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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Sign in (86%)
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Glitches (7%)
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Game Crash (7%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Nîmes |
Sign in | |
| Saintes |
Sign in | |
 Porth |
Sign in | |
 Aßlar |
Sign in | |
| Annaberg-Buchholz |
Sign in | |
| Vagney |
Glitches |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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Loki's Tech
(@LokiTech3) reported
@playnewworld @roqiCS Developer hate SEA... or maybe Amazon it self... The game still killing GPUs though and dev not fixing it... If problem was the GPUs, why there are no problem running another hundreds games with those GPUs
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INoScopedJFK
(@INoScopedJFK14) reported
@playnewworld How about fix the exploit of 17% influence with 1 run? It’s literally destroying the game. Put a faction in conflict within 30 mins.
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Droopy
(@Droopy1943) reported
Logged on this morning @playnewworld after an hour got "lag detected". Kicked me out when I came back progress from today was gone and I cannot move. I've tried Unstuck, traveling, recalling too inn. Still saying Lag detected and when I travel just loads infinitely.
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Simon Blyth
(@SimmoDaYido) reported
@playnewworld The real problem is people still login and support the game, everyone needs to give this game negative reviews and force them to fix this absolute **** show of a launch and support after a week and no fix is a joke.
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Dinis Silva
(@dinisskizee) reported
@playnewworld > Remove Servers > Create a global server > To prevent overpopulation, and resource problems, you could implement a system similar to dimensions that would redirect the player to a dimension (with a maximum of 2k players (still in the same server)).
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GearTheOrc
(@GearTheOrc) reported
@playnewworld AFK people are not the issue is the time we wait to get into the game, and somtimes when we wait hours it drops is from Q saying there's an issue.
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Alchy
(@Alchyzs) reported
@playnewworld How about you fix "lag detected" error.
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near
(@95near) reported
@playnewworld will there be a fix for the armine dungeon?? It’s unplayable for everyone in my server Linlin. I’ve hit a wall in the main quest and can’t advance until I play this dungeon :(((
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Максим
(@5ksqiA2fqidTLdU) reported
@playnewworld Could you please fix Amrine Expedition? Door doesnt work
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Merouac
(@Merouac_) reported
@playnewworld when will you fix amrine? 6 days of MSQ block is unacceptable.
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XanderNat
(@NickG1962) reported
@playnewworld Remove auto run from the game and it will solve the problem I see so many players using it up against walls so they don't get kicked
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Kallisti
(@Kallistisbough) reported
@2OC4Newgaim @playnewworld It's a beautiful location...too bad it's bugged. I'm sure they will fix this over the next month 🤞
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Victor
(@Victorjulo) reported
@playnewworld Lag Detected
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Roberto
(@Roby_F87) reported
@playnewworld It's since the launch of the game I can't get into the game! Endless queues and continuous disconnection errors (ticket expired...). It's been 6 days! Move on and fix the servers!!
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Filip Ryder
(@Filip_Ryder) reported
@playnewworld are you guys working on a fix for the "lag detected problem"? I'm on 14 ping and keep getting it...
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BoBa
(@BoBadas231) reported
@playnewworld Any fixes coming soon to the lag detected bug?
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DrunKev🍺
(@RealDrunKev) reported
@aHPoze @playnewworld But by no means is it easy once you've already got the rendering pipeline done and everything is built on top of it. They would have to set weird limits and delays in there as a bandaid fix for the faulty hardware or something of the sort whike will just reduce fps artifically
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Bread 🍞
(@EnjoyBread) reported
@playnewworld im fishing at hotspot and the game crash wtf is that ****, now im back in queue at 1200 fix ur servers god damn it
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Condomise
(@Condomise1) reported
@playnewworld I don't want to do the queue again if your game crash, just put something to solve the problem, increase your server cap and resolve all the bug that need a game restart to solve them
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Benzoato De Potasio
(@BenzoDePotasio) reported
@playnewworld This feature left some of our friends outside. We managed to build a company during the betas, a lovely group of 50 people, but only 30 where able to create a character. The rest couldn't even login to the game or ended up playing alone in a different server.
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Julia
(@Julia_CaSsian) reported
@playnewworld You really, really, really should put a grace period too for when you crash, not just this. Its crazy that if you disconnect and reconnect within a minute you get back in a 12 hours queue
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Dan Robins
(@roxyrocco2014) reported
@playnewworld This is a game developer issue, not a player issue dummies Fix your game
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In the clouds.
(@CloudyGeezy) reported
@playnewworld FIX BIGGER SERVERS
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PunjunKenobi
(@KenobiPunjun) reported
@playnewworld @playnewworld do yall or anyone know how to fix the Timed out while waiting for server to spawn to the player error, i got kicked for afk and cannot join back for quite some time now.
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𝙏𝙧𝙞𝙩𝙤𝙣 ヅ
(@TritonVIIIX) reported
@animefaceboy @WhoaFlyingChair @playnewworld its ur twitter rating stupid ****.. means ur a disruptive *** account to twitter, always causing issues
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Tenz Vi
(@TenzVi) reported
@playnewworld please fix GPU issues with your game litterally the only game that does any of this...
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Azeriath
(@Azeriath) reported
@Brick_houze @playnewworld Yeah US seems good now. EU seems to have more issues still
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joanne
(@joanne_x8) reported
love crashing for nor eason and having to jump into a 450 queue just for a random error to come up n have to go into a 700 queue. The game has been out almost a week and this is the first time ive experienced crashes. fix ur game. @playnewworld
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Rakshasa
(@RakshasaaR) reported
@playnewworld Was excited to play with my friends, but since I can't create a character of their server, I just ordered a refund. What a terrible way to adress server problems.
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Michael Hernadt
(@israphelhunter1) reported
@playnewworld Can you fix kibu server. Dungeons dont let you in and nobody can progress main story