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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Problems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
Community Discussion
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New World Issues Reports
Latest outage, problems and issue reports in social media:
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Michael D.
(@aLoNeIQ) reported
@playnewworld Not sure if I should upload my login queue guide on launch day, how to delete your character in starter area because you can’t login in that queue and have to delete the character on this server so you can even start to play again because of big mistakes by AGS on login queues ;)
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Bobby Hill Longhorns are 4-1 (2-0)
(@LegitBobbyHill) reported
@K__Med @playnewworld My buddy @Chris_Winlock was having similar issues.
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GrizzBizz
(@ItsGrizzBizz) reported
@playnewworld Also yes I believe more servers should have been available from the start, I believe a lot of issues will be fixed when they open up server transfers. Cause I see servers with only 300 people playing that i'd loveto go to. Just waiting on transfers to open up.
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RamboFR05TY
(@RamboFR05TY) reported
@Arogon_ZA @playnewworld awe, make sure your GPU is not overheating that sounds like your GPU is locking up and causing the drivers to crash(the black screen)
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Emmaaaa
(@emmapops18) reported
@playnewworld you need to get these 1080 crash issues sorted ASAP. I’ve just queued for half an hour only to play fbr game for 20 minutes before crashing. Im now in a 40 minute queue. Pathetic
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Dome Ermark
(@GreeniPeach) reported
@wenger_03 @PlaynewworldDE @playnewworld I gladly accepted the queue to be able to play with my friends, but to wait 2h and have a crash after 10min. I can hardly play anyway, because after work the servers are a disaster...
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Sammie D Prescott Jr
(@nitty2580) reported
@K__Med @playnewworld That’s the thing. I genuinely like the gameplay. Going to a settlement loading up on quest planning route. Hitting small milestones like 50 mining, logging etc. Literally the only problem I have with the game is I can’t play it when I want to due to this queue system
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Boersenfuchs
(@HdWoman) reported
@playnewworld Lag detected ...😭🤨
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Sefa BILGI
(@Sefabilgi) reported
@playnewworld Imagine publishing a game for thousands of players but not helping them when they have a problem and they can't play at all. This is New World
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tropby
(@tropby) reported
@playnewworld Rather fix server queues than do this 😔
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Danny the
(@animefaceboy) reported
@TritonVIIIX @WhoaFlyingChair @playnewworld I never said you said to JUST fix server cap lmao. But you literally said they need to bump server cap or else we’ll be waiting a long time. You good? Sooo my response to you was they need to fix the other **** first BEFORE they bump server cap. Or else we’ll still be waiting.
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CozminFatul
(@FatulCozmin) reported
@playnewworld Please fix the LaG in Dungeons!
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Tellmewhy
(@Icewallowcumin) reported
@K__Med @playnewworld Picked it up to play with a friend, we only managed to play together once, other than that it's queue times (that disconnect), so I just dropped it for now
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Arogon
(@Arogon_ZA) reported
@RamboFR05TY @playnewworld Thing is, I've monitored and it isn't... Thing is it's happening to a few people and they haven't replied to fix... I see someone saying to put power target at 75% to fix it, as it worked for others
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GrizzBizz
(@ItsGrizzBizz) reported
@playnewworld Also yes I believe more servers should have been available from the start, I believe a lot of issues will be fixed when they open up server transfers. Cause I see servers with only 300 people playing that i'd love to go to. Just waiting on transfers to open up.
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darkracer125
(@darkracer125) reported
@playnewworld @Sumnawww instead of responding to nonsence twitter posts. respond to the ones that actually need an answer. LIKE WHAT THE HELL YOU GUYS ARE THINKING character creation should never have been disabled. now all you can do to fix the **** this weekend. is enable character transfer
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Sinnerstar1
(@sinnerstar1) reported
@playnewworld these server issues are a joke! i queued for nearly 4hrs to play today! pc disconnected after logging in and then now am at 1700 in the queue again! gnna lose players like this!
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Vilius Petrauskas
(@KarociaL) reported
@playnewworld um i dont know where to post this but we are having a problem in SABA eu in territory war for everfall we are being teleported back to the city with lag detected and we keep loading
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Chris Winlock
(@Chris_Winlock) reported
@LegitBobbyHill @K__Med @playnewworld Yeah the game is good but it’s not worth waiting in queues for hours to play. It’s a shame they didn’t do better with their servers. Amazon is big enough they should never have these issues.
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GrizzBizz
(@ItsGrizzBizz) reported
@playnewworld And yes afking is a huge problem affecting the queue times, 10-15% of player base in servers are afk, If everyone just logged out when they are not playing queue times would be much lower or none.
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Mr. Cat
(@thisisinvisible) reported
@playnewworld Do you have any way to pass along a message to the developers or tech support? Armine has had major desync problems since Friday morning on my server. Server is Sarragalla :s
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Charles Kalkman
(@CharlesKalkman) reported
@playnewworld you need to fix the influence exploit and ban offenders before all servers are ruined
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Chase
(@chasemulkey) reported
@playnewworld So idk if its a bug or what, but when you try to type a message of the day in your company, it wont let you because of your keybinds, is there a way you all can fix that? love the game, most fun i've had in years
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Nexus-Bot
(@Nexus_Bot91) reported
@playnewworld How about fixing the root cause of the issue rather than this terrible method... Amazon is worth how much and you are one of the best cloud providers there is yet you can't spin up a few more servers or/and allow people to transfer their characters now etc.?
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Crustie
(@TheCrustie) reported
@playnewworld For the love of god, please push the ability to change servers or add crash prio. 2 times my game has crashed as I load in after an 8 hour queue. I literally cannot play the game without wasting the 30 hours I have into my character.
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Mathew Adam Purvis
(@mathewpurvis) reported
@VulkanARPG @playnewworld How about some disconnect protection so I'm not losing another five hours to queues if my client crashes? That sure would be nice.
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Mads Ejsing
(@MadzEjzing) reported
@playnewworld Constant loading screen on your "territory war" its great, good thing i didnt plan all day for something that is broken for half our team (Sarcasm may include) hope you fix it soon or we get some compensation for the lost time and "rewards"
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JC 🔥
(@DeejayyJC) reported
@playnewworld And even the queue was broken on launch, oops.
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Ben Haines
(@MrBHaines) reported
@playnewworld Played some new world and then went to put my kids to bed and read them a story. Now I’m position 1022… The issue wouldn’t exist if the amount of servers and/or the capacity of those server was rectified. That’s a going to be about 2 and a half wait for a 30 minute break.
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Riccardo
(@Ricmaniac) reported
@playnewworld HOW THE FUUUUUUCK DONT YOU GUYS HAVE A FREAKING GRACE PERIOD IN YOUR ******* GAME??????? I waited 4 ******* hours to play. after 15 minutes i get a freaking New world encountered a fatal error and just shuts down. Instantly boot up and again a 16000 queue! AMAZING!!