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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Sign in (86%)
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Glitches (7%)
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Game Crash (7%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Nîmes |
Sign in | |
| Saintes |
Sign in | |
 Porth |
Sign in | |
 Aßlar |
Sign in | |
| Annaberg-Buchholz |
Sign in | |
| Vagney |
Glitches |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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GuyNoodle
(@twitchguynoodle) reported
@playnewworld Can you ship out some extra tweets keeping us posted regarding the login issues?
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fejkyu
(@Svoovi_) reported
@JamesPeters98 @playnewworld They probably closed the login servers
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Q Q
(@iHanuy65) reported
@playnewworld Fix eu servers...You haven't improved anything since the beta -.-
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Dennis Arndt
(@M3cr0x) reported
@playnewworld maybe just restart all eu servers cause login servers broke down
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DeaThRaGinG
(@DeaThRaGinG) reported
@MikeMcKie92 @playnewworld Also getting this error.
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LT-RaPaCe
(@LtRapace) reported
@playnewworld hey servers down i got disconnected after 6 hours of waiting i just play 1h ....
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Colton prince
(@xBOVVDOVVNz) reported
@playnewworld any update on the server queue fix its been 4 hours now?
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Karkko
(@Karkko2) reported
@playnewworld Some reward for this problem? Pretty please? 🥺
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Facundo Javier C
(@soifacu) reported
@playnewworld Hello, I finish my place in the queue, I enter to play for 5 minutes and I disconnect, now it is not letting me advance in the queue, it is like that it is inactive to re-enter, and it was not my fault but its connection, I need to enter play, let me level 5
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Clueless_Gaming_UK
(@uk_old) reported
@playnewworld Tried to retry and got @mm_loginservices_InternalServerErrorException connection failed error ...
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Saluchi
(@SalehSaluchi) reported
@playnewworld i keep getting this error on launch mm_authresult_ retry? was playing fine then logged out for abit and now this is all i get. and no wordls show up
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Eimantas Sutkus
(@EimantasSutkus) reported
@oneblueleaf1 @playnewworld Then the whole game will crash.. just need more servers
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Max Breitenborn
(@CoreT3kk) reported
@JamesPeters98 @playnewworld Got the Same problems
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Derrick
(@Delayed_Pause) reported
@playnewworld Time to play New World? Pfffft, good luck with that. I haven't been able to get in at all and now the servers have crashed. You would have thought that given all of the mmo launch day issues, Amazon and their billions would have created a massive infrastructure to cope.
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Liam Welsh
(@DireWolf260) reported
@playnewworld just spent 3 hours in a queue of 700 people because of a game crash to get down to 80th in the queue to then get disconnected and now can't log in at all with multiple error messages consisting of @mm_loginservices_internalServererrorexeption
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Bow146
(@Bow1461) reported
@playnewworld This launch was pretty iffy due to the issues with queue times, but this just made it 100x better. I think the way you guys went about handling that issue came in clutch.
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liam
(@clydefc123) reported
@JasePeel @EimantasSutkus @playnewworld I was earlier fine now nothing I was in a que of 766 people got me down 20 now it's not working
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Peter Holdsworth
(@HoldsworthPeter) reported
@playnewworld Now your deleting characters of people who cant even get in now we cant even que been trying for 8 hrs to get in and been kicked from numerous ques its a complete shambles and disgrace and all you get is automated issues there to busy singing how great the day has been shame on U
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Alexander Hamilton
(@VengefulMadness) reported
@playnewworld You have so much money that you could have made this experience so much better...but you ******* blew it. I not going to make a character on a server that I don't have my friends on. Fix the damn **** so we can all play.
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SphinxenDK
(@Loui0988) reported
@playnewworld Got into the game after, I don't know how long of a queue :D And then the login servers throws a hissy fit....
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Fliens
(@s_fliens) reported
@playnewworld I keep getting this error: mm_authresult_Http_Error_Response_Code
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Michał Ż███████
(@zck555) reported
@Patientzockt @playnewworld Same here after crash on waiting in 16k+ ppl queue.
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Alex Nede
(@Alica11WTD) reported
@playnewworld EU servers ar down, good job, after 2 h waiting in queue and i was at 150, now servers ar down. time for a refund i guess, fix your damn servers
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Daniel Tweed
(@DanielTweed6) reported
@Osxgeekgirl @playnewworld at least 3 people on discord are also getting this problem, myself included
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Michael Barbour
(@MichaelBarbourx) reported
@playnewworld My game isnt even showing any worlds now. Anyone else have this problem?
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NoNickname
(@NoNickn15448329) reported
@Pyfonz @playnewworld Yep just tried to login somewhere... same error
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slushy3D
(@slushy3D) reported
@playnewworld Being disconnected just now, after 8 hours of queue, with some stupid disconnection error because their servers cannot handle their sh*t. This is absolutely hilarious and terrible. RIP New World.
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Ichigo2513
(@Ichigo2513Uk) reported
@playnewworld @Osxgeekgirl OH look EU again on the server issues... note this happened in Betas too it was only EU affected
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Mitchell Wheeler
(@cottonsoxrox) reported
@playnewworld please tell me how to fix this: @mm_authresult_Http_Error_Response_Code
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Alexandre Machado
(@alexvski27) reported
@playnewworld Eu central servers are unavailable for some players please do not avoid this issue. Thx in advance.