New World

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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.

Problems in the last 24 hours

The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

New World Outage Chart 11/18/2025 14:50

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Most Reported Problems

The following are the most recent problems reported by New World users through our website.

  1. Sign in (86%)

    Sign in (86%)

  2. Glitches (7%)

    Glitches (7%)

  3. Game Crash (7%)

    Game Crash (7%)

Live Outage Map

The most recent New World outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
FranceNîmes Sign in
FranceSaintes Sign in
United KingdomPorth Sign in
GermanyAßlar Sign in
GermanyAnnaberg-Buchholz Sign in
FranceVagney Glitches
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

New World Issues Reports

Latest outage, problems and issue reports in social media:

  • GleeanselmG GleeanselmGaming (@GleeanselmG) reported

    @gunaguru23 @playnewworld @primegaming Please lol. This is getting embarrassing at this point. Just revert it back to what it was before people could salvage and make us use the vials one at a time. This has taken way too long to fix.

  • xApeHellx xApeHellx (@xApeHellx) reported

    @playnewworld Fix your game please. Since the latest patch the new instanced wars have made the game unplayable in pvp with a 1-2 second delay for dodging. Ontop of that having a chance of getting locked from dodges/using spells untill next respawn ruins the fun 🙄

  • lLuanTV lLuanTV (@lLuanTV) reported

    @playnewworld honey, can you release a cosmetic kit so i can fix my character's face? his face is uglier than hitting his mother.

  • Imn3Wsorry IMN3WSORRY (@Imn3Wsorry) reported

    @playnewworld fix the game, instead of posting if useless stuff! With an update you have destroyed a game and with the reduction of the servers you have lost 40% of the players, ggwp!

  • DamionW56391968 Dwright (@DamionW56391968) reported

    @Imn3Wsorry @playnewworld Yeah because the social media team know programming and how to fix the game 🤡

  • Generic_Title1 HorseRadish (@Generic_Title1) reported

    @playnewworld If you are going to keep vials of azoth dissabled for a bit, why not make fast travel free till you fix it? Disabling the vial has crippled the fast travel. Fix your ****.

  • EagleGarrett EagleGarrett 🦅 (@EagleGarrett) reported

    @murilocbs @playnewworld Just restart! That sounds like a glitch of some kind.

  • jdrayb88 J (@jdrayb88) reported

    @playnewworld Please fix azoth salvage. Bad timing to unload an event that requires travel all over the map, and not fix this immediately...

  • GoldenProblemss Michael Davis (@GoldenProblemss) reported

    @playnewworld @primegaming If I buy the pack will you fix the Azoth? 👀

  • UrManDan Ur Man Dan (@UrManDan) reported

    @playnewworld AZOTH FIX whilst you still have players left

  • Harry02316364 Harry (@Harry02316364) reported

    @playnewworld I get you guys are angry with the Azoth disable, server mergers prematurely BEFORE a content drop(s), and an even buggier version of the game now, broken PvP system, but at least appreciate the nice things they're doing. Don't be heartless.

  • BenKross2 Ben Kross (@BenKross2) reported

    @playnewworld Can you PLEASE fix the Gravity Well bug!!!! the ability only works 50% of the time..... completely RUINS my greataxe gameplay.

  • MindofX1 X$🦍 (@MindofX1) reported

    @smasher66660 @playnewworld It was a GeForce card issue which was replaced under warranty for anyone who had an issue. This was quickly patched like a week after. Crazy people still reference this lol. Nothing to do with new world

  • arnold_james7 Arnold James (@arnold_james7) reported

    @mokokoandy @playnewworld Contact CLOUDMAN_TECH On Instagram to get ur account unbanned, To get ur suspended account and to fix the character creation failed issues

  • kjammofficial #AEW! | ♬♛ ♛♬ x Ł û č ý (@kjammofficial) reported

    .@playnewworld pls fix Azoth Vials!

  • xJTHUNDAx x J THUNDA x (@xJTHUNDAx) reported

    @playnewworld Can I get an azoth salvage fix please

  • kjammofficial #AEW! | ♬♛ ♛♬ x Ł û č ý (@kjammofficial) reported

    @playnewworld Azoth Vials Fix when?

  • AdamAdamigo50 Adam 'Adamigo50' Guzek (@AdamAdamigo50) reported

    @Imn3Wsorry @playnewworld Got same problem, endless queue. It's so annoying :( so many features made and most of them does not work.. -.-

  • kesh861 Michał Wojtczak (@kesh861) reported

    @playnewworld Lag detected... 3 time in a row just right now 😕

  • AustynBriddick1 Austyn Briddick (@AustynBriddick1) reported

    @playnewworld So we are back still waiting for azoth for your new ******* event when you degens still haven’t fixed a problem? We can’t even craft tokens, how ******* stupid are you guys? Stop circle jerking each other and fix your main issues.

  • Tearysage Tearysage (@Tearysage) reported

    @playnewworld , please open up some servers on EU again...this is terrible, from servers breaking to tremendous amounts of lag to Multiple maintenance that don't fix anything and to top it off 400+ people queue's this late into the game life is bad for the game's health.

  • KaasThomas Thomas Kaas (@KaasThomas) reported

    @playnewworld How can u be nr 1 in queue for 1 hour? And no login🥲

  • KaasThomas Thomas Kaas (@KaasThomas) reported

    @playnewworld server down again ?

  • chilledtexan Chilled Texan (@chilledtexan) reported

    @playnewworld Any ETA for the Azoth Vials fix??

  • The_Lightor Lightor (@The_Lightor) reported

    @Franjvy @playnewworld People in here yelling at you to do stuff you might not want to because AGS messed up. Don't listen to em, if you don't want to deal with the BS, then don't. It's on them to fix this issue, not on you to work around it just to play. Also, none of that helps the event issue.

  • KaasThomas Thomas Kaas (@KaasThomas) reported

    @playnewworld Can you onetimers login just get lost ? No dungeon finder yet. You ruin it for us believers

  • Jackass266 Jacksta (@Jackass266) reported

    @playnewworld @GoldenProblemss It’s a known problem. You idiots disabled it, after issue salvaging multiple entire stack azoth vials was reported to you multiple times on ptr. A large portion of game content is fked now without azoth vials.

  • elxGandhi el_Gandhi (@elxGandhi) reported

    @AndyBroughton8 @playnewworld Thought I was the only one having issues. Server status site says nothing about maintenence. 🥲

  • MikeFaulksy Nitro Faulksy (@MikeFaulksy) reported from Burlington, Ontario

    @playnewworld New ice tomb glitch doesn't let you move out of it

  • LitterboxToast LitterboxToast (@LitterboxToast) reported

    Hey @playnewworld How does the position in queue go UP??? How is that even possible? Clean out some bots please and we can all avoid this problem! I know...there's too many other problems right now for you to worry about these kinds of things.