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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Online Play (50%)
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Sign in (25%)
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Game Crash (25%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 La Broque |
Game Crash | |
 Seattle |
Sign in | |
 Ahnatal |
Online Play | |
 Bologna |
Online Play | |
 Rosario |
Online Play | |
 Bern |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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Naeri
(@Naeri_) reported
@playnewworld Hi! When you gonna fix the items that were eliminated from our inventory? Still waiting to get back the dog I got from Amrine quest, has been months.
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Gep
(@AzgarthXx) reported
@playnewworld General chat is broken after the new patch and so are storages or crafting stations cause the station does not detect anything you have in storage so you have to be carrying your mats in your inventory in order to craft
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NotReeceHarris
(@ZenoEchozZ) reported
@playnewworld @ajhuxlee Actively resolving a in game feature but not the issue that blows up gpus.
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Gorewayy
(@Gorewayy) reported
@playnewworld Fix the bow
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VitalHandGrenade
(@VitalGrenade) reported
@playnewworld Fix you Game First before adding new stuff. I cant even respawn at my camp site without having to relog the game! I am a Marauder and if i try to talk to the purple faction rep in brightwood my game locks up! FIX YOUR ISSUES!
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Chem
(@c_h_e_m) reported
@playnewworld With all the problems with the current state of the game.. adding a new system for only 25 gs may not have been the upmost priority right now (even if the system is good foundation for the future) Time would have been better utilized solving actual problems than adding new ones.
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JP
(@DrDynooo) reported
@SolidClash @Guild_CODEB @playnewworld I haven't played in a while. What's the issue with the void gauntlet?
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Nick M
(@NickMcIntire96) reported
@playnewworld How many new bugs are we expecting to get on this grindy patch. Going to fix anything being reported on the daily or we still going to live with all the dumb bugs that make the game not worth playing some nights when you gotta log out for 5mins to character reset the bugs.
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cardconnection
(@cctcgsales) reported
@playnewworld Ice gauntlet fix ? People aren’t playing because of this.
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Ben Kross
(@BenKross2) reported
@playnewworld Can't wait for the update, but I hope you will soon fix the friendlist bug so I don't have to scroll up and down, and hover my mouse over friends to see if they will "pop up" in "online" to invite them(even though I know they are online). The bots I reported also sometimes pop up
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CRE4MPIE
(@theCRE4MPIE) reported
@TSteve17 @AlexZugravuCR7 @playnewworld Totally agree - as a bow / rapier player you really need to manage this … but when it bugs out, animations bug , players skip-lag , abilities sounds fire but nothing happens it’s near impossible to feel like this is even close to working as it should …
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NotReeceHarris
(@ZenoEchozZ) reported
@playnewworld When you gonna fix the GPU issue ?
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Ampo
(@Ampopubg) reported
@playnewworld After this patch on live is all gears up to 600gs become 590gs? before this patch on live i can get 600gs gears from elite chest and im sure my Expertise is 600 for all armor and weapons im using, now i tried to open 1 chest from gypsum cast its show Expertise 592? pls fix this
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StuPadasso
(@Stupadasso8) reported
@playnewworld Anyone else have problems with Global chat not working after leaving an expedition?
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HF
(@henriquepsych) reported
@playnewworld luck trophy fix? have maximum luck possible in the game and after it, i cant drop trophies anymore. More than 60 runs without a trophy with maximum luck (3 T5 trophies, voidbent set with pearl, jewelry 600 with pearl, 595+ bags with luck
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Vitor
(@Vitor_TribeX) reported
@playnewworld @cctcgsales fix this FAST... broken
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Dabzsy
(@dabszy) reported
@cctcgsales @playnewworld New exploits each patch that comes out which goes to show PTB isn’t working well enough. It’s not enough time to gather data so you guys can fix issues you need at least a month of PTB online before you go live. There needs to be more content outside of chest farming simulator
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F𝚛𝚎𝚎𝚍𝚘𝚖 L𝚒𝚔𝚎 𝚊 L𝚊𝚋 R𝚊𝚝
(@sandlebar_kit) reported
@playnewworld The last boss in Lazurus sucks / the bug where you can’t use chat after an expedition etc. / Many people have had a lot of crashes when they never crash in other games. A complete restart to my computer, it could be messing my computer up.
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Unai
(@uuuuunai) reported
@playnewworld Global chat not working. Storage bugged and can’t craft. Items missing or duplicated. Good patch
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Gavin Martin
(@Cannaterra7) reported
@KatContii @playnewworld did u fix the things and plug the plugs so we can thoom ?
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Dabzsy
(@dabszy) reported
@cctcgsales @playnewworld Farming chests is not a good system, reward chests at the end of bosses/dungeons etc yes but a looting sim of chests is not a good experience. I get you might be trying something new but don’t fix what isn’t broken. Keep it simple by being a mob looter/ dynamic event rewards etc
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Taylor
(@Tbrown3737) reported
@playnewworld Ya'll out here getting wrecked cause you don't ******* listen lol. Put daggers in the game. Remove orbs Make a real dungeon system Take the time to do it and stop trying to band-aid fix everything with fast, low-quality implementations that have no strategy behind them.
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Muhammad_Reza
(@M_rezzaaa) reported
@playnewworld @playnewworld pls fix second floor house at EF, thropy and anythind cant being pickup or moving.
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Mariusz Sańczyk
(@MSanczyk) reported
@Guild_CODEB @playnewworld Fix ice gauntlet bug
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Auston Dunn
(@Austondunn01) reported
@playnewworld I'm still getting the movement bug in wars. Please fix fast.
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LCGMr9iceGuy
(@LcgGuy) reported
@playnewworld yall were not ready to go live yet.... my graphics look terrible on top of everything else that's going on. I don't think any of us will be mad if you take a whole day for maintenance. Please fix your game @AMZNGameStudios. Almost 1500 hours played, PLEASE FIX
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KAHN Slayer92
(@KAHN_Slayer92) reported
@playnewworld Global Chat is broken
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David
(@wonkeysmoker) reported
@playnewworld too late. you have 10% of the launch player base. too many issues highlighted in beta and alpha not addreses. shame could have been great.
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popmalcolm | mixed mayo arts
(@popmalcolm) reported
@playnewworld Just keep on trying to fix this one part of the game with new systems. So much of it is just unaddressed. Yall ****** up.
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lscamaro02
(@nick60073501) reported
@playnewworld Is the graphics cards catching fire problem fixed?