New World

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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.

Problems in the last 24 hours

The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

New World Outage Chart 03/28/2024 10:15

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Most Reported Problems

The following are the most recent problems reported by New World users through our website.

  1. Sign in (50%)

    Sign in (50%)

  2. Online Play (50%)

    Online Play (50%)

Live Outage Map

The most recent New World outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
GermanyHamburg Online Play
ItalyBologna Sign in
GermanyDarmstadt Sign in
AustraliaSydney Online Play
FranceSaint-Martin-des-Champs Glitches
AustriaVillach Glitches
Map Full Outage Map

Community Discussion

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New World Issues Reports

Latest outage, problems and issue reports in social media:

  • Asmus191106 Asmus (@Asmus191106) reported

    @playnewworld hey new world can you please make it so then you leave a server you have a period of time to join agian with our being in the queue so if your game crash or you are stuck some where you dont have to leave and wait an 1 hour to play again. That will make the game so much better.

  • Ayo_ItzRed Redz (@Ayo_ItzRed) reported

    @forensicMKE @R6_AueR @playnewworld Make it 100….STILL not the problem here lol

  • r_piece_ PieceR (@r_piece_) reported

    @playnewworld Then, my some random game error and I'm getting disconnected while on 300 position. Or my RTX 3090 Aorus Xtreme dies instantly. When I finally get into game, I need to afk before I finish IRL stuff and I'm able to play. Get your stuff together first. Such an electricity waste!!

  • RZethL Robin (@RZethL) reported

    @playnewworld As mentioned in another comment. For the love of god, add a slot reservation for atleast 5 minutes or something for all the disconnections. There's nothing worse than getting a random crash while playing only to then sit in queue for another 4-6 hours.

  • ecl1pzl #Werc ecl1pzl (@ecl1pzl) reported

    @playnewworld fix you severs and queue times plz #depression

  • UXLevelUp WarMonkeyPlays (@UXLevelUp) reported

    @WhoaFlyingChair @playnewworld Like 5% to 10% of the population on my server is afk moving. You're a part of the problem.

  • Its_Bogz BOGZ (@Its_Bogz) reported

    @WhoaFlyingChair @playnewworld The problem is not world size. You should be able to hop worlds. Then take part in faction jobs there. Hopping out of your home world would put you in the same faction but not part of a company in that world. This would solve so many issues

  • xalonen Kauri (@xalonen) reported

    @SonicSoFast @playnewworld It is irrelevant whether it is 100 or 1000. The point is that every last one of them make the queue longer. They aren't doing anything in the game so there is no reason for them to be in. It is a quick fix to kick em out while working the real fix of increasing capacity.

  • somewutdamaged Ricky Mcevers (@somewutdamaged) reported

    @WhoaFlyingChair @playnewworld This fix will also help the Que times, obviously

  • Dayodii_ Dayodii (@Dayodii_) reported

    @Ringod123 @playnewworld Except now it’s other manufacturers cards as well namely Gigabyte this time. Not to mention older generation cards being blown by the game. I’m not saying playing will 100% kill everyone’s hardware because that won’t be the case. But the problem is real and can’t be ignored

  • SlasherV13 Robert (@SlasherV13) reported

    @playnewworld has been a great time. I'm ready for these server transfers so that I can join up with all my other friends. My biggest complaint is that it seems like after the starting areas they decided voicing the quest dialogue was too much trouble.

  • alexrawdriguez alex rodriguez (@alexrawdriguez) reported

    @playnewworld Is there any plan to resolve the issue going on with graphic cards while playing new world? I’m really enjoying this game but am scared to continue playing until something is done.

  • rusblake Russ (@rusblake) reported from Hillingdon, England

    @playnewworld game hit an error crashed. Now I have to queue. An hour ago I was 1376 I’m now 1133. Waiting to login to play a game in MY spare time that I’ve paid for, for more than 5mins is bad. But this is a whole new level. You guys have a brilliant game/servers caps are bad.

  • Tay2001 Stefano Robertino (@Tay2001) reported

    @djtickle @playnewworld Its a but daft, but the queues do seem to be less now, not quite the 25k waiting plus 2k already in the server issues when we started…sad that there was almost as many people waiting to get on to a server than there was spaces, some 150k at one point.

