New World

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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.

Problems in the last 24 hours

The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

New World Outage Chart 11/23/2025 17:25

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Most Reported Problems

The following are the most recent problems reported by New World users through our website.

  1. Sign in (86%)

    Sign in (86%)

  2. Glitches (7%)

    Glitches (7%)

  3. Game Crash (7%)

    Game Crash (7%)

Live Outage Map

The most recent New World outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
FranceNîmes Sign in
FranceSaintes Sign in
United KingdomPorth Sign in
GermanyAßlar Sign in
GermanyAnnaberg-Buchholz Sign in
FranceVagney Glitches
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

New World Issues Reports

Latest outage, problems and issue reports in social media:

  • JoseleaT Jose (@JoseleaT) reported

    @playnewworld Fix your game and give us real content. Thanks.

  • papagilly1697 Gilly Gill (@papagilly1697) reported

    @playnewworld FIX MUSKET POWDER BURN BUG AND ICE CURTAIN MOVEMENT GLITCH BUG

  • Wiso_TTV Wiso (@Wiso_TTV) reported

    @baked_ghost @S2K_InVeRTeD @playnewworld It's a known issue of groups mass reporting to have someone banned

  • volkodavkh Pavel (@volkodavkh) reported

    @playnewworld Hello to empty servers! Hello to bugs and broken economy!

  • HQ84856403 HQ (@HQ84856403) reported

    @playnewworld @AMZNGameStudios should be ashamed of itself. This is the game you come up with? broken and grindy? i knew the devs have only made mobile games before but i didnt expect it to be THIS mobile-like. azoth is straight up mobile game energy, 2 weeks before it appears on the store

  • terrence6th terry (@terrence6th) reported

    @playnewworld fix the game

  • MiDNiTEplaysTTV MiDNiTEplays (@MiDNiTEplaysTTV) reported

    @playnewworld Can we fix the game first before putting out stuff people have to buy?

  • nerdstaunch nerd (@nerdstaunch) reported

    @playnewworld The game is still broken

  • justinintime11 justinintime (@justinintime11) reported

    @playnewworld HOW BOUT U POOT THE SKIN DEPARTMENT ON HOLD TILL YOU FIX YOUR #DOGSHIT GAME

  • LogicalForrest I Think (@LogicalForrest) reported

    @playnewworld PLEASE FIX THE STAGGER FROM GETTING HIT BY ANY AND EVERY MOB IN THE FREAKING GAME!!!!!!!! SO ANNOYING

  • VicariousMale Vicarious Male (@VicariousMale) reported

    @mutationrise @xFerj_ @playnewworld People. People are broken. Anyone trash talking this game are showing more about themselves than Ags. Best responsiveness while unloading 200 hot fixes and patches in the first 6 weeks. Let people ***** and complain, when they come back we’ll be stacked

  • RainbowRatArt RainbowRat (@RainbowRatArt) reported

    @thepigletsquid @playnewworld artists can´t fix coding problems tho and still have to work on something 🐌

  • Ydoc94 Ydoc (@Ydoc94) reported

    @playnewworld How about fix the game

  • Wild_Fantasies_ D.N Adit (@Wild_Fantasies_) reported

    @playnewworld Stupid broken game decide to quit after 3000 hours of playtime

  • Sandersttv1 SANDERSTV (@Sandersttv1) reported

    @praveenram1983 @playnewworld I have never had this game crash on me since day one

  • HuskerTheHutt Husker (@HuskerTheHutt) reported

    @playnewworld Yall lies about us getting harvester gear, yall lied about fixing war lag, yall lied about luck. What else are you gonna pull out your *** next amazon devs? you dumb ***** need to quit with your scam and refund everyone. ****** bullshit as ****.

  • JrMakaveli8 Patrick Nagel (@JrMakaveli8) reported

    @playnewworld Game is dying. **** ton of empty servers. Same fkn issues since launch. But hey we got skins u can waste ur money on. If this trend keeps up the game will be dead in a month

  • St1ckyDr4wz High Tier Deity (@St1ckyDr4wz) reported

    @playnewworld FIX THE VOID GAUNTLET QUESTLINE NOW

  • thewarningbell iamnotyourhero (@thewarningbell) reported

    @playnewworld giggling...i don't play your game...but next since you banned the bots they will most likely DDOS your servers or mass bot and lag it dead...the illegal Cash Black Market is a problem 😑 including @amazon own physical surplus got a Xbox for 499$? Bots....

  • james3471311103 Oemer1903 (@james3471311103) reported

    @playnewworld Fix Weaponsmith pants drop!

  • HuskerTheHutt Husker (@HuskerTheHutt) reported

    @playnewworld you guys are being top pieces of **** developers. So on top of all the bugs, there is a new one that randomly prevents your character from running and you have to log off and log back into fix it. Geezus **** amazon you sold us a lemon. @amazondevssuckass

  • Wiso_TTV Wiso (@Wiso_TTV) reported

    @briandawson92 @xFerj_ @playnewworld Regardless of which team fixes what, it's bad optics to push items for money when the game is broken.

  • T3hSpoon toader ovidiu (@T3hSpoon) reported

    @S2K_InVeRTeD @playnewworld I've been hammering at this issue since the Closed Beta, being auto-banned for 24 hrs myself for no reason. "It must be something you did", they said. "It's not an automated banning system", they said. Now here we are. Two months later, Caer Sidi, with 200 players left.

  • zxJinXxz zxJinXxz (@zxJinXxz) reported

    @playnewworld How about fix your ******* game before trying to sell us more bullshit.

  • andynewbould Andy Newbould (@andynewbould) reported

    @RarityGaming @playnewworld I agree there's a lot of bitching when it comes to games. However Amazon have done an awful job here and just don't seem to be addressing the issues. I think the criticism with New World is justified. I've quit now. I hope they make it better for those who remain playing.

  • chris91820336 chris (@chris91820336) reported

    @Ulfberht11 @playnewworld All ready did long time ago care bear. If I don't like my post that's your problem or u can always try and stop me..

  • cseddon97 Chris (@cseddon97) reported

    @playnewworld how about you make a balanced enough game so literally we don’t have a comp of 30 GA/WH 10 healers and 10 mages. It’s literally impossible because of lag to use a Dexterity build in war effectively. Balance your god damn game.

  • JonFromParis JonJon (@JonFromParis) reported

    @playnewworld Fix mage first.

  • Melessar Enrique Arcas (@Melessar) reported

    @playnewworld Nice patch, the dryad wolf issue nice repair xD cant logging jajaja GG

  • mustbewasabi Krisu (@mustbewasabi) reported

    @playnewworld we are unable to harvest bronze terra wolves for two weeks now....even after this patch. PLEASE fix this!