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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Sign in (86%)
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Glitches (7%)
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Game Crash (7%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Nîmes |
Sign in | |
| Saintes |
Sign in | |
 Porth |
Sign in | |
 Aßlar |
Sign in | |
| Annaberg-Buchholz |
Sign in | |
| Vagney |
Glitches |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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Leanne
(@_Baeanne) reported
@playnewworld I’ve not been able to play the game once in two days because of queue times. I really hope the queuing issue gets fixed soon :(
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Dan
(@Mewgun) reported
@playnewworld The queue isn't the annoying part for me, it's the errors during queue :/
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IncredibleJoker
(@IncredibleJ0ker) reported
@playnewworld Any plans for queue protection? Ex. you get randomly disconnected from server and can login immediately?
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Natendo
(@Naytendo_64) reported
@playnewworld As an AWS Data Center Engineer let me say I understand the problem lol
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FangoFett
(@ElTony1620) reported
@Aetholite @playnewworld But there will be a limit and if theres a limit they cant fix the issue.
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Angry Pickle
(@AdrianKEKW) reported
@MrClean_Pop @playnewworld Not broken just join a new server
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Lou Valentino
(@louis0nfire) reported
@playnewworld Please make fixing the achievement & title issues priority #2.
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FangoFett
(@ElTony1620) reported
@playnewworld That wont help, people join servers for reasons. -play with friends -Because of a Youtuber/streamers -and idk what could be another reason The point is that it will be hard to fix this. Because right now i dont want to play on another server in the server i am.
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Lucky_Locks
(@locks_is_lucky) reported
Can y'all fix the Overseer Zane respawn time @playnewworld ? I was in there for nearly an hour trying to kill him. But his 5-6 minute respawn allows for 20+ people to be in there at a time that half of us can't even get a hit on him to get credit. It's ridiculous. Thanks
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Hoopala
(@gowland_craig) reported
If you have an issue logging in, click ok to the error and leave it for a minute or two and it will requeue you at your previous spot. Could have told us this earlier @playnewworld Queues are huge due to orphaned connections #PlayNewWorld
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Delke Clark
(@ClarkDelke) reported
@playnewworld Please, fix taparloka. Bugged dungeon and invisible peaople with pvp open
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Vibrashun
(@Vibrashun) reported
@Delebrin @Malgolath @playnewworld Yeah so my problem is I’m level 23. I lagged out bcuz internet got unplugged and now I’m in starting area queue. Basically a bug happening when the game crashes
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xqpFPS
(@XQPXFB_TTV) reported
@MrClean_Pop @playnewworld It's not that broken, mainly just the long ques and some visual bugs. Which isn't hard to solve if you aren't trying to join the same server as a big *** streamer. Definitely a really fun game.
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Runda
(@Ronda_CSSbHard) reported
@ElTony1620 @CtrlAltTaco @playnewworld 'even if they increase server capacity alot of people will want to join the server i am.' bro it holds more ppl tho, whats the problem
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Kar
(@13kar) reported
@HackmanWow @playnewworld To fix this issue, just click OK and DO NOT press the "play" button again, your queue will resume automatically in a couple minutes :)
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HyperFlop
(@HyperFl0p) reported
I hope @playnewworld will allow me to play one day, sucks I have to wait 4-5 hours when I get home from work to get in… I know you are working hard to fix it💪🏼
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Hatim Mansori
(@hatimthedream) reported
You guys have a great game with #NewWorldMMO . But, the way you designed the worlds leading to these long queue times will ultimately drive away a lot of players. Do you have any ideas to remedy this problem or will I forever wait hours to play? @amazongames @playnewworld
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〰️
(@danielkkkkj) reported
@playnewworld please fix amrine excavation in the br server kigal
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Turner
(@Bludgen) reported
@playnewworld not just the long queues! I've been waiting 2 days to play, I got close to 600 in the queue and then the error,, too many login attempts...over and over in every queue its impossible to get in!! back to 5k queue and repeat
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Heather
(@thesupprincess) reported
@playnewworld Can we address the error people are getting thats kicking them out of queue that they have been in for hours and putting them back at the end of the queue list when they rejoin?
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SWE_Motorizer
(@SWE_Motorizer) reported
@playnewworld Stop thanking us for the patience! 3 hour que only to disconnect🖕🖕🖕🖕🖕
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3d3nFPS ➐
(@3d3nFPS) reported
@playnewworld Fix overseer zane
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Skyliner1909
(@Skyliner_1909) reported
@Bludgen @playnewworld If u close the error message and DONT press play u will queue automatically again on the spot u got the error message. Try it
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🅱️ryan Reiter
(@bryan_reiter) reported
@playnewworld I’m glad I waited to buy this game, instead of on day 1, this stuff is expected especially with a launch for a title expecting this much attention. Hopefully they resolve these issues
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Alleria 🇹🇷 𐱅𐰇𐰼𐰰
(@wirl4ufen4mok) reported
@playnewworld Good. Last I tried to login I was on queue for 1930th.
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FangoFett
(@ElTony1620) reported
@CtrlAltTaco @playnewworld Do you not see the problem???
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hemligman
(@pluddz) reported
@playnewworld How about you add a feature that lets you keep your place in the queue after getting the error message saying something about "too many requests"? I've gone from 1.6k spot to 3.3k, then 20 minutes later I went from 2.8k to 3750..
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Ulf Knauer
(@knauer_ulf) reported
@playnewworld So **** Waiting 3 Hours getting an Error. Waiting 3 Hours Again Same Error Again and now i need to wait 3-4 Hours Again. Thats Bullshit
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David and John (BiA)
(@Bubsy_Brimor) reported
@CurmudgeonsRule @playnewworld Yes just the server population that is the problem
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Hayley Bonvillain
(@AnotherDogMom) reported
@playnewworld Suggestions to keep from lagging and crashing when reaching towns?