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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Sign in (92%)
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Glitches (8%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Nîmes |
Sign in | |
| Saintes |
Sign in | |
 Porth |
Sign in | |
 Aßlar |
Sign in | |
| Annaberg-Buchholz |
Sign in | |
| Vagney |
Glitches |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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TheBlackSpidey
(@TheBlackSpidey2) reported
@playnewworld Okay but the afk players wouldn’t be a problem if the worlds were bigger in the first place me and my friends started in one of the smallest pop servers now we have to wait two plus hours to get in and when I personally only have like two hours to play anyways it feels pointless.
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Mahmoud
(@INeKroSI) reported
@playnewworld Can you fix the dungeons lagging in Zerzura server? 🙃
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Heafplaysbad
(@heafplaysbad) reported
@playnewworld hey I have a small problem, I joined a faction in game and I didn’t know my friends had joined another now I can make a new character because they have control of the map and I can make a new character because the sever is full, think you can help?
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Brad Bushard
(@Dragonlord_Brad) reported
@playnewworld Horrible idea. Fix servers and add more capacity. Not punish players for not wanting to wait 5 hours to get into a game.. that's insane bad move.. No wonder people are circumventing afk log out. work on internal before punish players for trying to make game playable for them.
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Alienwater
(@Alienwater1) reported
@playnewworld bad idea. i have better idea.. fix your game
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David Åberg
(@Bot_Ongest) reported
@NWCompendium @playnewworld And it is a big problem when half the server stand running at one spot for 3-6 hours or even longer. Yesterday I saw a few people at the same place running half the day up until the maintenance
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Brody9
(@Brody2K) reported
@playnewworld FIX YOUR SERVERS PLEASE AUSSIES ARE DYING OUT HERE MAN
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Dunex
(@dunextv) reported
@playnewworld Hello,To fix the issue of the capacity of the servers,you review the issue of staying groups between friends so the way would be to stay the group of friends on the server than in that At the moment you are using fewer resources and have fewer players. Greetings from IT sys adm.
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SinfullySweet
(@SinfullySweet83) reported
@playnewworld You are the ones that added auto run in the key bindings... Don't get mad at us for using it when we have to go cook dinner for the family real quick, yet still want to play your damn game. Fix the queues and we will stop using the key bindings that are clearly available to use.
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ABYKUS_
(@ABYKUS_) reported
@Rave22652892 @playnewworld They already addressed this issue in their forums.
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francisco herrera
(@pancho6_18) reported
@playnewworld I have a problem we’re the pressure plates don’t activate for me in amrine
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Jesse (Shockzzy)
(@Shockzzy_) reported
Crash world, whats happening @playnewworld ZARA keeps crashing
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Brad Bushard
(@Dragonlord_Brad) reported
@playnewworld And super easy fix . Should have capped character creation on a server close to server cap size. Would not have 8000 people on a 2000 capped server trying to play.
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pronouns (they/them) not in bio
(@RisukaMisai) reported
@FezzTroll @playnewworld I haven't seen a queue that's 6 hours long for a few days at this point. Maybe the problem is the server you're on.
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Gordon MacKinnon
(@Gordon_gm92) reported
@playnewworld Having to queue hours before you want to play the actual game results in people also not being ready when the queue allows them access. Who's going to sit for hours staring at a timer. If you had placed a server cap and blocked all new characters in full servers...Problem solved
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theshockcable
(@theshockcable) reported
@TheBuzzKid @playnewworld actually you're wrong ! I'm in a group with leaders of companies and we chose a projected low population server . Over night it was swarmed on login day. So no we're not going to give up our freedoms !
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Baby Bunny
(@RealBabyBunny) reported
@playnewworld please let your next priority be the dungeon!! it's impossible to play with the lag and it just stops your main quest.
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Leslie Clemson
(@LeslieClemson) reported
@ImbullsT @nemestrinus44 @playnewworld 1. You can't swap servers and I refuse to start a new character. 2. That doesn't solve the REPEATED issue encountered in games like this when they launch. Stop shilling for Amazon...
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Robert Parker
(@RobertP27833094) reported
@playnewworld Blaming the players for finding a way around your issue is not it Face the inherent issue that is here, own up to it, and take it as feedback. Targeting the players is not the way to do it. The issue that you have is lack of planning and foresight. Your issue, sort it.
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Tiago Castro
(@Chazuka_king) reported
@playnewworld I think this is not correct path to go , i agree with afk kick its understandable but penaltys for that, if i need to go wc with my kid 3 years old , i new log off and back 3 hours or 4 hours for playing? The problems this happen because u need give moore support for servers
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Camilo Classics
(@CamiloClassics) reported
How do I fix the 'Lag detected" message @playnewworld I get it 2 - 3 times day
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Fiffy
(@FiffyxD) reported
Please fix the issue where u get kicked out of queue at position number 1 and have to get back in line spend 2 hours in queue to only get kicked out when i reach number 1 for the third time now :( @playnewworld
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Hapa_Fodder
(@HapaFodder) reported
@ClydeThaMonkey @playnewworld And that is my honest point. The queue times are what have caused this problem
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The New World Compendium | A New World MMO Podcast
(@NWCompendium) reported
@Bot_Ongest @playnewworld Oh those I 100% agree, and should be easy to detect. However these systems can be error prone and if not implemented right (or without considering as many possible scenarios as possible), they can result in false-positives. So more communication, I believe, is needed.
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Austin Fessenden
(@FezzTroll) reported
@playnewworld How about instead, you double the server cap and you WONT HAVE THIS ISSUE. the first 9 hours of my game time was spent in a que!
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Sveeland
(@Sveeland) reported
@getvindictive @playnewworld The login queue...
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Alkitria
(@alkitria) reported
@playnewworld Hi, where can we report bugs and give some suggestions please? I have an issue with splitting stack option not working, same for repair option sometimes too. Also could we have a pinning option available to pin useful locations?
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Michael Gurrie
(@GuzzCasts) reported
@Hap_R6 @playnewworld Possibly. Just seems extremely broken. Should actually encourage active pvp — some tug-of-war, instead of this insta-cap meta.
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Garb0
(@Garb0Garb0) reported
@playnewworld Wouldn’t a move prudent move be to fix the queue issue so people don’t have to be AFK?
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ItZMaZi
(@ItZMaZii) reported
@amazongames @playnewworld fix ur fking servers im getting kicked out of the queue at 100 back to 900 what do you expect me to stare at my fking screen for 3 hours to make sure the game doesnt think im afk