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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Sign in (67%)
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Online Play (33%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 St. Catharines |
Sign in | |
 Hamburg |
Online Play | |
 Bologna |
Sign in | |
| Darmstadt |
Sign in | |
 Sydney |
Online Play | |
 Saint-Martin-des-Champs |
Glitches |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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Shaki44 🦇
(@Shaki44_Twitch) reported
@TAW_Odoq @playnewworld Not broken? The release is always why, because people go to the ptr to see the money making stuff on the game, in view of what's coming out. That's all they care about.
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Juswa
(@MrJusha) reported
@playnewworld Thanks for fixing some bugs from this patch. Unfortunately, most players in Australia server are having connectivity issues. Even though we managed to fix it by ourselves using your "Troubleshooting Lag and Connectivity Issues" at your Support site, It didn't help much. Fix it!
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Moggiewara
(@moggiewara) reported
@playnewworld Many of have us having lag detected cant log in….
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SuboptimalNinja
(@Suboptimal_GG) reported
@playnewworld Can you look at Morrow on NA East? Mutated Dynasty loot is broken. Why not hotfix us and rotate is to either laz or genesis for the remainder of this week? The one endgame activity is unplayable rn. <3
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#Ex Fluba (fuwuba)
(@flubaphone) reported
hey @playnewworld you guys gonna fix this ridiculous server lag that is messing up mutated dungeon runs? it’s getting ridiculous.
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Bang Rizz
(@BangRizz8) reported
@playnewworld I think you should repair these lame bug cant chat after expedition and problem connect issue in AP Server in there like dead game player cant log in bro the hell
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Guruprasad Hegde
(@Myuniqous) reported
@playnewworld Are you aware AP server is facing issue where players are kicked out due to some server issue?
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Marcus
(@MarcusMMALV) reported
Hey @playnewworld fix your god damn disaster of a game! How can you constantly be such an incompetent mess? #NewWordl
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Illchemist
(@Illchemist1) reported
@joepastillas @CryptoAnon6 @playnewworld The problem is they cannot get into groups ..on my server people are charging 5k per slot in mutation groups...then let's assume that a casual got his 590 gs...do u think he can then run mutations?? No because no group will give a slot to someone who doesn't know the fights..
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#Faze1 DarthRejects XSET rep
(@DarthRejects) reported
@Kelemv0re @playnewworld I playd this game non stop on release. Accrued like 600 in game hours first month month and a half. And it just kept getting worse. So I stopped playing. And with all the issues I'm glad I did. So dissapointing
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King Rodney
(@King_R0D) reported
@playnewworld And to fix melee weapons. Everyone is ranged because in pvp they can just walk away from you. Please stop nerfing the great axe. But overall the game is looking better.
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Mistro
(@MistroCrane) reported
@MassivelyOP @playnewworld The dungeons are good and the core crafting experience was really enjoyable, but that has been it. There is a big lack of cohesion in the gameplay elements, they feel like separate games, in a bad way. Ownership of areas and amenities in particular is a big issue as well.
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OwlButler
(@OwlButler_CEN) reported
@playnewworld Please investigate what happened in AU, Adiri server. It's like only we suffer while the whole other server is so fine so peace. People keep disconnected, a lot of them, we issue support on forum and official web, not yet solved.
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Steve Viles
(@Viles05) reported
@Myuniqous @playnewworld Some actual news from someone in the support team about this would be a treat, Still cant login
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SplinterUK
(@RealSplinterUK) reported
@ur_Shulgi @SpaghettiSky @playnewworld All of this is 100% true. Heck. Even the forum mods tried to mute out one of my responses for speaking the truth on this matter. Servers are varely stable and disconnect or rubber band you into dying and costing you more than you get in coins while adventuring... They dont care.
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christian william
(@christian_cw91) reported
@playnewworld Are you aware of population issues in AP region? How can I request server transfer token? I queue OPR for 2 hours and still nothing. I need healthy server to keep playing.
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jayofnz
(@Jayofnz) reported
@playnewworld I can't even log on (unexpected disconnection - lag detected) let alone try new stuff!
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RookieSatchel
(@RookieSatchel) reported
@playnewworld That was the bug that mmo youtuber showed at the beginning of his video about how New World is dying Thats like a 1 line fix just put a max number to that value
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OwlButler
(@OwlButler_CEN) reported
@Viles05 @playnewworld get a server reset today and problem fixed. Hope ur server get better soon
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Olivier.F
(@zollolivier) reported
@Crylox132 @playnewworld Yep. Because they don’t listen to their community and they’ve waited 6 months to fix importants bugs
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uko
(@bullsh66) reported
@playnewworld Really hard to login
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LeQuack
(@0veX93) reported
@playnewworld I cannot play because I'm on a dead server for over 3 months! I've used my token transfer and I cannot transfer even if I wanna pay from this dead server. Server merges is not happening and takes too long. I've made several posts on forum about this issue and nothing
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BulletBHD
(@BhdBullet) reported
@playnewworld Think you need to Fix your AP Servers Before thinking of Merging other's, can take anywhere from 15min to 4 hours of constant connection problems, just to connect and then get Lag Detected and then DC.
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John Nalzaro
(@JohnNalzaro) reported
@playnewworld New World! Fix your game!! I just disconnected like 10x in a row.
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REIZA_TV
(@CalebVeldsman) reported
@playnewworld Thanks for all the bug fixes and listening to thr feedback about combat and AI issues. Do you guys have a ETA on when you'll improve the actual questing systems?
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Ceder Hill Cantata
(@Cederhill) reported
@MassivelyOP @playnewworld Fix the 200+ flowers from the winter event bugging out storage.
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Matos 💬
(@Matospeet) reported
@gsxr_jeff @playnewworld I mean overall, the Void Gauntlet does way too much for a single weapon. High damage, high self healing and on top a root that goes for 3 seconds, that's broken.
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Z€D
(@BL4CK_95) reported
@playnewworld You don't need to merge , u guys need to listen to the community and fix all the bugs
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KalenWolfe
(@KalenWolfe_) reported
@pinayontwitch @playnewworld I do love the game. But I just couldn't not take the bugs, dupes all the tech issues and the end game community charging for end game dungeons anymore. Even if you have a key you would have to pay for a spot in a group. Nope. Not my type of community.
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BLM
(@aficloudy) reported
@playnewworld ayo fix your servers