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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Online Play (50%)
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Sign in (25%)
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Game Crash (25%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 La Broque |
Game Crash | |
 Seattle |
Sign in | |
 Ahnatal |
Online Play | |
 Bologna |
Online Play | |
 Rosario |
Online Play | |
 Bern |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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uko
(@bullsh66) reported
@playnewworld Really hard to login
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King Rodney
(@King_R0D) reported
@playnewworld And to fix melee weapons. Everyone is ranged because in pvp they can just walk away from you. Please stop nerfing the great axe. But overall the game is looking better.
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SplinterUK
(@RealSplinterUK) reported
@ur_Shulgi @SpaghettiSky @playnewworld All of this is 100% true. Heck. Even the forum mods tried to mute out one of my responses for speaking the truth on this matter. Servers are varely stable and disconnect or rubber band you into dying and costing you more than you get in coins while adventuring... They dont care.
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Illchemist
(@Illchemist1) reported
@joepastillas @CryptoAnon6 @playnewworld The problem is they cannot get into groups ..on my server people are charging 5k per slot in mutation groups...then let's assume that a casual got his 590 gs...do u think he can then run mutations?? No because no group will give a slot to someone who doesn't know the fights..
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KalenWolfe
(@KalenWolfe_) reported
@pinayontwitch @playnewworld I do love the game. But I just couldn't not take the bugs, dupes all the tech issues and the end game community charging for end game dungeons anymore. Even if you have a key you would have to pay for a spot in a group. Nope. Not my type of community.
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Shaki44 🦇
(@Shaki44_Twitch) reported
@TAW_Odoq @playnewworld Not broken? The release is always why, because people go to the ptr to see the money making stuff on the game, in view of what's coming out. That's all they care about.
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Steve Viles
(@Viles05) reported
@Myuniqous @playnewworld Some actual news from someone in the support team about this would be a treat, Still cant login
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LeQuack
(@0veX93) reported
@playnewworld I cannot play because I'm on a dead server for over 3 months! I've used my token transfer and I cannot transfer even if I wanna pay from this dead server. Server merges is not happening and takes too long. I've made several posts on forum about this issue and nothing
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#Ex Fluba (fuwuba)
(@flubaphone) reported
hey @playnewworld you guys gonna fix this ridiculous server lag that is messing up mutated dungeon runs? it’s getting ridiculous.
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Marcus
(@MarcusMMALV) reported
Hey @playnewworld fix your god damn disaster of a game! How can you constantly be such an incompetent mess? #NewWordl
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alle dragonfyre🎶
(@AlleDragonfyre) reported
The problem with @playnewworld is that it's just not a *finished game.* From its lacking chat system, all the way to its time-gated grind endgame. It's such a beautiful game. If it closes, what a terrible waste of art. Lessons learned by past MMOs seem to go unlearned by NW devs.
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alle dragonfyre🎶
(@AlleDragonfyre) reported
The problem with @playnewworld is that it's just not a finished game. From terrible its terrible chat system all the way to its lack of end game that isn't a time-gated grind is all... so damn unfinished. It's such a beautiful game. If it shutters, what a terrible waste of beauty
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Odoq
(@TAW_Odoq) reported
@Shaki44_Twitch @playnewworld we want as many people testing on the ptr so live doesnt get broken
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OwlButler
(@OwlButler_CEN) reported
@Viles05 @playnewworld get a server reset today and problem fixed. Hope ur server get better soon
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John Nalzaro
(@JohnNalzaro) reported
@playnewworld New World! Fix your game!! I just disconnected like 10x in a row.
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Moggiewara
(@moggiewara) reported
@playnewworld Many of have us having lag detected cant log in….
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christian william
(@christian_cw91) reported
@playnewworld Are you aware of population issues in AP region? How can I request server transfer token? I queue OPR for 2 hours and still nothing. I need healthy server to keep playing.
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Juswa
(@MrJusha) reported
@playnewworld Thanks for fixing some bugs from this patch. Unfortunately, most players in Australia server are having connectivity issues. Even though we managed to fix it by ourselves using your "Troubleshooting Lag and Connectivity Issues" at your Support site, It didn't help much. Fix it!
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REIZA_TV
(@CalebVeldsman) reported
@playnewworld Thanks for all the bug fixes and listening to thr feedback about combat and AI issues. Do you guys have a ETA on when you'll improve the actual questing systems?
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Mistro
(@MistroCrane) reported
@MassivelyOP @playnewworld The dungeons are good and the core crafting experience was really enjoyable, but that has been it. There is a big lack of cohesion in the gameplay elements, they feel like separate games, in a bad way. Ownership of areas and amenities in particular is a big issue as well.
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EtherSaga
(@SagaEther) reported
@playnewworld did u remove access to territory gold ? can we play without companies getting 6mil gold a week ? did u stop the company RMT issues?
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jayofnz
(@Jayofnz) reported
@playnewworld I can't even log on (unexpected disconnection - lag detected) let alone try new stuff!
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Z€D
(@BL4CK_95) reported
@playnewworld You don't need to merge , u guys need to listen to the community and fix all the bugs
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BLM
(@aficloudy) reported
@playnewworld ayo fix your servers
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OwlButler
(@OwlButler_CEN) reported
@playnewworld Please investigate what happened in AU, Adiri server. It's like only we suffer while the whole other server is so fine so peace. People keep disconnected, a lot of them, we issue support on forum and official web, not yet solved.
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JoePastillas
(@joepastillas) reported
@Illchemist1 @CryptoAnon6 @playnewworld If you are not 590 go to elite runs and kill lot of monsters in reek water and those sites.. You are not ready for the endgame. Can't see what is the problem then.
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Matos 💬
(@Matospeet) reported
@gsxr_jeff @playnewworld I mean overall, the Void Gauntlet does way too much for a single weapon. High damage, high self healing and on top a root that goes for 3 seconds, that's broken.
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Guruprasad Hegde
(@Myuniqous) reported
@playnewworld Are you aware AP server is facing issue where players are kicked out due to some server issue?
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Ceder Hill Cantata
(@Cederhill) reported
@MassivelyOP @playnewworld Fix the 200+ flowers from the winter event bugging out storage.
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James Atkins
(@Invghost) reported
@playnewworld The main game isn't even ******* live on Adiri because of all the server disconnects. Fix your ****