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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Sign in (92%)
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Glitches (8%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Nîmes |
Sign in | |
| Saintes |
Sign in | |
 Porth |
Sign in | |
 Aßlar |
Sign in | |
| Annaberg-Buchholz |
Sign in | |
| Vagney |
Glitches |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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Adam Ray
(@adammdray) reported
@playnewworld NA EAST Aztlan the only server down right now? What's going on?
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oWhiteops
(@oWhiteops) reported
@St3v3w4it3 @playnewworld And how would that fix the issues with having over 40% of servers with 0 population like they tweeted earlier? People need to spread out.
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Solaroid
(@RealSolaroid) reported
@playnewworld I'm loving the game so far but PLEASE fix your dungeon servers. Every single instance has a 2-5 second delay and using my super spiderman instincts to predict attacks 5 seconds in advance is borderline impossible on bosses I've never encountered before.
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David
(@wonkeysmoker) reported
@playnewworld doesn't a queue indicate full? i got dc'd and then ended up in a 1300, 6 hour queue and cannot play until tomorrow. fix dc's being able to get back in.
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Cypher Valentine
(@ziakio) reported
@playnewworld Remove auto run afk exploit like u realized 50% of ppl are using this cuz they know how bad ur ques are, like I haven been able to play since launch. But uk don't increase the cap to fix this whole issue
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Solaroid
(@RealSolaroid) reported
@playnewworld Dungeon lag next please :)
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D-Soul
(@_DSOUL_) reported
@playnewworld But can you fix dungeon lag tho?
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Calvin
(@Calhoon222) reported
@playnewworld FIX THE GOD DAMN QUE
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Ethan Price
(@Paradox_EP) reported
@playnewworld How about show existing queue for players inside the world. This would prevent auto running and help people know when it's safe to relog to fix the countless tracking bugs that still exist from closed beta.
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STEVEinSTEW
(@STEVEinSTEW) reported
@DannyBambinoMTG @playnewworld I had no issues in Closed Beta, but haven't even had the Twitch option in my Settings menu since release of the full version.
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Ar Buile
(@ThatotherZ) reported
@playnewworld playing away moving to a quest npc and booted to login que WTF i waited a hour and a half the last time for an 11 person que now i am not even going to bother playing because i am not waiting another 1.5 hours to play with friends
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dfeusty
(@dfeusty) reported
@playnewworld When you gonna fix the queue disconnects??? Been in queue all afternoon, DCed... Back to 1200.....
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Marvin Watson de Sousa
(@marvinwsousa_) reported
@playnewworld What`s happening on SEA servers ? Servers are instable, lag detected, players who can't join the war, cause they are in looping on loading screen. Shame on you Amazon !
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OGREwhelmedd
(@ewhelmedd) reported
@playnewworld just waited almost 2 hours in que, no big deal… 15 minutes into playing lag out of the server and now am 1227 in que, so another 3 hour wait to play…. I mean.. cmon
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Kingofrett
(@kingofrett) reported
@playnewworld Would love to find a game that doesn't disconnect you and throw you in the back of a queue. This game isn't worth it.
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Niko - TTV
(@NikoLyonz) reported
@playnewworld Your game ****** me while I was playing and now im in queue. "Lag Detected" Bullshit
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Yung Toast3r
(@yungtoast3r) reported
forgot to queue up to my world @playnewworld when i got home. i’m chalked i might not play tonight then 😫😫 can we fix the servers now pleaseeeeeeee 🙏🏼
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Brian👓👓
(@HappyBlomus) reported
Alright @playnewworld and fanatics. I love this game but it's making my PC reboot every 10 ish minutes while playing. GPU,CPU,RAM etc are all under 60%, no heat issues. What. is. happening... HELP I wanna grind...
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Christina Marie
(@gueinevere) reported
@playnewworld Can you fix the servers already? forced invasion in EVERY territory simultaneously has completely frozen the Aztlan server. Literally NO ONE can move.
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IGNRANT
(@ThatWide335i) reported
@RicochetGG @playnewworld Same issue
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Kevin Lupo
(@GiniroRyu) reported
@playnewworld Guys, fix the ******* Proving Something question. I have assisted killed Zane at least 30 times now..and have NOT gotten credit. Seriously...wtf.
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Lu🇵🇷 | CW: Star Wars Visions
(@lu2xOnJah) reported
@playnewworld I just got in the game after waiting for an 800 player queue and I get in I'm walking for a couple seconds then recall inn and my game crashes and it tells me I gotta wait in another queue of 900 and I'm just worried if yah don't implement crash protection u will
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₴łKVØØĐØØ
(@SIKVoodoo) reported
@playnewworld you need to fix pvp and pve exp share for healers. The fact someone can be healing and not gain exp it's horrible. You have to legit let people die and do damage to do be considered valuable as rewards in this game.
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Derized.
(@Derized_) reported
@playnewworld Do you guy's plan to do anything about the AFK people issue? It's probably a bigger issue at least for people already with a character on a server and people never logging off.
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Razzzori
(@razzzori) reported
Yo @playnewworld I'm onto your queuing system. You just lowered the number of the position in the queue for new player login. It's the same queue. LOLOLOL.
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Cookiedropz
(@Cookiedropz) reported
@unbranded86 @playnewworld Def just gotta avoid them streamer servers tbh. I have had zero issues getting in on my server and pretty well balanced faction control atm.
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Myst 🇲🇦
(@mystvb) reported
@playnewworld Can you fix the game freezing sometimes?
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CiscoStu
(@CiscoStuYT) reported
@playnewworld Aztlan just died as soon as the invasions started... its the only server down... #NewWorldMMO
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ScuffedSenpai
(@ScuffedSenpai) reported
@playnewworld Very sadge! Amazon own AWS - which is the biggest server cluster in the world, and they said server issues would be fixed by launch 🤬 BUT! It’s not as easy as 123, there’s some tough decisions to be made by amazon rn. Everyone on twitter seems to be a dev, have some patience 🥱
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Freelance
(@freelanceCasts) reported
@playnewworld @AMZNGameStudios I'm experiencing a 'Failed to join login queue' bug over and over again trying to get through the queues, as are many others. No one from AGS has acknowledged the issue on the official forums or elsewhere — is anything being done?