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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Sign in (86%)
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Glitches (7%)
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Game Crash (7%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Nîmes |
Sign in | |
| Saintes |
Sign in | |
 Porth |
Sign in | |
 Aßlar |
Sign in | |
| Annaberg-Buchholz |
Sign in | |
| Vagney |
Glitches |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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Arcane
(@Arcanekniight) reported
@getvindictive @playnewworld I can’t play because my characters is stuck with the infinite lag detected
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Ugly Jimmy
(@ugly_jimmy) reported
@playnewworld server balibarbi is broken. crashed in game now stuck in queue position that doesnt move and cant get in (its position #2 for 20 mins now through 2 reconnects)
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Brunt jmz
(@BrentJmz) reported
@playnewworld think I’ve been the victim of mass reporting how long does it take to resolve the issue or could someone from support help me
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water sphere
(@water_sphere) reported
@playnewworld I'm having an issue with your game, where can I go for support?
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303 | Apples
(@303Apples) reported
@playnewworld Been temp banned before two wars starting tonight. Got mass reported by covenant. Fix this please. The biggest supporters of your game can't even play.
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Michael Barbour
(@MichaelBarbourx) reported
@saifrkk @playnewworld I dont think thats an issue. I think they have stopped character creation on high population servers.
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PLUQSTA
(@pluqsta) reported
@playnewworld I found that nice video guide on "how to fix queue times".. Oh wait..
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SWE_Motorizer
(@SWE_Motorizer) reported
@boba_brett @getvindictive @playnewworld Happened to me alot! then i gave up and played on a lowpop server. Lag detected non stop.
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Adam Stigall
(@adamstigall) reported
@playnewworld @LemmyBravo This is not the real issue. People just want to play the game they paid for, and they know if they take close down for a small break then they can't get back in.
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AEon_27
(@AEon_27) reported
Hi @playnewworld, I wanna start of saying ily & have put about 80h in a game & enjoy it very much. But you giving me a 23h ban & giving me a chance to dispute it & its been over 14h now with no response, is not right. I get you got a lot to deal with with server issues &
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keltheus
(@Keltheus020) reported
@ZatharoZ @playnewworld I have 0 problems with queues. Just the occasional 126 people queue but thats it. Maybe pick a server that has lol population works
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hoffman's s*gar baby
(@cyclopsnerd) reported
@playnewworld Y'all going to fix your automated ban system any time soon? Got people on my server abusing reports to get an advantage before a war. Not a good look.
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Wildguns
(@Wildguns84) reported
@GraafDallmayr @playnewworld I read that this is a known server issue. Not much you can do on your side.
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Griff
(@GriffPlays) reported
from
Birmingham, England
Once the queue issue is better, I'm planning to give new world another shot... Which servers are you guys playing on? Would love to join one that I know people on! #PLAYNEWWORLD
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jasfromcal
(@jasfromcal) reported
First time ban on an MMO. 12 + year MMO player. @playnewworld Another reason to maybe 🤔 not stick around. This leaves a bad taste in my mouth after working around the many issues the game has. 24 hours is not long but certainly confusing about what actually happened.
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Craw
(@CrawEdits) reported
@That_NoobGuy @getvindictive @playnewworld That's what I've heard, but I made a char on a 0 queue server and I tried to login and there was a 740 player wait lmao and now I just can't play that character
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SRK
(@saifrkk) reported
@playnewworld When will u guys fix the “cant create character in this server” issue
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TheReaperOfChess
(@Garrett_Stein) reported
@playnewworld You guys be Gotta balance wars man. Lmfao it's sooooo unbalanced. From defense spawn points to Healing being broken and no real strategic fighting in wars since you can just hole 1 point all game... there is ways to fix this please be fast
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Bacher
(@xBsquared) reported
@playnewworld My favorite part today is that I got disconnected at 1:30pm from my server and I've been waiting 5 hours as position 1 in queue just so the queue can tell me login failed retry now can I get some support or someone fix this bug?
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🅴🅿🅸🆃🅾🅼🅴
(@eemotipE) reported
@playnewworld The game has been amazing so far wish I could of been a content creator. I had a question on the navigation HUD if anyone else have been having problems with marked/pinned locations not showing up especially trade skill trackers they jus stop after playing for awhile
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TheMightyBrice
(@BriceClary) reported
@Garkaun @playnewworld The Dev team uses Twitter for complaints and to announce updates. If no one ‘whined’ or told them what the problems are then nothing would be fixed. Slow your roll fan boy.
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mag
(@MagnifiGames) reported
@playnewworld I cant join my server anymore. I get an error. new world could not connect to server login has expired status -120
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Givvs
(@GivvsWasTaken) reported
@QTVain @AnthonyKongphan @playnewworld So the hatchet has self heal? Dang. I am running hammer and great axe as basically a brute with dps but since I can stack with using strength and being able to heal, that’s broken.
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having fun 🔪
(@sohornyloljk) reported
@playnewworld love the game. the ice gauntlet projectile seems broken, its shooting invisible projectiles just fyi hoping that can get fixed soon, is making it really hard to see where im shooting
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alyeska
(@xKostah) reported
@playnewworld fix your game its annoying waiting in a queue of 800, wasted my money honestly a unfinished game
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Kurnok
(@thekurnok) reported
@playnewworld Amrine Excavation is unplayable...The lag is insane. Especially last boss. Are you guys looking into this issue?
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statefarm_206
(@statefarm_206) reported
@JosephHammer19 @playnewworld @AyeeTrain Must be your **** pc cause I run the game flawless with 0 issues
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Zacc
(@Zaccharyo) reported
@playnewworld I have the solution to the queue problems! Add an Asia server;) also ban those wallrunners-_-
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Brinsley Ferguson
(@BrinsleyFergus1) reported
@playnewworld You don't want to just fix that problem where we can't actually play with all our friends because your servers don't talk to each other?
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Punkimere
(@Providerof_Arts) reported
@playnewworld dang it's like the queue is a huge problem maybe you guys should fix that