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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Sign in (67%)
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Online Play (33%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 St. Catharines |
Sign in | |
 Hamburg |
Online Play | |
 Bologna |
Sign in | |
| Darmstadt |
Sign in | |
 Sydney |
Online Play | |
 Saint-Martin-des-Champs |
Glitches |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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Vostik
(@Vostik_) reported
Amazon to Steam Link does not work after signing in, just refreshes to previous page, Twitch Login in game is not working, and cannot find any support on it. @playnewworld
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Kar
(@13kar) reported
@Squeamish_Vamp @HackmanWow @playnewworld I'm affraid that error message is new to me :(
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jintann
(@JPRSanttos) reported
@playnewworld Alatyr SA server have a bug in dungeon, and some players are imortal, difficulting de pvp missions, pls fix it
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🦖Rayden
(@Raydenn_) reported
Another 1200+ queue error code at 120 :/ two hours down the drain @playnewworld let me play
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RxzoR
(@TheRxzoR) reported
@playnewworld can you plz fix your ******* game LOL random people getting crashes out of knowhere when we discover a bug and then puts us back into q of 3k+ people which will take hours for us to get back into the game like make it so if you dc you have 5min to rejoin or someshit
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Soto
(@iamSotosan) reported
@playnewworld The "Something to Prove" quest is absolute trash. Please fix the spawn rate or something
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Aodan
(@AodanTV) reported
@DecryptedGamer @geoffkeighley @playnewworld Why? There are issues, but the bones are solid and it can only get better from here. It was a successful launch and even with all the bugs/glitches I ran into, nothing made it unplayable. Only thing hurting atm, is the server ques.
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Virtual Soldiers Inc 🪖
(@VSI_Gaming) reported
@playnewworld wait all afternoon In que to get to que 1 and can't connect so back to 1500 que fix the ****** servers u broke *** mfers!
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Slank〽️an
(@DJSlankman) reported
@Iempleyerofgud @playnewworld Bruh deadass though they could increase to 3k and easy fix
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PlusEV
(@PlusEV_CSGO) reported
@playnewworld how about a restart, when the problems are fixed because its half the fun when some players have an advantage
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PayedTags
(@PayedTags) reported
@EarlDwy @playnewworld Yes while it does make sense, from their side, since it's not their fault some people disconnect because of poor internet quality, they will prioritize stuff that happens because of them, if you get what i mean
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PHaRTnONu
(@PHaRTnONu) reported
@playnewworld I was coming to your twitter specifically to find out some news on fixing the existing server capacity. glad a update (or reiteration of the same state) just wish we knew a time frame or is there a build being tested currently, or are thier fundamental compatibility issues?
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Killgore
(@Conwolv) reported
@penguin_vl @playnewworld You realize that the issue has been resolved right? You're literally whining and complaining about a 1 day launch issue. If you picked up the game and went to make a character, you'd be playing within minutes.
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Hyperpanicz
(@hyperpanicz) reported
@playnewworld make people wait 3 hours and Q time just a disconnect at 5 the weight 3 more hours Why the f*** is there not a protection for disconnecting why do I have to restart the whole Q like what the actual f*** Amazon
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Aitor Tarruella
(@_rocketmapache) reported
@JJustHarry @playnewworld Also, maybe this rant wouldnt happen if they prioritize fixing login bugs instead of adding more 2k capped servers.
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Starrixx
(@starrixx1) reported
@playnewworld that moment when you wait 3 hours for a queue 2 times and then your game goes lemme crash you real quick while your mates are waiting for you in the dungeon please quit making more servers and start upgrading them your not helping anyone with this
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Basem Al Awad
(@Iam_Basem) reported
Apparently streamers in game companies tend to mass report players who points the obvious about them caping cities in the first hour to maximize the tax and **** or if you have an uprising guild you will get mass reported as well the system is broken #NewWorldMMO @playnewworld
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Hollis Laing
(@HollisLaing1) reported
@playnewworld I am having issues on East Server- Calganor. It could just be my game and I refuse to sit in 1600 player que but Mobs and players are going invisible, and also when I farm a resource it doesnt dissapear.
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Niels
(@sidkskdnd) reported
@astynax777 @playnewworld But still, you are waiting on players to disconnect. So if it's near dinner time, you will move faster in the queue, as more players are disconnecting at this specific time of the day.
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Me_Myself_and_I
(@AntonioCaseiro) reported
@playnewworld Yep.. today we rerstart with a new chracter, loose all the work done, repeat it all in a new server with LOW population.. tomorrow that server is HIGH (because meanwhile it fills ) and here we go again to the same queue problem...
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KnightOC 🗑 Tyler
(@TheKnightOC) reported
@GeekGamerTR @playnewworld You know what you probably didn’t notice when you got in? Hardly any server crashes to lag. QoL quest fixes and enhances. Increased spawn rates for early missions. (So far) seemingly balanced leveling. 700,000 players day one, and 7000 are experiencing major issues. 1%.
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Matus Marko
(@matus_marko) reported
@playnewworld how do i even have a chance to log in? when during the wait i get 2x loggin errors and get even longer queue then in the beginning?
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TroyStreet
(@TroySteet) reported
@playnewworld Been kicked out of que twice now after waiting an hour each time! Please fix it!!
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D.J. Gursaly 🏕
(@Dj_Gursaly) reported
@playnewworld 800+ player que… y’all gotta fix this
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Drew
(@drewbarclay) reported
@playnewworld I should not need to wait till 2am to play on the EU servers.. Please fix the queues!
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Dylan
(@123pie111) reported
@playnewworld Ido not think i can play this game with the massive queue times. Its a fun game but its a major issue when i have to have the game open and sit in a queue for who know how long. I understand its a launch but I cant even play the game . I just dont have 3hr to waste
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Cringey Dad Gaming (Dom Wolf)
(@CringeyDad) reported
@oldmanbarny @playnewworld What about my progress of that character? Time wasted! Also, nothing to stop the other servers from falling foul to the same issue. Server swapping is something that should have been in the game already.
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Osama
(@WildB0at) reported
@Wild_Ratchet @goonraccoon @playnewworld then go gucking play what are you doing here ? let people complain so they fix it instead trolling…
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Banzai Badger 💚
(@Bonzai_Badger) reported
@playnewworld What about those with severe server lag?
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wasd
(@sermosma) reported
@playnewworld Bruh, fix your game