New World

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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.

Problems in the last 24 hours

The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

New World Outage Chart 03/29/2024 03:25

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Most Reported Problems

The following are the most recent problems reported by New World users through our website.

  1. Sign in (50%)

    Sign in (50%)

  2. Online Play (50%)

    Online Play (50%)

Live Outage Map

The most recent New World outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
GermanyHamburg Online Play
ItalyBologna Sign in
GermanyDarmstadt Sign in
AustraliaSydney Online Play
FranceSaint-Martin-des-Champs Glitches
AustriaVillach Glitches
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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New World Issues Reports

Latest outage, problems and issue reports in social media:

  • alejpeta アレハンドロ (@alejpeta) reported

    please @playnewworld FIX the achivements!

  • chewyy_23 Joey (@chewyy_23) reported

    Hey @playnewworld Seems to be a bug with cooking and Sausages A homie is having issues and its turning travel rations into light rations Tweeting this to you as he doesn't have a twitter. Can you fix this?

  • Lyrcmck Jon (@Lyrcmck) reported

    @smoresandoreos @NWCompendium @playnewworld Kicking 100 people who are AFKing is not going to change the fact a lot of these servers have queues upwards of 700 people. Those 100 people will only rejoin the queue increasing it again. Fundamentally the issue is server capacity

  • Omer_F_Goncu Ömer Faruk Göncü (@Omer_F_Goncu) reported

    There is a lot of lag at dungeons in Duat server. This problem persists for 4-5 days. Please fix this issue. @playnewworld

  • JustARa63312556 JustARandomAccount (@JustARa63312556) reported

    @playnewworld this is unbearable to play. I waited for 2 and a half hours in queue, I start playing, I get a disconnect after 15 minutes at most, I don't get a few min window to get back in, instead, 2k queue now... How long until the transfer tool is ready?

  • ItsjustLurker KG (@ItsjustLurker) reported

    @MiltonTPike1 @playnewworld Just say you've spent most of that time in queue, problem solved!

  • agentaled Aled Thomas (@agentaled) reported

    @playnewworld Stop retweeting streamers, and get the queues sorted. "Failed to join login queue" is wasting people's time, hours and hours at a time. PLEASE sort it out.

  • TheReal_Pino The Wolf of Call St (@TheReal_Pino) reported

    @playnewworld it would be nice if you all made a public acknowledgement in regards to several users dealing with crashing issues, people are paying $40 for a game they cannot play, with no acknowledgement from the development team. It’s concerning

  • whiskeytango611 Devin (@whiskeytango611) reported

    @playnewworld @BashFrost Any comment/progress on server lag/desync? Many servers reporting unplayable lag, Armine is impossible to complete because of it.

  • ShoniMoore Shoni Moore (@ShoniMoore) reported

    @playnewworld It's been a while since you've updated the player base. Are we going to hear anything about the transfers and even in game exploits being used. The exploits are game breaking and devs haven't even told us they are aware of the issue.

  • KalezAoC Kalez (@KalezAoC) reported

    @playnewworld we have some questions…. Why is there no grace period for when your game crashes? There are so many bugs that cause these issues. When can we expect some bug fixes? The list of issues is getting out of control and all you have done is fix half a afk fix.

  • Alvaro022017 Alvaro (@Alvaro022017) reported

    @playnewworld my game crashes everyday at the same time and I get s fatal error everyday 18:30 to 18:40 CET , I wonder if something goes on server side at that time that causes the fatal error, after that time window game works fine

  • gianniskwstakis giannis kostakis (@gianniskwstakis) reported

    @playnewworld new world error communicating with login queue help me plz????

  • angry_iceberg Angry Iceberg (@angry_iceberg) reported

    My employer has been decimated lately due to Covid related labor issues. Had a sore throat and was a bit tired yesterday so I stayed home as a precaution. Went in today, still sore throat (hard to talk) but fine otherwise. Got sent home. I guess more time to play @playnewworld

  • istreamsandwich IStreamSandwich - Stephen (@istreamsandwich) reported

    In the middle of Starstone Barrows Expedition on @playnewworld - hit with a crash (no explaination, just game closed while healing the group) Try to get back in ASAP... click play less than one minute after crash.... 695 queue. The fact there's no grace period is dumb.

  • gianniskwstakis giannis kostakis (@gianniskwstakis) reported

    @maxg12267135 @playnewworld hello...did you find the problem?

  • frey_online Frey (@frey_online) reported

    @playnewworld Just disconnected and now once again I'm in a queue that will take 4+ hours, so basically I'm not playing tonight. 1 week into the game and still the same problems since launch. I'm on the fence if I should be investing myself in this game. This is really poor.

  • NaaarvaeZ Carlos Narvaez (@NaaarvaeZ) reported

    @playnewworld Nice game , 600 people queue , teleport, fatal error, 800 people queue 🔝🔝🔝

  • DubDaThird W3LCHER (@DubDaThird) reported

    Please fix the bug where hatchet throws do no damage 😫 @playnewworld #NewWorldMMO

  • Halfheart_hero Panda | HalfHeart (@Halfheart_hero) reported

    @playnewworld The Amrine Excavation has been hella bugged on Emathia and from what I hear, several other servers for days now. Could you provide an update? Even just acknowledge that you know and are working to fix it? Pretty troublesome considering it's a main quest.

  • ZachNerdTemplar Snackdaddy Zach McAllister (@ZachNerdTemplar) reported

    Hey @playnewworld, Can you fix the bug where hotkeys are activating while I'm typing something? I can't type a message of the day, my trading post constantly cancels due to it and it's just really problematic when I can't type in a MMO.

  • BlackmanGames3 Blackman Games (@BlackmanGames3) reported

    @playnewworld think I can play your game today or I’m still gonna have issues timing out in the queue?

  • Nabs_Tagger Tagger (@Nabs_Tagger) reported

    @playnewworld Are you guys aware of the massive desync/lag issues with expeditions? Seen tons of threads (forum, reddit and steam) - yet apparently no official response/acknowledgement of the issue. PLEASE just put out a post about it, so people know that you know about it.

  • 0pinionperson opinion person (@0pinionperson) reported

    @playnewworld fix your game please lol dungeon lags and then kicks the entire group out

  • kraaagoth 👹Kraaagoth👹 (@kraaagoth) reported

    @karnizarchada @playnewworld I am hearing that it's a problem with the cards, not New World, but how come they cannot handle New World when they're supposed to be new gen cards? That's so dog **** lol

  • ZgParappa ParappaZG (@ZgParappa) reported

    @playnewworld do something with the invasion portals...alot of games freezen on the fights and then 1000+ in Q and funny at all...that is the main lvling thing at the moment fix those game crashes

  • nabwae nabwae (@nabwae) reported

    @playnewworld Hello there, could you also please make a thing so that when you disconnect you still have spot reserved for like 5 minutes? Unless you get kicked for AFK. It happened to me multiple times now that my game crashes in the dungeon and I can't return into it because I get into queue

  • Stealthy__TV Stealthy__TV (@Stealthy__TV) reported

    @playnewworld Can you please fix the desynced dungeons its impossible to progress when enemies are hitting you when they arent even aggro on your screen 5 days we have had this issue

  • karnizarchada Karniz ☕ | very tired (@karnizarchada) reported

    @kraaagoth @playnewworld Not having that problem so I am good~

  • HerrDrHeinrich Herr Dr. Heinrich (@HerrDrHeinrich) reported

    @playnewworld Some lead has been found in the tap water at New World's Studio... QUICK DO SOMETHING! New World Studios cracks down on people that bring their own water from home... PROBLEM SOLVED!