New World

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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.

Problems in the last 24 hours

The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

New World Outage Chart 11/18/2025 18:30

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Most Reported Problems

The following are the most recent problems reported by New World users through our website.

  1. Sign in (86%)

    Sign in (86%)

  2. Glitches (7%)

    Glitches (7%)

  3. Game Crash (7%)

    Game Crash (7%)

Live Outage Map

The most recent New World outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
FranceNîmes Sign in
FranceSaintes Sign in
United KingdomPorth Sign in
GermanyAßlar Sign in
GermanyAnnaberg-Buchholz Sign in
FranceVagney Glitches
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

New World Issues Reports

Latest outage, problems and issue reports in social media:

  • Ramonrtj Ramonrtj (@Ramonrtj) reported

    @playnewworld Themiscyra server issues, cannot log in, que failure message keeps popping up, no notifications on the forums or on here, any status on this?

  • Danumis_ Danumis (@Danumis_) reported

    @SuitJames @playnewworld I left the game a month ago. Hit 60, got my gear up to 550 and realized the game doesn't get better. The best aspects are gated behind a horrid orb system with dungeons. The game fights you constantly and you can only overlook the issues for so long before they catch up.

  • phobiaJ Josh (@phobiaJ) reported

    @playnewworld The was almost no lag before this update . What happened ? The game is unplayable right now!

  • chris_tiangg ian (@chris_tiangg) reported

    @playnewworld What is this ninja patches. The terrain changes suddenly made the game harder. Then they buffed elite mobs like crazy. In our low pop server, we keep getting wiped on the floor doing chest runs. What is PTR then for? Fix current bugs first! stop adding newthings! Frustrating!

  • hunterISgaming hunter (@hunterISgaming) reported

    @playnewworld please reset norumbega :( its too laggy for everyone. we have 2 major wars in the next 2 hours. #newworld #Broken #lag

  • kilowaste KiLowaste (@kilowaste) reported

    @playnewworld can we have the expeditions looked at. Especially Dynasty. Our team has crashed 2 times already on final boss. The game will freeze/crash and or disconnect players from the server. Thank you in advance.

  • hunterISgaming hunter (@hunterISgaming) reported

    @playnewworld guess what's still broken. Wars. The entire point of the game is to grind high level areas to get ur gear mark up so you can grind dungeons OR do wars. High level areas are busted due to scaling and wars are unplayable due to server lag. Please just revert.

  • lordsetarurare jonathan jones (@lordsetarurare) reported

    @playnewworld holy hell fix the afk timer 60 sec of standing still and it does not count using your adilities or seige as being active ... WTF!!!

  • Veronicamarkoy1 Veronica4787 (@Veronicamarkoy1) reported

    @playnewworld Fix the bug to the last boss in dynasty. My fkn god. This game is absolute trash

  • Bradyz13 Super Geek (@Bradyz13) reported

    What's going on with @playnewworld #newworldstatus ? Servers down on East Coast? Heard nothing about this? It's Friday night, dummies. What are you doing?

  • AjLikesWatches Aj Wachs ™️🥀 (@AjLikesWatches) reported

    @playnewworld why can’t I login ? - Connection Error - Failed to join login queue

  • PvProbad probad (@PvProbad) reported

    @playnewworld login issues?

  • hunterISgaming hunter (@hunterISgaming) reported

    @ABONGaming @playnewworld @CallofDuty But its not the game is fundamentally broken right now.

  • DribzRL Dribz (@DribzRL) reported

    @iBeardedBot @playnewworld Happens a bit frequently for me. I’ll have times where I’ll catch someone in a 1v1 during OPR & their character will stand still for like 2-3 seconds then randomly be somewhere else and my hp will be lower. I asked him if he had the issue aswell. Sure enough he did

  • Kelade92 Matthew Jin (@Kelade92) reported

    Yo @playnewworld if you guys care about pvp at all, turn void gauntlet off. The lag is insane in Wars and Outpost rush. It's not playable.

  • SuitJames James J. Boehm (@SuitJames) reported

    By far the worst update yet @playnewworld. It's obvious you don't play test this ****. Lag wars are back again, fun dungeon content locked behind days of grind, elite gear drops nerffed to oblivion, while you bufffed how hard they are, invasions are impossible to win. Game blows.

  • Adanimo_ Adanimo nRg (@Adanimo_) reported

    EXTREME lag during Wars and in open world in #NewWorldMMO after #Void patch @playnewworld Unplayable! Attention and fixes needed ASAP!!

  • barcus__ (@barcus__) reported

    @playnewworld Why can’t I login to the game? “No login ticket received. Please try again.” I’ve never had this issue

  • Yahbe84 David Dunlow (@Yahbe84) reported

    @playnewworld Anyone else getting a ton of Lag Detected and major lag in Outpost now during fights!!!! Why is this game always so broken...

  • Ivan_Guinea Iván Ortiz (@Ivan_Guinea) reported

    @Swizzlerz @playnewworld Same fail... a new bug. every day amazon ruin a bit more the game. its amazing how a big company prefer do a product fast without think in players. Profit? ok, no problem.

  • grumpybiab itsBiancazzi (@grumpybiab) reported

    @FoxyFoxin @playnewworld I'm having the same problem. Can't even login on forums.

  • iBeardedBot iBeardedBot (@iBeardedBot) reported

    @DribzRL @playnewworld Rip I hope they fix it soon all the other changes feel really good if it wasn’t lagging like this

  • Davidlknowton David Knowlton (@Davidlknowton) reported

    @playnewworld Is anyone else having trouble logging into Cibola?

  • EvilFootLong EvilFootLong (@EvilFootLong) reported

    @B4SSB3ND3R @playnewworld I'm having the same problem atm

  • JaredSt71299776 Jared Stewart (@JaredSt71299776) reported

    @playnewworld at what point are you going to refund the base price of this game for all those loyal players that have endured this alpha/beta live game that was advertised as a finished product. Over a month in and still daily NEW issues that ruin any credibility your team has.

  • EyeAmDavid David Garrett (@EyeAmDavid) reported

    @playnewworld is the forums down? i got kicked out of the game, cant sign in, my account doesnt even show up, i goto the forums and the forums wont even allow me to log in

  • LoaOfAnxiety Momo🌙🌿💨 (@LoaOfAnxiety) reported

    @playnewworld every time I try to sell something at the trading post it says I don't have the item to sell. Anything I can do to fix this?

  • FargrimD FargrimTheDwarf (@FargrimD) reported

    @playnewworld any idea as to why when I go to log in it says login key not found

  • Ivan_Guinea Iván Ortiz (@Ivan_Guinea) reported

    @playnewworld FIX THE PVP... after +600 hours and testing alpha... i will unnistall, worst product than i ever seen.... even the Prealpha 1 of @AshesofCreation was better than Nw 2 moths after release. Some CEO should be fire. this game is an alpha or less, dupe items, lag, bugs everywhere...

  • delima_hc Caio (@delima_hc) reported

    @playnewworld @playnewworld how a content creator can make contact with devs to try to solve an issue that is happening since the update?