Is New World down?
No problems detected
If you are having issues, please submit a report below.
New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
-
Sign in (80%)
-
Online Play (7%)
-
Glitches (7%)
-
Game Crash (7%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Nîmes |
Sign in | |
| Saintes |
Sign in | |
 Porth |
Sign in | |
 Aßlar |
Sign in | |
| Annaberg-Buchholz |
Sign in | |
| Vagney |
Glitches |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
-
👽 Rhodes 👽
(@Rhodes_Corpus) reported
@playnewworld Trying to be low NaCl but "forget about the character you got to 20 yesterday just make a new one on another server" isn't a fix. Love the game and I know new launches have hiccups but cmon. That being said looking forward to hopefully playing this weekend.
-
BongoDuck
(@trespasser543) reported
@abhilashpavan @Gothalion @playnewworld Same boat I’m dedicated to a server with a high lvl character, all my friends and company. But yeah man I’ll just totally re roll off of all my progress because they can’t see to fix server q’s. People act like that’s a totally viable thing to do.
-
João lanes
(@Jaolanes) reported
@playnewworld PLEASE FIX NARAKA SERVER, WE CANT DO THE 25 DG :(
-
Victor Andrade
(@Rick_The_Corso) reported
@playnewworld @I3randonRosario Theres like 4 South American servers with the same issue. Naraka is one of them.
-
Fara
(@Fara_Ven) reported
@playnewworld Are you serious? Been waiting in queu all day when i'm finally about to get in i get "failed to join login queu" and get kicked back to the back of the queu? Can you get bezos to pluck some hair off of the ***** of his **** rocket and spend that money on the server?
-
BongoDuck
(@trespasser543) reported
@playnewworld So this is wonderful for people just now joining us in the new world. This also changes nothing for people already dedicated to a server. Dominora is at 1600+ people in q and the error message means I’ve been in q for 4 hours. I now cannot play today due to work tomorrow.
-
TheMechanic
(@TheMechanicTV) reported
@playnewworld Any plans to fix the connectiom error bug??
-
TheStudioBears
(@TheStudioBears) reported
@playnewworld Waiting in queue for 4 hrs to get an internal server error is ridiculous and a disservice to your clients. Unrealistic
-
Heero Yuy
(@Heero180) reported
@playnewworld I asked so many times to fix the musket sights and they ignored it completely, with this sight I can't see the target correctly Will I have to find the sight image file and fix it for me?!
-
Volhov Velez
(@volhov_velez) reported
@LinkinBreak @arthur_wren @playnewworld Won’t solve the problem for those who got to lvl 20 day one
-
therian
(@YAGUNNADIEKLOWN) reported
@playnewworld nothing worse then sitting in a 1700 queue for 3 hours. Get to 260 and I get a ******* error and it kicks me out I log right back in and I’m back to 1500. Fuuuuuuuuck you and ur mother
-
Timothy Davila
(@TIJoeDavila) reported
@playnewworld **** your game. fix your que. sitting 4 hours in que just to ******* get kicked from que when im at 82nd, now stuck at 2200 **** off
-
Jackson
(@Jacksonlong22) reported
@playnewworld is there anything being done about the “Error failed to join play sessions” that I get after waiting 2.5 hours from 1900 people to 200 and lose my spot in que?
-
mike
(@mistermfmike) reported
@OnThatYerrShit @playnewworld The next major update could be tomorrow if they chose it. They very likely have things already worked out but putting in EVERYTHING day 1 especoally when it wont be accessible for the VERY vast majority is just asking for extra issues.
-
Bodied
(@Cale_pug) reported
@playnewworld your telling me i spent $40 to sit in queue???? ive been in queue for over 4 hours and i so happen to dc right when i was 98 queue position, now i had to re queue and im all the way back to 717. Fix your servers, this experience is worse the wow classic re release.
-
Henrique
(@HenriqSamp) reported
@playnewworld It has SA server where Dungeon is COMPLETELY BROKEN! Tidy up, please.
-
João lanes
(@Jaolanes) reported
@playnewworld please fix amrine dg
-
Ryan
(@Rbake97) reported
Sat in queue for @playnewworld NA-East Valhalla for over 6 hours… right before I was about to get in I got an error saying I couldn’t join queue and kicked me out… all i know is pain
-
T.C. (Theresa) Dale
(@tc_dale) reported
I was hoping to play some @playnewworld with my friends. Started at queue 1380ish, got down to 700, booted out of queue due to an @@mm error, started over at 1780, got ALL THE WAY to #1. "Failed to join the login queue, please try again." Back to 1736. 4 hours wasted.
-
Ngo Gnews but good Gnews
(@ButGnus) reported
@playnewworld Fix the server Que’s 3+ hours just to log in is ridiculous
-
YaBoiLight
(@Dalightnin) reported
@playnewworld Can you guys look into the Nunne Chaha Server? There is a God mode glitch from the first expedition, we can't complete it and after dying we lose the ability to die unless we drown, I wanna be able to progress but we can't even beat the expedition
-
Nullsan
(@Nullsan_NA) reported
@playnewworld Don't care... Tell your devs to pay attention to the forums. There are tons of people who can't play barring the risk of ruining their pc cause of an error and they won't acknowledge it.
-
mike
(@mistermfmike) reported
@Emperor_Selch @Leathal_XD @playnewworld I had to figure out what this reply was too. I agree it will likely be last in line for things they do, but empty servers arent even an issue, they have the clusters set up for easy merging to fix that so they COULD do it in a different order.
-
Tsuyuho
(@Bufurs) reported
@TurtleyBad @playnewworld It’s past that now lol and getting an error even worse start all over again 😭
-
The Pigg
(@wintersjoe) reported
@playnewworld Tweet number... who cares about new severs... fix the queues
-
Broosh
(@Brooshie) reported
@Focalmicrobe @heyitsaaron @playnewworld The fact that they don't have something in place to give you priority if you get disconnected, errors, lose connection temporarily, etc is ******* amazing. How can you screw up that bad?
-
AltoonaScott
(@AltoonaScott) reported
@playnewworld I have created 4 character on US servers, because of massive queues. I cant create anymore and cant get in. I waited and I get an error before I make it in. We need transfers, server pop increases. Streamers seem to not have problems. New World, dead in the water!
-
Heero Yuy
(@Heero180) reported
@playnewworld I asked so many times to fix the musket sights and they ignored it completely, with this sight I can't see the target correctly
-
Whyspir
(@Whyspir2) reported
@playnewworld Not solving the Problems at hand
-
Xiao Zhan Little Rabbit
(@XiaoZhanBaiTu) reported
@playnewworld i mean if you look at the queues most of them are below 2k so just add 2k or 3k onto of the server capacity then your problems will go away