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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Sign in (75%)
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Online Play (13%)
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Glitches (6%)
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Game Crash (6%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Nîmes |
Sign in | |
| Saintes |
Sign in | |
 Porth |
Sign in | |
 Aßlar |
Sign in | |
| Annaberg-Buchholz |
Sign in | |
| Vagney |
Glitches |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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SeattleClub
(@Neoopets) reported
@playnewworld Fix the stuttering when playing too while you’re at it too please, sick of having 60fps that feels like 20fps.
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midder ツ
(@madmidder) reported
@jchaps89 @Real_DanMan @playnewworld I hope you joking? Small thing... respawn timers in higher level zones are still broken, some zones like Great Cleave are just not fun to play thanks to insanely fast respawn timers, density of NPC's and aggro range. In almost 3 weeks - nothing not adressed.
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dennis gonsior
(@xXJustaGuyXx1) reported
@xiJonzo @playnewworld dude u can winn any war easy with the report button who cares about healer if they cant login in the world Report button ist extrem good in pvp trust me im at the moment banned 3days because this bs i complaint and got 2 days extra for free so nice from the support
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Lucas Truszkowski
(@Lucas_Truko) reported
@playnewworld the game crashes ramdomly since the last patch, when are they going to fix it?
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̔̏̔
(@Witzz_) reported
@playnewworld fix t5 azoth staff right now ffs so i can actually do end game content thanks.
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NotNao🐶🦈🔱
(@nosoyelnao) reported
@playnewworld What about the freeze problem that we have on SA servers? a lot of people is suffering from it, 15-20 minutes of playing and then freeze. I hope you fix it quickly, please read the forum, there are a lot of post with info about it!! it is almost weekend!!
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Praveen Ram
(@praveenram1983) reported
@playnewworld My advice on the tool will be, test on a live sub server and not the whole server, new patches creates new bugs and that's a given. 1 sub server goes down won't make a huge problem instead of a whole server...
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FA_eye(formally Accureye) #CyberPunk2077
(@accureye) reported
Just wondering if the Barkimedes Missions @playnewworld were meant to be repeatable and if they were fair enough but if they were not i know most have been using them as a quick way to gain XP over and over again which if this is the case maybe you need to fix it
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Oreo
(@MaleOreo) reported
@FixIation_ @playnewworld sounds like a you problem... Idk why tf you would choose a different region unless you wanted to be in a streamers server...
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Rrrrrrrr🥶
(@hijodelhielo_) reported
@MightyGandolf @playnewworld So there are a lot of ppl who cant play with friends but it can wait, but map problems that can be resolved with relog should be fixed now. Damn buddy how much tardo u r
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Kheldor
(@Kheldor92) reported
@Real_DanMan @jchaps89 @playnewworld Give me five things your entitled majesty thinks they need to fix so urgently with the game being out 2.5 weeks. I’ll wait. Don’t say balance because you’re likely **** at what you can’t play weapon wise.
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Gerald | Mightygandolf
(@MightyGandolf) reported
@playnewworld This can wait honestly, fix the compass and map bug where nothing shows and you have to relog to fix it. Probably the most annoying bug I've ran into
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Khey
(@khey1471) reported
@playnewworld What about SA realms getting crash's every 20 min? Forums are FULL of reports.
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Игорь Мартынюк
(@igormartynyuk93) reported
@playnewworld No fix azoth staff, no transfer only bla bla bla. Every next week, u just say, we have problem, transfer on next week
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Motoess
(@ATSynZ) reported
@playnewworld Please tell me that in the future, there will be a way to change server region, or at least that you are trying to work this problem, I have so many friends that now are playing New World but are on EU while I am on US East, and I cannot transfer character.
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「✦*. margy .*✦」
(@devildolli) reported
can you please fix the griefing in your game, it’s getting really exhausting to deal with, ready to uninstall. @playnewworld
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brandy
(@brandyiscool) reported
@playnewworld Like why give us a date when you can’t even keep your words on it. I just feel like it’s going to be a repeated issue..
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Movie1011
(@Movie1011) reported
@FixIation_ @playnewworld This sounds like a you problem, pal.
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JayFromTheUK
(@JJBuckby) reported
Waiting for the inevitable "We came across some issues while trying to implement server transfers, so we've had to push it back to next week" for the 3rd time, never know, might get it by Christmas if we're lucky. @playnewworld
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Sip Sip Crossing
(@SipSipStefen) reported
@playnewworld PLEASE FIX SERVERS. THERE ARE MANY IN WHICH TOWNS ARE STUCK AND UPGRADES ARE NOT PROCESSING
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SkeletonDanMan
(@Real_DanMan) reported
@playnewworld Azoth Staff T4 doesn't work Heals don't proc half the time in large groups Lag server so bad in wars that you can make people invincible and cap all points Pull effects don't work sometimes Character will place heal on wrong entity Game is fun when it works.
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SkeletonDanMan
(@Real_DanMan) reported
@HawaiiSmashaa @playnewworld Don't let the mic man distract y'all from the truth. Hammer is almost if not already broken.
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Andrew Karstaedt
(@ShadowWAR) reported
@playnewworld do you have a link to provide refunds for those if us stranded on servers from our community because of your miscommunication? Or do I need to issue a charge back via my bank?
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itsJardan
(@jardanbored) reported
@X27Carnage @playnewworld Since I got the key from a raffle I don't have a purchase history and it's not in my product key activations anymore. I've chatted with Amazon customer service and waiting for resolution :(
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Cam | Metapong
(@itsMetapong) reported
@playnewworld Can we get a bug fix for the map not correctly showing the tiers for crafting and refining stations?
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CrypTeK
(@TeCryp) reported
@JamOrDie @playnewworld Yeah.. that was their evil plan. Lie to everyone to affect their credibility. I bet you're still mad at your parents for their broken promises as well. Plans don't always work out... want it to work or lose your character during the transfer? Stop bitching about nothing.
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SkeletonDanMan
(@Real_DanMan) reported
@playnewworld However this server issue isn't a main issue.
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PXL2d
(@pxl2d) reported
The quest "Shivering Timbers" is broken in Reekwater, the mobs respawn non-stop and they don't despawn, so there are 30 elites now... @playnewworld
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PXL2d
(@pxl2d) reported
It's crazy how @playnewworld is claiming to fix bugs that are still in the game. Can't wait to play it after 5.0 because it's gonna take a while for this game to actually be finished. #NewWorldMMO
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Volhov Velez
(@volhov_velez) reported
@playnewworld fix: need to log out and log in to fix cooldown bug