New World

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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.

Problems in the last 24 hours

The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

New World Outage Chart 11/05/2025 00:30

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Most Reported Problems

The following are the most recent problems reported by New World users through our website.

  1. Sign in (80%)

    Sign in (80%)

  2. Online Play (7%)

    Online Play (7%)

  3. Glitches (7%)

    Glitches (7%)

  4. Game Crash (7%)

    Game Crash (7%)

Live Outage Map

The most recent New World outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
FranceNîmes Sign in
FranceSaintes Sign in
United KingdomPorth Sign in
GermanyAßlar Sign in
GermanyAnnaberg-Buchholz Sign in
FranceVagney Glitches
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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New World Issues Reports

Latest outage, problems and issue reports in social media:

  • SayKenzo Say (@SayKenzo) reported

    @playnewworld imagine not having system to fast relog to fix a bug or crash without 6h que..............................

  • TheBigM145 Michael Meunier (@TheBigM145) reported

    @Drunk_Pandaren @playnewworld It's only very specific cards that are breaking and it's due to a hardware problem. Overwhelming majority have 0 issues

  • EnjoyBread Bread 🍞 (@EnjoyBread) reported

    @playnewworld im fishing at hotspot and the game crash wtf is that ****, now im back in queue at 1200 fix ur servers god damn it

  • Frankenllama1 The One And Only (@Frankenllama1) reported

    @JeffBezos @playnewworld Are you ***************? the servers run about as well as the average american, your devs couldn't be arsed to program a swimming animation, the server size is embarrassingly small, and the achievement system is completely broken. Fix your ******* game.

  • CvBoul1 ChazBoul (@CvBoul1) reported

    @TwitchSupport… I believe I’ve found & fixed the problem. I originally only seen two boxes linking #Steam & #Twitch to @PlayNewWorld… apparently upon finishing the 2 linking’s a third option appears ACTIVATING the previous 2 linking’s! I have since Activated & will Check back.

  • Theopt_ Cristiano ‘Theopt’ Marques (@Theopt_) reported

    @365Jerry @EllohimeTwitch @playnewworld Some people play CS non stop and it’s always the same content :) if you just want to craft or PvP I see no issue. If you want to do PvE yeah I agree

  • MSantosXD msaints (@MSantosXD) reported

    @playnewworld We can Ban player who paid the Game and don't want to wait 8 Hours to login after take a shower, or maybe we can Work and increase server cap, do a layering system, or some gamedev work. We better ban them so they only have to wait 2 hours. Nice joke.

  • leeblagdon philip blagdon (@leeblagdon) reported

    are people actually playing new world with 30 series cards without issue? @playnewworld like the card burning alive kinda issues? and when will this be fixed because I'm dying to play it

  • JespersVisions Jesper (@JespersVisions) reported

    @WheaT0ast @playnewworld The thing I don’t understand is it’s 2021 and it’s like new word is the NOT first mmorpg out there It’s mind blowing that they didn’t see this coming in 2021 And have more players on a full server is going to be bad @playnewworld your problems will be gone with char transfers

  • MorganJ54498103 Morgan Johnson (@MorganJ54498103) reported

    @playnewworld The Depths dungeon is literally unplayable right now and what makes it even worse is its tied to a main story mission! You literally cant progress past it due to server lag and it requiring 5 people who also just lag out. When will this be addressed?

  • Truzen Thomas Helms (@Truzen) reported

    @playnewworld I don't play New World, so this is just a comment from the outside, looking in, but what's the difficulty in increasing servers/server caps? Also, didn't @amazongames see the sales numbers and prep for this? It seems like AFK mitigation is fixing a problem of their own creation.

  • MSantosXD msaints (@MSantosXD) reported

    @playnewworld We can Ban player who paid the Game Andrés don't Want to wait 8 Hours to login after take a shower, or maybe we can Work and increase server cap, do a layering system. We better ban them so they only have to wait 2 hours. Nice joke.

  • Celtics_fan78 Rich Henderson (@Celtics_fan78) reported

    @thegunee @playnewworld A) nobodies crying. B) whoppdi ******* do for your group. My 193 member guild who have level 30+ characters some of us don't want to waste that time. C) we shouldn't have to. It's on the company we paid to provide the service not us to work around their **** up.

