New World

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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.

Problems in the last 24 hours

The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

New World Outage Chart 12/12/2025 17:20

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Most Reported Problems

The following are the most recent problems reported by New World users through our website.

  1. Sign in (92%)

    Sign in (92%)

  2. Glitches (8%)

    Glitches (8%)

Live Outage Map

The most recent New World outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
FranceNîmes Sign in
FranceSaintes Sign in
United KingdomPorth Sign in
GermanyAßlar Sign in
GermanyAnnaberg-Buchholz Sign in
FranceVagney Glitches
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

New World Issues Reports

Latest outage, problems and issue reports in social media:

  • Honey_Druid HoneyDruid (@Honey_Druid) reported

    @playnewworld ZHOU TAIYING IS BROKEN. SOMEONE IS ALWAYS CRASHING ON PHASE 3 FIX THIS GARBAGE.

  • TheDanimalUK DANIMAL (@TheDanimalUK) reported

    @playnewworld Do you know that there is stuttering issues both graphics and sound since the patch? 70% of my friend group getting it

  • MGarrisonVO Marshall “isolfr” Garrison (@MGarrisonVO) reported

    @playnewworld you’re allowing your partnered streamers and their fanboys to ban people they get clapped by. Fix your report system. We’d rather you do nothing, like other MMOs, than whatever overeager crap that’s being abused now.

  • Cotyhenry94 Coty Henry (@Cotyhenry94) reported

    @playnewworld hey. Can y’all put a server in the Middle East please? I constantly have LAG DETECTED on my screen. It’s almost unplayable. Especially in higher pop areas, or dungeons. Thanks.

  • ItsaMePsycho Psycho Circus (@ItsaMePsycho) reported

    @playnewworld So, if my friends and I decide to transfer to a server with enough space, but any of us already has a character on this worldset he/she can not join because of the limitations? I will not do a double transfer to fix this. Please think this through.

  • 0Clockwerk0 Clockwerk0_0 (@0Clockwerk0) reported

    All kinds of @playnewworld crashing problems tinight!!

  • TheRealWubbziee TheRealWubbziee (@TheRealWubbziee) reported

    @TCaptainX_ @ThatHuelyguy @playnewworld From what I heard, they fixed the GPU issues with the last NVIDIA Driver update.

  • Sneakyy1S Sneakyy1S (@Sneakyy1S) reported

    The news that @playnewworld is going back on their word is so depressing. they specifically said ANY REGION transfer which made me and many others follow that and make a server on the first available region. Now we can't transfer back is just a punch in our faces! Devs FIX THIS!!

  • GiddyG John Gidman (@GiddyG) reported

    @playnewworld not sure if all your support people are working on server transfers; however: - I put a support case in about not being able to see town and quest icons. I have NOT received a reply yet. I addition, I am unable to join a company or see friends online. Please fix.

  • Suntouch_ Suntouch ^ (@Suntouch_) reported

    @Mod3rnPlay3r @playnewworld Windows 11 issue I think, friend has same thing on valorant

  • DemocracyIsGone Politics (@DemocracyIsGone) reported

    @ClayySyn @playnewworld Ok, so you would prefer them have everyone use this transfer to go to a full server with a 12hr+ queue so they can never login and then everyone can come back to twitter and complain about queue times again. Why don’t all your friends just transfer to a lower pop server. Idiots.

  • RinneganTV Rinnegantv (@RinneganTV) reported

    @Asmongold @playnewworld Why don't your friends move to you, I'm sure your massive fanbase will also make a character, problem solved

  • 93Rncb matias arancibia (@93Rncb) reported

    @playnewworld you better fix your ban system soon.

  • ArchLeviathan ArchLeviathan (@ArchLeviathan) reported

    @playnewworld Loving new World. Little issue tho, what are the chances of fixing how far enemies track you before they leave you alone? Maybe reduce the distance they track you? #NewWorldMMO #NewWorld

  • ThatHuelyguy Huely (@ThatHuelyguy) reported

    @TCaptainX_ @playnewworld What’s your issue. I’d verify integrity of fame files. Happened to me today

  • SirXudes xudes (@SirXudes) reported

    @bobrebooted @playnewworld Funny how we would be moving almost 2 full companies and get the same problem after a few days. They said we could move to any world and move between regions and didn't deliver on both..

  • OdinsEchoTTV OdinsEcho (@OdinsEchoTTV) reported

    @Mack_atx @Asmongold @playnewworld I think I might know a possible cause for this, I noticed that I have an issue where when I quit New World but not close steam. It will stay running in the steam client, even though I closed it via the proper means. Maybe this is causing the spiked hours?

  • TheRealWubbziee TheRealWubbziee (@TheRealWubbziee) reported

    @TCaptainX_ @ThatHuelyguy @playnewworld Wonder if it's maybe some sort of Anti-virus/Firewall issue. I haven't heard of anyone besides you having that particular issue. Probably something weird causing it.

  • wyatttarvid Wyatt (@wyatttarvid) reported

    @Cotyhenry94 @playnewworld Lol felt the lag detected. Mine is almost constant 🥲

  • wi___am wRicci (@wi___am) reported

    @playnewworld No problem, I already deleted my character. I knew that this will happen

  • StonerL0ve Dan Hernon (@StonerL0ve) reported

    @SirXudes @vryrare @playnewworld Sorry but that streamer issue is yours. Not New Worlds. "I wanna play with the boys". They boys isnt' 200 people, sorry but no. If you won't move servers with 199 other people, then that's a problem you're gonna have to deal with

  • HuseyinDarky X?!!@#! (@HuseyinDarky) reported from Istanbul, İstanbul

    @playnewworld ? I cant cuz my pc freeze everytime i want to play! I had no problem before the update but now i cant?!!!!? Why ????

  • ThouArtMundo Armando Noriega (@ThouArtMundo) reported

    @playnewworld i really really want my map to work, i literally cant fast travel or see anyt icons on my map.. so many others are encountering this and it's honestly really damn annoying. please fix it.

  • VolkovNickolai Nickolai Volkov (@VolkovNickolai) reported

    @playnewworld New World be like, It may be only our game causing GPU's to die, but it is def not our issue. Translation: It is going to look very bad if we admit to anything at all so we will just continue being Amazon and avoid doing the right thing which is to work with GPU manufactures.

  • SirXudes xudes (@SirXudes) reported

    @DemocracyIsGone @playnewworld Because its nearly 200 people and counting. We'd just get the same problem in a lower pop server + they'd literally lose everything they've fought for since launch...

  • DemocracyIsGone Politics (@DemocracyIsGone) reported

    @SirXudes @playnewworld Ok, so you would prefer them have everyone use this transfer to go to a full server with a 12hr+ queue so they can never login and then everyone can come back to twitter and complain about queue times again. Why don’t all your friends just transfer to a lower pop server. Idiots.

  • p_pelland EtiP (@p_pelland) reported

    Hello @playnewworld . After killing a player in PVP, that player can hit E to give up faster than one can hit him with an attack yo secure the kill. That negates all the EXP attributed for that kill. Can you please fix this? Thanks

  • DarkBiCin Nathan Stienbarger (@DarkBiCin) reported

    @playnewworld when are you gonna fix the lag in wars?

  • El_Drucifer Drucifer (@El_Drucifer) reported

    @playnewworld You all better fix this before you lose over half your player base.

  • arkhars_ Arkhars (@arkhars_) reported

    @playnewworld This is unacceptable. You've created an MMORPG and put up roadblocks to being able to play with your friends after promising it wouldn't be a problem. If this is not updated, I expect many refund requests.