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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Online Play (50%)
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Sign in (25%)
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Game Crash (25%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 La Broque |
Game Crash | |
 Seattle |
Sign in | |
 Ahnatal |
Online Play | |
 Bologna |
Online Play | |
 Rosario |
Online Play | |
 Bern |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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ContraryRhombus
(@ContraryRhombus) reported
The fact that @playnewworld servers are still down in the EU isn’t the disappointing thing. It’s the peoples reactions and bashing of a company who are almost definitely working under pressure to resolve whatever issue has occurred. Some of you need to grow up.
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Schmorgus
(@5chmorgus) reported
@Kjell_Stigandr @MrWickerstv @playnewworld lol game is years old. Guess you never played the betas. They've had plenty of time to fix their game. Especially since it's developed by one of the richest companies in the world.
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Worrisomefool
(@worrisomefool) reported
@Naja_Gaming @playnewworld I managed to fix this last maintenance, create a new character on a server that is up, play through the tutorial and quit to menu once you have loaded into the main world, you should then be able to click play on your main character.
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Varix The Bear
(@VarixBear) reported
@playnewworld there a full server lock on Crommyon on APAC servers when it hasn't even got 30 players active on it atm? Did someone at amazon mess up? I want to play with my friends on there and I can't even make a character, they picked it, cant join it sucks for me, fix it pls
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althalusian
(@althalusian) reported
@playnewworld Ha, I managed to fix it - I had installed #Windows11 on the same PC earlier today and testing it had somehow changed the PC's clock by 1 hour in #Windows10. That was the reason for the error NW was giving while trying to log in. Setting the clock right fixed the login issue.
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Sim Emzeo
(@emzeo85) reported
@playnewworld Can you take the message for maintance down please. Saying maintance at 11 and must be an error
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Mr.P7 🏆🖥️
(@_MR_P7) reported
@LuigiMKD @playnewworld it's an ERROR 404 beeing dev and using brain i guess
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jyri.
(@itsmejhaitch) reported
@Steelcryo @playnewworld Yes unexpected **** happens but we shouldn't be licking billion dollar companies' ***** for it. No one said "w-well maybe they ran i-into some issues and c-couldn't push an update right or something".
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Braindead Bernie
(@braindeadbernie) reported
@playnewworld Can you fix the T5 Staff pls
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MrNinjitsu
(@MNinjitsu) reported
@playnewworld Getting AFK LAG DETECTED during active character inventory/equipment management. Got kicked mid-item move. Maybe adjust the times or have it recognize Character management??
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RedIsSus
(@murphdiggs2) reported
@wasaburashi @playnewworld It’s getting real annoying hearing “this game frys my gpu”.I bought my rig in 2016 and it’s got a gtx 960. not a 10, 20, or 30 Series. I have had, TO DATE, zero problems. No over heat, no lag, no dc, settings all on high, there’s no problems whatsoever, How is y’all system so bad
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Daveey
(@chudyplays) reported
@Steelcryo @itsmejhaitch @playnewworld Bro, Cyberpunk devs also said that they needed more time on improvement. They just search for excuse, so people like you think, that they work on something. They need 3 weeks to implement one mechanic. They need 10 hours to get up servers after bug fix
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Rasmus V
(@RQmusen) reported
@playnewworld server Vineta time 22:30 on my pc. still server down... dont need to say more
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Alexander Ferreyra
(@Olekzsndr) reported
@playnewworld @Amazon @JeffBezos hey, sick game, actually pretty good ngl, but please fix these fps problems man... optimize it just a little ok? ty
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Tracey B
(@Quizzie) reported
@playnewworld the ice pylon bug is still there, cooldown not working, person can't swap out weapons nothing
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Itzmanimal
(@Itzmanimal) reported
@playnewworld #EUServersmatter ✊ C'mon get your sh*t together EU 10pm working on NA all this time really amazon? You guys are a joke let's say this, EU know where your prioritys lie, Joke of a company fix your Sh*t patching system. New content comes be weeks offline🤬
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Atarcus
(@atarcus) reported
@vLuffy75 @CeresMage @playnewworld GW2 had less downtime in its first 5 years than NW has had already, the tech has been around for years. GW2 only had issues once switching to AWS servers in 2017 which was ironed out, they only require client restarts for patches no server down time. Same server infrastructure.
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Batuhan Goran
(@goranbatuhan) reported
@playnewworld could you please "fix the issue of making maintenance on EU primetimes"? you are not considering your EU audience while fixing these issues.
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Steelcryo
(@Steelcryo) reported
@playnewworld To all the people raging about the downtime and being angry at the devs, why are you angry at them? What do you think they're doing? Do you think they're purposefully keeping servers down just to annoy you? Trust me, they don't want the servers down any longer than you do.
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Redfox_draws 🦊
(@RedFoX194) reported
@playnewworld I don't mind you having issues for maintenance (even if it's annoying, it happens) tho you HAVE to do smth for wars that can't be played. For real it's a pain in the *** to see your efforts and preparations RUINED. Please consider addressing this.
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Horteo
(@Horteo2) reported
@playnewworld The german translation is now even more broken. I.e bufffood..... Nice work
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Real ASP Sy
(@sy_asp) reported
Anyone else experiencing Lag and disconnection issues in @playnewworld since the server maintenance earlier? Game has become near unplayable for me since.
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Erick Velazquez
(@xblazrx) reported
With a GPU shortage right now, you really need to step it up and fix your game @playnewworld . If my card would ever have to be sent back to asus wtf am I gonna use meanwhile? Some odd reason my games crash post crashing a few times on new world.
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Cass
(@VIPLeadbetter) reported
@playnewworld Since your patch, I keep getting 'lag detected', but my internet is fine. Is disconnects me and I need to restart. Cost me a hell of a lot in repairs.. why?
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Yewi
(@RobertYewiLeake) reported
@bigD_Friend @playnewworld Takes servers down for 5 hours. Extends it to 11 hours. from mid day. jesus xD and this is amazon.
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Scott Parker
(@ScottParker99) reported
@playnewworld You've broken my lvl 59 character
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SpookyDerbert🩸
(@MDerbert) reported
@AdmiralPatrick1 @playnewworld Not trying to argue, but I don’t care about progress updates. All I want is them to do this maintenance at a sensible time. Early hours of the morning and problem solved.
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Ky_Million
(@Ky_Million) reported
@playnewworld is kicking people for afking, even while fishing… which is a nice bandaid to fix the bot issue I guess… You know, unless you cut part of a finger off and fishing is all you can do currently in the game…. Then it’s just annoying 😕
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Brian St. Pierre
(@Kephrii) reported
Welp @playnewworld just bricked my 2nd RTX 3090. EVGA FTW3 was my first one and Gigabyte Gaming was my second one. Both VGA error coding. This is with 80% TDP, -100MEM&CORE, RivaTuner & In Game 60 FPS Cap, Lowest Settings, Nameplates 2, etc.
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TheR700
(@Chrys_Everbidge) reported
@playnewworld Maintenance and extended maintenance and my faction cap is still bugged at 25k are you kidding? please fix this!