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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Online Play (50%)
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Sign in (25%)
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Game Crash (25%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 La Broque |
Game Crash | |
 Seattle |
Sign in | |
 Ahnatal |
Online Play | |
 Bologna |
Online Play | |
 Rosario |
Online Play | |
 Bern |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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Chinamann
(@AustineKael) reported
Log in queue are really a problem @playnewworld. Looking forward for the day you'll fix it :)
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Don Sheppard
(@donshep) reported
Typical @playnewworld bullshit instead of fixing the queue issue they are going to punish those of us who try to stay connected during a bathroom break or taking the damn dog out. Take a 20m break get punished by not being able to play for 3 friggen hours.
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Zolat
(@Zolat_) reported
@VoltzDr @playnewworld let me know if you find a fix or if you get in because mine has been acting up for 2 hours and its mad annoying
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Jo'
(@CruzKun_) reported
@playnewworld MAYBE doing something for QUEUES ???? DO SOMETHING TO HAVE MORE SLOTS ON SERVERS, ITS THE SOLUTION ! really stupid mentality when you prefer avoid the problem instead of fix it...
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Secko
(@Secckoo) reported
@gearsfreak99 @FishFPS @playnewworld I run on a 2080 super and haven't had a single issue neither have I heard complaints. The fact that the guy in the video obviously dislikes Amazon and is going at their throat over cases I see nothing behind and people follow him is insane to me.
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Terror Inc
(@_TerrorInc) reported
@playnewworld Gonna fix the 3xxx series gpu's blowing up?
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FlynnWinch
(@AlmanaxWinch) reported
@uunff @playnewworld Servers are not limited by technical but gameplay issues. People have already started to fight for some rare things.
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Kebab #متى_اتخرج
(@7MED_1995) reported
@Richard47004736 @DudeAcheson @playnewworld “Selfish” is when you are happy with this kind of solution, you are happy for your self. It is good solution if there was no problem in the servers, but in this context it is just a bad move. Please don’t forget that the game itself is the root of the problem.
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Welly
(@ryan_welly) reported
@Richard47004736 @DudeAcheson @playnewworld This doesn't fix the problem though does it... If you think it does you are an idiot
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Dr.Voltz
(@VoltzDr) reported
@UndeadCreed @playnewworld Seriously. Its ridiculous that there is still no fix for this.
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Chris Bowen
(@Bowen_Thaylin) reported
@Aurphillus @ItzDoodles @playnewworld because the problem is created currently by the afkers.
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ItsClarky
(@Clarky403) reported
@playnewworld, i have found another game breaking glitch, our characters have zero cheeks once again, i have seen this become a trend in other video games such as @PlayApex, but this one hits extra hard because we can see our characters cheeks at all times. please fix, thank you
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Brennan Kelly
(@HunterAceX) reported
@DudeAcheson @playnewworld The issues have drastically decreased, at this point the afk farm people are increasing the issue. Without them queues would be cut in half
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Creed
(@UndeadCreed) reported
@VoltzDr @playnewworld Imagine the only fix is to delete the character. No more New World for me.
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Chris
(@Chynes101) reported
@ScumlordStudios @playnewworld The % of afk people on a server is infinitely small. Isn’t the problem at all. Servers are over crowded - and forcing people to log to eat dinner and just re-que doesn’t make the que lines any shorter.
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Mo
(@mo_88_mo) reported
@playnewworld Maybe you should have set a cap on new players being created per world on launch day and then this wouldn't be a problem. Currently in a queue to get in and I see only 5 worlds in the entire AP Southeast list of servers have queues. Every other world has no queue at all.
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NakhtiEmperor1
(@NakhtiEmperor1) reported
@playnewworld Or just everyone stop playing until they fix the queue times. I shouldn’t have to waste half a day sitting and staring at the queue to play a game. I have better things to do.
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Greg
(@YankeeMN) reported
@smokinrbbq @playnewworld That’s (probably?) not against the terms of service. It being a sandbox game the response would likely be to go enjoy some sand somewhere else for a while. Even if it sucks.
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KevinG7 - #BLM Justice for Breonna Taylor
(@kagapeme) reported
Really, @playnewworld Boss mobs that RESET WHILE THEY ARE IN THEIR ROOM?!? Why is this a thing? FIX THIS!
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Huntingxkitty
(@Huntingxkitty) reported
The new world dungeon lag is so bad it’s like unplayable 😭 @playnewworld
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Adrian
(@enjoiadrian) reported
@playnewworld ** !!! Please put in a logout grace period !!! ** - Getting disconnected (due to crashes or "lag errors") is really not fun, made even more infuriating when we are put to the back of a queue.
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FlynnWinch
(@AlmanaxWinch) reported
@CtrlAltTaco @playnewworld Untill then many will be ban and Q will be out of the problem.
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Jonathan Miguel Acuña
(@AcunaJonathan) reported
@playnewworld While it is an issue the prevents others from playing, you cannot blame the issue on the players when it is a developer issue.
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Will "Grimsbeard" Samuel 💉💉
(@grimsbeard) reported
@BidmeadLouis @playnewworld Ah good. My bad then. Silly people would think AFK evasion was a good thing to do, but at least they're trying to address multiple issues.
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Vidmantas Murauskas
(@VMurauskas) reported
@playnewworld Such a bad thing to do. There’s already a 4hr punishment for being afk for 25mins. Now you want to punish people trying to avoid a problem you created. I think your only course is an increase in server capacity/amount.
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Welly
(@ryan_welly) reported
@playnewworld Waste of time. Should be fixing the actual issue. Anyone complaining about this is clearly deluded the 100 people running into walls is not the reason there is queues. They need to get transfers out in the next day or 2 thats the fix. You need groups to move from the servers.
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FlynnWinch
(@AlmanaxWinch) reported
@Headstrong55 @playnewworld Dungeon with limitation isnt a problem, its game design, its to worth to be farmed without some difficulty, just make a 5 man group and craft keys.
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Necrotoxic
(@Necrotoxic42) reported
@playnewworld Maybe dont punish Players who wants to play what they paid for and fix your ****. It's not the Players fault that u can't handle the amount u sold. But taking the Money is cool for you.
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Hawkins
(@MajinRod_RED) reported
@Ragarath @playnewworld yeah true. in the end its amazons fault for these nonexisting server caps and not giving it a login limit even tho the servers are already way to overpopulated. but i saw it so many times already that people stand there the enitre day and im not joking. the same people.1 corner
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Aidan
(@YaBoiADN) reported
@playnewworld Yo! West Australian player here. The first 2 days were pretty top-notch with ping and input response. However in the past couple days the ping has increased about 45-60% overall, and sometimes my character won't move or use the skill when I press it. Possible fix?<3