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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Sign in (92%)
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Glitches (8%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Nîmes |
Sign in | |
| Saintes |
Sign in | |
 Porth |
Sign in | |
 Aßlar |
Sign in | |
| Annaberg-Buchholz |
Sign in | |
| Vagney |
Glitches |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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noom_tv
(@tv_noom) reported
Anyone having issues getting onto @playnewworld after today's Steam update, I was able to fix it by opening my installation folder, and running the EasyAntiCheat.exe to let it repair. Nothing else worked and also sounded very dodgy, this should be safe!
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sussy baja blast
(@hashibiraa) reported
@playnewworld I keep getting a game error when I load up that says steamclient64.dll is the issue and it won’t let me load the game at all pls fix
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s0y b0y 🍚
(@t0futac0) reported
@EverydayGamer26 @playnewworld This fix did not work, rolling back Steam did.
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Laurahonest
(@honest_fangirl) reported
@buzz_litty @creativem0dz @playnewworld What’s the fix? It is not back up for me yet.
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Donnahunnieee
(@Donnahunnieee) reported
Yo @playnewworld ya gurls cracked out and needs a fix. What’s up with this unrecoverable error?
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****** Thermometer
(@Midas10967961) reported
@playnewworld Fix this game so I can launch it....
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Arthur Wren
(@arthur_wren) reported
@playnewworld That’s what I did and now I got launch error
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Oldirty
(@Oldirty67465743) reported
@creativem0dz @playnewworld copped the same error, just uninstall/reinstalled the game and it fixed the prob
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Nammis
(@nammispolarity) reported
@playnewworld Can’t launch New World after latest Steam client update. Untrusted system file error. Help!
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Carpe_Deez_Nutz
(@3CarpeDeezNutz3) reported
@playnewworld This does not work. It’s an issue with the steam 64dll file
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Poet
(@poetlol) reported
@playnewworld *FOUND A FIX* Go to steamapps\common\New World\EasyAntiCheat and run EasyAntiCheat_Setup then fix New World.
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Justin Moir
(@Drjay_420) reported
@playnewworld Please fix your game it keeps telling me I need to signed in to steam and I am already. I was playing earlier and I have changed nothing
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EverydayGamer26
(@EverydayGamer26) reported
@playnewworld No fix the exploit people are abusing in wars!!! Disable wars until it is fixed!!!
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TY
(@TYtheAlkemist) reported
@playnewworld Hey I'm getting an error upon launching it doesn't think that steam is running and says there's an unexpected steamappid.txt file. Pretty much nothing gets it working. Hopefully you guys can get a fix out soon! Thanks
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Railien
(@Railien_) reported
@playnewworld How do we fix the "untrusted client" error thing that pops up?
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TaxEvasion
(@oldguyonline) reported
@playnewworld Is there a fix for stuttering? I dumped almost 100 hours prior to server maintenance and it ran smooth the entire time. Now it's just constant stutter. Idk if this is a server thing but I play on Ruach NA east
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TSE | GamingExplorers
(@GamingExplorers) reported
@AngieLupusLife @playnewworld Figured out fix. Run anti cheat and repair
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KILLAxVILLA
(@KILLAxVILLATTV) reported
Slight pause in the grind. Had an East anticheat error on @playnewworld & I was all stressed hoping my character wasn’t deleted or something lol
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2old2run
(@2OldGamer) reported
@playnewworld yes, fix please
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That Joe Guy Gaming
(@ThatJoeGuyTTV) reported
@Uglypanda89 @playnewworld I was able to get into the game but now getting error "Could not connect to server: Easy Anti-Cheat Hash Catalogue not found" and "Connection Registration did not arrive in time: CalendarConnectedMsg"
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Michael Carter
(@itsMadStrike) reported
Can’t play @playnewworld. Seems like a @Steam update broke the easy anti cheat certificate files. The annoying part is I can’t fix them because they are encrypted 🙃
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ryanp
(@ryanpsucks) reported
@creativem0dz @playnewworld Here's a fix that worked for me Right click new world in steam > Local files > Browse > Open the EasyAntiCheat folder > Run "EasyAntiCheat_Setup" and click repair, then finish. Launch new world.
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Easykill
(@Easykill42) reported
@perznOCE @GZ_Cozaa @playnewworld Just replying for others. Go to game folder: steamapps/common/NewWorld then go into the EasyAntiCheat folder Double click the "EasyAntiCheat_Setup", when it loads up, select the game in the dropdown as "New World" if it isnt already. Then click "Repair Service". Should fix it
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Roycross
(@Roycross_) reported
@playnewworld Just go to steamapps\common\New World\EasyAntiCheat and run EasyAntiCheat_Setup then fix New World. Runs fine for me now.
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Dredgen Sin
(@Dredgen_Sin) reported
@EverydayGamer26 @playnewworld Or y'know, fix the bug that's actually preventing people from playing the game at all... Sorry, while those do need fixed, something that's actively STOPPING people from being able to play is and should be a top priority.
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Woover
(@DailyWoover) reported
@playnewworld Not sure if it’s been reported already as a separate issue but, since the patch the other day my Throw ability for the Hatchet no longer does any damage despite getting the little blood-splatter animation on the target. Thank you for what you do Social Media person 💙
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BasementTakes (Austin) 🧙🏻♂️
(@BasementTTV) reported
Anyone having trouble with #PlayNewWorld game not launching; Go to your program files x86 folder and find easy anti cheat. Copy the exe and paste it into your easy anti cheat folder wherever new world is installed. Then launch the exe and choose repair. Game should launch
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Fums
(@Fums0888) reported
@poetlol @playnewworld You mean the exact fix it says in the forum post that has been linked in this tweet????
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Hideandtwitch
(@hideandtwitch) reported
@artishod4 @playnewworld @SerMedieval I had a few different error code too but u got a nice collection ! I only hope they are working on a fix ASAP
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.
(@byLeviathan) reported
@iamKN568 @playnewworld @Steam_Support No problem