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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Online Play (50%)
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Sign in (25%)
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Game Crash (25%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 La Broque |
Game Crash | |
 Seattle |
Sign in | |
 Ahnatal |
Online Play | |
 Bologna |
Online Play | |
 Rosario |
Online Play | |
 Bern |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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dragonorth
(@dragonorth1) reported
@playnewworld I just got banned for no reason any fix on this I summited a ticket but nothing? #NewWorldMMO
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BOGZ
(@Its_Bogz) reported
@playnewworld You would still be a part of your faction but only a part of the company when in your home world. You would only be able to be a part of 1 company regardless of what world you were in… I swear this would fix most issues…
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Jack Donovan
(@JackDon0) reported
@sonii @playnewworld I feel sorry for the streamers getting mass-reported sniped by the goons behind chat. They need to fix this asap fr
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Martin Zahradny
(@Herko69) reported
@paws_79 @R4YVEN_ @playnewworld I would take this argument in a free to play game, but not a game for which I paid. he would understand the problems in about 2 days but not for almost a week
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bootcamp4me
(@lazygam92034294) reported
@playnewworld what people cant seem to comprehend is that you being afk is what is increasing the queue. The queue is not a server problem it is a player behavior issue. A 10-15 min afk timer is more than enough to get a snack or use bathroom. Stop complaining you ppl do this with every mmo
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Crux
(@Crux_GG) reported
@playnewworld There are a lot of people getting "Lag Detected" for no reason from our ends. Litterally can't play the game for 5 min without lagging out and having to reconnect and wait from last place in queue again... not a fun experience. Please look in to this.
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BOGZ
(@Its_Bogz) reported
@WhoaFlyingChair @playnewworld The problem is not world size. You should be able to hop worlds. Then take part in faction jobs there. Hopping out of your home world would put you in the same faction but not part of a company in that world. This would solve so many issues
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Vladzter
(@Vladui_B) reported
@playnewworld When are you guys going to fix the lag in the dungeons? I'm stuck with my friends at Amrine Excavation and we can't continue our main story because of it
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Ex Redux
(@Ex_Redux) reported
@playnewworld @Treadog Why don't you focus on opening up all the closed servers that have medium to low population and no login queue. #KshiraSagara
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Robin
(@RZethL) reported
@playnewworld As mentioned in another comment. For the love of god, add a slot reservation for atleast 5 minutes or something for all the disconnections. There's nothing worse than getting a random crash while playing only to then sit in queue for another 4-6 hours.
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Robert
(@SlasherV13) reported
@playnewworld has been a great time. I'm ready for these server transfers so that I can join up with all my other friends. My biggest complaint is that it seems like after the starting areas they decided voicing the quest dialogue was too much trouble.
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Alvaro
(@Alvaro022017) reported
@playnewworld @playnewworld everyday at the same time 18:38 CET i get a fatal error 6 days in a row , then had to wait 4 hours, missed the fun at wars! Ultra ridiculous 30hrs of game play lost in a queue
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BOGZ
(@Its_Bogz) reported
@playnewworld You would still be a part of your faction but only a part of the company when in your home world. You would only be able to be a part of 1 company regardless of what world you were in… I swear this would fix most issues…
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Hypocrites Son
(@MitchellRossman) reported
@TheDanimalUK @playnewworld Exactly. So many quests were skipped bc there wasn’t enough mobs for the limited number of people on the server. You double the size & now you’ve got other problems that also have to be fixed Whereas if people were willing to use the server transfer, all the problems are fixed
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Riotgear66
(@Riotgear66) reported
@J_Ole_Anderson @playnewworld We ran it last night and did not have a lag issue. We were also playing off peek hours. I wonder if that was the difference.
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Leroy van esch
(@EschLeroy) reported
@playnewworld Can you plz fix the bug that people cant join war because they keep teleporting to the town? Realy nice that this bug is still in after all testing.
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Alex travieso
(@AlexTravieso7) reported
@playnewworld Can we get a new feature for the auto ban mechanic? You have entire companies mass reporting other company leaders before wars to give them an edge and it’s working swimmingly because you do not review these bans and instead just issue a 24 hour ban
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Michael Dobekidis
(@netgfx) reported
@getvindictive @playnewworld on login trying to fetch my characters...
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Rekkr
(@chriswi13697443) reported
@playnewworld Can you fix the expeditions please. The amount of lag in them makes it almost unplayable.
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FurySFX
(@FurySFX) reported
@playnewworld I would just love not to get booted from Queue 1-2X a day. Love coming back to my pc after waiting hours to see that the login failed or join failed 🙃 EVERY. DAY. Any progress on this issue?
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Felix Beatnuts
(@fenixfow) reported
@playnewworld I thought the log in prob was solved. Wasnt fun to wait till I was around 50 and had an error + no I had no chance to go back to my old place like it was befor you updated this. GJ my sunday is ruined
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Stefano Robertino
(@Tay2001) reported
@djtickle @playnewworld Its a but daft, but the queues do seem to be less now, not quite the 25k waiting plus 2k already in the server issues when we started…sad that there was almost as many people waiting to get on to a server than there was spaces, some 150k at one point.
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Maar Ten | FBPE | 🇪🇺 | 🌱 | 🌐
(@maarten_2020) reported
@solidnano @XarovRs @playnewworld I seriously am thinking they should just wipe all servers when they finally fix this mess so everybody has a fair chance to compete. I see people already doing dungeons/wars and all that. I don't know. Doesnt seem fair to me.
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The Savage Wasteland
(@IcecoldsavageFB) reported
@playnewworld I think instead of dealing with AFK users you should figure out the queue time issues I mean my god you all didnt think people would play your game after the betas? You all brought very little server worlds at the launch and now you're punishing afk players what a shame.
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Drake McCready
(@okardttv) reported
@zlatkoty @playnewworld New MMO issues. Every one of them gets raised issue at launch. They'll figure it out if they care enough about the game.
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Asmus
(@Asmus191106) reported
@playnewworld hey new world can you please make it so then you leave a server you have a period of time to join agian with our being in the queue so if your game crash or you are stuck some where you dont have to leave and wait an 1 hour to play again. That will make the game so much better.
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PieceR
(@r_piece_) reported
@playnewworld Then, my some random game error and I'm getting disconnected while on 300 position. Or my RTX 3090 Aorus Xtreme dies instantly. When I finally get into game, I need to afk before I finish IRL stuff and I'm able to play. Get your stuff together first. Such an electricity waste!!
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alex rodriguez
(@alexrawdriguez) reported
@playnewworld Is there any plan to resolve the issue going on with graphic cards while playing new world? I’m really enjoying this game but am scared to continue playing until something is done.
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DippyDolphinTV
(@DippyDolphin_) reported
@ChadRails @playnewworld hopefully this gets enough traction so theyll fix it man. were literally about to lose our territory in 30 minutes to 5 guys. its bs
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ReadsAlot
(@ReadsAlot6) reported
@playnewworld Sure @AMZNGameStudios blame the players for your mistake 2k player cap on a MMO server in 2021 what a joke. #RaisNewWorldServerCap and stop masking the real problem that is bad planning on your end.