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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Sign in (86%)
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Glitches (7%)
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Game Crash (7%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Nîmes |
Sign in | |
| Saintes |
Sign in | |
 Porth |
Sign in | |
 Aßlar |
Sign in | |
| Annaberg-Buchholz |
Sign in | |
| Vagney |
Glitches |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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JROC
(@JROCCthaGreat) reported
@DonTheCrownTV @hs_drain @playnewworld The problem is the much higher lvl characters doing the same things you're doing. At lvl 20 I could kill 5 lvl 15's, solo.
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Jason Worstenholm #TheClass🎓
(@iJolpTV) reported
I would rather deal with small bugs and occasional lag than have new world pushed back again, just saying @playnewworld
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M0nsterorc
(@M0nsterorc) reported
@MelroseeVT @playnewworld I had the same problem all day yesterday…. I just abandoned it … I’ve read a few of the quest are bugged
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DrSpaceman
(@DrSpacemanGames) reported
@TheShadowGrimm @amazonluna @playnewworld My computer did crash mid stream once, but I manage. Upgrading my GPU wouldn't hurt.
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Flux
(@heyitsflux) reported
@playnewworld you're probably aware but I'm getting majorrrr audio issues when using ice gauntlet. Anyone else?
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Andres Martinez Murillo
(@AndresMart97) reported
@playnewworld @MissPurplePixie @wochinimen Okay, I understand the congestion problem. Can you then make teleporting to your friend's town a possibility after the first quest or something like that?
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Kevin
(@_keviiii) reported
@playnewworld still no fix for the lvl 10 Main Quest Encroaching Darkness, after houndreds of forum posts. Kinda sucks that u can't even get past that in the Beta to test more stuff.
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Cherryblosom
(@Cherryblosom013) reported
@rortsfike @AodanTV @playnewworld Funny you assume I dont already take part in this org. Please troll somewhere else. Get out of the gaming community with your issues mate.
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Kudi 🍥
(@RS25KidCudi) reported
@JoshOG @playnewworld 2 betas and they still cant fix the fps thats weird
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👌🏼 ***** 👌🏼
(@bassgod420) reported
@playnewworld are guys aware of the massive server issues in the open beta compared to the closed.
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Miggy
(@Miggy87x) reported
@playnewworld guys any advise ? been playing witrh a 3090 and still have to play it on low, any fix for this ? i love the game i need some help !!
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Arrican
(@TheArrican) reported
@playnewworld Hey, I just did the feedback at the end of the game, but it didn't give me an option to share this. There is a section in sleepy tallow that seems to have a lighting glitch that makes it look like strobes, might cause seizures, might want to check it out.
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wastedblood
(@CamarenaYuliano) reported
@playnewworld The problem is there was a lot of people level 60 they never take the time to learn their classes and then they fight with somebody that was decent and kicked their *** and they complained that they lost to a better player
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FluidSh0t
(@FluidShot1) reported
@RealSlyeb @5chmorgus @playnewworld Try running at 60 FPS and see if the issue still happening no reason to have 240 FPS in this game.
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FluidSh0t
(@FluidShot1) reported
@RealSlyeb @5chmorgus @playnewworld Maybe you shouldn't be running uncapped frames. Doesn't sound like the greatest idea when you're having stability issues.
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¿Donde fue mi serotonina?
(@Crickenator) reported
@playnewworld so I’m STILL not able to sign into US East (I’m on east coast US), but I can sign into any other server cluster. The error message is mm_authresult_Http_Error_Response
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wastedblood
(@CamarenaYuliano) reported
@playnewworld The only good thing new world had was pvp now they screwed the up I hope they fix before lunch
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Henrique Faitta Chitolina
(@hnrqfaitta) reported
I was playing on "Ilheus dos Sabres" when I got 400+ ping. But now that I'm at "Queda Eterna" I'm not having latency issues anymore. @playnewworld
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Retr0
(@Retr0parkou4) reported
@FladyED @playnewworld I don't think you understand the concept of buying the game (closed beta days) where the inconvenience of having to sign up for open beta, where people aren't getting codes or having multiple issues of not being able to play DUE to that.
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Comon_Cidr
(@comon_cidr) reported
@playnewworld What's up with this "Bind On Pickup" business. I get amazing drops that I don't need that I can't sell or give to my friends. It's so inconvenient. Are you going to fix that for release?
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Jose Luis
(@Buxeri) reported
@playnewworld Ezra and kisare are buged again can you fix it please ?????? Server Kor
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Flady
(@FladyED) reported
@Retr0parkou4 @playnewworld If you still can’t log in that’s user error
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p s y
(@PsyGigante) reported
@playnewworld @xLucirius @playnewworld fix the ******* battle roll. its bug every 10 min forcing ppl to restart the game
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Nasser Alawairdy
(@Nasser_cz) reported
@playnewworld can you fix ezra the forgemaster on hellhiem server. He has been stuck for 6 hours
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JENNY' 🍌
(@jennypunkt) reported
@playnewworld Also, get a better customer service cause yours sucks. Thanks bye.
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Alex Senpai
(@Ley_Troll) reported
@playnewworld really enjoy the game, but i see only 2 problems at early look: -The stability, fps drop and rise all the time, it doesnt feel very fluid or well optimized. Would be great to resolve this problem. -The animations are ridiculous when moving, they should be improved.
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Steve N
(@stevenicholls) reported
@playnewworld @amazongames You need to delay until next year - the game is nowhere near ready. Sad to see it in this state but you need to get the core problems fixed else the game will die fast. Push back, knuckle down and fix it. Lost Ark can tide people over.
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BrutalSam
(@theBrutalsam) reported
@playnewworld well EU Central servers not working
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Don
(@landdon) reported
@playnewworld Pvp scaling is horrid. Frame drops are worse. You need another delay to fix these things
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TickleSlip
(@Tickl3Slip) reported
@bananawes @playnewworld Sounds like the golden years in WoW. Outside cities, no problems. Inside cities, re-runs of bionic man.