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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Sign in (86%)
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Glitches (7%)
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Game Crash (7%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Nîmes |
Sign in | |
| Saintes |
Sign in | |
 Porth |
Sign in | |
 Aßlar |
Sign in | |
| Annaberg-Buchholz |
Sign in | |
| Vagney |
Glitches |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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RascalPlays
(@plays_rascal) reported
@playnewworld Charging £40 For A Game. Just To Sit In A Queue For Hours. At Least Make It Available Till You Sort Server Issues Out To Be Able To Sync Characters To Different Servers. Everyone Having To Queue Just To Be Able To Play On A Friends Server.
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kakakaee
(@proteincro) reported
@playnewworld ******* trash got lag detected for 5 sec and just got discconected from server back to que absolute dogishit
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Dhimi
(@Dhimi70403065) reported
@playnewworld reinstalling the game fixed my problem :) !
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Haus of Azzeriun
(@Azzeriun) reported
@playnewworld The problem is not waiting in line, but playing with surreal bugs. In PVP, only two weapons are giving, another bug is the hit box and among others... There are many bugs. It's worse than Beta.
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RaVaGiNGHeR0
(@RaVaGiNGHeR0) reported
@playnewworld Your game will end up flipping due to quee times better fix that ****.
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Stewie
(@RoadLizard68) reported
@playnewworld Crazy que times, been in Q for almost 4 hours and still 3500. Problem is ppl are not leaving starter area , gathering and lingering
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Bob
(@silentgiant101) reported
Login issues aside, not a moment of lag once while in around 6hrs of time on @playnewworld still any online game launching in 2021 should have more servers active. It shouldn't seem like a surprise that hundreds of thousands of people want to play your game
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DragonPicks
(@PicksDragon) reported
@playnewworld 7 hours of disconnects. When will you fox your login servers.
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Sin_A_Man_Bunz
(@Sin_A_Man_Bunz) reported
Well @playnewworld you're evil Queue monster defeated me. Waiting for over 6 hours to play and still being thousands away from joining is rough. At this rate, the server I want to join won't be playable for several weeks. Hope you have a fix in the works cuz this kinda sucks.
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Corvak
(@Corvak) reported
The obligatory @playnewworld tweet where I gotta point out all the influencers on twitch didnt seem to have a problem logging in through the queues.
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CMDR Halbarz
(@Heimbarz) reported
@playnewworld Hi @playnewworld is the EU login server down? Lots of people getting errors
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Paul Ring
(@Ringod123) reported
@RealLexC @playnewworld and on top of that once you get to 1st in queue it gives you an error and puts you back at the back, no one is actually getting in.
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DragonPicks
(@PicksDragon) reported
@playnewworld Fix your login servers 7 hours of connection problems
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Wanderlust
(@OneWanderlust) reported
ILY sitting in 4 hour long new world queue because your idiot friends choose a populated server, finally hitting 0 in queue and the game just crashing and now having to be in another 4 hour long queue, please fix your **** @playnewworld I'm chill with queues but that bugs a joke
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Dan
(@StatiusRS) reported
@playnewworld in game purchases aren’t working, playing on steam, error code 408
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Willey
(@WilleyDilly) reported
@playnewworld We’ll see here’s the problem, my friends have been playing since the servers went live I’m sitting in a que of 4000+ for over an hour and a half now. I expected more from Amazon. Not mad but just bummed.
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Akjells
(@Akjells1) reported
@playnewworld 5 hours in queue then crash now queue again! Will not be able to play today. Not a game for people with normal lives.
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Huginn and Muninn
(@hugandmun) reported
@turgay_batu @pencil_fox @playnewworld I am just as unhappy about this as everyone else, but I am not sitting in a 15000+ queue. At that point you either find a server with a shorter queue or you simply don't play until they fix the issue.
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BeardedLordX
(@BeardedLordX1) reported
@playnewworld I shall buy the game once the server issues are fixed and can log in quickly
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Huginn and Muninn
(@hugandmun) reported
@turgay_batu @pencil_fox @playnewworld I am just as unhappy about this as everyone else, but I am not sitting in a 15000+ queue. At that point you either find a server with less people in queue or you simple don't play until they fix the issue.
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SheepB0T
(@SheepB0T) reported
@Blacky0804 @playnewworld Sure but they got to be a trillion dollar company because at the very absolute least, people could use the product or service. This doesn’t even hit that bar.
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Ghost
(@Pedeuto) reported
Tired of being the crash priority on Nw servers @playnewworld #PlayNewWorld
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Mike
(@ViperPrism) reported
@Uhtred1234 @playnewworld @Diablo Server capacity will always be an issue with new MMO's. It's not a game breaking bug. I played the first hour just fine before I went to sleep. My buddies are still on since 8AM EST. No game breaking bugs like the original comment says
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Nicole - Lady Arywinn
(@australiagal) reported
@playnewworld 3 hours in que still can't get in how are you guys gonna fix this? I am limited on time I can play. I get 4 hours if I am lucky. To get on with work and real life.
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Grant Freeman
(@Gman_F_TTV) reported
@playnewworld was playing @playnewworld for about 2 hours when my game froze and top of screen said lag detected. couldnt move for 1 min so I disconnect and try to rejoin. now Im 975th in que. so much for waking up at 5am to play. there should be a grace period of 5min if you DC to skip que
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Oshzak
(@Oshzak) reported
@peterma65457326 @GregRout @playnewworld We just didn't notice it! We thought it was lag.
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Oshzak
(@Oshzak) reported
@Muppbarnet @GregRout @playnewworld Honestly, I don't get hype anymore at launch. Always expect problems 😜
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Markos YosifⓂ️
(@YosifMarkos) reported
@playnewworld I am trying to connect to the eu central server but keeps telling me connection error and No worlds available. Whats up with that?
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Mac
(@Henriqu47099706) reported
@playnewworld Caraaaaaaaaaalho, how ******** does this PvP works? People are IMMORTAL! how the hell you guys **** up this big? Fix this damn ****
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BestWaifu
(@BestWaifu15) reported
@Zorial7 @playnewworld Do you have any errors on the menu?