New World

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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.

Problems in the last 24 hours

The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

New World Outage Chart 12/04/2025 12:45

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Most Reported Problems

The following are the most recent problems reported by New World users through our website.

  1. Sign in (92%)

    Sign in (92%)

  2. Glitches (8%)

    Glitches (8%)

Live Outage Map

The most recent New World outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
FranceNîmes Sign in
FranceSaintes Sign in
United KingdomPorth Sign in
GermanyAßlar Sign in
GermanyAnnaberg-Buchholz Sign in
FranceVagney Glitches
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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New World Issues Reports

Latest outage, problems and issue reports in social media:

  • Ringod123 Paul Ring (@Ringod123) reported

    @Dayodii_ @playnewworld Thanks to bad manufacturing from the card manufacturer, who accepted blame, have fixed the issue and are offering replacements to anyone who's card died.

  • PolaHype PolaHype (@PolaHype) reported

    @playnewworld understandable that there were a maximum of two thousand people on 1 server. But now it is inconceivable that it is an existing problem that when one wants to relax and play then one cannot because he is waiting more than he can play.

  • laurenwilson243 BabieePeach (@laurenwilson243) reported

    @playnewworld amrine is bugged out there is a constant dsync of 5 seconds making the boss unplayable. are you guys aware of this issue and is there any course of action being taken

  • AristeidisGeito Aristeidis Geitonas (@AristeidisGeito) reported

    @playnewworld Soooo you wanna say, we found a solution to punish you faster than a solution to the actual problem ( small servers) nor give free migration to new servers nice gj..

  • KJaggerX Kip (@KJaggerX) reported

    @SWE_Motorizer @getvindictive @playnewworld At work I don’t have any problems with lag on 50 mb internet. I can’t play at home with 500mb internet cause of non stop lag detected. I’m on NA East servers, and that is where I live. 3 hours from NYC, assuming server are there

  • NaturalPhenome5 NaturalPhenomena (@NaturalPhenome5) reported

    @playnewworld @playnewworld What is going on with this PvP territory exploit? I just had 4 people turn in quests at our town and go from 19-40% instantly. Companies are currently fighting exploiters. What are you guys doing to fix it?

  • ne_auu Neon Gold (@ne_auu) reported

    @playnewworld If you want people to stop AFKing then fix your servers so that we don’t have to wait 5 hours in the queue. This is in you.

  • NaturalPhenome5 NaturalPhenomena (@NaturalPhenome5) reported

    @playnewworld What is going on with this PvP territory exploit? I just had 4 people turn in quests at our town and go from 19-40% instantly. Companies are currently fighting exploiters. What are you guys doing to fix it?

  • NHurtiii NHurtiii (@NHurtiii) reported

    @playnewworld People are AFK because of the long queue times. Not sure what the solution is because moving characters off server could fracture alliances and cause issues with companies. More servers for new players makes the most sense.

  • rusblake Russ (@rusblake) reported from Hillingdon, England

    @playnewworld game hit an error crashed. Now I have to queue. An hour ago I was 1376 I’m now 1133. Waiting to login to play a game in MY spare time that I’ve paid for, for more than 5mins is bad. But this is a whole new level. You guys have a brilliant game/servers caps are bad.

  • Dayodii_ Dayodii (@Dayodii_) reported

    @Ringod123 @playnewworld Except now it’s other manufacturers cards as well namely Gigabyte this time. Not to mention older generation cards being blown by the game. I’m not saying playing will 100% kill everyone’s hardware because that won’t be the case. But the problem is real and can’t be ignored

  • Ringod123 Paul Ring (@Ringod123) reported

    @Dayodii_ @playnewworld Software doesnt brick hardware, hardware with issues brick themselves. If your GPU cant run at 100% without going pop then that's the manufacturers fault or poor cooling in your PC.

  • LeviatraLP Leviatra Let's Play (@LeviatraLP) reported

    @playnewworld Fix that housing bug. Had to log off since i couldnt get out of my house after porting to it. Teleport, Unbug, Leaving the House was impossible. And then u get a 2k Que. Thats really sht.

