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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Online Play (50%)
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Sign in (25%)
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Game Crash (25%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 La Broque |
Game Crash | |
 Seattle |
Sign in | |
 Ahnatal |
Online Play | |
 Bologna |
Online Play | |
 Rosario |
Online Play | |
 Bern |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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SABER
(@ItsSABER_) reported
@CallumBrett10 @playnewworld Make sure to check your steam store just in case under new world where the request access button was it might be ready now the email servers can lag behind
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SABER
(@ItsSABER_) reported
@Serreph1 @playnewworld Make sure to check your steam store just in case under new world where the request access button was it might be ready now the email servers can lag behind everyone will get access eventually
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SABER
(@ItsSABER_) reported
@JerseyFinFan @playnewworld Make sure to check your steam store just in case under new world where the request access button was it might be ready now the email servers can lag behind
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Angus Sweeny
(@MadDogAngus) reported
@playnewworld I have 0 servers or "worlds" come up. Is this a known issue or is it just happening to me?
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Angus Sweeny
(@MadDogAngus) reported
@playnewworld i dont have any "worlds" to select from, is anyone else having this issue?
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Elshibani
(@Mohamed53134588) reported
@playnewworld I think my email is broken.
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Ahmet Winchester
(@AhmetW_) reported
@playnewworld Servers don't seem to be online in Central EU, guess I have to wait till 4pm-ish where I live rn ..:c .. But at least I could get to the login screen :D
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Fiorenzo Russo
(@Fioffi23) reported
@playnewworld Server down ?
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Joe Willams
(@Joewillams55) reported
@Orslaugth @playnewworld I will kindly recommend you to mack_cyber25 on IG, he fixed mine when I had similar issues.
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Don
(@roberdon_) reported
@Nightcrwler3500 @playnewworld i also have the same issue
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Siv
(@SivHDtweets) reported
I hope @playnewworld will see this problem arising before it kills off the stream of new players later. (which it would)
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Vel'Rathis (beep/bop/boop}
(@RathisVel) reported
@playnewworld Shame you Havnt fixed the issue where even if I play with friends I can't do so till level 12 because we all end up starting on different beaches!
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jess
(@jess31256812) reported
@Kintinue @playnewworld anyone having trouble finding a world? tried all servers but no worlds will appear zzz
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SABER
(@ItsSABER_) reported
@Tartbox_tv @playnewworld Make sure to check your steam store just in case under new world where the request access button was it might be ready now the email servers can lag behind
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Vincent 'Vicoach' B.
(@Vicoachh) reported
@SivHDtweets @playnewworld The easiest way ti fix it is prob flipping the system around A BIT as they did, not the best way but the easiest. Polished balance of weapons would fix it, but on release you cant have a polished balance. Anyway i dont wanna just defend them, never said that was the right choice
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SABER
(@ItsSABER_) reported
@Ramonrtj @playnewworld Make sure to check your steam store just in case under new world where the request access button was it might be ready now the email servers can lag behind everyone will get access eventually
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Lyestille
(@Lyestille) reported
@playnewworld I have high hopes that you can do better to include Midwestern's and others, internet gives us a fail cause we live rural . ping problems ! i bet if you added one central Midwest sever it would be full faster that you could push a fart
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SABER
(@ItsSABER_) reported
@zeyiM_ @playnewworld Make sure to check your steam store just in case under new world where the request access button was it might be ready now the email servers can lag behind everyone will get access eventually
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The Rude Canadians
(@SumtaPenDragon) reported
@GigahDank @playnewworld Ya, it actually feels like they want it to launch well :) Not just " fix it later"
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Aztr0id
(@aztr0id) reported
@avaudiovision @playnewworld It depends I think.. If you're in SEA then you might be able to play in Australia without much problems. Korea/JP might have higher ping to AU, they might be able to connect to NA-West.. This game can be played under 180ms..provided your connection is stable.
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TheLEGObrick
(@TheLEGObrick_) reported
@HayzStreams @playnewworld 13 minutes to download like 34 GB worth of data? Sounds like you got a pretty decent internet connection... Oh right, yeah you shared that you got like... several hundred download for your connection? Ain't a problem downloading that kind of stuff, eh?
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Efrén Pastor Mateo
(@Tupu11) reported
@playnewworld Cant wait for 1-3 hours of login issues and crashes, will be exciting.
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TzoBlack
(@TzoBlack666) reported
@playnewworld Anyone else having problem with worlds not loading?
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Joao marcos
(@Joaomarcosy) reported
@playnewworld If my email doesn't arrive by the time the servers open, will I be able to login??
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EXO Magicfood
(@Magicfoood) reported
@playnewworld @NamesSook the amount of tree chopping on release will crash the game lol
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Siv
(@SivHDtweets) reported
@Vicoachh @playnewworld thats an entirely fixable issue without flipping the system around.
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SABER
(@ItsSABER_) reported
@OnefITA @playnewworld Make sure to check your steam store just in case under new world where the request access button was it might be ready now the email servers can lag behind
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Willians Felipe
(@williancurvello) reported
@playnewworld are having a problem releasing access to the beta? I haven't received my access yet and many friends haven't received it either!
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ToneVR
(@ToneVR_) reported
Already stayed up suuuper late. Do I set my alarm for 945 and snab my name for @playnewworld and crash , or get some sleep and set my alarm and play. Anyway , Eden ! Here we come !
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Joe Jack
(@FeelYeeDeez) reported
@Faux_Grey @CrAiGiShza @playnewworld I really doubt amazon is "forgetting" about potential money lol - everything you're seeing is a business decision by people closer to the issue than you are.