New World

Is New World down?

No problems detected

If you are having issues, please submit a report below.

New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.

Problems in the last 24 hours

The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

New World Outage Chart 12/21/2025 06:55

At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by New World users through our website.

  1. Sign in (92%)

    Sign in (92%)

  2. Glitches (8%)

    Glitches (8%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

New World Issues Reports

Latest outage, problems and issue reports in social media:

  • crisp_kochan kristoffer kochan (@crisp_kochan) reported

    @playnewworld Can't people just realize that the guys working with New World are trying to fix their game while constantly having to take ****, while the exploiters are the problem. Just report issues instead of abusing them so **** like this don't happen.

  • edosensey1 edosensey (@edosensey1) reported

    @playnewworld Good ****** broken update, next one when? Before or after the next game breaking exploit?

  • RubberSpunk Deathnoticee (@RubberSpunk) reported

    @playnewworld Still server down ?

  • krankonehsler KRANKONEHSLER (@krankonehsler) reported

    @Ismael_DSCH @GeezerGaming89 @playnewworld Im not saying you should be banned for this issue and in this instance. But seriously if players would use their brains, a lot of trouble could be avoided.

  • DrunkPunk999 Putler kaput ! (@DrunkPunk999) reported

    @playnewworld EU servers sucks im on Harminia, lag spikes every day in evenings and weekends are 500ms +- like all the time, i can play only nightime or morning normally, HIRE SOMEONE ELSE AND BRING BETTER SERVERS !

  • rockmonster685 GreyBeard71_TTV (@rockmonster685) reported

    @playnewworld I’ve stopped playing because you can’t fix your game.

  • DisThoughts DisThoughts (@DisThoughts) reported

    @AsapCorpJF @playnewworld Please, how did you fix it?

  • Sausages68 🏴󠁧󠁢󠁳󠁣󠁴󠁿Adam Cochrane🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@Sausages68) reported

    @playnewworld Time to take game down for couple days and fix this game, the every day fixes is a joke. Do it properly plz

  • AbujyadK abujyad - KSA (@AbujyadK) reported

    @playnewworld The time for patience is over. If developers and programmers are not able to solve a problem like this, invest your money in developers who can deal with problems. You do not know what the coming days hold for you, will you be like this?

  • bustyslutwife ♠️Kandy♠️❄❄❄❄❄♠️Milf♠️ (@bustyslutwife) reported

    @playnewworld ok, and how about an update? Any idea what customer service is? How would you definite it in amazon terms? amazon customer service = let the world burn🔥🔥🔥🔥🔥🔥🔥

  • TheRealDJV1995 Dylan Villarruel (@TheRealDJV1995) reported

    @OOrgrimmar @playnewworld TBF i don't think it's the devs fault. They seem to be trying their best and patching all the issues as soon as they can. Amazon should definetely be more invested and ensure they have enough resources to give the players the best experience, minimal downtime, etc.

  • MatthewMilby Matthew Milby (@MatthewMilby) reported

    @playnewworld Most laggy game i've ever played on an optimized high end system, please fix. Took me 15 tries hitting the craft button only to be kicked out of the crafting station. This happened over and over and over and over. Please fix.

  • Bu_Tameem AngryTweet (@Bu_Tameem) reported

    @playnewworld Seriously guys get your sh!t together...im this close into dumping the game...u better fix the furniture since your down most of the day.

  • zennboy33 zennboy (@zennboy33) reported

    @primegaming @playnewworld How about u fix the ******* game then make skins!!🤮🤮🤮🤮🤮🤮

  • PremuzicRobert Pr3ma (@PremuzicRobert) reported

    @playnewworld U are investigation like every ******* day,fix this **** or give me money back,no point of this ******* game couse we are not able to play it.....Work on ur shopping servers,get rid of games,u have uselles servers administrators and developers....

  • soulidarksoul Souli the Dragon #Unleashthedragon (@soulidarksoul) reported

    @Byheer @playnewworld Seems most people do not understand: coding is hard. If you go to change the code to fix something, you will create new problems because we are humans and we dont make things 100% perfect. So is usual to when applied a hotfix, bugs appear.

