New World

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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.

Problems in the last 24 hours

The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

New World Outage Chart 11/13/2025 07:00

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Most Reported Problems

The following are the most recent problems reported by New World users through our website.

  1. Sign in (80%)

    Sign in (80%)

  2. Online Play (7%)

    Online Play (7%)

  3. Glitches (7%)

    Glitches (7%)

  4. Game Crash (7%)

    Game Crash (7%)

Live Outage Map

The most recent New World outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
FranceNîmes Sign in
FranceSaintes Sign in
United KingdomPorth Sign in
GermanyAßlar Sign in
GermanyAnnaberg-Buchholz Sign in
FranceVagney Glitches
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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New World Issues Reports

Latest outage, problems and issue reports in social media:

  • realkevoconner Kevoconner (@realkevoconner) reported

    @playnewworld Wtf fix the que

  • HoldsworthPeter Peter Holdsworth (@HoldsworthPeter) reported

    @playnewworld @FelixScollen You should be ashamed of this launch you new exactly how many pre sales you had and you have plauers sat hrs waiting to get into a game they paid for diabolucal customer service but whats New from Amazom

  • TRKyle89 TRKyle (@TRKyle89) reported

    @playnewworld MIDGUARD server is just too full, my friend waiting since 7am launch after dc and server maintainance.. fix your god damn server, increase it.

  • ThePyromancer Iggy The Incubus (PNG vtuber) (@ThePyromancer) reported

    @TsubasaOguri @playnewworld @FelixScollen If anything, this kinda shite makes you wonder at the quality of that service they're selling.

  • PSZ___ Michał (@PSZ___) reported

    @playnewworld Why are there no mechanisms in place to prevent the loss of queue space when game crash or smth similar happen?

  • AlejandroZh_ Azul eléctrico (@AlejandroZh_) reported

    @playnewworld you said in beta you will learn for the release…now is the release and same problem again

  • Olurrolurrr Olurolur (@Olurrolurrr) reported

    @playnewworld FIX EU

  • DanG26906462 DanG (@DanG26906462) reported

    @TechniqTV @playnewworld first AGS should fix the server cap and queues before the sh it promo givaway of more keys! so anying!

  • gUdU_Oficial gUdUoficial (@gUdU_Oficial) reported

    @playnewworld @playnewworld have problem mine username has been used, serious? My nickname i used all betas and now is faill, what is the problem yours? gUdU is my nickname ever , and never others games used this, its so fail amazon

  • Snido757 Snido (@Snido757) reported

    @itsjymmi @playnewworld @bgaffney67 No one blamed streamers fanboi...They can't fix the fact that Amazon made idiotic server cap and number decisions. But lying to us that their preferred guys didn't get preferred access is dumb. They own twitch, it would look even worse if every streamer on there was in queues.

  • Jimmy70637423 Jimmy (@Jimmy70637423) reported

    @playnewworld Pray your internet and PC never disconnect as you won't be playing for another week with these queues

  • SteelCSon1 SteelCSon (@SteelCSon1) reported

    @playnewworld idk if this is a glitch or not but I've tried to use my key at amrine and it kicks me out of the game... I thought this might have been a freak accident but after asking a mate that used his key. Same thing happened to him too. Please help... IGN: SteelC Server: Nav

  • BEARD_PVRIS BlackBeard (@BEARD_PVRIS) reported

    @playnewworld fix the queues please

  • DemoiselleFPS Demoiselle__ (@DemoiselleFPS) reported

    @playnewworld oh great i'm 1200 queues servers is crash i'm return 14746 queues. Great i'm fun !....

  • hi1mikaangenc Kaan Genç (@hi1mikaangenc) reported

    @playnewworld In 48 hours you should find a fix about this queue and server issues.

  • Ichigo2513Uk Ichigo2513 (@Ichigo2513Uk) reported

    @playnewworld Waited in Queue of 4k got to last 100 it login errored me so had to requeue oh LOOK 4.5k now -.-

  • CryptoStraya Andrew C (@CryptoStraya) reported

    @playnewworld fix the "starting area queue" bug

  • StevenTBarronak Steven (@StevenTBarronak) reported

    @playnewworld Fix the godamn 5 hour queues on EU servers you are *************** now

  • thimiosGR7 ThimiosGR (@thimiosGR7) reported

    @playnewworld Fix EU servers....... We cant playyyyyyyyyyyyyyyyy

  • RaenofGod Raen (@RaenofGod) reported

    @playnewworld Enjoy your queue time, then connection error, then more queue time!

  • CryptoEgemen Egemen (@CryptoEgemen) reported

    @playnewworld This release is the worst among all other MMO's how can you not know the amount of players that will login in to the game at launch and adjust the server cap and server numbers accordingly?

  • Ringod123 Paul Ring (@Ringod123) reported

    @playnewworld FIX EU SERVERS! ASGARD EU STARTING AREA QUEUE DOES NOT GO DOWN!!!!

  • OsiRegimeGaming OsiRegime (@OsiRegimeGaming) reported

    @playnewworld How can I fix the bug where I cannot interact with anything ? Basically "E" on the keyboard doesn't work. This started to happen after first patch btw

  • lazyscreamer Laziest Screamer Ever (@lazyscreamer) reported

    @Porcupine111 @playnewworld .... queue system is login tho and yes it's because no one is leaving the game so you don't have an open space i feel ya i couldn't even get it while my friends are all playing i'm in 4000 queue so i gave up gonna play in a day or so **** it

  • SteelCSon1 SteelCSon (@SteelCSon1) reported

    @playnewworld idk if this is a glitch or not but I've tried to use my key at amrine and it kicks me out of the game... I thought this might have been a freak accident but after asking a mate that used his key. Same thing happened to him too. Please help... IGN: SteelC Server: Nav

  • padmiranda96 pedrinho (@padmiranda96) reported

    @playnewworld please fix the bug with players taking no damage

  • Ichigo2513Uk Ichigo2513 (@Ichigo2513Uk) reported

    @playnewworld Waited in Queue of 4k got to last 100 it login errored me so had to requeue oh LOOK 4.5k now -.-

  • mikedude11 Michael (@mikedude11) reported

    @playnewworld was #1 in queue then got hit with failed to login, rejoin queue. Now I sent back to queue... seriously??

  • DanG26906462 DanG (@DanG26906462) reported

    @TechniqTV @playnewworld first AGS should fix the server cap and queues before the sh it promo givaway of more keys! so anying!

  • Ichigo2513Uk Ichigo2513 (@Ichigo2513Uk) reported

    @playnewworld Waited in Queue of 4k got to last 100 it login errored me so had to requeue oh LOOK 4.5k now -.-