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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Online Play (50%)
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Sign in (25%)
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Game Crash (25%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 La Broque |
Game Crash | |
 Seattle |
Sign in | |
 Ahnatal |
Online Play | |
 Bologna |
Online Play | |
 Rosario |
Online Play | |
 Bern |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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aykut sırma
(@mekaci1989) reported
@skywalkergz @playnewworld I played many mmorpgs in EU servers from Turkey and my ping ms is generally around 45-65 ms. However, in New World my connection is not goo that I get very high latency - ping - ms for no reason while New World uses lots of cpu and gpu too. Our server is lagging most of the time.
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opinion person
(@0pinionperson) reported
@playnewworld No word about expedition lag?
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Okyanus Kara
(@kara_okyanus) reported
@playnewworld Expedition lag fix when?
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SolKnightSolaire
(@Sunlight_Sword) reported
@ZenHeadshot @playnewworld "fix this game" "No not like that waaaaa" yall need to ******* relax lol
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Maserati Prime
(@MaseratiPrime) reported
@ShansImmortal @NeaveNetwork @playnewworld Blizzard may have their issues, but they always do EU server maintenance in the middle of the night so it doesn't affect people wanting to play the game. There's absolutely no reason that Amazon Games can't do maintenance in the middle of each region's night.
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imHAKUuuu
(@imHAKUuuu) reported
@ShansImmortal @Var1ousGaming @playnewworld theres a difference between entitlement and being upset a service you're paying for isnt being delivered. stop being a ******* weirdo lmao.
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Marc
(@BagelBackpack) reported
@playnewworld So I can’t play today bc servers only open by the time I’m done with work and then queue takes too long Assuming log in servers don’t crash
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Rasmus Henriksson
(@1mDuper) reported
@MIGHTYR4IDER @playnewworld Bad exp/ hour. Loot is the same, nothing good but a focus rapier and focus musket. I dont see the issue.
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Mjorganovich
(@Mjorganovich) reported
@SplodedChicken @playnewworld If you work on not spamming frantically and only practice making deliberate actions, queuing abilities won’t be an issue. Even if playing reactively in a pvp scenario. Similar to Dark Souls. People spam spam spam and lose all stamina only to get bodied.
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Malice
(@JohnPaulBap) reported
@playnewworld It could help with the process refinement and lead to each subsequent regional update being faster. It could also reveal post-patch problems for the regions that come back up while maintenance is going on in a different region, but that part would kinda be a headache. (2/2)
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Levi
(@Levi27356177) reported
@playnewworld I wonder if they will fix the mistake that after leaving the dungeon the compass does not show animals and plants
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Sam Dearie
(@dearie_sam) reported
@playnewworld It's 2am now and l waited so long to join the game. Now l have to go to bed disappointed :/. What seems to be the issue?
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Stribbe92
(@stribbe92) reported
@playnewworld sorry but i need to wait round about 2-3h each day to login after work cause of the queue and now i need to weit 2h to wait 2-3h in queue so not play a single minute until i need to go to sleep for next days work ? maybe u shoulkd start maintance during night and not afternoon!
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Michael Tarosky
(@T_Rocksky) reported
@playnewworld How about you guys acknowledge (and ideally fix) the fact that expeditions cannot be entered by a large portion of your player base completely breaking story quest progressioin. There are several reports on the forums. not a single acknowledgment.
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arno baeyens
(@arno_baeyens) reported
@playnewworld if i get a login queue after waiting for 7 hrs already, i will not be happy.
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Anthony Merrill
(@Merrill35) reported
@JJTHEGYMRAT @MIGHTYR4IDER @playnewworld I mean this fix is in the patch notes already lol
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SPOODAY
(@PartyLover000) reported
@ugly_jimmy @playnewworld Almost as if they don't want to get attacked because of the 10k queue's. Opening up midnight would fix this problem and save them some deserved anger.
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Simon Silfver
(@SimonSilfver) reported
@playnewworld This is totally aboslute the most time to fix bugs sorry but hell no to this
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Levi
(@Levi27356177) reported
@playnewworld The bug or fix that the comam with dungepas is getting better does not show anything
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Sellblade
(@Dismayxz) reported
@PustanSerban @Neoopets @playnewworld Quick, throw dollar bills at the thing, that'll fix it! GENIUS! Software engineering 101, read it. **** happens. Get used to it.
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twahly
(@twahlHD) reported
@playnewworld Y’all couldn’t even fix war UI, tooltip UI, not being able to Manually move war que, speed skating when overweight, being too far from a dungeon to start when we are all in front of it? But it took 6 hours to make sure Timmy could stay logged into Asmongolds server? Y’all a joke
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Leo Arruda
(@larrudaaa) reported
@playnewworld Don't worry guys... Just take your time to fix the necessary things before re-open the servers! Most of the people doesn't know or underestimate the headache and pressure that devs could have in a maintenance or bug fix hahah. Waiting anxiously! 👀
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Ivan Dabovic
(@divan_88) reported
@playnewworld I'm OK with that as long as you solve the issue with long queues. ;)
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Dookies XL
(@DookiesXL) reported
@AllscTWhite @playnewworld probably fixing server related issue that isn't in the patch notes.. or maybe its cuz of the "groundwork" for server transfer lmao
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KryptikDistortion
(@Kryptik_D) reported
@playnewworld Imagine complaining at developers to fix a game and when they do take the game down for maintenance you still complain. It's laughable for sure.
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Manu.88
(@Manuxlow) reported
@playnewworld Horrible service compared ti orbes mmo.. Just todas when i could play all day because i Gad FREE…
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HankyDank
(@HankyDank9) reported
@playnewworld Hahaha all the little entitled gamers who want compensating for '7 hour down time to JUST fix bugs'. One of the main issues they're fixing is to do with the servers themselves, so obviously if they've run into some hiccups they don't want to let everyone on if they ain't fixed...
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B Я I A T H U S
(@briathus) reported
@lollocalda00 @Var1ousGaming @playnewworld Nah! It's a company dude... Amazon bad management is the problem here, not devs... They sell a product globally and don't offer global support. They should have people across the globe as any company in this situation does
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Bingogoldberg
(@bingogoldberg1) reported
@playnewworld Are you guys planning on making the server capacity any bigger? Because an extra 248 doesn't really solve the issue that much
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Andreas
(@Andreas00761040) reported
@playnewworld Problem is not about how long it takes, its about, why its done in the middle of day and not night?