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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Online Play (50%)
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Sign in (25%)
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Game Crash (25%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 La Broque |
Game Crash | |
 Seattle |
Sign in | |
 Ahnatal |
Online Play | |
 Bologna |
Online Play | |
 Rosario |
Online Play | |
 Bern |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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Lv1 Magikarp
(@Ryant70) reported
@playnewworld Your queue system doesn't even work without throwing constant errors. This was happening in beta, you learnt nothing.
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Afro
(@Afro46004926) reported
@playnewworld fix your retarded loggin connection
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Ryan Gibbs
(@RyanCGibbs1) reported
@captain_kronk @playnewworld Don't click play again after getting kicked out of the queue... Just click okay to the error message and wait, you will be out back in your same position in queue
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Alex Kalogeropoulos
(@AkalStation) reported
@buttersworh @playnewworld @Chadesh I feel like most people sitting in a 3-5 hour queue would be OK with it being harder to gather resources as a sacrifice in order to play. This would probably be a non-issue as players spread out into higher level zones.
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Rebecca Jade Simpson
(@RebeccaJade96) reported
@playnewworld My character has disappeared and all worlds gone, is there a server issue?
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Craig Nelson
(@notcraignelson) reported
@playnewworld world servers down? my chars are gone, i cant login, if i do, i get bounced in and out of the queues. CMON @amazongames #NewWorld
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yigitemekli
(@yigitemekli) reported
@playnewworld Being at the 1st place yo join the game. The moment when you happy to enter the server you see that there is an error 😡. Fix this @playnewworld #NewWorldMMO
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Puzzle
(@Puzzle481) reported
@playnewworld Please address your connection errors, its bad enough to have to sit in a 3000 person queue but i actually have to stand there and guard it since it keeps disconnecting me every 30 seconds today and i dont want to lose my spot
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Vysian
(@Vysian2077) reported
@maediocre @playnewworld I was on the fence with NW unsure it had enough content I enjoy to keep me entertained. Hearing all the queue, dc, crash & ritualistic burning of folks graphics cards has convinced me I made the right choice not buying it. Though I'm sorry for those experiencing all this crap! 😟
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Qzzz
(@Qzzz84) reported
@playnewworld New servers dont solve problems.
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eastuto
(@eastuto) reported
Maybe @playnewworld should switch to a bigger cloud service providers to help fix their issues oh wait
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rami ahmad
(@ramiahm16059304) reported
@playnewworld i was in queue 200 and got toomanylogin error , i will lose my mind i swear ...fix it i beg you
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ssdn
(@isdnxd) reported
@Chadesh @playnewworld There is many more tricks to avoid that so you won't help by changing the code. You also won't help by pointing at other people. The problem are servers and it's up to developers to quickly fix that. They could put more effort into that than skins or banning "toxic" ppl
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LJP
(@LJPaxton) reported
@playnewworld is the EU Central login server down just now?
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🇬🇧 Sleepyjoegaming🖱️Twitch🖱
(@sleepyjoegaming) reported
@BobbyBraveRL @playnewworld Need another 6 in case you disconnect
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ThatDutchGeek
(@ThatDutchGeek_) reported
One day we'll be able to queue for @playnewworld without error's booting us out of queue...One day...
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kyro pickett
(@PickettKyro) reported
@yannickbch @playnewworld Maybe find the time to fix your current game instead bud
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Rory
(@Roidy69) reported
@playnewworld I seem to not be able to play your game since buying it...I logged in for a while yesterday before being kicked and now I have the @ mm_loginservices_internalservererrorexception error. Please help?
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🔞Evinnia🔞
(@evinniaa) reported
@playnewworld Fix your game please.
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kill_to_kill
(@kill_to_kill) reported
@playnewworld fix ur shity servers please
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Eaglestrike
(@Sireaglestrike) reported
@takauri25 @Skimatik_Gaming @playnewworld Literally every MMO launch, and usually their expansion packs, have long queue times/server issues. It's almost amazing that every time it happens you find people acting like this is an unheard of offense.
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Onnlyy
(@LeonWanTu) reported
@FreebsTV @playnewworld @WcWillow Warzone is so in the bin, New World has been so u real despite server issues! Ive clocked 38 hours already
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Afro
(@Afro46004926) reported
@playnewworld fix your connection error its unplayable
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Georgio
(@Greeky_) reported
@playnewworld fix your ques for hades please, que for 3 hours I get a internal error on the game and the que resets so fun.
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capitan329
(@matte329) reported
@playnewworld How hard can it be? you legit own netflix wich have over million's of users, and still you can't fix server spaces for you're flagship game... honeslty. If you really want to make this game great.. atleast make people able to swap servers with their characters.
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Nlvez93
(@nlvez93) reported
@playnewworld Why does my charachter keeps dissapearing in login screen, and removing me out of Qeue. Woke up early, now i have to start all over IF i can log back in because i don't see my charachter anymore..
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FangoFett
(@ElTony1620) reported
@playnewworld That wont help, people join servers for reasons. -play with friends -Because of a Youtuber/streamers -and idk what could be another reason The point is that it will be hard to fix this. Because right now i dont want to play on another server in the server i am.
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DirectDash
(@DirectDash1) reported
@playnewworld Can we fix the queue position issue where the game kicks you from the queue and I am then put to the back of line. Waited 4 hours to get near the front only to get kicked and put to the back again.
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Cargiox
(@Dav1deBaller1n1) reported
@playnewworld Can we please have an update on the login errors? I understand that we may experience long waiting times, but it's unacceptable that we get kicked out of the queue when only 200 positions are left. My character is not even loading on the server selection screen.
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Afro
(@Afro46004926) reported
@playnewworld i want my charcter back, fix your worthless game, amazon FIX the game within today or your game isn't gonna be worth a damn thing