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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Sign in (80%)
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Online Play (7%)
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Glitches (7%)
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Game Crash (7%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Nîmes |
Sign in | |
| Saintes |
Sign in | |
 Porth |
Sign in | |
 Aßlar |
Sign in | |
| Annaberg-Buchholz |
Sign in | |
| Vagney |
Glitches |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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sonii
(@sonii) reported
@Its_Cappy @playnewworld Not sure what else I gotta do to get your guys’ attention @playnewworld ! Submitted a ticket, talked to live customer service, and DM’d ya guys a few times! This seems a bit ridiculous!
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xudes
(@SirXudes) reported
@Hap_R6 @playnewworld Damn that sucks. Hope they can fix it for y'all! I remember we had some problems with the corruption that was at level 2 back during the closed beta and it prevented wars xd
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JacobGG
(@JacobGGLive) reported
@playnewworld Any thoughts on adding a way to be able to restart your game to fix bugs or if game crashes and be able to get back in without queue or a short queue?
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TheNastyNinja
(@TheNastyNinja69) reported
Has anyone else on @playnewworld got a sound glitch there when you move the wrong sound comes through?
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Mathew Adam Purvis
(@mathewpurvis) reported
@playnewworld Queues aren't a problem but having no reconnect protection after a client crash is a problem. Four hour queue time to get kicked out and face a six hour queue time.
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MobilityWinsii
(@MobiltyWinsii) reported
@playnewworld recommend people to not do the heartworm thing at amrine temple, game will crash and put you back in q repeatable.
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KingBreach
(@KingBreachTV) reported
@playnewworld Children needing to learn patience on login times for a new MMO. Most negative reviews are simply because of this reason. I hope you can swing a off topic review ban on these kids.
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SoloQuestAndy
(@QuestAndy) reported
@playnewworld #PLAYNEWWORLD #NewWorldMMO There is a massive bug and issue with Invasions at the moment. During an Invasion influence is meant to be locked and can not change until the invasion is over. But during the day the other two factions were gaining influence in the zone.
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GonsTheUnruley
(@JosephCharron12) reported
@playnewworld @playnewworld So you guys aint gunna address the mass ban issue at all huh? seems kind of sus
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RFT // VTuber 💕
(@ItsRFT_) reported
@ChibiDixie @playnewworld ah okay, check dms i sent a possible fix :)
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GonsTheUnruley
(@JosephCharron12) reported
@playnewworld @freeninetynine2 @playnewworld you guys gunna fix the issue of trolls mass reporting ppl to get them banned this is bs payed $50 for the game then another $50 in ingame purchases glad to know you guys robbed me
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Val
(@iTzScoobie) reported
@playnewworld Are you guys doing anything about the issue on bricked RTX cards?
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Miguelo
(@ghoztM3) reported
@Jedi_ant @playnewworld if you have an EVGA model then you might wnat to contact them ASAP. They admitted that its a problem on their end with the soldering i believe
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NRHCam
(@NRH_Cam) reported
@playnewworld I got banned for no reason for a day for "Lag detected" then when I load into the game it says banned for abusive behavior which also makes no sense review my **** and fix this
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Brais Otero Rábade
(@Brais_o) reported
@playnewworld So now that I was playing on another server, waiting for the queueing issue to be solved and then join my teammates on another server, it turns out that I won't be able to move there because it's blocked?
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Jp
(@JayBouchard) reported
@playnewworld how about you let us play then? adding servers isn't doing anything to alleviate the login queues, I already have a lvl 33 character and cant just up and leave onto another server...
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Abscissor
(@AbscissorTV) reported
@playnewworld @AMZNGameStudios Please please PLEASE fix Aztlan US East! It has been BROKE for over 24 hours!
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Inats
(@MrInats) reported
@LemmyBravo @playnewworld see amazon games created a problem it startet with not adding pvp servers for >ppl meet up to do pvp on a handfull of cluster>big que startet alot character got created>ppl do a script/makro to not dc >instead of increasing slots amazon works on ppl who do makro
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Keryilias
(@keryilias) reported
@predicterer @Sacriel @playnewworld And nVidia is giving new cards to those who send it in they have a specific issue they when you send in if it turns out to be the case of that happening then they send u a new one
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GonsTheUnruley
(@JosephCharron12) reported
@playnewworld @playnewworld You guys gunna address the mass ban issue any time soon? Seems rumors are right youre trying to force ppl to buy the game twice just to play it smdh thats low
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Chris Colotti ||-//
(@_VertedIntro) reported
@Xfinity @XfinitySupport figure out this West Palm outage I’m trying to play @playnewworld
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Keryilias
(@keryilias) reported
@predicterer @Sacriel @playnewworld Yeah Nvidia already stated it's a issue with the cards not new world
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Tzunny
(@TzunnyNIB) reported
@Debbie8190 @playnewworld @WheaT0ast And i thought that my 1 hour was looking forever, problem with that mission npc is the spawning time, i think is 5min or more. It should be 30s-1min after he died!
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GonsTheUnruley
(@JosephCharron12) reported
@playnewworld @playnewworld When you guys gunna address the mass ban issue?
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Keryilias
(@keryilias) reported
@vure89 @MiltonTPike1 @playnewworld That's a Nvidia issue not an Amazon issue Nvidia has already stated this
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Peter
(@Peter32544064) reported
@LemmyBravo @playnewworld If someone clicks to log into a server and they dont know if they are getting on in the next hour or next 10 hours then i can see why people would do this. People have lifes that dont revolve around New World. Fix capacity + servers + queues = no wall runners
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2Can
(@2CanOfficial) reported
@playnewworld check out Takamagahara server, exploits for % to declare wars. Are you going to be dealing with the issue and banning folks?
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Katie
(@KatieKedavra) reported
@playnewworld love the game but fix the glitches!! Just got stuck INSIDE a mountain and unstuck wasn’t even working and I was at my destination after trekking 3km. #newworld #glitches
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JuceRZ
(@JuceRZ_) reported
@smidgetmcnugget @playnewworld I have heard nothing of them fixing it, people in game development are saying it's not an easy fix and is most likely an engine problem because this engine has had problems with pushing hardware too far in the past
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Maar Ten | FBPE | 🇪🇺 | 🌱 | 🌐
(@maarten_2020) reported
@playnewworld Best tip so far: If you are in the queue and you get an error; DONT CLICK ON OKAY! Hang on in there, perseverance! after 5 hours you can play the game 30 minutes before it's bed time!