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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Sign in (86%)
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Glitches (7%)
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Game Crash (7%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Nîmes |
Sign in | |
| Saintes |
Sign in | |
 Porth |
Sign in | |
 Aßlar |
Sign in | |
| Annaberg-Buchholz |
Sign in | |
| Vagney |
Glitches |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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near
(@95near) reported
@playnewworld will there be a fix for the armine dungeon?? It’s unplayable for everyone in my server Linlin. I’ve hit a wall in the main quest and can’t advance until I play this dungeon :(((
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Michael Hernadt
(@israphelhunter1) reported
@playnewworld Can you fix kibu server. Dungeons dont let you in and nobody can progress main story
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𝙏𝙧𝙞𝙩𝙤𝙣 ヅ
(@TritonVIIIX) reported
@animefaceboy @WhoaFlyingChair @playnewworld its ur twitter rating stupid ****.. means ur a disruptive *** account to twitter, always causing issues
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Dinis Silva
(@dinisskizee) reported
@playnewworld > Remove Servers > Create a global server > To prevent overpopulation, and resource problems, you could implement a system similar to dimensions that would redirect the player to a dimension (with a maximum of 2k players (still in the same server)).
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Julia
(@Julia_CaSsian) reported
@playnewworld You really, really, really should put a grace period too for when you crash, not just this. Its crazy that if you disconnect and reconnect within a minute you get back in a 12 hours queue
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Roberto
(@Roby_F87) reported
@playnewworld It's since the launch of the game I can't get into the game! Endless queues and continuous disconnection errors (ticket expired...). It's been 6 days! Move on and fix the servers!!
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DrunKev🍺
(@RealDrunKev) reported
@aHPoze @playnewworld But by no means is it easy once you've already got the rendering pipeline done and everything is built on top of it. They would have to set weird limits and delays in there as a bandaid fix for the faulty hardware or something of the sort whike will just reduce fps artifically
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Alchy
(@Alchyzs) reported
@playnewworld How about you fix "lag detected" error.
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In the clouds.
(@CloudyGeezy) reported
@playnewworld FIX BIGGER SERVERS
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XanderNat
(@NickG1962) reported
@playnewworld Remove auto run from the game and it will solve the problem I see so many players using it up against walls so they don't get kicked
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Kallisti
(@Kallistisbough) reported
@2OC4Newgaim @playnewworld It's a beautiful location...too bad it's bugged. I'm sure they will fix this over the next month 🤞
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Rakshasa
(@RakshasaaR) reported
@playnewworld Was excited to play with my friends, but since I can't create a character of their server, I just ordered a refund. What a terrible way to adress server problems.
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Dan Robins
(@roxyrocco2014) reported
@playnewworld This is a game developer issue, not a player issue dummies Fix your game
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Максим
(@5ksqiA2fqidTLdU) reported
@playnewworld Could you please fix Amrine Expedition? Door doesnt work
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Loki's Tech
(@LokiTech3) reported
@playnewworld @roqiCS Developer hate SEA... or maybe Amazon it self... The game still killing GPU though and dev not fixing it... If problem was the GPU, why there is no problem running another hundreds games with those GPU
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Loki's Tech
(@LokiTech3) reported
@playnewworld @roqiCS Developer hate SEA... or maybe Amazon it self... The game still killing GPUs though and dev not fixing it... If problem was the GPUs, why there are no problem running another hundreds games with those GPUs
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Bread 🍞
(@EnjoyBread) reported
@playnewworld im fishing at hotspot and the game crash wtf is that ****, now im back in queue at 1200 fix ur servers god damn it
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INoScopedJFK
(@INoScopedJFK14) reported
@playnewworld How about fix the exploit of 17% influence with 1 run? It’s literally destroying the game. Put a faction in conflict within 30 mins.
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Condomise
(@Condomise1) reported
@playnewworld I don't want to do the queue again if your game crash, just put something to solve the problem, increase your server cap and resolve all the bug that need a game restart to solve them
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Simon Blyth
(@SimmoDaYido) reported
@playnewworld The real problem is people still login and support the game, everyone needs to give this game negative reviews and force them to fix this absolute **** show of a launch and support after a week and no fix is a joke.
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Merouac
(@Merouac_) reported
@playnewworld when will you fix amrine? 6 days of MSQ block is unacceptable.
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Tenz Vi
(@TenzVi) reported
@playnewworld please fix GPU issues with your game litterally the only game that does any of this...
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Azeriath
(@Azeriath) reported
@Brick_houze @playnewworld Yeah US seems good now. EU seems to have more issues still
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Victor
(@Victorjulo) reported
@playnewworld Lag Detected
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The One And Only
(@Frankenllama1) reported
@JeffBezos @playnewworld Are you ***************? the servers run about as well as the average american, your devs couldn't be arsed to program a swimming animation, the server size is embarrassingly small, and the achievement system is completely broken. Fix your ******* game.
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GearTheOrc
(@GearTheOrc) reported
@playnewworld AFK people are not the issue is the time we wait to get into the game, and somtimes when we wait hours it drops is from Q saying there's an issue.
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Filip Ryder
(@Filip_Ryder) reported
@playnewworld are you guys working on a fix for the "lag detected problem"? I'm on 14 ping and keep getting it...
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Albin Kärvestad
(@AlbinKw9) reported
@playnewworld @JohnBat64114021 FIX THE FKN LAG IN DUNGEOS!
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Droopy
(@Droopy1943) reported
Logged on this morning @playnewworld after an hour got "lag detected". Kicked me out when I came back progress from today was gone and I cannot move. I've tried Unstuck, traveling, recalling too inn. Still saying Lag detected and when I travel just loads infinitely.
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Jesper
(@JespersVisions) reported
@WheaT0ast @playnewworld The thing I don’t understand is it’s 2021 and it’s like new word is the NOT first mmorpg out there It’s mind blowing that they didn’t see this coming in 2021 And have more players on a full server is going to be bad @playnewworld your problems will be gone with char transfers