New World

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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.

Problems in the last 24 hours

The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

New World Outage Chart 12/10/2025 16:45

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Most Reported Problems

The following are the most recent problems reported by New World users through our website.

  1. Sign in (92%)

    Sign in (92%)

  2. Glitches (8%)

    Glitches (8%)

Live Outage Map

The most recent New World outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
FranceNîmes Sign in
FranceSaintes Sign in
United KingdomPorth Sign in
GermanyAßlar Sign in
GermanyAnnaberg-Buchholz Sign in
FranceVagney Glitches
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

New World Issues Reports

Latest outage, problems and issue reports in social media:

  • Zehring73 Zehring (@Zehring73) reported

    It seems our issues are back again, and im about to lose my mind. Once I figure out why getting "Lag Detected" while playing @playnewworld causes my OBS to temporarily crash, we'll get things back to normal. Hopefully it will be soon.

  • _GamerNesto Ernesto Yussef Soto (@_GamerNesto) reported

    @playnewworld Please fix Paths unseen quests. Every time someone fails and keep proccing the losts they dont leave theres like 30 of them stacked there murdering people.

  • mzdarsky Michael Zdarsky (@mzdarsky) reported

    @pompe04 @Brandon_Gremlin @playnewworld literally the least important issue of all of them... while this guy is worried about pvp scaling, level 60 is basically unplayable.

  • mxxroman Michael⛓ (@mxxroman) reported

    @welivei80767280 @playnewworld I have 150 hrs in the game, it’s not broken. Lol

  • SpicyEntmt Matt (@SpicyEntmt) reported

    @playnewworld I'm still waiting on the REAP skill to be fixed it's still doing zero damage for me. Trouble ticket in.......ZERO response from a dev going on 3 weeks now.

  • DontPokeTheFox Wobbufox (@DontPokeTheFox) reported

    @The_Lazy_Peon @JoshStrifeHayes @playnewworld Seems this will become a small, niche game in the long-run. The HYPE got them a good few months, but fundamental issues, lack of interesting/varied content and a focus on PvP will always reduce down to a small, loyal playerbase. It ain't gonna threaten the BIG BOIIS anytime soon.

  • Killahkreep Zach (@Killahkreep) reported

    @playnewworld Why can I not connect to any of my characters on US East? Keeps giving me "Failed to join login queue" Then I try again and it says unable to obtain login ID.

  • _Ursa_Minor_ natt (@_Ursa_Minor_) reported

    @Ativekk @playnewworld Yes :( Steam issue apparently

  • BalderMoran Quinn (@BalderMoran) reported

    @playnewworld If you’re getting the failed to join login queue bug force quit Steam in your task manager and open it back up. Just worked for me!

  • a01037089_ A01037089 (@a01037089_) reported

    @OnMyPing1 @playnewworld i enjoy josh trash talking as much as the next guy but he's way out of his league here lmao, it shouldn't take any serious group of engineers more than a week to fix that xD

  • Camila_VPalta Camila Vergara Palta (@Camila_VPalta) reported

    @Iapiss @playnewworld Yes, world server error

  • SNACKDANIELS2 SNACKDANIELS (@SNACKDANIELS2) reported

    @ShaunaBaker @playnewworld Can’t login on East either

  • The_Sandman76 Shawn Sandusky (@The_Sandman76) reported

    @c_h_e_m @mxxroman @playnewworld But the problem is they only sell burgers. So your unrealistic expectations of a fry and coke is not their fault.

  • Ativekk Scott Brand (@Ativekk) reported

    @playnewworld Anybody else having issues logging in at this moment?

  • QuantmPhysixJW Joshua Walden (@QuantmPhysixJW) reported

    @playnewworld Login que failed while logging into new world

  • scottxxv1 scottxxv (@scottxxv1) reported

    @playnewworld looks like a bunch of pesky bugs got smashed this week. now for next week lets hope to make this bug fix list even larger. excited to try outpost rush for the first time.

  • studmuffinabc Studmuffin2310 (@studmuffinabc) reported

    @cxjerk @playnewworld Having same issue its not letting me in

  • aerinsoda AERIN (@aerinsoda) reported

    @playnewworld Anyone else can't log in while steam is having issues?

  • edwardbulfango Edward Bulfango (@edwardbulfango) reported

    Hey @playnewworld what’s up with unable to log on? Getting failed connection or no login ticket?

  • withrjx joshua 🎃 (@withrjx) reported

    @SixJish @playnewworld having this same problem with the paths unseen quest

  • DadSidekick Sidekick Dad (@DadSidekick) reported

    @playnewworld Issues still existing since LAUNCH...

  • Jen_Ever Im Jen (@Jen_Ever) reported

    @playnewworld So why can't US-West Neno Kuni log in? Patch is to start at 11 pm. It's 8 pm now and logins are not working...I fear this game is going to loose a huge chunk of their player base with all these "glitches"

  • Vortarl Simon Bougeasson (@Vortarl) reported

    @playnewworld Any reason server are not accessible right now? Says it failed to join the loading queue or that No login ticket received. Patch is 2 and half hour away

  • aerinsoda AERIN (@aerinsoda) reported

    @Cali_Wahine @Ativekk @playnewworld Same but I think it's because Steam is having problems. Or it's a coincidence.

  • DylanWoodsie Dylan (@DylanWoodsie) reported

    @playnewworld Is anyone getting a failed to log in queue error/failed to create ticket… downtime shouldn’t have started yet

  • MADshadowman MADshadowman (@MADshadowman) reported

    @playnewworld anything wrong with the forums at the moment? can't login anymore.

  • c_h_e_m Chem (@c_h_e_m) reported

    @ThatBr1tGuy @michaeljwjr @playnewworld Preventing future exploits doesn't fix the past tho. Those companies that abused bugs to conquer and defend territories have hugely made gains from them since then. On taxes, on bonuses, on reductions of travels, etc. And it seems it will go unpunished.

  • TheRykrsmith TheRykrsmith (@TheRykrsmith) reported

    @playnewworld Update start early? Login Queue for East seems to be down

  • Jensenspamsen Jenson Gutierrez (@Jensenspamsen) reported

    @playnewworld I cant login to New World. It said "failed to join login queue" is there any way to fix this I wanted to start playing before the downtime is scheduled.

  • Walkz20 Walkz (@Walkz20) reported

    @playnewworld Fix the armors and perks 😤😩