New World

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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.

Problems in the last 24 hours

The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

New World Outage Chart 01/02/2026 14:00

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Most Reported Problems

The following are the most recent problems reported by New World users through our website.

  1. Sign in (92%)

    Sign in (92%)

  2. Glitches (8%)

    Glitches (8%)

Community Discussion

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New World Issues Reports

Latest outage, problems and issue reports in social media:

  • shtty872 Jason Chittenden (@shtty872) reported

    @playnewworld Fix the damn queues, 7 hours last night and now I'm in a queue of 2000 again 🤦🏽

  • Lakez_ Lakez (@Lakez_) reported

    @playnewworld your live chat doesn’t even work correctly so people can get help from support. Queue times no trouble ticket methods. What are you doing to fix any of it?

  • MunizKenneth Kenshii (@MunizKenneth) reported

    @playnewworld any update on the lag detected bug?

  • xxSerenadex A4 xSerenade 💪🏼 (@xxSerenadex) reported

    Just here to ***** on Twitter @playnewworld . It's tons of fun getting home from work then getting stuck in a 2 hour queue to play your game. It's even more fun when I get out of queue with an error code and it becomes a 5 hour queue.

  • teagarei th (@teagarei) reported

    @playnewworld @geeksharp fix bugs on dungeon!!! server taparloka

  • Kjaphotography Kimberly Anderson (@Kjaphotography) reported

    @playnewworld I waited in a long countdown and finally got to 1 and got an error message… cannot connect to server… I was having no internet issues and appeared to be connected… so in countdown line again… 😢

  • Comedy_112 Comedy112 (@Comedy_112) reported

    @playnewworld how about you fix the bus in the game that were meant to be fixed after the betas?

  • MunizKenneth Kenshii (@MunizKenneth) reported

    @playnewworld update on the lag detected?

  • Defianxt 🎯 (@Defianxt) reported

    @playnewworld @Chadesh How is it a problem lol

  • Casperite2 Casperite (@Casperite2) reported

    @takauri25 @Skimatik_Gaming @playnewworld No the problem is the idiots on twitter insist on being on same servers as streamers so long queue is their own doing at this point. There are plenty of servers with no queue right now if they want to play. Their "friends" can join them there with server transfer soon

  • KostyaSila Kostya Sila (@KostyaSila) reported

    @DOPESTSOLDIER @playnewworld Interesting, I got this error having gone from 1600->500 and it put me back at a new queue of 1700. Got to 1400 and it did it again and put me at 1850. Oh well.

  • NotViglio Liam Vigliotti (@NotViglio) reported

    @playnewworld Why not instead of “addressing” this issue you just solve all que related issues by increasing server size and offering free transfers

  • OuchPotato1 OuchPotato (@OuchPotato1) reported

    @playnewworld Just increase the server capacity , you had no issue processing all the payments you received , and I'm quite sure if you had any issue collecting money from people it would have been corrected immediately .

  • teagarei th (@teagarei) reported

    @playnewworld FIX THE BUGS IN SERVER TAPARLOKA, dungeon and god mod!! fix now pls

  • JonSnaw_1 Jon Snaw (@JonSnaw_1) reported

    @Adman43536 @giftzwergg @playnewworld Alright you guys win lol. I got a connection error at approx queue 130 and got fed up with it. Im starting a character on one of the fresh worlds that isnt as populated. I stand in shame lol.

  • JustPhatTV JustPhatTV (@JustPhatTV) reported

    @playnewworld Hey us east still is having horrible que times can you please fix it bc I really love this game.

  • Diva9441 Diva944 (@Diva9441) reported

    @playnewworld Fix it! Queue 700!! Really?

  • Troye_______ Troye (@Troye_______) reported

    @playnewworld Adding worlds does not fix the problem. Server cap is 2k and you let how many sign up for server?

  • teagarei th (@teagarei) reported

    @playnewworld @Chadesh pls fix bugs, (main quest, dungeon 25) in SA server taparloka, it's unplayable

  • esiw_z EsiwZ (@esiw_z) reported

    @playnewworld Is there anyway for me to get a server transfer today. I have a level 30 account that I am tired of waiting in a 2000+ queue world to progress on. Been kicked from queue twice and server disconnect from bugs.

  • Jank_Tha_Tank Jason (@Jank_Tha_Tank) reported

    @playnewworld I appreciate you taking the time to work on all the queue issues. I can’t wait to play! #letmein

  • ItzShxdowzTV Shxdowz (@ItzShxdowzTV) reported

    @playnewworld theres no way that i crash playing your game then it makes me sit in 2k queue, now i just cant play for rest of the night...people that crash need to have priority in queues

  • PsyPrimate Psychedelic_Primate (@PsyPrimate) reported

    @amazongames @playnewworld HOW can you have 0 crash prio? Absolutely absurd

  • PortsDirty ***** Ports (@PortsDirty) reported

    @playnewworld Fix NAE queue this is ridiculous 2k queue or move people to new worlds

  • scottxxv1 scottxxv (@scottxxv1) reported

    can we please fix this issue of getting a disconnection error after waiting in a que for 3 hours. I like many others don't have the time it would take to re-enter into the que for an additional 3 hours or more. please please help us out ... @playnewworld

  • ruwowkek Кек (@ruwowkek) reported

    Some statistics for you, @playnewworld. How much time do you need to log in to the game with 3k queues? 5 hours! And the queue is not a problem. The problem is timeouts, expired and invalid tokens, unavailable servers, and other errors we get during the queue. 1/2 #NewWorld

  • DoescherJustin Justin Doescher (@DoescherJustin) reported

    @playnewworld nothing like being stuck in a queue to get back in your world for almost 2 hours just to have it error out once you are 10th in line. FIX YOUR SERVERS. THIS IS UNACCEPTABLE.

  • teagarei th (@teagarei) reported

    @playnewworld plss fix bugs, SA server taparloka (MAIN QUEST, dungeon 25), completely disheartening not being able to continue progression in the main mission

  • Funkmaster_Will William Rosales (@Funkmaster_Will) reported

    @playnewworld is anyone having issues linking steam account to new world for twitch drops? I click link account, it shows my profile I click sign in and nothing happens.

  • ckichcal Chris (@ckichcal) reported

    @Barista_Boi @Skimatik_Gaming @playnewworld very true. i gave it a good review, either we would have laggy overpopulated servers and can't play or wait half a day and enjoy lag free amazing gameplay