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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Sign in (86%)
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Glitches (7%)
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Game Crash (7%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Nîmes |
Sign in | |
| Saintes |
Sign in | |
 Porth |
Sign in | |
 Aßlar |
Sign in | |
| Annaberg-Buchholz |
Sign in | |
| Vagney |
Glitches |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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UnsungCesspool
(@UnsungCesspool) reported
@playnewworld HOW ABOUT FIXING YOUR ****** *** SERVERS?! Its been a month and a half and there is STILL no D/C protection! Getting DC'd mid war, and coming back into a QUEUE is ******* idiotic from ANY modern gaming company. FIX IT FFS!
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𝓙𝓪𝓶𝓲𝓻𝔂𝓸
(@O_z_O_o) reported
@playnewworld Try to fix no reason BANS! before new content. Dozens of people get perma bans without any clue what they did wrong. When we ask customer service they just say "you banned for cheating" while fish and gathering bots dancing next to them even though we didnt commit any cheats...
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Sedgythurgo
(@Sedgythurgo) reported
@RevZareh @playnewworld I’ve been emailed after my appeal (9days waiting) and they told me my ban had been removed. Still can’t login yahooooo
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Xero Reynolds
(@xerjester) reported
@playnewworld I love your game. I do. But seriously, please fix the respawn time. It's overwhelmingly fast in some areas and makes it nigh impossible to complete certain story quests until you're greatly over-leveled for them.
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Aye
(@itzSpyda) reported
@playnewworld I feel like this is something you should decide to fix in the near future instead of banning players.. Cause let’s be honest. A YouTube presents this to their community, most likely 90% will be doing this “exploit”. to gain an advantage. Happens in a lot of other games.
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iBeardedBot
(@iBeardedBot) reported
Anyone else lagging so bad on new world today that heals won't work? El dorado West is down bad #NewWorldMMO @playnewworld
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TheHappyPittie
(@TheHappyPittie) reported
@SaerolGaming @playnewworld And if they rush it and cause account based or entire server issues its going to be more of a dumpster fire. Stop rushing something that doesn’t really have room for failure.
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aPrimitiveOrange
(@aPrimOrange) reported
@JSMStormy @playnewworld I've been a solo player and I've practically never had a problem with finding a group to do dungeons etc with, if you can't find anyone than maybe you should transfer servers or something
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Deezlar
(@escape1979uk) reported
@s4mp0 @ItaAndyOfficial @playnewworld I can't say this enough.... "No" It wasn't a solder issue at all. It was a blown power stage. You're repeating the beta issue which WAS a solder issue. This is different. The game is causing the card to draw over 100% power on menus, even set at 80% power max
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mohsen
(@mohsen30544879) reported
@FIXCOLIN @DrFitz @playnewworld do not Cry This is Amazon's first experience The game is not dead. There are many problems in the game that are normal Game for the dead who have unrealistic expectations of the newly created game
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TaxEvasion
(@oldguyonline) reported
@escape1979uk @ItaAndyOfficial @playnewworld Evga has already admitted that the issue was on their end
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.
(@ColeHayes0) reported
@escape1979uk @playnewworld Thought this was only an issue during the beta ?
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Peter Wong
(@Original182) reported
@itzSpyda @playnewworld You could report this issue and see whether or not this is unintended.
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PhattPandaa
(@PhattPandaa) reported
@playnewworld Think I'll just wait a year or so see how this game has progressed then.... nothing but issues..server wise I feel like I'm playing a dying game... I'm lucky if there is more than 200 people on it. The lack of players isn't my issue it's the fact I can't get expeditions going.
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Skoot🇮🇪
(@ItsSkoot) reported
@escape1979uk @ItaAndyOfficial @playnewworld It’s not the game it was already shown that it was a problem with the 3090 cards. Certain ones were failing. When the new cod dropped the same 3090s also started to fail
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Jack
(@Jack_LC31) reported
@playnewworld The transfer issues aren’t widespread and doesn’t hurt the people that they don’t work for. I hope merges come before the new year then. Another month and a half to transfer is unfortunate.
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Gamer-Man : Jacob
(@WightBoyOS) reported
@playnewworld "To those players who are waiting to use their tokens until these contracts are resolved, a recent service change should have unblocked those with invisible open contracts." Lies still stuck. Going on 15 days :(
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Deezlar
(@escape1979uk) reported
@ColeHayes0 @playnewworld No sadly. Blew my Gigabyte 3090 (not the same solder issue as the EVGA) Amazon washed their hands of it despite several reports of the game causing too much power draw and the frame rate capping still not working Mine was RMA'd. Not touching the game until a confirmed fix
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Sami Heiskanen
(@s4mp0) reported
@escape1979uk @ItaAndyOfficial @playnewworld it's already debunked that it's purely the game. Cards that got smoked were having solder problems.
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𝓙𝓪𝓶𝓲𝓻𝔂𝓸
(@O_z_O_o) reported
@playnewworld Try to fix no reason BANS! before new content. Dozens of people get perma bans without any clue what they did wrong. When we ask customer service they just say "you banned for cheating" while fish and gathering bots dancing next to them even though we didnt commit any cheats...
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Mike Roat
(@91Roat) reported
@playnewworld Hopefully they will fix people getting banned for making new characters to look before switching servers.
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Paragon Panda
(@paragon_panda_) reported
@playnewworld Guys! When do you think about fixing housing. I got an aggressive girlfriend at home cause every time she want decorate her 2 houses the game freezes. Please fix it! Please! My girlfriend is on the best way to become a ******* fire-spitting dragon and I'm next to her 😐🐉🥵
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AwareWolf On Wheels
(@JesusSk8s) reported
@playnewworld Until you fix the random crashes I won't be playing this game anymore, I dread to think the damage it has caused my system.
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Taylor
(@Taylor13566065) reported
@playnewworld Yes, but was your crafting attempt failed? Over and over and over again? El Dorado servers are janky. Why do servers at capacity have combat tracking, crafting, and gathering lag? Always
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Zitron
(@Zitron_YT) reported
@playnewworld My Graphics card dead while playing New World. So please fix this @playnewworld before doing anything else. Now I can't play anything cause of this 😢. So since it happened to me all my friends stopped playing this game.
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Deezlar
(@escape1979uk) reported
@ItaAndyOfficial @playnewworld Glad for you mate. I know a lot of people loving it. But on launch it blew my 3090 which I was able to RMA. There is a problem with this game that Amazon need to acknowledge and fix. (Not the same beta issue)
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Vehzx
(@Vehzx) reported
@itzSpyda @playnewworld Considering it's literally not possible to get back to back gold drops this isn't an issue
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Putler kaput !
(@DrunkPunk999) reported
@playnewworld mage fire staff and ice gauntlet class is totally broken, clunky not working skills, you cant in 60 level instances survive a single hit u are forced to wear heavy armor and invest huge amount in stamina, i change my steam like to dislike and quit game if nothing going to change
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Redz
(@Ayo_ItzRed) reported
@bitbytebits @arsmaxx @playnewworld Don’t try to avoid the reality of gaming for decades now…Cyberpunk could fix the game, the last patches have been great although more work is needed…Reviews prove how people feel about the game, if you don’t like it that’s fine, just don’t expect others to feel like you
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Daniehwtf
(@Daniehwtf_) reported
@BradenLola @playnewworld fix all game xD