New World

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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.

Problems in the last 24 hours

The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

New World Outage Chart 11/19/2025 16:30

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Most Reported Problems

The following are the most recent problems reported by New World users through our website.

  1. Sign in (86%)

    Sign in (86%)

  2. Glitches (7%)

    Glitches (7%)

  3. Game Crash (7%)

    Game Crash (7%)

Live Outage Map

The most recent New World outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
FranceNîmes Sign in
FranceSaintes Sign in
United KingdomPorth Sign in
GermanyAßlar Sign in
GermanyAnnaberg-Buchholz Sign in
FranceVagney Glitches
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

New World Issues Reports

Latest outage, problems and issue reports in social media:

  • AlexandreGig Alexandre Gignac (@AlexandreGig) reported

    @_Camouchie @playnewworld @primegaming How about having a game that's less bugged then a beta ? I had less problem in any FF or WOW beta. It's a complete joke. You're a shame and kiss ***.

  • TheSymptomz Symptomz (@TheSymptomz) reported

    Anyone else having issues connecting to @playnewworld? #NewWorldMMO

  • Bear_Pixels BearH2o (@Bear_Pixels) reported

    @_Camouchie @playnewworld @primegaming We are owed something we paid for a complete game, not a broken one. 😕

  • danielkathans danielkathans (@danielkathans) reported

    @playnewworld @primegaming Us West servers down for maintenance? Getting popup that I can't join because Mag Mell is under maintenance.

  • BlueMtns1 Billy’s Valor (@BlueMtns1) reported

    @playnewworld Crazy concept here might be too much for the devs to handle but what if, hear me out, we focused on fixing this broken game before we start implementing new stuff. Phewww, there I said it.

  • Paradox_EP Ethan Price (@Paradox_EP) reported

    @jc05011999 @playnewworld @primegaming No. Bc there's several issues of just lack of caring or attn to detail

  • Dikaiosune5 Dikaiosune (@Dikaiosune5) reported

    Just made an alt in @playnewworld on a high population server. Why wait for transfers when level 60 is such a horrible boring grind? Just level back up the long way again and hope they fix the horrible hallmark grind *sic* endgame.

  • TheGreatSuar The Negative One (@TheGreatSuar) reported

    @_Camouchie @playnewworld @primegaming We are owed something… a working game/service that we paid money for. In what other facet of life do you pay someone to do a job and then not expect updates along the way?

  • PirataSomal1 PirataSomali (@PirataSomal1) reported

    @playnewworld @primegaming Fix your ******* game

  • __norv nørv  (@__norv) reported

    @playnewworld fix your game

  • Bear_Pixels BearH2o (@Bear_Pixels) reported

    @playnewworld Well since NW_Mugsy has banned me from the NW forums I will post here where he has no control. He removed all my posts asking WHERE IS THE OFFICIAL UPDATES! We don't need updates from a CM whose head is too big and likes deleting posts because it makes AGS look bad. BROKEN GAME!

  • Mom3nto_Mori takeSHi (@Mom3nto_Mori) reported

    @free05ct @Beyond_Eternia @playnewworld You cuck kids, who provide free PR service for this retard devs saying it exactly right. This piece of **** game looks exactly like it is 1 month old, not 2 years as it is in reality. They take money for this u moron, customer is entitled to request quality product

  • KGACali CaliKY (@KGACali) reported

    @rockstar1744 @VeraxDog @playnewworld Put over 100 hours into it with my brand new 3070. No issues. No queues either.

  • Skurbbz Skurbz (@Skurbbz) reported

    @playnewworld @primegaming Can you guys please fix the Malevolence last boss spawning?? There was seriously 25 people on my server yesterday who needed hammer quest done….

  • Roto_Wizard Evan Tarracciano (@Roto_Wizard) reported

    @playnewworld @primegaming Yay for cosmetics…. Said no one who actually plays the game, begging for the litany of bugs, crashes, imbalanced and errors to be fixed.

  • Flexxatronn Bryce (@Flexxatronn) reported

    @playnewworld Fix the ******* game. You can't even play in wars, because people just spam great axe/warhammer/ice gauntlet and lag out the defenders. Lvl 65 major breeches still don't give drops. Outpost rush is still disabled. There's still ******* placeholder images for items ffs.

  • AodanTV Aodan (@AodanTV) reported

    I'm really hoping we see some impressive patch notes for @playnewworld tonight or tomorrow. Honestly I think it will be a make or break with all the stuff broken in the game atm.

  • OneTimeACraft2 OneTimeACraft (@OneTimeACraft2) reported

    @playnewworld I'm hoping for outpost rush fix this patch or I'll be sad

  • RealMoonGamer Moon (@RealMoonGamer) reported

    @IAmBigfut @TheSymptomz @playnewworld Got no issues on my end, recently tho steam has been finicky with connections and syncing to game servers ive noticed

  • Ramez05 Ramez | #NewWorldMMO (@Ramez05) reported

    @AodanTV @playnewworld apparently they are working on a fix for the war lag VERY soon

  • UnmaskedGG Unmasked (@UnmaskedGG) reported

    @playnewworld Are there any plans for one free name change, or even a limited paid name change service to be added? Some of us (read: I) ended up leveling/playing on a server with the 'wrong' name because of queues and would like the option to change to a name from another server

  • galaxyoverride galaxyoverride17 (@galaxyoverride) reported

    @playnewworld @SinCitiSaint Empi Server - Quest Purge: Crux Defeat corrionstar at crux is not working no matter how many you defeat it will not complete the quest

  • Bear_Pixels BearH2o (@Bear_Pixels) reported

    @playnewworld How about AGS offer refunds? Is that too much to ask, since we are paying customers and you delivered a broken product why don't you offer refunds? You certainly cant keep your customers update so...

  • EmwunGarand Emwun Garand (@EmwunGarand) reported

    Hey @playnewworld You in-game economy is broken. Just thought I'd throw that out there.

  • Almalexxia ArcadeGannon (@Almalexxia) reported

    @playnewworld @primegaming Where are the transfers? Fix the game first. Shameless.

  • Sieder14 Colin Sieder (@Sieder14) reported

    @playnewworld fix your stupid game and make items you buy from the trade house go into storage, Nothing like buying 4k weight items and not seeing they go into your bag to the point you cant move anymore and have to wait 4 hours for your friend to finish work to help you.

  • Sandr0131 Sandr013 (@Sandr0131) reported

    @playnewworld @primegaming fix that stupid quests where hundred of mobs spawn instead of one in reekwater

  • Honey_Druid HoneyDruid (@Honey_Druid) reported

    @playnewworld TURN WAR OFF. It is just spamming AOEs on points to cause lag then a zerg. IT isn't fun. IT is broken. You are making people quit the game.

  • redins_ Philip Snider (@redins_) reported

    @playnewworld @AN1MA @Gothalion would agree not a good take The SM content is how 90% of people ingest game communication these days No official ann from the SM acc feels like you aren’t doing a just service to the players Noone expects SM to fix it but would expect updates on the issues plaguing it

  • Bear_Pixels BearH2o (@Bear_Pixels) reported

    @playnewworld Well since NW_Mugsy has banned me from the NW forums I will post here where he has no control. He removed all my posts asking WHERE IS THE OFFICIAL UPDATES! We don't need updates from a CM whose head is too big and likes deleting posts because it makes AGS look bad. BROKEN GAME!