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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Sign in (80%)
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Online Play (7%)
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Glitches (7%)
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Game Crash (7%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Nîmes |
Sign in | |
| Saintes |
Sign in | |
 Porth |
Sign in | |
 Aßlar |
Sign in | |
| Annaberg-Buchholz |
Sign in | |
| Vagney |
Glitches |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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aPrimitiveOrange
(@aPrimOrange) reported
@Mr_Juise @playnewworld Those things are okay, especially that the game does have alot to fix and feedback like this is necessary, but people who are just in it to bring down the game and make fun of the people playing it. I'd rather this sort of people just go away
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iLLMORTAL
(@iLLM0RTAL) reported
@playnewworld game feels clunky af. especially with the server lag. sometimes takes 3 seconds for the game to register an input
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Thomas
(@Eggroll_Mafia) reported
@playnewworld when are you guys going to fix my fire/ice staff? the glitch is rendering my game unplayable when damage only procs 1 out of 3 times. (at best)
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Charls
(@Charls19838741) reported
@playnewworld A lot of companies are using bugs to win wars and you are not baning them. Can you at least stop all wars until you fix it? ¬¬
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Jayyontherocks
(@Jayyontherocks2) reported
@playnewworld Shame how bad the comments are...but after 500hours play time I have to agree. Pvp is unplayable, lag fest/bug abuse system filled with hatchet abusers currently, can't trade, sell or gather (due to warehouses being full). Supported this game no end but this is a little...meh. 🤐
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Blackk__Screen
(@Blackk__Screen) reported
@playnewworld will this upcoming patch/update be a fix or a bandage for the time being? I love the game but there’s a lot going on.
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Skor
(@Mauricio_Arrr) reported
@FiercePC @playnewworld PPL ARE MASS LEAVING THE GAME, FIX IT
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Sidekick Dad
(@DadSidekick) reported
@playnewworld Called it... Late updates from Devs... Still waiting on that supposed "fix" after disabling the ENTIRE economy...
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Gandalf The Pink
(@critalyst) reported
@playnewworld not sure if they’ll ever see this but please tell the devs thank you for working so hard to fix these exploits and issues while making it possible to still play. I’m sure it’s been a lot :/
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thebiggestgamer
(@tbg_caleb) reported
@MrInvinn @playnewworld How do you think they'll address the issue? Seems like it'll be hard to track down a lot of these dupers/ duped items.
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Tullidd
(@tullidd) reported
PSA @playnewworld #PlayNewWorld I will continue to play and enjoy my time on #Zuvendis. I hope those on the sever I have met do the same.I believe the devs will work to fix the issues and the game will come out better. See you next stream!
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Sidequest | Saphnir👑🐉
(@Saphnir) reported
@HeyItsTerryTV @playnewworld Thanks for this share! We were going to play new world this weekend but it’s it’s broken and buggy I don’t want anyone to have a bad experience 🥴😪
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Beardy
(@thegreatbeardy) reported
@playnewworld There's a lot of potential. This just isn't it. It's so broken, and you're punished for everything you do that's fun. My desire to play has come to a screeching halt for now.
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KT_Rasputin ~BLM
(@SamHill_KT) reported
@playnewworld @primegaming I cant use mine. I have the pirate stuff from last time and have claimed the content a day ago and still cant use it. Any clue how to fix this? :)
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Pierre Lacombe
(@PierreLacombe) reported
@playnewworld @DeejayKnight nice BUT when will the auction house be fix You going to loose more players
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Thomas
(@Eggroll_Mafia) reported
@playnewworld @triston_bruno what terrible service. in other words "good luck on getting help" what's proabbly happening is when people mass report in this game(even if they arent doing anything wrong) the system will just ban you because its dumb as bricks
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Tymek
(@Tymek84) reported
@playnewworld Do not buy the game. It's full of bugs. "Timed out while waiting for server to describe the world.” Cant log in, it's been almost 5 days. Customer service are more interested in 'Did I provide you with good service' than actually fixing issues.
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Tracy Bennett
(@ProtoMimic) reported
@playnewworld not sure why but since the update my game has been randomly freezing but so far only when I'm in group. It doesn't crash but memory shoots up and the game locks up without crashing and I have to ctrl + alt + del to get out
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GameChanger Law
(@GCG_LawmanDev) reported
I really care about this game and the games success..... With that being said, PLEASE tell me yall have a fix coming for us SOON! (Like by the end of the night😩) @playnewworld
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Matt Foxin
(@FoxyFoxin) reported
@playnewworld Any ETA on the Ice Gauntlet storm fix?
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THE Slim Geek
(@TheSlimGeek) reported
@playnewworld Before your game dies, you need to put it to a halt. Stop the game, unrelease it, fix the bugs, fix the economy, make need an improvements, and then re-release it. Re-release it. Take steps to fix your game. Right now, it looks like you don't know what you're doing.
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James Hudson
(@kakotan2143) reported
.@playnewworld WHY have we not gotten an ETA on when Trading will resume in-game? Like what shop items are you gonna charge us to celebrate this issue next? Pilgrim outfits? Sigh so much I want to say and be sarcastic about right now!
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Sidekick Dad
(@DadSidekick) reported
@playnewworld The repercussions behind disabling the economy is more impactful their your team's measly minds can comprehend... Absolutely no idea what you are doing, or how to fix this issue... Still not surprised your Twitter account isn't publicizing this issue...
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OneEyeWonders
(@OneEyeWonders) reported
@playnewworld How about broken AOE ability’s like pillar or ice storm that work 20% of the time
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DanielBurgess
(@IamDanielB95) reported
@playnewworld Fix Your ******* Game... Fix the Trading Post.... AND FIX THE RESPAWN TIME.. You Scaring people away from the game is making servers DEAD! SHAMBLES. Disappointed
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TyYerr
(@ttvTyYerr_) reported
I REALLY hope @playnewworld gets it together and starts releasing hot fix patches for all the bugs rn. Feels like we are temporarily losing players by the minute, don’t want it to turn permanent. #PlayNewWorld
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Necrophim NW Guild
(@NecrophimNW) reported
@playnewworld I really think you guys need to pull the game offline. Take 6 - 12 months to actually fix some of the major problems, add some more pve content, and relaunch; ffxiv style. Seriously. You're just shaming yourself and your game now.
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Raidon317
(@Raidon317) reported
@playnewworld how much longer before you fix this trading post issue. Not being able to trade or sell is a huge part of the game that you disabled. Please turn it back on already before more players leave
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Sidekick Dad
(@DadSidekick) reported
@playnewworld The repercussions behind disabling the economy is more impactful than your team's measly minds can comprehend... Absolutely no idea what you are doing, or how to fix this issue... Still not surprised your Twitter account isn't posting this issue...
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Johnathon Burrows
(@Shamrockburrows) reported
@playnewworld have you guys finally fixed the money glitch so I can trade. Buy and put money in the companies bank ?