twitch to @PlayNewWorld… apparently upon finishing the 2 linking’s a third option appears ACTIVATING the previous 2 linking’s! I have since Activated & will Check back.

  • 95near near (@95near) reported

    @playnewworld will there be a fix for the armine dungeon?? It’s unplayable for everyone in my server Linlin. I’ve hit a wall in the main quest and can’t advance until I play this dungeon :(((

  • Alchyzs Alchy (@Alchyzs) reported

    @playnewworld How about you fix "lag detected" error.