New World

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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.

Problems in the last 24 hours

The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

New World Outage Chart 11/17/2025 20:40

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Most Reported Problems

The following are the most recent problems reported by New World users through our website.

  1. Sign in (86%)

    Sign in (86%)

  2. Glitches (7%)

    Glitches (7%)

  3. Game Crash (7%)

    Game Crash (7%)

Live Outage Map

The most recent New World outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
FranceNîmes Sign in
FranceSaintes Sign in
United KingdomPorth Sign in
GermanyAßlar Sign in
GermanyAnnaberg-Buchholz Sign in
FranceVagney Glitches
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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New World Issues Reports

Latest outage, problems and issue reports in social media:

  • ThomasBekemeier Thomas Bekemeier (@ThomasBekemeier) reported

    @playnewworld After 2 and half hours of waiting I Get 53 is que and get a error code then go back to que I’m 4458 yeah this game is still run like crap 👌 great game you got here fix your shxt and put me back in place in Que I’m not waiting another 2 god damn hours

  • forth_online Førth (@forth_online) reported

    @playnewworld You really wanna tell me that I had 7.988 people in the queue to get an error?

  • Vervis11 Vervis (@Vervis11) reported

    @playnewworld here we go again, New World, New Server, New Queue. Was 18 in Q and got crash now im 6k+ in Q. Nothing fixed after a year

  • TinaStegelmann Tina Stegelmann (@TinaStegelmann) reported

    @DeliveryPandaa @playnewworld I get the same error

  • ExoSagePlays ExoSage (@ExoSagePlays) reported

    @YT_Trouble982 @playnewworld Had the same issue, verifying the files on steam fixed it for me.

  • vr_Saito UsoSaito 💚 VR - なまはげ (@vr_Saito) reported

    @imgoomie @playnewworld I've been sitting in queue for nearly 1.5 hrs... had some folks in the company who finally finished their queues only to get an error and have to start their queues over.

  • Closdra Closdra (@Closdra) reported

    @playnewworld I was number 1 in queue and I got a server error great job Amazon

  • NegativeCorey Corey (@NegativeCorey) reported

    @playnewworld I sit in queue for an hour and a half. It goes to put me in... "server connection error". Put into 2000 queue. Have to verify game files after I already updated. Your game is and always will be dogshit. @amazongames

  • RaylanGaming Raylan (@RaylanGaming) reported

    @playnewworld Anyone know how to fix file not found error? I verified files and restarted game/pc been in que three times….

  • philapnguyen Philapfire (@philapnguyen) reported

    @playnewworld Got to 1 in queue and then it said error 😨

  • razshoots razshoots (@razshoots) reported

    @playnewworld diamond gypsum -- pls fix

  • GrapeOG マシュー (@GrapeOG) reported

    @playnewworld Sat in queue. Got to front of the line. Server connection error. Got put in the back of the line. Joined Ennead that just launched 45 minutes ago. Had a queue within 1 minute of server launch. Sat in that queue, same thing happened again, now that server has a 1000 queue. Fun

  • Poulette_QC Poulette (@Poulette_QC) reported

    @playnewworld 2+ hours in cue only to get to number 1 and then get an error message and have re try and end up being 1600 in cue **** that

  • Professor_RPG Van (@Professor_RPG) reported

    Oh **** you @playnewworld i waited hours in queue just for the game to crash. fix your ****

  • SlXSTV sixs (@SlXSTV) reported

    MY GAME KEEPS CRASHING @playnewworld Do we know the issue why? Keep getting "login failed" or "wrong file downloaded" when all I did was simply update the game.

  • PaganPhysicist The Pagan Physicist (@PaganPhysicist) reported

    @playnewworld Nothing like *not* addressing the issue from launch of being unable to even create a ******* character to join the log in queue.

  • ThomasBekemeier Thomas Bekemeier (@ThomasBekemeier) reported

    @playnewworld After 2 and half hours of waiting I Get 53 is que and get a error code then go back to que I’m 4458 yeah this game is still run like crap 👌 great game you got here not playing now

  • Hukenx Joakim (@Hukenx) reported

    @playnewworld yea new fresh start, maybe try fix your servers before, twice now i have been kicked because of coneection error, once when i was at number 1, then when i got in and talked to the guy in the start, now i am back at 6270 que. thanks for wasting my whole day

  • ThomasBekemeier Thomas Bekemeier (@ThomasBekemeier) reported

    @playnewworld After 2 and half hours of waiting I Get 53 is que and get a error code then go back to que I’m 4458 yeah this game is still run like crap 👌 great game you got here not playing now

  • ThomasBekemeier Thomas Bekemeier (@ThomasBekemeier) reported

    @playnewworld After 2 and half hours of waiting I Get 53 is que and get a error code then go back to que I’m 4458 yeah this game is still run like crap 👌 great game you got here not playing now

  • forth_online Førth (@forth_online) reported

    @playnewworld You really wanna tell me that I had to share the queue with 7.988 people to get an error and I have to go through all of this again?

  • ThomasBekemeier Thomas Bekemeier (@ThomasBekemeier) reported

    @playnewworld After 2 and half hours of waiting I Get 53 is que and get a error code then go back to que I’m 4458 yeah this game is still run like crap 👌 great game you got here not playing now

  • rappy2006 Rappy2006 (@rappy2006) reported

    @playnewworld I really wanted to play the game today with my friends but you are still not able to solve the que problems. The same as the game started last year. I think you underestimated the player base and learned nothing from the past. Omegasad

  • IamWickidbliss Wickidbliss (@IamWickidbliss) reported

    @playnewworld wait in Q for 2hrs get error cant join something bout data.apk missing, verify game files, all good. wait another hr 45 same thing. like wtf. verified again all files check good yet still saying im missing some data. I'll copy error nxt time

  • FrancescaLace93 Francesca Lace (@FrancescaLace93) reported

    @playnewworld Been sat in a 4000+ long queue got to 16 people in front of me and got an error now back at the end of the queue

  • IframeU7 IframeU (@IframeU7) reported

    @playnewworld 'unable to connect to login service' so bad

  • Hukenx Joakim (@Hukenx) reported

    @playnewworld This is the same as in the first release, maybe you should have kept that you saved your spot on a crash

  • Nassyy1 Nassyy (@Nassyy1) reported

    @MiracleL0L @playnewworld IT's still an issue. Can you please fix it @playnewworld

  • Rodney147 Rodney Liddell (@Rodney147) reported

    @playnewworld Why isn't there Disconnect Protect yet??? when your game lags out, and disconnects after the server launches and throws you into a queue it's seriously Disheartening. I'm gonna be smashed by the 907 queue gets me 2 the open world

  • Swedest Triv. (@Swedest) reported

    @playnewworld I literally got to spot number 1 in queue, get an error and got sent back to the menu only to end up being number 1143 in a new queue. Nice.