New World

Is New World down?

No problems detected

If you are having issues, please submit a report below.

New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.

Problems in the last 24 hours

The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

New World Outage Chart 09/18/2025 01:50

At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by New World users through our website.

  1. Online Play (50%)

    Online Play (50%)

  2. Sign in (25%)

    Sign in (25%)

  3. Game Crash (25%)

    Game Crash (25%)

Live Outage Map

The most recent New World outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
FranceLa Broque Game Crash
United StatesSeattle Sign in
GermanyAhnatal Online Play
ItalyBologna Online Play
ArgentinaRosario Online Play
SwitzerlandBern Sign in
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

New World Issues Reports

Latest outage, problems and issue reports in social media:

  • wisdomoverimpac Eddy D (@wisdomoverimpac) reported

    @playnewworld Can't wait to play. Tbh honest I would play a broken game right now.

  • Captain_Foopy Tiller C (@Captain_Foopy) reported

    @soulidarksoul @Caillard98 @playnewworld The problem is, they delayed the game a month to fix bugs and now its worse than it was in CB. Were not asking for a bug free game but we are asking for a game that feels ready.

  • mohsen30544879 mohsen (@mohsen30544879) reported

    @Caillard98 @Mudderhino @playnewworld with new updates every week. Note The game was run to test the server And there was no plan to solve the beta problems in 4 days So rest assured that on August 28 the problems will be completely solved

  • Pipopip11 Pipopip (@Pipopip11) reported

    @2Trixyy @Caillard98 @playnewworld Same, I lvled 3 different charas on 3 different servers to play with friends and I had a blast every time, I'm a pve guy so the only issues I had were the audio issues and the standard AI retreating bug out, things that can be ignored doesn't affect much.

  • dabszy Dabzsy (@dabszy) reported

    @Jack_J0n3s @playnewworld not to mention you have no clue what you are talking about lol. i've been apart of the forums since alpha and the biggest concerns are bugs and gamebreaking issues. So you are absolutely waffling rubbish.

  • CochraneAdam Adam cochrane (@CochraneAdam) reported

    @playnewworld Here come the "there's issues" "delay it" literally issues with any game. Put the big boy pants on and get grinding

  • imjohnlol69 john (@imjohnlol69) reported

    @playnewworld is the microstuttering issue being looked into? can you also make it to reserve the character name *before* customization? any news on more char customization as well?

  • Genevacomplex Genevacomplex (@Genevacomplex) reported

    @mage_crow @OtakuTeddie @playnewworld Don't feel alone there were a lot of people experiencing the same issues, nm what the naysayers are talking about they just care about the release of the game and not other people.

  • mike_kre Mike Sutter (@mike_kre) reported

    @FflintGaming @akkeron3 @playnewworld I posted this on Facebook as a response to bug issues... I'm going to just paste it here..."First, there will always be bugs in the games. Not just this one but ALL of them and you know why...humans. We are not perfect by any stretch of the imagination and taking that a step...

  • Buzlighter5 Buzlighter (@Buzlighter5) reported

    @playnewworld Fix pls Gravity from Great Axe,when you get into it your character stuck and you cant move. On previous beta this skill works correctly

  • mohsen30544879 mohsen (@mohsen30544879) reported

    @Caillard98 @Mudderhino @playnewworld Many take leave for this date And if this game is delayed again, officially many will not play the game I personally do not play the game The game has been delayed many times and this is not a good sign They should make the game available to players and solve problems completely

  • Jaradis_SR Jaradis (@Jaradis_SR) reported

    @Caillard98 @playnewworld Other than the sound issue, and a couple times I couldn't attack monsters, I experienced no bugs at all. I've played released games with far more bugs than that, and they were good games. I saw zero reasons to delay launch.

  • mage_crow (rλphael); (@mage_crow) reported

    @IgorLinharesTt @lvckone @playnewworld experienced the same thing. FPS between 50-60 lagging like it was below 30 sometimes, a lot of stuttering

  • Genevacomplex Genevacomplex (@Genevacomplex) reported

    @mage_crow @OtakuTeddie @playnewworld Don't feel alone that were a lot of people experiencing the same issues, nm what the naysayers are talking about they just care about the release of the game and not other people.

