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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Sign in (80%)
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Online Play (7%)
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Glitches (7%)
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Game Crash (7%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Nîmes |
Sign in | |
| Saintes |
Sign in | |
 Porth |
Sign in | |
 Aßlar |
Sign in | |
| Annaberg-Buchholz |
Sign in | |
| Vagney |
Glitches |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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LevelUpLive
(@LevelUpRob) reported
@ColesyGaming @playnewworld I'm wondering if it's certain cards , I've seen plenty of people using them with no issues. But I can completely understand why people would be in no rush to risk it
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Charles
(@ITXElite) reported
@JayzTwoCents @playnewworld needs to fix this issue it a amazing game but not worth the risk
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Tim Jessberger
(@tjessberger) reported
@playnewworld I think you may have meant to disable the starting area queue on worlds where new character creation is disabled. Established players are being put in a "starting area queue" that does not move, if they log out near the starting area. Only fix is character delete.
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Hershey Sayas
(@XClearSightX) reported
@Cup_of_Joe904 @playnewworld The game seems to be ok logging in Isn't the issue for me. It's not the game's fault that it's so popular right now and that people are playing it. And it was expected to have huge traffic so suck it up and just Que up. @playnewworld keep up the funny ****!!!
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Eraxy
(@eraxyexrs) reported
@playnewworld hey @playnewworld CAN U FIX YOUR GAME>? i stay in que 5 hours and then when i finaly login in game after one min i have LAG DETECTED. And dropped to que again to 2.5k? can u fix your reconect system ??? i am payed full price for what?
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***** ******
(@pebbs_uk) reported
@playnewworld When are you unlocking servers? so i can play with my freinds... And why is ****** a banned name? I have used my name for 20 years with ZERO issues.
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Fredrik J. Haugen
(@fredrikjhaugen) reported
@playnewworld Please implement a feature to remember your place in queue... Got error message now, after 5 hours in queue, and now I am just stuck on character screen for 40 minutes.
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NiterFx
(@Niterfx) reported
@playnewworld @LemmyBravo AFK players exist because of the ridiculous long queues. So the fix is not kicking afk player, is fixing the queues. If i leave for 10 minutes to do my stuff then ill have to wait 2 hours to start playing again.
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Krotha
(@Krotha_) reported
Getting back to back disconnects on El Dorado. Lag Detected message. What's the word @playnewworld ?
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tintin eriksson
(@kokbiel) reported
@playnewworld I would love to provide screenshots, but it would be so hard to choose wich one of all the screenshots saying "LAG DETECTED" I would send.
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Stephen McHugh
(@longshotmagoo) reported
@playnewworld can you please for the love of all things add a disconnect protection into the queue system. I get random internet restarts and have lost several hours of my life in queues because i then have to join at the back of the queue again even though i was in and playing :(
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Alvaro
(@Alvaro022017) reported
@playnewworld I think is ridiculous there should be some sort of crash protection, 3 days in a row got a crash at exact same time fatal error and have queue for 4 hours in 2 occasions i think that is unacceptable, especially since is supposed to be an "MMO" maybe increase by 1k might help!!!
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Miracleshot
(@MiracleshotGame) reported
@playnewworld I got disconnected from game crash so I went to load back up and now when I hit play button it just idles and never connects to server. Is this server issue because I have had no connection issues till now.
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TerribleTrebor
(@TerribleTrebor) reported
@playnewworld Love the game, BUT... Would be Nice if you could fix the "Lag detected". Kicks me out and into que, I que for 30 min (longer later on the day), i get in, play for 10 min and then repeat. Unplayable.
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Lazarus
(@LazarusHorror) reported
@WheaT0ast @playnewworld Need to fix Zane
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Darth Chillash
(@DarthChillash) reported
@playnewworld do you have a plan on how to make us not wait to get into the game? I have a Bifrost character and it takes about 5-6 hours to get in. Is it possible to increase player count per server? Adding new servers doesn't feel like a fix for players who are already playing.
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THE Chopper
(@IM_The_Chopper) reported
Finally get on early enough to beat the que and have time to play for hours but half way through stream @playnewworld took the server down for maintenance 🙃 Oh yeah and it was the only server down for maintenance. Sick...
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RetroViking -IndieGame Promo-
(@retrov1king) reported
@playnewworld You seriously need to fix this queue issue. Spending 3 hours to get in is ******* ridiculous.
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Secret_Senshi_
(@secretsenshi_) reported
@playnewworld Just glad to see you guys are working on fixes rather than ignoring the issues
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Michael Bennett
(@Rokente) reported
@playnewworld The issue isn't afk players. Once servers allow someone to get in without a stupid long que things will go smoother. Who wants to wait 6 hours when they need to run a errands IRL that may take 40 mins or less. It's almost 2022 server issues should be a thing in the past.
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Arnie
(@3ncode) reported
@playnewworld please, please, please sort out queue disconnect/crash protection. I've worked all day preparing for a war only to crash before the start and end up in a 3 hour queue (after going through a 3 hour queue to play!).
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Ghrimmzy
(@Ghrimmzy) reported
@playnewworld Holy lag city…hardlined in and I’m getting mad lag spots…👎
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Hackman
(@HackmanWow) reported
@playnewworld @AsianGirafffe Incredible empathy towards the playerbase getting routinely bent over by the disconnection issues. Implementing a disconnection grace period and preventing AFK auto runners should be key. Most server queues are a bi-product of this. Or employ GMs to kick them
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Matthew Eckert
(@Irregular_Matt) reported
@playnewworld Great, so we know how long we have to wait before we get in line.. How about address the problem rather than telling us how long the line is.
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Eraxy
(@eraxyexrs) reported
hey @playnewworld CAN U FIX YOUR GAME>? i stay in que 5 hours and then when i finaly login in game after one min i have LAG DETECTED. And dropped to que again to 2.5k? can u fix your reconect system ??? i am payed full price for what?
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Vossy
(@LeVossy) reported
@playnewworld Hey guys, just a quick question. I'am stuck at queueposition #26 after having a disconnect (sadly) now this position doesn't move at all, even after waiting for like 20min i restartet everything from steam to the whole pc. - Still Queue #26, am i bugged out?
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Kast
(@Kasteros) reported
@playnewworld @Lifeisgugu1 I guess untill you fix queue issues so... forever?
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Callum Robinson
(@Noxzyy) reported
@ActnFly @getvindictive @playnewworld It's something to do with 3090's it's a hardware issue with a solder joint seperating watched a vid on it the other day
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AS-3D Druck
(@AS3Ddruck) reported
@playnewworld Why are you wasting time to show how awfull you planed this out instead of fixing the Problem. Just allow 20 000 People on 1 Server with 3-4 Instances instead of 2000. This Game is about to fail in a few Weeks (long therm) And add Region Block
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Thor
(@filthysnowman) reported
@playnewworld Implement some sort of disconnect protection so someone that got disconnected for 15s - 1 minute doesn't get penalized by having to wait in a 3 hour + que to play with their friends again.