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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Sign in (75%)
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Online Play (13%)
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Glitches (6%)
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Game Crash (6%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Nîmes |
Sign in | |
| Saintes |
Sign in | |
 Porth |
Sign in | |
 Aßlar |
Sign in | |
| Annaberg-Buchholz |
Sign in | |
| Vagney |
Glitches |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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Andrés Olimón
(@AndresOlimon) reported
@playnewworld Character_Persist_Failure error after 2min of logging in after switching servers. Any idea what it means or how to fix?
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Mathew
(@whereismathew) reported
@lizz_sup @playnewworld Yeah like 20 times but that’s ok cause I am really addicted to this game hope they fix it soon
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Hydro's Bitcoin Analysis
(@Hydromiracles) reported
@playnewworld SUPPORT. You banned me for something that was 100% NOT MY FAULT. Customer service with this game is not good at all. I reached out because I found a bug and was PERMANENTLY BANNED and accused of something I DID NOT DO. Please contact me or I will be disputing all purchases.
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Hydro's Bitcoin Analysis
(@Hydromiracles) reported
@playnewworld SUPPORT. You banned me for something that was 100% NOT MY FAULT. Customer service with this game is not good at all. I reached out because I found a bug and was PERMANENTLY BANNED and accused of something I DID NOT DO. Please contact me or I will be disputing all purchases.
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Nate Bohn
(@_IMAKESTUFFUP) reported
@playnewworld Eden server is having issues. You can PVP inside Windsward city.
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Ayyub
(@dollabillions_) reported
New @playnewworld patch. Not so great. Everything is broken
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Joshua Warburton
(@JoshuaWarburto9) reported
@playnewworld Please issue more tokens I thought you get a token per character so I screwed my main over and now I can’t play with my friends on any character…
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Zybak 🇺🇸
(@ZybakTV) reported
@TrueNorthMoose_ @playnewworld Also having this issue. You aren't alone 😫
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Donnie (BeardedOne)
(@BeardedOne19) reported
@playnewworld did a server transfer and played for about 2 hours, ran a dungeon, and farmed some materials. Then I got a Player Error and I'm back in the same place and inventory I had when I transferred. Even lost the weapon mastery I had gained.
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Hydro's Bitcoin Analysis
(@Hydromiracles) reported
@playnewworld SUPPORT. You banned me for something that was 100% NOT MY FAULT. Customer service with this game is not good at all. I reached out because I found a bug and was PERMANENTLY BANNED and accused of something I DID NOT DO. Please contact me or I will be disputing all purchases.
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The BraydenZzz 😼
(@DeBraydenZzz) reported
Hey @playnewworld i know you're small indie company with a small budget and team but could you perhaps fix aggro distance perhaps the worst mechanic in your ****** game pls
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Samayō ōkami
(@Wolfremmi) reported
@savag3calib3r @playnewworld Maybe you should check that it is only the 3000er Series. The 2000er Series is still working fine without any Problems at all. Also i said that the new AMD Cards also have the Problem. Still interesting that only the new ones have Problems ;)
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horizon
(@HorizonzTV) reported
Please @playnewworld, fix the lag in wars I beg you. It literally shifts the tide of the battle so much.
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Travis Warley | Photography
(@traveaso32) reported
@edgonti @playnewworld Yup same as well. I only get disconnect after trying to buy/sell/trade
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killAlot
(@killAlot_TV) reported
@PyroWolfNation @playnewworld Two my issue too, epic fail by new world
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straya_au
(@straya_au) reported
@playnewworld my zoom out not working when staying still or killing someone i already unplugged mouse its still doing it
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MitchtheSith
(@jjmitch87) reported
@playnewworld ever since the update today my game has crashed to desktop with no warnings or errors over a dozen times. drivers updated and ive never had problems before the update, what gives?
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Dreamstatexy
(@Dreamstatexy) reported
@Wolfremmi @savag3calib3r @playnewworld Well this is nust false, read some forums etc to see anything from 1000 series to 3k are habing the same issue :D
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Krusher
(@Krhusherr) reported
@_MissClick_ @leafy_mc @playnewworld If they added mounts the pvp aspect would be destroyed (its broken allready so it would make it worse rn) Imagine hitting a player thats on a horse with a warhammer. The intire spirit shring mechanic would be ignored cuz you have mounts so. I hope they dont add it.
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Wycked 🎃
(@iWycked) reported
@Gothalion @playnewworld Is it Gears of War 2 multiplayer lag bad? Cause thats pretty bad
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DevilzRose
(@XDevilzRoseX) reported
@StickMayo @RealRickBoone @playnewworld i know, i took all my stuff out of auctions. the problem is i can't sell on my new server without crashing
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Go **** Yourself
(@GoFuckY65385572) reported
@playnewworld thanks now can you guys figure out how to balance stack damage the fire staff flamethrower is broken as **** since your wars still desync to all hell. Pretty much unplayable at this point.
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DeChemicah
(@DeChemicah) reported
@playnewworld fix your ******* wars or disable it in the meantime. Its utter bullshit to lose a territory with little to no control over it happening when the servers cant handle everything going on bc of exploitation.
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squixxie
(@squixxie) reported
@playnewworld Now it's telling me that I can't login because the world is under maintenance while my friends are still playing the the same server... @playnewworld
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BLUEZ 🚀
(@AnytimeFitAus) reported
I've got a perma on New World, no proof, with reason as Disruptive behaviour, then made new account only to get a 24 hr ban again for Abusive behavior yet - no swearing, and minimal **** talk and typing. New World report system and bans are a joke. Fix this. @playnewworld
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Hydro's Bitcoin Analysis
(@Hydromiracles) reported
@playnewworld SUPPORT. You banned me for something that was 100% NOT MY FAULT. Customer service with this game is not good at all. I reached out because I found a bug and was PERMANENTLY BANNED and accused of something I DID NOT DO. Please contact me or I will be disputing all purchases.
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Eric
(@ELInk_) reported
@playnewworld Please fix the ice storm
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nathan
(@nathan_ni) reported
@playnewworld @playnewworld I can't add any friends to my list after my transfer. Is this any known issue you guys are working on?
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Andy Magnotta
(@GinnaiDoma) reported
@playnewworld Like others are saying, my character is broken after transferring. Every time I log out, all progress is lost (xp, quests, etc.) and my character is reverted to the state from when I transferred. Please fix ASAP @playnewworld !
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Chris Miller
(@brainstorm_gg) reported
@playnewworld no heads up that the world is closing to fix. I was 20 mins into depths now I'm screwed? Real nice