New World

Is New World down?

No problems detected

If you are having issues, please submit a report below.

New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.

Problems in the last 24 hours

The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

New World Outage Chart 12/22/2025 17:50

At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by New World users through our website.

  1. Sign in (92%)

    Sign in (92%)

  2. Glitches (8%)

    Glitches (8%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

New World Issues Reports

Latest outage, problems and issue reports in social media:

  • jakebeckett9595 Jake Beckett (@jakebeckett9595) reported

    @AN1MA @RealTootired @playnewworld Don’t think that will change my mind , I’ve played over 150 hours ,I know there’s some bugs but am I bothered ?No.There’s games that are 5+ years old that are still having patches so what’s your issue . I won’t change my mind on this game , felt the same since first day of beta

  • dingdongpwns dingdongpwns (@dingdongpwns) reported

    @Gothalion @playnewworld Had people arguing with me in syndicate faction chat because they said well the other side has lag to, deal with it. How can you deal with 6 minutes of swinging at statues to just literally dying out of no where and have to run back

  • raton_vacilon El Ratón vacilón (@raton_vacilon) reported

    @playnewworld dude my world is dead, no people, stop make themes useless and fix the poblation problem we cant play with 400ppl on (peak)

  • ItsFayne Fayne @ PAXWEST (@ItsFayne) reported

    @playnewworld Ummm why is Valhalla the only server down this AM?

  • IncanChitown ChitownIncan (@IncanChitown) reported

    @Deadlyshot16 @playnewworld Can we also talk about the ice gauntlets being used to Lag the server during war do attackers always have advantage

  • NeilNeil1978 Neil (@NeilNeil1978) reported

    @playnewworld Is New World Broken I can not play??? Log in

  • Checkpoint134 Check (@Checkpoint134) reported

    @playnewworld @primegaming Jesus the fanboys for this game are awful. The game has issues stop snorting the copium.

  • nixon_inc nixon_inc (@nixon_inc) reported

    @P4wnyhof @playnewworld take down @playnewworld for half a year and fix everything. the longer this game runs in its current state the more people will jump off.

  • Chronichasheesh Josh (@Chronichasheesh) reported

    @iBeardedBot @playnewworld My ice gauntlet was bugging all night so they need to fix that haha. Same tho I miss outpost haha

  • PastLif42690228 PastLife (@PastLif42690228) reported

    @playnewworld how about fix your damn game **** is broke as **** cant do anything end game was not ready for release billion doller compant btw trash *** devs

  • Ringod123 Paul Ring (@Ringod123) reported

    @playnewworld Your forums are now broken, already have a forum account, now when I log in it tries to force me to create a new account which fails because my email address is already in use, obviously.

  • MustyWampa MustyWampa (@MustyWampa) reported

    Dope..... Ice Pylon infinite cooldown is still a thing, only fix is to log out and re-login every time it happens. @playnewworld

  • Poony85 Poony (@Poony85) reported

    @xJamtasticxtv @playnewworld We have been full force pushing their backline as soon as their Frontline forms, kill all the casters and it's then lag free lol. Also changing the frame rate cap to 30 has apparently had a big effect for some people.

  • Rave22652892 Rave (@Rave22652892) reported

    @playnewworld @BigMickeyCee Not to mention ll the bugs that are still in the game since Alpha o.0 and no end game content as every thing is as broken as ****..

  • LimeWire_Virus LimeWire Virus (@LimeWire_Virus) reported

    @playnewworld any attempts to help fix/balance the economy and the lack of making any kind of real gold in end game?

  • Cpt_plainguy Cpt_PlainGuy (@Cpt_plainguy) reported

    @MudcatTV @playnewworld You tanked so hard you made them stand still! Jokes aside, this war lag is atrocious and I find it hard to even log in right now

  • naaaaaaaaaniiii River (@naaaaaaaaaniiii) reported

    @playnewworld @primegaming Stop making ugly items, and fix the transfer of characters, the server I'm on has no more players, I'm about to give up on the game.

  • SKYNYRD96176239 SKYNYRD (@SKYNYRD96176239) reported

    @playnewworld No bug fix update today? So many to choose from and we didn't get a patch.

  • Oxide_3D Oxide (@Oxide_3D) reported

    @playnewworld Hi, please fix the faction token bug. Many people are locked at 25k tokens because they turned in the trial quest at max tokens which breaks it. 🙏

  • almeidagu599 Almeida Aboud Gustavo (@almeidagu599) reported

    @JeffBezos can you please fix your game? @playnewworld

  • PawsTTV Paws (@PawsTTV) reported

    Also petition to NOT hear VOIP from inside my house? I'm trying to chill and decorate it, not hear broken microphones and fake boombox players being cringe. @playnewworld My bad for even having this "feature" on.

  • Mamagrainn Ed (@Mamagrainn) reported

    @shib4ch4n @playnewworld No problem “Shiba” and thank you for telling us a random stat that probably isn’t true however you are asking to much of a clearly incompetent game company

  • BIGSCARYRHINO Vincent Faciane (@BIGSCARYRHINO) reported

    @playnewworld I love this game. Or rather I love what it is supposed to be... but... 1. War lag 2. No outpost rush 3. INT elemental conversion gems not actually scaling off of int. The list goes on. Day 7, no word of 1.0.4 patch. Very little communication....

  • sydelucifer Sydelucifer (@sydelucifer) reported

    @playnewworld Can Utopia server got restart? So many broken gathering nodes, also pls fix the trading lag in windsward.

  • queen_flannel Flannel Queen (@queen_flannel) reported

    @_GOATCAST @MudcatTV @playnewworld There are no strats with wars. You stay on a point and pray to the lag gods you can kill enough people to hold it.

  • mediokr_mages WanderingWizard (@mediokr_mages) reported

    @playnewworld @primegaming I feel like you dont read good.. I get that been working on this but the game has alot of bugs so instead of working on ******* skins that they probably would have charge you if the whole transfer server wasn't a mess how about they fix the game.

  • dingdongpwns dingdongpwns (@dingdongpwns) reported

    @Krafteon @Gothalion @playnewworld They've known about these issues SINCE ALPHA. almost a year they've known about the lag and the bugs.

  • TMWTV_ TMWTV (@TMWTV_) reported

    @_Camouchie @playnewworld @primegaming I mean dude. You spent money on the game no? You kinda are owed at least a working product? Or do we live on a weird timeline where people don't have to fill service obligations?

  • Bob87ni Bob (@Bob87ni) reported

    @playnewworld Stop making sh1t useless content. These team members are clearly needed elsewhere. Fixing your broken pos. Tested this game for 2 years and reported all bug's. And ye, 60%+ of them bugs are literally unfixed or even untouched. Don't make games Amazon. You're terrible at it

  • hangsta1045 Hangsta (@hangsta1045) reported

    @ChocoIatePeach @playnewworld @primegaming Feels like taking a month old car into the dealer because it's not working and instead of talking to the mechanic for updates you get a sales rep trying to sell you upgrades. How else do you expect people to react? Marketing posts should be suspended until major issues resolve.