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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Sign in (75%)
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Online Play (13%)
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Glitches (6%)
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Game Crash (6%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Nîmes |
Sign in | |
| Saintes |
Sign in | |
 Porth |
Sign in | |
 Aßlar |
Sign in | |
| Annaberg-Buchholz |
Sign in | |
| Vagney |
Glitches |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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Zach
(@PureShanks) reported
@Gagiie @playnewworld Nah I see what you’re saying but was just reassuring that you can change the faction if it’s not working out down the road. Unlike the server where we only get this one grace period
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Ky_Million
(@Ky_Million) reported
@Scale_Uno @playnewworld It sounds like a lot till you see the % multiplier- honestly like 1-25 in levels and 1-60/70 in professions is what 25-30 and 60/70-80 feels like- now that’s not a problem if you just play to have fun, but for ppl racing OOF (which is WHY I changed up my plans/style)
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nxu
(@WatchNexu) reported
@TwitchTylerish @playnewworld Remote login to your PC and get in ahead my dude. Or switch to one of the 25 new servers they made.
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ABB
(@ExileOnBrainSt) reported
@playnewworld How did you not foresee this issue?
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Jesse Willing
(@jesse_willing) reported
@playnewworld You see I would like to be ready to play New World, but not only was the queue time insane, but also I couldn't even play during Open Beta, or launch because of the game having flickering issues. After checking my AMD graphic driver updates, and not having any updates. I gave up.
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Lou Betz
(@99King_Kasma99) reported
@nemestrinus44 @MezzySSB @playnewworld Well they could increase the cap. But the server will crash every few minutes and you get 3 fps on your potato pc. Money isn't solving everything.
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Beardy
(@thegreatbeardy) reported
@DillyDillyy87 @Twitch @playnewworld Check on Twitch itself. I was having the same issue, but I checked my drop connections on Twitch and it was already showing as connected.
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Party__Pineapple
(@PartyPineapplee) reported
@playnewworld Your starting area queue is broken, I straight up have been waiting while watching normal queued players progress all the way from 1000+ while i havent moved one. Now my character is bugged? what gives
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Broosh
(@Brooshie) reported
@Focalmicrobe @playnewworld Happened to me Queued at 1400. 3.5 hours i was at 137. I get an error and have to restart. I havent been able to play since launch. Put in a couple hours on launch so can't even refund.
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LofiVibes
(@Lofi_Vibes) reported
Twice now iv gotten login expired for @playnewworld
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João Lucas
(@joaotuti) reported
@playnewworld First of all, congratulations and thank you for this wonderful game. But I have to ask: Please fix SA Server Naraka. The first expedition (lvl 25) is bugged and people are stuck on that quest. Please fix this (and the imune players)!!!!!
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Volhov Velez
(@volhov_velez) reported
@playnewworld The amount of words is not the issue. It’s the player cap.
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Ted Day
(@tedday2) reported
@playnewworld Like if you're still trying to login.
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Zachary Oliver -CDC Echo-
(@CDC_Echo) reported
@playnewworld i just waited in a 800 PERSON QUEUE FOR IT TO TELL ME IT "failed to join login queue. Please try again" and NOW IM AT 1000 IN QUEUE. You serious rn?
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lucas
(@matheus110794) reported
@playnewworld Please, Fix Alatyr SA Server, DG dont work and it's making players leave the dg invulnerable @playnewworld
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JMac
(@TrueJMac) reported
@playnewworld I've been waiting for 20 mins to get into my Server....what's being done to fix this Amazon?
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Marcos Morinigo.
(@SrMorinigo) reported
@playnewworld Cool, but give us the posibility to migrate to the others server, we cant login!
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Stock Jawa
(@JawaStock) reported
@playnewworld How? we've been trying for hours. You should have named this game Queue World. I literally spent hours in queue only for the game to crash and now I'm even further back in the queue from where I started hours ago, this is ridiculous. Did you not take notes during Open Beta?
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Schwifty
(@SchwiftyGod) reported
@playnewworld Adding new worlds is barely helping at all. And the que system is broken because I was at #10 in ques then the que canceled itself now back up to 475 in que...... the actual ****
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Gallifrey
(@Gallifreysito) reported
@playnewworld I've tried to get in on multiple low population servers, even different regions, always getting an error, multiple different errors
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Ron0x
(@Ron0x) reported
@heyitsaaron @IGN @playnewworld If you get the network error message. Don't press the OK button. Click on the cross on the topright of the message and wait (so don't press play). If you pressed the cross and wait you will continue in the queue.
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Bastian
(@bas3mp) reported
@playnewworld Please restart Naraka server to solve the problem with invincibility and dungeons so we could progress that's more important than new servers
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Steelcryo
(@Steelcryo) reported
@DTS1C @playnewworld How do you propose they fix the queues? There’s a lot of criticising going on without offering solutions. So tell us all this amazing solution you clearly know that they don’t. And don’t say increase the cap, they’re already looking into that.
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Aki & Peach
(@AkiAndPeach) reported
@playnewworld while you're working on adjusting q times/sizes - maybe make there be a confirmation prompt to exit the waiting to login screen. also, I'm an idiot and accidentally hit esc. while trying to tab out in the 500's. back to 1600 & counting 😭
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Emet-Selch
(@Emperor_Selch) reported
people might not think the same but @playnewworld is handling the release in the best possible way, they approach the problem willing to open more servers which they did (over 50 servers opened in EU today) and at the same time testing for increased server capacity #NewWorldMMO
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NVIDIA GeForce RTX 3090 24GB GDDR6X Graphics Card
(@gddr6x) reported
@playnewworld Sat through 4 hours of queue for an error right as I'm about to connect? Yall mf's really got me out here sad as a mf
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JMac
(@TrueJMac) reported
@geoffkeighley @playnewworld great now get your server issue fixed. Sitting around for way to long to get into my world....1190 to 1113 in 20 mins...you do the math on how long this is going to take....
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killer wiener... run the hotdogs...
(@heyitsaaron) reported
@playnewworld Fix the servers you have. I literally waited a hour and a half and got kicked to a longer queue. I started on this server with low pop ; now it’s maxed. You were cheap and didn’t spin up enough servers and it’s biting you in the ***.
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killer wiener... run the hotdogs...
(@heyitsaaron) reported
@Focalmicrobe @Brooshie @playnewworld The issue is they should of had more servers at the jump
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iBlue
(@Patrick_Bolandd) reported
5 hours in que to get the “connection error but now I’m 2100 in que. I get no mmo has had a successful launch. But no MMO has had billions behind it, as well as the technology we currently have. I’m so disappointed. @playnewworld