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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Sign in (67%)
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Online Play (33%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 St. Catharines |
Sign in | |
 Hamburg |
Online Play | |
 Bologna |
Sign in | |
| Darmstadt |
Sign in | |
 Sydney |
Online Play | |
 Saint-Martin-des-Champs |
Glitches |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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Lucas
(@BalloVoojoo) reported
@delima_hc @playnewworld Yeah! get away all that useless server... Then when queues and lag strikes, don't foret to come here to complain. Your first online game ever? It is called to be proactive.
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Tones
(@PudimGostosoDLC) reported
@playnewworld no delays now right? for the love of god do not postpone this game, if you find error fix it with the game already running like any other mmorpg.
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Kaydin910
(@Kaydin910) reported
@playnewworld server list more than 24 hours before release? I keep on asking, and will keep on asking until I get a reply. This shouldnt be too hard of an issue for even the media team to touch base with the devs and get an answer... Yall are def too out of touch...
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Gack NSDW
(@Gackalicious) reported
@playnewworld I am having trouble finding the New world discord can I get a link please.
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Big_B2K
(@B2kBig) reported
@DefogoPlayOn @Scoutzknifez @playnewworld I'm going it's all drive related, if not I'll be a definitely unhappy camper. Shouldn't be any logical reason that a 6900XT can't run the game without issue. Sadly their tech team left me hanging without answers for a solution in the last CBT
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Odoq
(@TAW_Odoq) reported
@joaovbelchi @kelticfury @playnewworld they must have already played in the beta, or they wouldnt know that information, so they made up their minds whether or not to buy the game from beta experience... doesnt seem like that big of an issue if they still bought the game...
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Adam
(@Adams__Bad) reported
@playnewworld okay, PLEASE can I have early access! I am so bored! This is the gaming equivalent of giving me a drug, then taking it away from me... don't be that way man, give me my fix <3 PLEASE <3
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Scurah
(@Scurah1) reported
@JustARa63312556 @playnewworld @draxthos When you are 1 week away from release, you should have this info readily available, and easy to find for people. Not that customer service is responsible ofcourse, but the studio should share this info by now. If its 28th at 23:59, then i want to arrange the next day off instead
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Rixio Alvarado
(@rixiorx) reported
@playnewworld The problem with rtx 3090 it’s fixed?
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ken nunn
(@kennunn7) reported
@HossamM82672257 @playnewworld That is a question they need to answer I don't know what their problem is
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joao vitor 🥶
(@joaovbelchi) reported
@kelticfury @TAW_Odoq @playnewworld Exactly. And its so ridiculously easy to fix. And why tf is he all defensive, is he jeff bezos????????
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ken nunn
(@kennunn7) reported
@playnewworld Do you answer any of your paying customers questions or is this just free advertising. Is this the sample of the customer service to come?
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charlie
(@iamnotcj) reported
@WithJimbo @playnewworld If they delay now they’ll be in heaps of trouble. Ppl will be so angry. If they were to delay they they would have to have done it a few days after open beta ended. Which I thought they were gunna delay too, now it’s too late to delay.
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Big_B2K
(@B2kBig) reported
@DefogoPlayOn @Scoutzknifez @playnewworld I'm hoping it's all driver related, if not I'll definitely be an unhappy camper. Shouldn't be any logical reason that a 6900XT can't run the game without issue. Sadly their tech team left me hanging without answers for a solution in the last CBT
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Grey.
(@EntityGrey) reported
@CryptoAnon6 @Kidkidd92 @playnewworld Yeah, a lot of people can't, it'd be an easy fix to just have people choose where they want to spawn
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ⓒⓗⓐⓢⓔ
(@ElKickYourAss) reported
@playnewworld any updates regarding 3090 gpu issues?
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Aleksandar K
(@Daiin9) reported
@playnewworld I know it's not official, however I was told by the staff at @Boosteroid_main that the game will be available to play in their service. Was just wondering if this is something I can face a penalty for? Thank you.
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Jordan 👹
(@Wordanjebber) reported
@Kidkidd92 @playnewworld Yeah I get that. Like I said I’m just giving people a way to do it in case they don’t do anything about the issue.
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Leon Seifers, PhD
(@LeonSeifers) reported
@KingVigors @playnewworld They're probably predicting a huge rush at launch and will scale back when needed? Idk. They definitely didn't have enough for a prior test but the issue is everyone will flock to the streamer server.
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Josh Alan
(@RabidGG_) reported
@supertesla19 @playnewworld Then create a proper attack and don't use a completely unrelated issue isolated to EVGA cards with bad soldering. You just look like a fool. Hate amazon all you want, but your argument is flawed from it's core.
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Bunzaga
(@BUnzaga) reported
@playnewworld How can I report an issue I discovered from open beta? It is relating to how the int and focus gems all give the same amount of elemental damage, while reducing the base damage as the tiers go up. So essentially, the tier 2 gems are more powerful than the tier 5.
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𝐓𝐡𝐞 𝐖𝐚𝐫 𝐁𝐨𝐚𝐫𝐝
(@TheWarBoard) reported
@vacolts18 @playnewworld They were posted on Reddit by u/PerForm71. I believe some have been removed to be edited for grammatical errors.
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Dan
(@Vaeroth) reported
@TheMadRambo @playnewworld lol Twitter is not keeping up with everything going on. It's telling me I had only 2 responses on to reply. lol Silly Twitter. I'll check this out when not working too. >.>
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𝗕𝗛𝗔𝗥𝗞𝗔𝗡
(@Bharkan26) reported
@playnewworld @iluminatethesky Kinda me. I’m excited to dig into a new mmo. It have some problems and things that needs to be fixed, sure. But I’m really excited still!
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Magnolia🌺✍
(@magnolia3169) reported
@AstronsNFT @playnewworld I play solo...I didn't put in all that many hours because I got frustrated. I never managed to get to either of those. I realize this is no issue for most players...although I've heard lots of folks using current travel successfully also beg for mounts.
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ken nunn
(@kennunn7) reported
@playnewworld @seePyou What good customer service
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Noctacular
(@NocWolfpack) reported
@Zedth0ugh @mistermfmike @playnewworld I played on the NA server for the last 2 Betas and had no problems. I'm central 💯
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GuardianAngelz
(@0GuardianAngelz) reported
@playnewworld 8 days to go..... first world problems waiting for new world... nothing else matters...
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Jordan Giangiulio
(@RealJordanFlys) reported
@playnewworld Are we going to be able to pre-download so we can sign in as soon as the servers go live?
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DarthxGaming
(@DarthxG) reported
@playnewworld Been patiently waiting for this game... but a server lis, and the random spawns for afriends is also annoying is there anyway we get that tix or has it been fix