  • DippyDolphin_ DippyDolphinTV (@DippyDolphin_) reported

    @ChadRails @playnewworld hopefully this gets enough traction so theyll fix it man. were literally about to lose our territory in 30 minutes to 5 guys. its bs

  • Dayodii_ Dayodii (@Dayodii_) reported

    @Ringod123 @playnewworld So if a venue hosting a NASCAR race randomly had a speed bump that randomly popped up and caused a few cars running at 100% to spin out and crash. It would still be the cars fault for not being able to take this variable that shouldn’t be there?

  • JackDon0 Jack Donovan (@JackDon0) reported

    @sonii @playnewworld I feel sorry for the streamers getting mass-reported sniped by the goons behind chat. They need to fix this asap fr

  • lazygam92034294 bootcamp4me (@lazygam92034294) reported

    @playnewworld what people cant seem to comprehend is that you being afk is what is increasing the queue. The queue is not a server problem it is a player behavior issue. A 10-15 min afk timer is more than enough to get a snack or use bathroom. Stop complaining you ppl do this with every mmo

  • hrfleet Hannahfleet (@hrfleet) reported

    @playnewworld Yep, lag detected, kicked out. Queue position 452... thanks

  • AlexTravieso7 Alex travieso (@AlexTravieso7) reported

    @playnewworld Can we get a new feature for the auto ban mechanic? You have entire companies mass reporting other company leaders before wars to give them an edge and it’s working swimmingly because you do not review these bans and instead just issue a 24 hour ban

  • Alvaro022017 Alvaro (@Alvaro022017) reported

    @playnewworld @playnewworld everyday at the same time 18:38 CET i get a fatal error 6 days in a row , then had to wait 4 hours, missed the fun at wars! Ultra ridiculous 30hrs of game play lost in a queue

  • Its_Bogz BOGZ (@Its_Bogz) reported

    @playnewworld You would still be a part of your faction but only a part of the company when in your home world. You would only be able to be a part of 1 company regardless of what world you were in… I swear this would fix most issues…

  • FurySFX FurySFX (@FurySFX) reported

    @playnewworld I would just love not to get booted from Queue 1-2X a day. Love coming back to my pc after waiting hours to see that the login failed or join failed 🙃 EVERY. DAY. Any progress on this issue?

  • EschLeroy Leroy van esch (@EschLeroy) reported

    @playnewworld Can you plz fix the bug that people cant join war because they keep teleporting to the town? Realy nice that this bug is still in after all testing.

  • MitchellRossman Hypocrites Son (@MitchellRossman) reported

    @TheDanimalUK @playnewworld Exactly. So many quests were skipped bc there wasn’t enough mobs for the limited number of people on the server. You double the size & now you’ve got other problems that also have to be fixed Whereas if people were willing to use the server transfer, all the problems are fixed

  • fenixfow Felix Beatnuts (@fenixfow) reported

    @playnewworld I thought the log in prob was solved. Wasnt fun to wait till I was around 50 and had an error + no I had no chance to go back to my old place like it was befor you updated this. GJ my sunday is ruined

  • Crux_GG Crux (@Crux_GG) reported

    @playnewworld There are a lot of people getting "Lag Detected" for no reason from our ends. Litterally can't play the game for 5 min without lagging out and having to reconnect and wait from last place in queue again... not a fun experience. Please look in to this.

  • Its_Bogz BOGZ (@Its_Bogz) reported

    @playnewworld You would still be a part of your faction but only a part of the company when in your home world. You would only be able to be a part of 1 company regardless of what world you were in… I swear this would fix most issues…

  • PolaHype PolaHype (@PolaHype) reported

    @playnewworld understandable that there were a maximum of two thousand people on 1 server. But now it is inconceivable that it is an existing problem that when one wants to relax and play then one cannot because he is waiting more than he can play.

  • Riotgear66 Riotgear66 (@Riotgear66) reported

    @J_Ole_Anderson @playnewworld We ran it last night and did not have a lag issue. We were also playing off peek hours. I wonder if that was the difference.