  • SouperSide SouperSide (@SouperSide) reported

    Your game is crashing on @AMD systems after I wake my pc due to a driver error @playnewworld. Been waiting for a fix for a month now. 5950 6800

  • _MultiAssassin_ MultiAssassin (@_MultiAssassin_) reported

    @playnewworld LET ME PLAY THE GAME I PAYED FOR fix your game or refund my money such a pisstake. Yall are the most incompetent game studio out there, the fact its taken you over 5 hours and you still havent fixed it shows that, even activision-blizzard would do a better job, pathetic.

  • SafwanAl_ahmadi sf (@SafwanAl_ahmadi) reported

    @playnewworld Send the code to me and I will fix better then your developers, each time when they try to fix bug they cause 100 bugs ,, try to change the programming team or you will lose the game .

  • krankonehsler KRANKONEHSLER (@krankonehsler) reported

    @Ismael_DSCH @GeezerGaming89 @playnewworld Sounds like you received far more than you should have, but you didnt care to inform or investigate further and went on a shopping spree with your new found money. Sweet talking the initial issue and who´s fault it is, isnt gonna change the fact, you have to think for yourself!

  • RealSchAba Sebastian (@RealSchAba) reported

    @playnewworld Release game in early beta stage, make a mistake in the amendment to your own mistakes and go for whole day maintenance with rollback? No one is going to tell me that other big MMOs had such problems. Bye bye bye and returning to GW2. It's a shame because the world is lovely.

  • brokenelysium b (@brokenelysium) reported

    @Team_Brady_ @CorreyConroy @playnewworld Scrolling through people fanboying over a broken game on lunch break at work is really entertaining. Love seeing people white knight Amazon of all companies, even while they shovel **** down your throat

  • Cybrisbob Jaysen Bazinga (@Cybrisbob) reported

    @playnewworld Might as well shut the game down, take time to fix all your bugs and start everyone from lvl 1. Those that stay are the dedicated player base, those that leave well so be it. Rolling back peoples progress is a sure fire way to kill your player numbers.

  • Imagina79982216 Imaginarium (@Imagina79982216) reported

    @playnewworld The game has become pure, unplayable mess. Bug after bug after bug, maintenances break the servers and bring more bugs, hidden features, people coding through chat, 6 dupe bugs, broken mobs, locked content, sudden maintenances without ETA. Just give people refunds and wipe all.

  • AlhashemiMoha Sayed Mohammad Hasan (@AlhashemiMoha) reported

    @playnewworld Why not just keep the server shutdown, fix everything then bring it back online.

  • solidnano Alejandro (@solidnano) reported

    @JacotaLukjo @me_moms_spaghet @playnewworld You have to be short-sighted to deduce from my comment that I am an "expert programmer who ... etc", I have only commented that this error should not occur in a company of hundreds of thousands of dollars ...

  • Parkplan1 Parkplan (@Parkplan1) reported

    @playnewworld Dont just give us an info. about a rollback, how about telling us about possible compensation for the waiting time EU has and the time we all invested that additional gets taken away? I mean, EU had the worst release and the most problems during and after maintenance. Greetings

  • rtKzCMjKx8bXcCc نبصه (@rtKzCMjKx8bXcCc) reported

    @playnewworld You don't have a certain time to come back...You're in trouble...Everyone is waiting to play and you can't do anything...Failed developers.

  • rawrkek mm ddd (@rawrkek) reported

    @Byheer @playnewworld Yea we cant expect too much from a small indie company like Amazon. These aren't little small things. These are major issues, which is literally causing them to bring down all the EU servers for many hours every other day.

  • ErbektasCagdas çağdaş ERBEKTAŞ (@ErbektasCagdas) reported

    @playnewworld so you say; we couldn't do this job, try again later. Your problems have not ended since the day the game came out, but for me and my team, this game is over now.