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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Sign in (86%)
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Glitches (7%)
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Game Crash (7%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Nîmes |
Sign in | |
| Saintes |
Sign in | |
 Porth |
Sign in | |
 Aßlar |
Sign in | |
| Annaberg-Buchholz |
Sign in | |
| Vagney |
Glitches |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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sqish1
(@sqish11) reported
@playnewworld after chosing a faction i just get an error message and my char seems to be deleted: auth result http error response code so nothing is online! what ******** :-(
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二コラス♪Nicolas
(@Neeravin) reported
@MikeMcKie92 @playnewworld I have the same issue.. I was playing the game, then it crashed and put me at the back of the queue. Then when I was below 100, I got auth error, and now I can't see any servers no matter what I do..
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Masked Myers
(@St_Forehead) reported
@playnewworld bruh your ua login servers not working
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Snigel
(@sniglenn) reported
@playnewworld Did you learn AWS server scaling? Also, the login-server has been down for 30 min.
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Markos YosifⓂ️
(@YosifMarkos) reported
@playnewworld IS THE EU CENTRAL SERVERS DOWN? I cant connect.
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Grynch
(@GrynchGaming) reported
@playnewworld Can you fix the queue, everytime i log in the queue is approximately 200-240 people and I get kicked before I get into the game and have to reque
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Callum Campbell
(@CallumC75277944) reported
@playnewworld Ive been playing for most off the day now but I got kicked off the game and I can now not get back on the EU server is this a know problem or something?
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Søren Koefoed Madsen
(@Cowfoots) reported
@playnewworld EU servers are totally down for login - What to do? My community on Discord all have the same problem - please help!??
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Leon Hayes ✗
(@Leezus_DAT) reported
@playnewworld yoo can you make it if we lag out due to your servers that we don’t have to reque?! Like…
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Scholar
(@GonzoScholar) reported
@playnewworld So when are you guys gonna fix the EU server so we can actually login ?
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Masked Myers
(@St_Forehead) reported
@playnewworld bruh your EU login servers not working
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Satoshi
(@NwSatoshi) reported
@playnewworld Was in the queue for 10 hours...Now I can`t even enter the game. Here is the error: @mm_authresult_
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fuDDel
(@fuDDel1) reported
@playnewworld @Osxgeekgirl I have the exact same Problem @playnewworld Maybe Login Servers down?
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David
(@David_MeteoraDS) reported
@playnewworld So I was in the queue for 4 hours then I got an error around position 20 in queue. Just wonderful
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Chizanu 죄인
(@chizanul) reported
@playnewworld server down
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eMortalitii
(@EMortalitii) reported
@playnewworld FIX EU'S SERVERS FFS
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Mark Robin
(@Magnetron00) reported
@Osxgeekgirl @playnewworld The New World social media guy doesn't even know what is going on. Let me help you instead. It seems that the Login servers are down for EU, this means the game cannot log your characters or worlds in. Your character is fine, they just need to restart the login server. 😌
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OlliepartonOP
(@kakiwaka) reported
@playnewworld Stop promoting your **** and fix it instead first
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Marco
(@Marco45697931) reported
@playnewworld Error log in error log in cmon
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Phil
(@PhilsMinis) reported
@nervgear22 @playnewworld @ochapeieiro Yep Yep EU Login Servers are down it seems Game servers seem unaffected
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Highly Addictive Gaming
(@HighlyAGaming) reported
@playnewworld @ochapeieiro Char name is HighlyAGaming Eu server Caer Sidi lvl 6, joined queue at 4:30 got kicked off when i got to position 5 at 5pm then joined again and surprise surprise got to the front of the queue and at 8 pm got kicked and now get the http connection error along with the response one
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Marcus
(@Marcus83012971) reported
@playnewworld Servers down?
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Lakeroni
(@Lakeroni2) reported
@playnewworld 2 of my friends characters got deleted after having a error while waiting in queue, any way for them to get them back?
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Venomspawn
(@Venomspawn1) reported
@playnewworld @ochapeieiro Did you take down the EU login server?
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Qaelis
(@qaelis) reported
@playnewworld Are the EU servers down? I can't seem to login, let alone see any servers or my characters.
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lolle5pop
(@lolle5pop) reported
@playnewworld fix your ******* servers
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Fran Perez
(@mrrocks) reported
@playnewworld @Osxgeekgirl Same issue here, now I don't see my character or can connect. After 5h of queue. This is ridiculous.
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Crypto Lorax 🌲
(@CryptoLorax) reported
@playnewworld No one can login on EU man fix this
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Peter Gottlieb
(@PG4m3er) reported
hey @playnewworld, how about an update about your bloody login servers?
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Anna
(@LaellenVS) reported
@playnewworld So any update about the EU login server?