  • Kronos_3D Kronos (@Kronos_3D) reported

    @playnewworld Seems like a band aid of a fix. Punishing your hardcore player base for wanting to enjoy the game is an interesting path forward..

  • Dayodii_ Dayodii (@Dayodii_) reported

    @Ringod123 @playnewworld So if a venue hosting a NASCAR race randomly had a speed bump that randomly popped up and caused a few cars running at 100% to spin out and crash. It would still be the cars fault for not being able to take this variable that shouldn’t be there?

  • ShultsTV Shults 🎮 (@ShultsTV) reported

    @playnewworld Now this, I don't agree with. We have to sit through 1000+ player wait times, over an hour, just to play the game. If you increase your server cap and not worry about running AFK players, there will be no issues. #PlayNewWorld

  • SKG_SOUNDWAVE SKSoundwave (@SKG_SOUNDWAVE) reported

    @playnewworld will there be a fix on how the world works, I have two friends in two different worlds and I don't wanna delete me character just to play with them it would be nice to just have your character and pick a world to connect to

  • GiadaLS Giada (@GiadaLS) reported

    @playnewworld Yesterday I waited 6nhalf hrs to get in with 3000 queue. Played for 1hr then my modem disconnected and connected again in 2 min max and I'dd have had to queue and wait 2500 people before me, so I just closed the game! At least put us back in if we crash or disconnect for 2 min!

  • Rain__Games Rain (@Rain__Games) reported

    @playnewworld Will we be able to transfer to a full server when that service goes live? All my friends are on a full server and I rolled off server so I didn’t have to wait in a 5 hour queue.

  • bjarkoy Eirik Bjarkoy (@bjarkoy) reported

    @playnewworld Hey! Just wanted to inform you there seem to be an issue with creating companies (atleast on EU -> Carcosa). "The name cannot be used" no matter what name one tries. (Except already existing guild names that say already taken)

  • ecl1pzl #Werc ecl1pzl (@ecl1pzl) reported

    @playnewworld fix you severs and queue times plz #depression

  • Ringod123 Paul Ring (@Ringod123) reported

    @Dayodii_ @playnewworld Software can only make your hardware run at 100% if your hardware cannot run at 100% for hours on end without issue then the issue is your hardware. That's why burn-in tests exist.

  • Ayo_ItzRed Redz (@Ayo_ItzRed) reported

    @forensicMKE @R6_AueR @playnewworld Make it 100….STILL not the problem here lol

  • xalonen Kauri (@xalonen) reported

    @SonicSoFast @playnewworld It is irrelevant whether it is 100 or 1000. The point is that every last one of them make the queue longer. They aren't doing anything in the game so there is no reason for them to be in. It is a quick fix to kick em out while working the real fix of increasing capacity.

  • NaturalPhenome5 NaturalPhenomena (@NaturalPhenome5) reported

    @playnewworld @playnewworld What is going on with this PvP territory exploit? I just had 4 people turn in quests at our town and go from 19-40% instantly. Companies are currently fighting exploiters. What are you guys doing to fix it?

  • Dev1n_The_Dude Dev1n The Dude (@Dev1n_The_Dude) reported

    @playnewworld This game has some very real issues. Even bugs from past betas are still there. I feel like a lot of these issues will always be there because people are simping for the game and attacking people that talk about it. I love the game, but it does have issues.

  • InritheDruid INR‡ (@InritheDruid) reported

    @playnewworld is there a bug or ticket system? need help w an issue, thanks

  • somewutdamaged Ricky Mcevers (@somewutdamaged) reported

    @WhoaFlyingChair @playnewworld This fix will also help the Que times, obviously

  • Wombel_G WombelG (@Wombel_G) reported

    @playnewworld Of course you took the cheap route. I was crafting at everfall. Got disconnected because of inactivity. It was clear to me from the first announcement that you will go the cheap route like player traveled X-Y in X minutes. Fix the servers and queues and stop with the BS.

  • UXLevelUp WarMonkeyPlays (@UXLevelUp) reported

    @WhoaFlyingChair @playnewworld Like 5% to 10% of the population on my server is afk moving. You're a part of the problem.