  • Techington Techington (@Techington) reported

    @playnewworld Really want to be excited for this, but it still needs a lot of work. No reason that a 6900XT cannot run this game at Very high settings, especially with a way over Recommended spec system. Countless issues reported on the forums and Reddit. Needs a lot more work.

  • JonahVeil Jonah Veil (@JonahVeil) reported

    @playnewworld So we actually had a ton of fun on NW, massive improvements since the preview to the beta, but performance and a ton of bugs I hope they fix. But now I heard streamers potentially get whitelisted on queues...I feel bad for my community if we choose a overpop server.

  • ItsMillr Miller (@ItsMillr) reported

    @playnewworld Pls pls pls fix the company message of the day board so we can actually type links and stuff in there. Having some sort of audit log for who’s withdrawn x amount of $ when would also be a great, quick quality of life item for companies

  • ReaperPhilly506 Shane Phillips (@ReaperPhilly506) reported

    @playnewworld I'm so ready, but please dont delay again. Hope you guys fix the lag issues from the beta, and this game will be amazing day 1.

  • mohsen30544879 mohsen (@mohsen30544879) reported

    @playnewworld In the first step, I ask you, please, and I ask you not to think about delaying the game again This makes players very worried. Try to fix the game problems with weekly updates I am looking forward to the game on August 28

  • Sambei_Gaming Sambei_Gaming (@Sambei_Gaming) reported

    @playnewworld Im looking at all 1000+ of my games and i dont wanna play them i wanna play new world i need my fix soo bad

  • TheBabblingTwit The Babbling Twit (@TheBabblingTwit) reported

    @jdel_9 @Native_Zero @playnewworld Seems like a weird bug for you then. I had no problem getting credit for any of my kills. Only time I didn't is when I died, which seems intentional. Dying = you failed.

  • SavrickGaming Savrick (@SavrickGaming) reported

    @jdel_9 @Native_Zero @playnewworld 100% should fix, would be nice if same damage threshold as other mobs (15% contributed by group?). Also, same for killing players. Whoever seems to kill the player while they are downed seems to get the credit. Not really fair to those who did the work of putting em’ down!

  • LandaoB Leandro (@LandaoB) reported

    @playnewworld The NewWorld in-game scenery is beautiful but the character models look really similar to each other. The game play has issues. As a healer I was not getting credit for healing people when they were fighting a boss or a lot of adds. The chat system is too much and need work. 6/10

  • mohsen30544879 mohsen (@mohsen30544879) reported

    @Caillard98 @soulidarksoul @playnewworld Note The reason for opening the beta server was to test and improve the game servers, not to solve problems and bugs close beta! The game should run on August 28 and the problems will be fixed on a weekly basis with appropriate updates

  • SilvaMandy1 SilvaDaBarber (@SilvaMandy1) reported

    @ZekeGamerz @Synth_Gaming89 @playnewworld Zeke I played the last beta and I played this beta.....this beta was alot worst then the last one. I was fighting a mob and it was litterally teleporting and I couldn't even hit him and also major sound issues as well I didn't encounter any of this on the first run

  • jadedpublic Not Wallace 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@jadedpublic) reported

    @jdel_9 @Native_Zero @playnewworld I get some comfort knowing that It wasn't only our server that was camping that boss for ages and getting that issue lol

  • mage_crow (rλphael); (@mage_crow) reported

    @OtakuTeddie @playnewworld my problem is not with PvE content but performance, it got a bit better in this open beta but I still experienced so much stuttering while the fps was like 58-60

  • YennaLaDiabla Jenna Anderson (@YennaLaDiabla) reported

    @playnewworld Amazing that you guys had the test and no login, queue, or server stability issues. Never experienced an MMO that was able to deliver that out of the gates. 🙌

  • mohsen30544879 mohsen (@mohsen30544879) reported

    @playnewworld In the first step, I ask you, please, and I ask you not to think about delaying the game again This makes players very worried. Try to fix the game problems with weekly updates I am looking forward to the game on August 28

  • Joey_J07 Joel Leiva (@Joey_J07) reported

    @Techington @playnewworld I played with a ton of friends all weekend and no one mentioned issues except for the sound bug. I don’t consider that game breaking.