New World

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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.

Problems in the last 24 hours

The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

New World Outage Chart 12/24/2025 10:15

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Most Reported Problems

The following are the most recent problems reported by New World users through our website.

  1. Sign in (92%)

    Sign in (92%)

  2. Glitches (8%)

    Glitches (8%)

Community Discussion

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New World Issues Reports

Latest outage, problems and issue reports in social media:

  • rockmonster685 GreyBeard71_TTV (@rockmonster685) reported

    Absolutely love @playnewworld but I feel like the wait times are outrageous. So until they fix the wait time I'm going back to @PlayApex. Breaks my heart but I don't have 3-4 hours to wait.

  • UdcPlays Udc plays (@UdcPlays) reported

    @playnewworld Bruh 800 persons Dced on El Dorado, Got into que and another 100 Dced at once and watched the que jump, I their a problem with the servers going on?

  • Vashtiian Vashtiian (@Vashtiian) reported

    @TipsOutBaby @playnewworld I can't play till they fix the GPU dying issue. Don't want to brick my card 😞

  • Chawwpy Chop (@Chawwpy) reported

    @playnewworld Server issues still happening?

  • Miguel06707782 Babadykek (@Miguel06707782) reported

    @playnewworld Hey @playnewworld what Will you do to punish preferibly BAN the exploiters of the now INFAMOUS BEAR CAVE? I think we need an official statement of this issue and ban those people ASAP. Thank you

  • K3L4R4X Matt | Kelarax (@K3L4R4X) reported

    Do I play @playnewworld? I used to play WoW. I like how this game doesn't have a subscription service. Also, it would be a good game to play when I don't want to play Destiny or Fortnite.

  • Pha5C Simplexity (@Pha5C) reported

    @playnewworld Well, I was in game, lag detected and kicked. Sat in wueue for 4 hours then failed to join logon queue. Now I’m back to 1377 so yeah. This is getting ridiculous. I understand server issues, especially at launch but the failed to join login queue and losing my spot is….🤢🤮

  • maxsonrichards Max Richards (@maxsonrichards) reported

    @Vashtiian @TipsOutBaby @playnewworld That turned out to be an EVGA issue. The problem was poor craftsmanship in their cards. But if you’re scared, just limit max frames in your GPU’s software.

  • Miguel06707782 Babadykek (@Miguel06707782) reported

    @playnewworld @Zaccharyo Hey @playnewworld what Will you do to punish preferibly BAN the exploiters of the now INFAMOUS BEAR CAVE? I think we need an official statement of this issue and ban those people ASAP. Thank you

  • sleazeberg Buh-lah-kay (@sleazeberg) reported

    @playnewworld so glad i spent $50 on this game to not be able to play with my friends. TERRIBLE customer service. its amazon for god sake. being unable to keep up with overpopulation is a very poor customer experience. boo 0 of 5 stars

  • L337Lauren Lauren Bleszinski (@L337Lauren) reported

    I’ve had bad luck with @playnewworld this week. At 20.8 hours logged on Steam over a few days, I was finally able to get into a low pop server with the queues. Got to level 6, tried again the last 2 days & getting the “can’t establish connection to sever” issue now. Ugh!! @amazon

  • CREA7URE 🇺🇸 alex (@CREA7URE) reported

    Sat in a New World queue for 3 hours only to get an error message as it tried to log me in. Now i’m back to 1000+ in the queue. Hundreds of millions of dollars spent on game development and people gotta wait hours just to get in a server. Pathetic @playnewworld

  • JeremyCoulter1 Jeremy Coulter (@JeremyCoulter1) reported

    @shawn13133 @mgio2005 @playnewworld connection/crash. Still not in place.

  • dark_sgt SgtDark (@dark_sgt) reported

    @RealHecsit @playnewworld I feel your pain man @playnewworld you guys have to fix this ASAP.

  • Elementalistly Elementalistly (@Elementalistly) reported

    @troopek @playnewworld No. I have seen that. A relog would fix it. No, this is a plain ole wall issue. Maybe an issue connecting to that part of the server farm? What it looks like. And it affects everyone. I saw others slamming into the wall. And I should be able to go to my fort...LOL

  • duckieslap Duckieslap (@duckieslap) reported

    @L337Lauren @playnewworld @amazon I've been playing on Ceryneia and had no issues, sorry you're having so many problems!

  • Zenoxaf Dhafer (@Zenoxaf) reported

    @playnewworld we need a DPS meeter, and fix the UI, we need to see chat at all times and give players a symbol to know their spec in a group

  • totalylegitboyo benguest (@totalylegitboyo) reported

    @playnewworld there is harsh server lag on US West lardanes especially in expeditions making it pretty much in playable and halting main story progress are you already looking into this when will there be a fix ? Please respond

  • JimmyBellinger Jimmy Bellinger (@JimmyBellinger) reported

    @playnewworld fix your influence exploit. It’s ruining your game!

  • Offical_Jackko Jackko (@Offical_Jackko) reported

    @playnewworld yoo your game is lagging like ***. cmon fix it!!!

  • Miguel06707782 Babadykek (@Miguel06707782) reported

    Hey @playnewworld what Will you do to punish preferibly BAN the exploiters of the now INFAMOUS BEAR CAVE? I think we need an official statement of this issue and ban those people ASAP. Thank you

  • mBrodack Matthew J Brodack (@mBrodack) reported

    @playnewworld Hey was having an issue for our server’s first war. Basically 1/2 of both armies were being teleported in place (in town) and were unable to enter the war zone. The whole 15min prep time and 15mins into the war members from both sides could do nothing. Anyone else?

  • blitzaga Blitzaga (@blitzaga) reported

    @TipsOutBaby @playnewworld Now if there was an actual game to progress through... The problem is after you've leveled through 10 you've seen everything you'll be doing the entire time. It's completely devoid of content.

  • KingCondor69 KingCondor (@KingCondor69) reported

    @gazda_ray @playnewworld @LemmyBravo this problem will no longer exist in like 2 weeks time, just chill out

  • Elementalistly Elementalistly (@Elementalistly) reported

    @troopek @playnewworld Yup...that is the issue. I was forced to choose an alternate server for evenings, especially due to my limited schedule. I am watching for the transfers to happen in the hopes to find a server to get together on...but, otherwise, I can't play Orofena...

  • J_Ole_Anderson Jacob Anderson (@J_Ole_Anderson) reported

    Just tried to do the first dungeon in @playnewworld love the game but a 3 second delay between getting hit and showing the animation is just unplayable. That lag is gating my story quest. I can't progress... this is awful.

  • ZeeonLight Emily (@ZeeonLight) reported

    @playnewworld our server (Aukumea) has been experiencing extreme desync and lag ONLY within the excavations. both armine and starstone. is this a known issue?

  • Theycallme_CT CT (@Theycallme_CT) reported

    @playnewworld third day in a row I continually get failed to join login queue after waiting forever from 1200 WHAT ********

  • Elementalistly Elementalistly (@Elementalistly) reported

    @troopek @playnewworld PS: And it is back. As suspected...a lag spike of some sort not allowing me to zone into that section of the world.

  • Miguel06707782 Babadykek (@Miguel06707782) reported

    @Pineaqples @playnewworld Hey @playnewworld what Will you do to punish preferibly BAN the exploiters of the now INFAMOUS BEAR CAVE? I think we need an official statement of this issue and ban those people ASAP. Thank you