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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Sign in (92%)
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Glitches (8%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Nîmes |
Sign in | |
| Saintes |
Sign in | |
 Porth |
Sign in | |
 Aßlar |
Sign in | |
| Annaberg-Buchholz |
Sign in | |
| Vagney |
Glitches |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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Witchhunt
(@WitchhuntNW) reported
@playnewworld @AMZNGameStudios Is there any resolution available for people who earned Golden Rage skin but left it unclaimed in inventory? Some assumed it wouldn't disappear, other items don't. Players jumped through the hoops, please fix the reward. Love you all.
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Spencer Goshorn
(@GoshornSpencer) reported
@StellarFoxGamin @FVCKNWEEB @playnewworld didn't have any of those issues regardless you are right they do need time to fix bugs there are game breaking bugs that they have discovered that will easily get people maxed out, balancing issues, enemy mob bugs.
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Juiced Up Otaku
(@JuicedUpOtaku) reported
@ironpill3d @playnewworld I was just stating I’m not coming back and giving a reason, no need to go all white knight on me. I know it’s my fault I’m missing it and don’t really care if I get hazed or not. Good luck to you in the new world and in the real world, looks like you have issues to work out.
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BarbacK
(@BarbacKTV) reported
@saycredABILITY @playnewworld Dude.... I started playing civ 6.... I'm so broken and lost.
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brett
(@brett39747520) reported
@playnewworld ok what happen if you touch water in game. and turn yourself into particles to swim across the water. did i just fix that for you
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ShadowBoxerTTV
(@ShadowboxerTTV) reported
@playnewworld all these people bitching about having to wait a month extra.... get over it, look at cyberpunk, the community whinged about delays and about them wanting some more time to fix their game but noo "we want it now" and look what happened, they whinged cause "games unplayable" pick1
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BigWormBigPerm
(@DARKEST_WAVE) reported
@JonhVitor4 @playnewworld @shockaAz The game need to be tested. If the new fixes cause issues in the game on release, this extra month of dev. time is wasted. Many games go early acess until release, for example RUST and it has done very well.
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Jeff
(@raildirector) reported
@playnewworld Would you please release the game. Or at least let us play Beta to get our fix while we wait an extra month. A majority of us clearly understand the product is not finished but it's close enough for most of us. You have an audience!! @playnewworld #releaseneworld
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ThatOneMarky
(@ThatOneMarky) reported
@Keish562 @playnewworld They said it multiple time. Strictly fixing and stability, no new content for launch. I'm guessing there was way more issues they thought there was and they don't want to have a bad release week. Which will probably still be the case considering the amount of people trynna play
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Rita ♏️
(@RitaPlays_) reported
45 days until @playnewworld . I’m ready for you to come back to me. Also please tell me you fixed the not being able to load in issue because i don’t wanna crash on load in everytime again and have to redownload like 30 times.
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Nanokant
(@Nanokant1) reported
@PlayNWUpdates @NewWorldTimer @playnewworld Béta 2 incoming? i have time to crash test everything :D call me ;)
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Jeff
(@raildirector) reported
@playnewworld @shockaAz Would you please release the game. Or at least let us play Beta to get our fix while we wait an extra month. A majority of us clearly understand the product is not finished but it's close enough for most of us. You have an audience!! @playnewworld #releaseneworld
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Rome (46 days)
(@transphobia_ceo) reported
@_hoarda @playnewworld I have a fairly crappy computer and it ran really well with only occasional lag
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Lord ButtersWorth
(@buttersworh) reported
@transphobia_ceo @_hoarda @playnewworld Maybe if your ethernet port is dodgy or you have a terrible WiFi adapter. Lag is the delay between your actions and the response from the server. Apart from the above your computer doesn't influence lag.
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Casperite
(@Casperite2) reported
@LestatPLays @playnewworld They don't need to run a beta everytime they fix something, the game will never release then. Just get over the fact you won't be playing before September 28
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jimmy love
(@4ssaultshaker) reported
@playnewworld was there any reported problems with 2080s also crapping out from playing your game? I played for the whole duration of the beta and now playing eft I constantly get frame drops and my GPU temp is always way high
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Elementalistly
(@Elementalistly) reported
@TechniqTV @playnewworld I feel ya. Having to go back to Lost Ark RU, as I only want that game...or New World. They knew what they were doing by pulling it out an extra month, as us junkies can't get our fix.
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Xerj
(@Xerj13) reported
@playnewworld I'm pissed off at this. A new Beta the first week of September could fix it.
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Lord ButtersWorth
(@buttersworh) reported
@transphobia_ceo @_hoarda @playnewworld Lag isn't hardware related.
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Leao Meravigliao 🙏
(@Gianji871) reported
@Official_Ragnar @playnewworld The problem is, When New world is launching?
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Alianbow[TSD]
(@Alianbow) reported
I miss the @playnewworld beta, release seems so far away. I need my mmo fix.
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Moose
(@Moose52781002) reported
@playnewworld why have you nerfed rested XP and then added cash shop items that compensate for this nerf?? It seems like your adding paid solutions to problems that you’ve created
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Lord ButtersWorth
(@buttersworh) reported
@transphobia_ceo @_hoarda @playnewworld Actually lag is about how well your Internet or their servers function and also your distance from said servers and has very little to do with your actual computer (aside from its location from the servers).
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Aryabhatta Borah
(@Unwitting_Imp) reported
@playnewworld @Pedrobl75704007 Was really excited to play your game at launch but found out there were no SEA servers planned. Refunded immediately because the lag and ping made the game unplayable especially in pvp
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-Dreyness-
(@xDreyness) reported
@playnewworld Pfft, this game needs another year at minimum, I’m so tired of mmos launching in such sorry states because the publishers want their money sooner, and the development team just shrugs and says, “Meh, we can fix it with over time with patches.”
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Jeff
(@raildirector) reported
@playnewworld @Stupadasso8 Would you please release the game. Or at least let us play Beta to get our fix while we wait an extra month. A majority of us clearly understand the product is not finished but it's close enough for most of us. You have an audience!! @playnewworld #releaseneworld
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This Is Me
(@ThisIsM02478595) reported
@playnewworld They aren't delaying it because it needs more attention. They are delaying it because of the release of other titles. They could fix minor bugs or make changes along the way, but they decided not to release it at the end of august...
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HoneyDruid
(@Honey_Druid) reported
@playnewworld @nada_nome The problem is after so many "the game launches <insert date here>" nobody trusts any date given for the game at this point. I have no problem saying I don't believe any date until I see files being downloaded by Steam and the game actually launches.
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Daskius
(@Daskius) reported
Dear @playnewworld I wrote you, but you still ain’t callin. I left my cell, my @, and my twitch at the bottom. I sent a few tweets at the start of august, but you must nott’a got em. I probably had an issue with my isp or something. Anyway, hit me back. Your biggest fan. Dask.
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Fwankie
(@Fwaankie) reported
@playnewworld #NewWorldMMO I've never ever....ever been this bored in my life. What have you done to me. I need the game. I didn't know boredom could hurt. I physically feel this level of boredom. I need my fix, plz give me game. PLEEEEEAASE!