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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Sign in (67%)
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Online Play (33%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 St. Catharines |
Sign in | |
 Hamburg |
Online Play | |
 Bologna |
Sign in | |
| Darmstadt |
Sign in | |
 Sydney |
Online Play | |
 Saint-Martin-des-Champs |
Glitches |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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Nspire
(@ImNspire) reported
New world devs are the first team for a game I've played that actually fix things that are broken. Props to them. @playnewworld
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Queste クエスト
(@QuesteLive) reported
@JasonRocco77 @SynisterSensei @playnewworld The bugs and glitches aside, the game still gets boring fast. Leveling is boring, the storyline is lackluster and just feels like a side quest, and other than pretty graphics, the games economy is so broken. I am waiting for it to improve months down the line before I get back on
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Biodelik
(@biodelik) reported
@playnewworld I haven't played in two weeks and I don't plan to come back anytime soon I got so bored. When will you fix the lag in wars, and the economy?
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☆🦖🦕★Darth Kitana☆🦖🦕★
(@Kitana_Kombat) reported
@playnewworld CAN YALL FIX THE CHAT ! like half the time my typed messages dont even appear . Like hello ?
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Neil Painter (Veteran)
(@peepod27) reported
@playnewworld Fix the swimming issue and bring in mounts
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Sergeant GirlDad
(@SirCoomes22) reported
@playnewworld Fix the damn game, this is ridiculous I have played every damn MMO known to man kind and never have I experienced such let down by a game that I’m genuinely excited to be a part of with 4 other friends of mine; but sadly I can’t even play it. Even after I have upgraded every part
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Thrill_I_Am
(@Thrill_l_Am) reported
@bradlee83100513 @playnewworld A taxi service is the only mount system I could get behind from town to town and thats it.
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Senpai_Ru
(@SenpaiRu) reported
@SynisterSensei @JasonRocco77 @playnewworld There is still server transfer issues, that were supposed to be fixed.
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Alexander Hamilton
(@VengefulMadness) reported
@bradlee83100513 @playnewworld I feel you on that, but I don't think it's time for that yet. I know it's an issue right now, but it's something that the devs never meant to be a thing. You were always meant to walk. Maybe when the map gets bigger we can mount or a cap increase.
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Demonic_Reign
(@Demonic__Reign) reported
@MihaiApalaghie @playnewworld i have re-installed the game and have verified all files, i have also contacted support who have told me its a known issue and their tech team is working on it but cannot tell me when they will have a fix for it. so just a waiting game right now
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Riley
(@Riley15187996) reported
@JasonRocco77 @SynisterSensei @playnewworld U may want to limit ur fps to 60. I was told to, so i have been since I started playing. It has something to do with it over clocking newer graphics cards from my understanding. I'm not sure if this is still an issue tho. If ur game crashes tho that's probably the issue.
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Fey ☽⋆
(@SpookyFey) reported
@Witchcraftgirl2 @playnewworld Huh? They came out with the crafting system— it’s broken, needs to be fixed. It’s worthless to focus on one thing to make money and craft with such a robust open world made for gathering. They made it. But it’s broken.
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Gharza™
(@GharzaT) reported
@playnewworld This game shouldn't pass alpha tests .Needs at least 6 months of intesive testing . Beautiful game but broken , i don't recommend the game at this point .
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Żelowy Misiek
(@MyDickness) reported
@playnewworld Hey, what happens to family sharing your game on steam? My cousin is broken after losing 120h of gameplay
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RITA
(@gnarlyrita) reported
. @playnewworld pls fix your game. every day I log on and there’s still issues -sincerely every NW player
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Azerox
(@Azerox050) reported
@playnewworld Your game feels even more broken now, getting melted in a second with full voidbent gear and 590gs. Seems like new stuff is broken.
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ComicBooksPlus
(@4ColorCrack) reported
@Illchemist1 @SoujiroTech @playnewworld I've seen a few. It's always a healer running away, using heals and potions, & the attackers not using their abilities and basically just being bad at the game. Idk what you've seen but probably that or maybe a full tank 300 con who used heavy armor with broken onyx & life staff
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Sergeant GirlDad
(@SirCoomes22) reported
@playnewworld And have optimized and updated to@make@sure there were no issues with a benchmark stating I could run in very high graphic mode; but with crashing and glitching I lower the settings notch by notch to accommodate with no avail, game crashes 5-10 minutes after logging in. Explain?
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NudeWaffle
(@Witchcraftgirl2) reported
@SpookyFey @playnewworld It’s broken but not bugged. They’re overwhelmed by a thousand different things it feels
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Thrill_I_Am
(@Thrill_l_Am) reported
@JasonRocco77 @SynisterSensei @playnewworld The vast majority of issues you probably won't experience. The more critical ones are realted to end game content. So if you just play through casualy the problematic stuff should be patched out in time. Open world content is pretty much good to go. Pvp and Trading need help.
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Yannis Ziakas 🇬🇷
(@Yannis_Ziakas) reported
@playnewworld so, brand new tower, 3080Ti, i accidentally click on your game on steam as I just installed it as the first game. My PC goes black screen in the menu where you select a character. You bricked my new card. The issue is still there causing devastation. Thanks a lot.
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Yeetus
(@YeetusDeletus09) reported
@playnewworld Why don't you guys just remove give coin and the ability to direct trade coin from the game and leave it all in the trading post, problem solved.
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Ｊａｓｏｎ░Ｒｏｃｃｏ
(@JasonRocco77) reported
@SynisterSensei @playnewworld I'm in. Been playing for a couple of hours now. No problems so far at all. Running good at around 105 to 110 fps. Haven't come across a bug or glitch yet.
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SMOAIAMLR
(@smoalamlr) reported
@bloomingroove @playnewworld even i bought from mars idiot , if Amazon can't tell different between gold seller and legit player . that their problem not mine but I think Jeff Bezos want more $$
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MrZparta
(@Lukas61807618) reported
@playnewworld I see so many complaining about hatchet exploits, ice storm not working, aoe talent not working, are you guy’s even reading the patch notes? Its literally telling you that this is fixed, please read, before crying all over the place
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Papa Does Tech
(@PapaDoesTech) reported
@playnewworld PLEASE fix the Dam lagg and rubber banding . you fix 2 issues and now the lag is so bad i cannot play on any of the server . i have 1 gig DL and 150 UL , the game was ok last week and now its alll messed up plx fix
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Jamie
(@P1nguVal) reported
@playnewworld Please fix queues. 1000 people queue since you brought server transfers back
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ComicBooksPlus
(@4ColorCrack) reported
@Illchemist1 @SoujiroTech @playnewworld Yeah it would be a issue if anyone can't be killed by 10 people. I haven't seen any video suggesting that actually what happens with healers except for the ones were they just run away while healing, using potions, and the attackers don't use their abilities
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E.Almas
(@Almasx07) reported
@playnewworld Server change didnt work didnt fix yet i dont have any item market but say u have order wtf is that **** please do something to many player waiting this problem
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Andrew
(@SynisterSensei) reported
@JasonRocco77 @playnewworld I think a lot of the people going "this game is bad" are the loud minority. Don't get me wrong, there are issues but some would want you to believe the game is unplayable which isn't the case. If you had fun in the beta, you'll have just as much fun now.