Is New World down?
Some problems detected
Users are reporting problems related to: sign in, online play and game crash.
New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
October 20: Problems at New World
New World is having issues since 10:40 PM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Sign in (40%)
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Online Play (40%)
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Game Crash (20%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Linz |
Sign in | |
 Pelotas |
Sign in | |
 La Broque |
Game Crash | |
 Seattle |
Sign in | |
 Ahnatal |
Online Play | |
 Bologna |
Online Play |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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David
(@ConservativeRK) reported
@playnewworld Congratulations on yet another step towards removing healers as a class from the game. I have zero interest in mixing playstyles. I hope the PVP players get exactly what they deserve - a crash and burn for New World. Trying to apply PUBG-like combat to an MMORPG doesn't work.
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Michael Harris
(@MikeHarris757) reported
@playnewworld You did it! I have been defending the game since launch. I told people to give it some time, bugs will be fixed, balance will be established. Then “enter the void 1.1” Healing rendered ineffective… PvE or PvP. Graphics lag with void weapon. Etc. Time to find a new game.
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Covenant Faction
(@CovenantFaction) reported
@cherokeedevil66 @bfveterans @playnewworld Dude, you know these are really issues, sure 22 players leaving isn't gonna have a massive impact on the game but it adds up, if more people keepleaving like this the games in trouble
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Husker
(@HuskerTheHutt) reported
@playnewworld Hey stupid ********* maybe get off your lazy *** and either fix the ****** game or refund us. For **** sake we going on 20 days you haven't fixed the faction time switch bug. #shittyamazondevsstrikeagain
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Oli Vier
(@OliVier07474557) reported
@playnewworld Always blocked by "Login unavailable: Server under maintenance"... No announce by NW team... Great sunday to play, surely up on monday morning, while i'm at work... Guys, dont be surprise by all people leaving...
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DeviousAngel07
(@deviousangel07) reported
@playnewworld Hey something is wrong with Lagado, it keeps crashing. Get someon on it & acknowledge there is an issue.
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DeviousAngel07
(@deviousangel07) reported
@playnewworld @playnewworld Hey something is wrong with Lagado, it keeps crashing. Get someon on it & acknowledge there is an issue.
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ToastMalone14
(@toastmalone_14) reported
Server has been shut down randomly 4 times in the last 2 hours for *maintenance* then has come back up 10 minutes later.... feel free to notify us this issue... @playnewworld
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forbiddensevengaming
(@forbiddenVII) reported
@playnewworld Fix mage or this game is done also the 20% hp to ice pylon was trash fix that tree its even weaker then the nerfs
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Gullei
(@FrithDwaine) reported
@playnewworld i got kicked for being AFK in the middle of a dungeon????? now i have lost my key to do it again??? please fix this
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Iván Ortiz
(@Ivan_Guinea) reported
@playnewworld FIX THE PVP... after +600 hours and testing alpha... i will unnistall, worst product than i ever seen.... even the Prealpha 1 of @AshesofCreation was better than Nw 2 moths after release. Some CEO should be fire. this game is an alpha or less, dupe items, lag, bugs everywhere...
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RM
(@KejsareNcs) reported
@playnewworld Servers down?
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Valros
(@jorunnd) reported
@playnewworld Today i am extremely happy i did not buy this game :) With all the changes and issues this patch has makes me think that there developers don´t know how to do there jobs ;)
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OG_Swole_Nasty Gaming
(@Og_swole_nasty) reported
@playnewworld Day 53 and my ticket has yet to be fixed/ resolved or looked into… this is the 14th customer service rep I’ve talked to..
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Iván Ortiz
(@Ivan_Guinea) reported
@Swizzlerz @playnewworld Same fail... a new bug. every day amazon ruin a bit more the game. its amazing how a big company prefer do a product fast without think in players. Profit? ok, no problem.
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SAVAG3-GAM1NG
(@Savag3Gam1ng) reported
@playnewworld Have they fixed the server lag on outpost / wars already ? I don’t think anyone cares what streamers are plying this game just want news on updates
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Hipky
(@Hipky_Tweets) reported
@playnewworld apart from a few teething problems, I've not had much gripe with the game, and mostly enjoying it. But when you just decide to do 'maintenance' with no in-game warning, then that really annoys me. Especially when you're killing a boss! You can cut that out now
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Jerckysminion
(@Jerckysminion) reported
@playnewworld i keep getting lag detected, login blocked errors….
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Iván Ortiz
(@Ivan_Guinea) reported
@jdubm31 @playnewworld some dev pressed many times downgrade, and now we have the same lag of alpha testing time.. interesting :)
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KiLowaste
(@kilowaste) reported
@playnewworld can we have the expeditions looked at. Especially Dynasty. Our team has crashed 2 times already on final boss. The game will freeze/crash and or disconnect players from the server. Thank you in advance.
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firepowah
(@firepowah12) reported
@playnewworld Fix your ******* game
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BlackBeard
(@BEARD_PVRIS) reported
@NewWorld_Status @playnewworld just fix the serv pls guyz
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SAFX7
(@SAFX72) reported
@playnewworld When are you going to fix the automated ban system? and Unban the people who were targeted by malicious mass reports? What an embarrassment of a gaming company.
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DeviousAngel07
(@deviousangel07) reported
@playnewworld @playnewworld Hey something is wrong with Lagado, it keeps crashing. Get someon on it & acknowledge there is an issue.
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Jcwolves
(@TheJcwolves) reported
@playnewworld Duguang server (US EAST) just jumped about a month and a half forward and the wars are all ongoing and wiped. **** is downgraded. It says today is Dec 31. PLEASE FIX.
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DeviousAngel07
(@deviousangel07) reported
@playnewworld @playnewworld Hey something is wrong with Lagado, it keeps crashing. Get someon on it & acknowledge there is an issue.
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Dror Av
(@OldManOnaPorch) reported
@playnewworld Bifrost keeps crashing, fix it, first queues now never ending crashes
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Lovaic
(@LovaicAU) reported
A little heads up to when you're taking servers down would be pretty nice. Adiri went down with no warning at all @playnewworld
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Kastyel
(@KastyelS) reported
@FairuzaGoes @playnewworld I really wish they would fix the cape this skin.. I got both the skeletal and bloodthirst.. But the vampire one has the cape glued to the body and It's very ugly when my character runs..
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Aurélio S. de C.
(@AurelioSdeC) reported
@mmk1304 @playnewworld That and sound issues made me quit the game.