  • AlmanaxWinch FlynnWinch (@AlmanaxWinch) reported

    @theshockcable @HartPaco @playnewworld Yeaaah but no, you didnt disconnect in 30 sec or 1min, and the blame is not for people just stoping their moove for 3 min but talk about thoses who afk for hours sometimes 4-5Hours on a wall You are obviously doing your think in to much extreme way.

  • TritonVIIIX 𝙏𝙧𝙞𝙩𝙤𝙣 ヅ (@TritonVIIIX) reported

    @animefaceboy @WhoaFlyingChair @playnewworld its ur twitter rating stupid ****.. means ur a disruptive *** account to twitter, always causing issues

  • g_ladia GLadia (@g_ladia) reported

    @playnewworld Fix the servers, fix the translations, we can t swim, fix the quests that doesnt appear or translation. The AFK behaviour is linked to your issue with servers. Dont blame the players who try to play your game

  • MNova411 MandyNova (@MNova411) reported

    I have a small problem that I always want to #PLAYNEWWORLD

  • motylogic3 op Volts (@motylogic3) reported

    @playnewworld Aztland server (US East) has many exploiters. Also game breaking bug that gives factions territory without a war happening. 30% influence for faction quest instead of 1%. I have 15 days played which isn’t possible. This server is messed up, please fix it

  • xchilphilx 🌊 phil フィル (@xchilphilx) reported

    @DenzelAy @CeeRM_ @playnewworld Yeah I’m really hoping we get an official statement from both studio and manufacturers. Mine was a release-day 3080 and I know there were some manufacturing issues. Still, I feel like a game shouldn’t brick hardware.

  • LokiTech3 Loki's Tech (@LokiTech3) reported

    @playnewworld @roqiCS Developer hate SEA... or maybe Amazon it self... The game still killing GPU though and dev not fixing it... If problem was the GPU, why there is no problem running another hundreds games with those GPU

  • Griylo Daryl (@Griylo) reported

    Please fix the horrible desync on expeditions. The entire of tir na nog are experiencing it. A good 2 seconds of desync @playnewworld

  • Fearless_Ferret Ferret (@Fearless_Ferret) reported

    @cosmiclord7 @playnewworld Resources on a server are finite, you cannot just 'increase the cap'. That would just create major lag issues and make the game unplayable for those in the game.

  • 95near near (@95near) reported

    @playnewworld will there be a fix for the armine dungeon?? It’s unplayable for everyone in my server Linlin. I’ve hit a wall in the main quest and can’t advance until I play this dungeon :(((

  • MendoXen_Afa MendoXen (@MendoXen_Afa) reported

    @zlatkoty @playnewworld I dont think adding a lot more capacity without making the actual map bigger would bring other annoying issues the game. We are already fighting for materials as it is. In my opinion that is a reason why they dont want to increase the cap too much.

  • LokiTech3 Loki's Tech (@LokiTech3) reported

    @playnewworld @roqiCS Developer hate SEA... or maybe Amazon it self... The game still killing GPUs though and dev not fixing it... If problem was the GPUs, why there are no problem running another hundreds games with those GPUs

  • AlbinKw9 Albin Kärvestad (@AlbinKw9) reported

    @playnewworld @JohnBat64114021 FIX THE FKN LAG IN DUNGEOS!

  • Fearless_Ferret Ferret (@Fearless_Ferret) reported

    @WhoaFlyingChair @playnewworld The queue times are stupid BECAUSE of AFK timeout ********. Server cap increase would make the game unplayable due to major lag, we already see some of this in chat lag now.

  • Lioris_13 Just call me Lio (@Lioris_13) reported

    @playnewworld Hey guys, have you worked with Steam to extend the refund policy? Really poor server issues are making it pointless to even have the game for people with jobs & families

  • joerose1010 Joe Rose (@joerose1010) reported

    @playnewworld You are simply putting a band aid on the problem. Sure, punish players that try and cheat AFK. But the real problem is 2-4 hour wait just to get in and play. Who the hell has time for that? Fix the REAL problem. Adding more servers wont help those that already have capacity.

  • Skeechz Skeech (@Skeechz) reported

    @playnewworld Are you going to fix the dungeon lag or shall I quit the game already?