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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Online Play (50%)
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Sign in (25%)
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Game Crash (25%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 La Broque |
Game Crash | |
 Seattle |
Sign in | |
 Ahnatal |
Online Play | |
 Bologna |
Online Play | |
 Rosario |
Online Play | |
 Bern |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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Just Some Mark, “Stormy”
(@JSMStormy) reported
@brokenelysium @YuGoOhniShi @playnewworld Likely human error. But You’re the type who only reads the headlines of articles.
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Isaac
(@tallsaac) reported
@playnewworld Is there any word on the constant crashing to desktop bug fix? I just want to play 😔
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Mystuh_Skittles
(@I_Is_Skittles) reported
@WhoIsSaber1 @playnewworld They don't even have 50 in their dev team lol. If they did these issues wouldn't hang around as long as they have. I still enjoy this game currently. But I can see the game completely losing traction in a month if this persists. 🤓
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Piglet Squid
(@thepigletsquid) reported
@playnewworld That's a lot of weapon bug fixes... and still no fix for musket trap bug 😞
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Derek
(@VoiceOfProdigy) reported
@trouvailleq @playnewworld #freesuzy @playnewworld This is just crazy, should of never been a ban, do the right thing and fix your mistake.
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Jamie McEwan
(@JamieMc76633051) reported
@playnewworld I think I'm out until you fix the weapon switching and input lag in general. Badly needs looked at.
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Igor K
(@iDOTk) reported
@playnewworld This is a heavy patch, and happy with what I see. That being said I hope this turns out launching with little issue
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BurkyOP
(@BurkyOP) reported
Dear @playnewworld Thank you 2 the devs who thought it was a good idea to hard nerf mages & buff hatchet,hammer,axe. Even though they are just as broken & used more frequently. Instead of nerfs hard buff other things, that way your not shitting on an entire play style.. stupid
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Chilly
(@Chilly613) reported
@playnewworld Will there be a fix for the boss in the Malevolence elite area in Edengrove? The boss doesnt spawn and its needed for a quest.
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Mystuh_Skittles
(@I_Is_Skittles) reported
@Ayo_ItzRed @playnewworld Yup. And have you looked at the 2 bug reports on the New World Forums that have appeared in the last 24 hours? I read nothing about a fix for them. Unless I skim read past it or something..?
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Michael Borody 🇨🇦🎮 GT:Swizzlerz
(@Swizzlerz) reported
@playnewworld Did you fix markets so we can put a sell order up for 10k like other items. Please stop limiting users who play markets with small caps.....
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Koathix
(@Koathix) reported
@playnewworld when are you going to fix translation bugs like 0% or </font> or 0.002 minutes in items and potions in several languages?
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Viley
(@VileySerpa) reported
@playnewworld I really don't get the point of having the PTR if all of our feedbacks weren't considered. Weapon changes are exactly the same thing that we had on PTR, and if you look at the official feedback forum, there are TONs of problems. Felt like I just wasted some hours.
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Matheus Matos
(@Mm_matos) reported
@playnewworld No arcana gearscore 600 fix in this patch?
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Jozy
(@JozyFN) reported
@playnewworld So the Malevolence's boss is still not fix and still not gonna respawn ? Come on Amazon, its not that hard to fix.
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Austin
(@Astrannarocks) reported
@playnewworld fix ur game before going thru with massive balance changes/nerfs u mongoloids i quit
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Hey Now
(@HeyNow1559) reported
@playnewworld Anybody else having trouble starting the game?
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suzy
(@trouvailleq) reported
@playnewworld listen. you told me to submit a ticket. I did. I got a copy/paste response from your customer service saying that “any further inquiries on this matter will not receive a response” ??? I am confused.
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Dikaiosune
(@Dikaiosune5) reported
One of my frustrations with @playnewworld is that it's clear they don't have even a single GM per server. Because you'll have gold mine spam from the same players for hours/days in global chat. A SINGLE @amazon employee watching chat could fix that. @JoshStrifeHayes
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LazyOwlMedia
(@LazyOwlMedia) reported
@playnewworld Really think that everything else needs to be fix first.
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SomeoneSomethingSomewhere
(@Irenicus71) reported
@playnewworld Lag. So much lag since this update. I've got 600 hours in the game and never once had lag detected, nor rubber banding. But since this patch, it's happening all the time.
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nekrodev
(@nekrodev) reported
@playnewworld How about actually fixing your broken *** game?
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Smug Beverage
(@SmugBeverage) reported
@playnewworld Why on earth is the Entombed shatter getting its damage reduced? In what universe was it an issue?
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thomas ebenger
(@t123321t26) reported
@playnewworld @itzSpyda FIX 200 ARCANA so we can make some Mage weapons please its been so long. Also weaponsmith pants boss does not respawn
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Ken Totten
(@AirTotten) reported
@playnewworld Are you aware of yet another duping issue with trading..? This system has got to be fixed its getting crazy.
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ImBoost
(@ImBoostTv) reported
@DjinnJee @KatContii @playnewworld They have done a TERRIBLE JOB at solving this problem and have banned ALOT of innocent gamers with tons of dedicated hours…. Makes no sense that they would treat the community this way it’s just PATHETIC!!
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Justin Sanders
(@JsPrecollege) reported
@playnewworld BRUH?? STILL NO FIX TO ARCANA> HOW DOES THIS NOT GET FIXED?? NO CRYSTAL CORES? NO FIX TO 600GS CRAFTS.. THIS IS A JOKE.
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DjinnJee
(@DjinnJee) reported
@trouvailleq @playnewworld @playnewworld Day 2. Get it together. Why are streamers (who cheated on stream) able to a.) only receive a 24hr ban for cheating on stream and b.) get their banned armored unbanned in a matter of hours? Our entire company is led by partnered streamers. WE WORK FOR YOU. Fix this.
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Michael Borody 🇨🇦🎮 GT:Swizzlerz
(@Swizzlerz) reported
@playnewworld I see you are combining markets. the only problem I see with this is the benefit of going to one market another to make us of a different price, which could have been better. So you could have bought stuff at one market and then went to another market in sold it there
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Azarif Abdul Aziz
(@azazarif) reported
@playnewworld Did you fix the Mozrul always retreating, and also the boss at Malevolence not spawning? Both those quests are holding me back from finishing my 580 weapon quests.